The following table provides summary statistics for contract job vacancies advertised in Manchester with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 22 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
Service Management
North West / Manchester
Rank 54 63 56
Rank change year-on-year +9 -7  
Contract jobs citing Service Management 34 38 36
As % of all contract IT jobs advertised in Manchester 2.61% 2.14% 2.25%
As % of the Processes & Methodologies category 3.22% 2.55% 2.89%
Number of daily rates quoted 29 20 23
Median daily rate £325 £324 £350
Median daily rate % change year-on-year +0.38% -7.50%  
90% offered a daily rate of more than £185 £281 £136
10% offered a daily rate of more than £458 £478 £533
UK excluding London median daily rate £405 £390 £356
% change year-on-year +3.91% +9.47%  
Number of hourly rates quoted 1 2 0
Median hourly rate £22.90 £40.00 -
Median hourly rate % change year-on-year -42.75% -  
UK excluding London median hourly rate £15.70 £14.00 £13.86
% change year-on-year +12.14% +0.99%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Manchester with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Manchester
Contract job vacancies with a requirement for process and methodology skills 1057 1493 1245
As % of all contract IT job vacancies advertised in Manchester 81.00% 84.07% 77.76%
Number of daily rates quoted 676 884 682
Median daily rate £400 £400 £388
Median daily rate % change year-on-year - +3.22%  
90% offered a daily rate of more than £284 £285 £275
10% offered a daily rate of more than £550 £525 £537
UK excluding London median daily rate £409 £400 £398
% change year-on-year +2.25% +0.62%  
Number of hourly rates quoted 24 31 24
Median hourly rate £40.00 £40.00 £17.50
Median hourly rate % change year-on-year - +128.57%  
90% offered a hourly rate of more than £17.50 £15.25 £11.04
10% offered a hourly rate of more than £42.50 £40.00 £42.00
UK excluding London median hourly rate £36.00 £39.00 £30.00
% change year-on-year -7.69% +30.00%  

Service Management
Job Vacancy Trend in Manchester

The job posting trend of jobs advertised in Manchester citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Manchester

Service Management
Contractor Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Manchester.

Contractor daily rate trend for Service Management in Manchester

Service Management
Contractor Daily Rate Histogram in Manchester

The daily rate distribution of IT jobs citing Service Management in Manchester over the 3 months to 22 March 2017.

Contractor daily rate histogram for Service Management in Manchester

Service Management
Contractor Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management in Manchester.

Contractor hourly rate trend for Service Management in Manchester

Service Management
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Manchester region over the 3 months to 22 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bolton - 4 £428 -
Salford - 4 £291 - 2
Cheadle - 1 £450 -
Service Management
North West

Service Management
Top 30 Related IT Skills in Manchester

For the 6 months to 22 March 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Manchester region with a requirement for Service Management.

1 45 (48.91%) ITIL
2 27 (29.35%) Cybersecurity
3 21 (22.83%) Security Operations
4 20 (21.74%) Risk Management
5 19 (20.65%) Security Cleared
6 16 (17.39%) Project Management
7 15 (16.30%) Microsoft
7 15 (16.30%) SC Cleared
7 15 (16.30%) Degree
8 14 (15.22%) ITSM
9 13 (14.13%) Finance
9 13 (14.13%) Data Centre
10 12 (13.04%) CISSP
11 11 (11.96%) MS Excel
12 10 (10.87%) Stakeholder Management
12 10 (10.87%) Disaster Recovery
13 9 (9.78%) Banking
13 9 (9.78%) SLA
13 9 (9.78%) Process Improvement
13 9 (9.78%) Security Operations Centre
13 9 (9.78%) Service Design
14 8 (8.70%) People Management
14 8 (8.70%) Problem Management
14 8 (8.70%) DNS
14 8 (8.70%) Windows
14 8 (8.70%) Active Directory
14 8 (8.70%) Citrix
14 8 (8.70%) Service Delivery
15 7 (7.61%) Change Management
15 7 (7.61%) Programme Management

