Service Desk Agent Contracts in Manchester

Service Desk Agent
North West > Manchester

As of 2 May 2024, there is not enough information available from job vacancies posted within the last 6 months to determine the median Service Desk Agent daily rate in Manchester.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 69 92 126
Rank change year-on-year +23 +34 -
Contract jobs requiring a Service Desk Agent 29 23 18
As % of all contract jobs advertised in Manchester 1.93% 1.23% 0.69%
As % of the Job Titles category 2.01% 1.27% 0.71%
Number of daily rates quoted 0 0 0
Median daily rate (50th Percentile) - - -
North West median daily rate - - -
Number of hourly rates quoted 0 0 3
10th Percentile - - -
25th Percentile - - -
Median hourly rate - - £9.50
75th Percentile - - £9.70
90th Percentile - - £9.82
North West median hourly rate £14.00 - £9.50

All Contract IT Job Vacancies
Manchester

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Manchester with a recognized job title 1,440 1,811 2,532
% of contract IT jobs with a recognized job title 95.87% 96.48% 97.53%
Number of daily rates quoted 997 1,351 1,988
10th Percentile £313 £313 £225
25th Percentile £400 £410 £381
Median daily rate (50th Percentile) £495 £500 £475
Median % change year-on-year -1.00% +5.26% +11.76%
75th Percentile £584 £594 £575
90th Percentile £694 £675 £650
North West median daily rate £493 £500 £475
% change year-on-year -1.40% +5.26% +11.76%
Number of hourly rates quoted 83 50 61
10th Percentile £12.05 £16.63 £11.36
25th Percentile £13.31 £20.00 £11.75
Median hourly rate £24.19 £36.25 £17.50
Median % change year-on-year -33.27% +107.14% +8.59%
75th Percentile £62.50 £48.44 £23.75
90th Percentile £73.75 £70.00 £33.75
North West median hourly rate £26.39 £30.54 £20.50
% change year-on-year -13.59% +49.01% +13.86%

Service Desk Agent
Job Vacancy Trend in Manchester

Job postings that featured Service Desk Agent in the job title as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for Service Desk Agent in Manchester

Service Desk Agent
Contractor Hourly Rate Trend in Manchester

3-month moving average hourly rates quoted in jobs citing Service Desk Agent in Manchester.

Hourly rate trend for Service Desk Agent in Manchester

Service Desk Agent Skill Set
Top 4 Co-occurring Skills and Capabilities in Manchester

For the 6 months to 2 May 2024, Service Desk Agent contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Manchester region featuring Service Desk Agent in the job title.

1 29 (100.00%) SLA
1 29 (100.00%) Problem-Solving
1 29 (100.00%) Social Skills
1 29 (100.00%) Customer Service

Service Desk Agent Skill Set
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 29 (100.00%) Social Skills
Processes & Methodologies
1 29 (100.00%) Customer Service
1 29 (100.00%) Problem-Solving
Quality Assurance & Compliance
1 29 (100.00%) SLA