Service Management Contracts in Manchester

Service Management
North West > Manchester

The table below provides summary statistics for contract job vacancies advertised in Manchester requiring Service Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Management over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 54 50 71
Rank change year-on-year -4 +21 -4
Contract jobs citing Service Management 25 46 47
As % of all contract jobs advertised in Manchester 2.70% 3.03% 2.48%
As % of the Processes & Methodologies category 3.01% 3.48% 2.70%
Number of daily rates quoted 14 24 29
10th Percentile £304 £375 £263
25th Percentile £367 £425 £413
Median daily rate (50th Percentile) £601 £548 £525
Median % change year-on-year +9.68% +4.29% +7.69%
75th Percentile £816 £653 £588
90th Percentile £825 £738 £610
North West median daily rate £517 £493 £445
% change year-on-year +4.85% +10.79% -3.78%
Number of hourly rates quoted 1 3 5
Median hourly rate £29.00 £26.00 £65.00
Median % change year-on-year +11.54% -60.00% +420.00%
North West median hourly rate £29.70 £17.72 £65.00
% change year-on-year +67.61% -72.74% +420.00%

All Process and Methodology Skills
Manchester

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Manchester.

Contract vacancies with a requirement for process or methodology skills 830 1,321 1,738
As % of all contract IT jobs advertised in Manchester 89.63% 87.08% 91.81%
Number of daily rates quoted 577 898 1,273
10th Percentile £300 £319 £315
25th Percentile £400 £407 £413
Median daily rate (50th Percentile) £468 £500 £500
Median % change year-on-year -6.40% - +1.73%
75th Percentile £575 £595 £594
90th Percentile £675 £694 £663
North West median daily rate £475 £500 £500
% change year-on-year -5.00% - +5.26%
Number of hourly rates quoted 33 73 61
10th Percentile £15.18 £12.42 £14.65
25th Percentile £19.25 £13.50 £20.00
Median hourly rate £32.50 £24.19 £37.30
Median % change year-on-year +34.35% -35.15% +140.65%
75th Percentile £63.75 £57.50 £47.50
90th Percentile £77.00 £72.50 £70.00
North West median hourly rate £31.88 £21.00 £35.00
% change year-on-year +51.81% -40.00% +70.82%

Service Management
Job Vacancy Trend in Manchester

Job postings citing Service Management as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for Service Management in Manchester

Service Management
Contractor Daily Rate Trend in Manchester

3-month moving average daily rate quoted in jobs citing Service Management in Manchester.

Daily rate trend for Service Management in Manchester

Service Management
Daily Rate Histogram in Manchester

Daily rate distribution for jobs citing Service Management in Manchester over the 6 months to 1 May 2025.

Daily rate histogram for Service Management in Manchester

Service Management
Contractor Hourly Rate Trend in Manchester

3-month moving average hourly rates quoted in jobs citing Service Management in Manchester.

Hourly rate trend for Service Management in Manchester

Service Management
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Manchester region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Bolton -4 5 £150 - 4
Salford -7 3 £800 +213.73% 6
Stockport - 1 £501 - 6
Service Management
North West

Service Management
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.00%) Confluence
2 1 (4.00%) Microsoft Exchange
Applications
1 1 (4.00%) Microsoft Excel
Business Applications
1 2 (8.00%) Remedy ITSM
2 1 (4.00%) Oracle EBS
Cloud Services
1 5 (20.00%) GCP
2 2 (8.00%) AWS
2 2 (8.00%) Azure
2 2 (8.00%) Microsoft 365
3 1 (4.00%) Amazon ECS
3 1 (4.00%) Salesforce Service Cloud
Communications & Networking
1 4 (16.00%) DHCP
1 4 (16.00%) DNS
1 4 (16.00%) TCP/IP
1 4 (16.00%) VPN
2 1 (4.00%) Remote Desktop
Database & Business Intelligence
1 1 (4.00%) MongoDB
1 1 (4.00%) NoSQL
1 1 (4.00%) PostgreSQL
1 1 (4.00%) Relational Database
Development Applications
1 6 (24.00%) JIRA
2 2 (8.00%) GitLab
2 2 (8.00%) Jenkins
3 1 (4.00%) Git
3 1 (4.00%) Maven
General
1 17 (68.00%) Social Skills
2 10 (40.00%) Analytical Skills
3 4 (16.00%) French Language
4 3 (12.00%) Finance
5 2 (8.00%) Organisational Skills
5 2 (8.00%) Public Sector
6 1 (4.00%) Influencing Skills
6 1 (4.00%) Military
Job Titles
1 8 (32.00%) Lead
2 4 (16.00%) IT Engineer
2 4 (16.00%) IT Support
2 4 (16.00%) IT Support Engineer
2 4 (16.00%) Project Engineer
2 4 (16.00%) Support Engineer
3 2 (8.00%) Analyst
3 2 (8.00%) Architect
3 2 (8.00%) Project Manager
3 2 (8.00%) Senior
3 2 (8.00%) Service Analyst
3 2 (8.00%) Service Desk Analyst
3 2 (8.00%) Service Manager
4 1 (4.00%) Full-Stack Engineer
4 1 (4.00%) Full-Stack Software Engineer
4 1 (4.00%) JIRA Engineer
4 1 (4.00%) Service Delivery Specialist
4 1 (4.00%) Service Transition Leader
4 1 (4.00%) ServiceNow Manager
4 1 (4.00%) ServiceNow Project Manager
Libraries, Frameworks & Software Standards
1 1 (4.00%) Elastic Stack
1 1 (4.00%) Node.js
Miscellaneous
1 5 (20.00%) Management Information System
2 4 (16.00%) Enterprise Software
3 2 (8.00%) Data Centre
4 1 (4.00%) Analytical Mindset
4 1 (4.00%) Cloud Native
4 1 (4.00%) Data Protection Act
4 1 (4.00%) Mainframe
4 1 (4.00%) NHS
4 1 (4.00%) Onboarding
4 1 (4.00%) Product Ownership
4 1 (4.00%) Replication
4 1 (4.00%) Self-Motivation
Operating Systems
1 8 (32.00%) Windows
2 2 (8.00%) Linux
3 1 (4.00%) HPUX
3 1 (4.00%) Red Hat Enterprise Linux
3 1 (4.00%) Solaris
Processes & Methodologies
1 16 (64.00%) ITSM
2 12 (48.00%) Problem-Solving
2 12 (48.00%) Project Management
3 11 (44.00%) ITIL
4 10 (40.00%) Change Management
4 10 (40.00%) Service Delivery
4 10 (40.00%) Stakeholder Management
5 7 (28.00%) Customer Service
6 6 (24.00%) Continuous Improvement
7 5 (20.00%) Computer Science
7 5 (20.00%) DevOps
8 4 (16.00%) Agile
8 4 (16.00%) Customer Experience
8 4 (16.00%) Cybersecurity
8 4 (16.00%) PRINCE2
8 4 (16.00%) Problem Management
9 3 (12.00%) Asset Management
9 3 (12.00%) Operational Stability
10 2 (8.00%) Incident Management
10 2 (8.00%) Migration
Programming Languages
1 1 (4.00%) Bash
1 1 (4.00%) Java
1 1 (4.00%) PowerShell
1 1 (4.00%) Python
Qualifications
1 5 (20.00%) Degree
2 4 (16.00%) A+ Certification
2 4 (16.00%) Microsoft Certification
2 4 (16.00%) PMI Certification
2 4 (16.00%) PMP
3 3 (12.00%) ITIL Certification
4 2 (8.00%) SC Cleared
4 2 (8.00%) Security Cleared
5 1 (4.00%) CIMA
5 1 (4.00%) Master's Degree
Quality Assurance & Compliance
1 3 (12.00%) SLA
2 1 (4.00%) Accessibility
2 1 (4.00%) COBIT
System Software
1 3 (12.00%) Active Directory
2 1 (4.00%) Docker
Systems Management
1 2 (8.00%) Ansible
1 2 (8.00%) Kubernetes
1 2 (8.00%) Terraform
2 1 (4.00%) Grafana
2 1 (4.00%) Graylog
2 1 (4.00%) Packer
2 1 (4.00%) Prometheus
2 1 (4.00%) Puppet
2 1 (4.00%) SCSM
Vendors
1 6 (24.00%) ServiceNow
2 5 (20.00%) Microsoft
3 4 (16.00%) Google
4 2 (8.00%) Atlassian
4 2 (8.00%) Oracle
4 2 (8.00%) Remedy
5 1 (4.00%) BMC
5 1 (4.00%) IBM
5 1 (4.00%) Salesforce
5 1 (4.00%) SAP
5 1 (4.00%) SolarWinds
5 1 (4.00%) Sun
5 1 (4.00%) Unisys