Service Management
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.35%) Exchange Server 2010
1 4 (4.35%) MS Exchange
2 2 (2.17%) Tomcat
3 1 (1.09%) CMS
3 1 (1.09%) IBM Notes
Applications
1 11 (11.96%) MS Excel
2 3 (3.26%) MS Office
3 2 (2.17%) MS PowerPoint
Business Applications
1 2 (2.17%) SAP Oil and Gas
Cloud Services
1 3 (3.26%) IaaS
1 3 (3.26%) PaaS
2 2 (2.17%) Microsoft Azure
2 2 (2.17%) SaaS
3 1 (1.09%) Cloud Computing
3 1 (1.09%) Office 365
Communications & Networking
1 8 (8.70%) DNS
2 5 (5.43%) WAN
3 4 (4.35%) LDAP
4 3 (3.26%) DHCP
4 3 (3.26%) LAN
5 2 (2.17%) Cisco IOS
5 2 (2.17%) Firewall
5 2 (2.17%) Network Security
5 2 (2.17%) SSL
5 2 (2.17%) TCP/IP
5 2 (2.17%) VLAN
5 2 (2.17%) VPN
6 1 (1.09%) MPLS
6 1 (1.09%) PBX
6 1 (1.09%) VoIP
Database & Business Intelligence
1 2 (2.17%) Electronic Patient Records
1 2 (2.17%) SQL Server
2 1 (1.09%) Data Mart
2 1 (1.09%) Data Warehouse
2 1 (1.09%) MS Access
2 1 (1.09%) SQL Server Analysis Services
2 1 (1.09%) SQL Server Integration Services
2 1 (1.09%) SQL Server Reporting Services
Development Applications
1 2 (2.17%) Ant
1 2 (2.17%) Git (software)
1 2 (2.17%) Gradle
1 2 (2.17%) Maven
1 2 (2.17%) Team Foundation Server
1 2 (2.17%) Visual Studio Team System
General
1 13 (14.13%) Finance
2 9 (9.78%) Banking
3 4 (4.35%) Legal
3 4 (4.35%) Manufacturing
3 4 (4.35%) Retail
3 4 (4.35%) Telecoms
4 2 (2.17%) Electronics
4 2 (2.17%) French Language
4 2 (2.17%) German Language
4 2 (2.17%) Law
4 2 (2.17%) Marketing
Job Titles
1 24 (26.09%) Analyst
2 15 (16.30%) Service Manager
3 11 (11.96%) Head of Cybersecurity
3 11 (11.96%) Head of Security
3 11 (11.96%) Service Analyst
4 9 (9.78%) Head of Operations
5 8 (8.70%) Service Desk Analyst
6 6 (6.52%) Cybersecurity Manager
6 6 (6.52%) IT Manager
6 6 (6.52%) Operational Security Manager
6 6 (6.52%) Operations Manager
6 6 (6.52%) Security Manager
6 6 (6.52%) Security Operations Manager
7 5 (5.43%) Delivery Manager
7 5 (5.43%) Project Manager
8 4 (4.35%) Consultant
8 4 (4.35%) Contracts Manager
8 4 (4.35%) Linux Engineer
8 4 (4.35%) Services Delivery Manager
8 4 (4.35%) Systems Engineer
Libraries, Frameworks & Software Standards
1 4 (4.35%) Memcached
Miscellaneous
1 13 (14.13%) Data Centre
2 9 (9.78%) Security Operations Centre
3 7 (7.61%) Analytical Skills
4 6 (6.52%) Management Information System
5 4 (4.35%) NHS
6 3 (3.26%) Online Banking
7 2 (2.17%) CMDB
7 2 (2.17%) Life Science
7 2 (2.17%) PACS
8 1 (1.09%) Data Structures
8 1 (1.09%) Digital Media
8 1 (1.09%) Smartphone
Operating Systems
1 8 (8.70%) Windows
2 4 (4.35%) Linux
3 3 (3.26%) Windows Server
4 1 (1.09%) Windows 7
Processes & Methodologies
1 45 (48.91%) ITIL
2 27 (29.35%) Cybersecurity
3 21 (22.83%) Security Operations
4 20 (21.74%) Risk Management
5 16 (17.39%) Project Management
6 14 (15.22%) ITSM
7 10 (10.87%) Disaster Recovery
7 10 (10.87%) Stakeholder Management
8 9 (9.78%) Process Improvement
8 9 (9.78%) Service Design
9 8 (8.70%) People Management
9 8 (8.70%) Problem Management
9 8 (8.70%) Service Delivery
10 7 (7.61%) Agile Software Development
10 7 (7.61%) Change Management
10 7 (7.61%) Operations Management
10 7 (7.61%) Programme Management
11 6 (6.52%) Business Intelligence
11 6 (6.52%) PRINCE2
12 5 (5.43%) Configuration Management
Programming Languages
1 5 (5.43%) PHP
2 4 (4.35%) Bash Shell
2 4 (4.35%) Perl
3 3 (3.26%) C
3 3 (3.26%) Java
4 2 (2.17%) PowerShell
5 1 (1.09%) JavaScript
5 1 (1.09%) SQL
Qualifications
1 19 (20.65%) Security Cleared
2 15 (16.30%) Degree
2 15 (16.30%) SC Cleared
3 12 (13.04%) CISSP
4 6 (6.52%) ISEB
5 3 (3.26%) ITIL Certification
5 3 (3.26%) PRINCE2 Practitioner
6 2 (2.17%) CCNA
6 2 (2.17%) Cisco Certification
6 2 (2.17%) ISTQB Foundation Certification
7 1 (1.09%) CCNP
7 1 (1.09%) DBS Check
Quality Assurance & Compliance
1 9 (9.78%) SLA
2 1 (1.09%) COBIT
2 1 (1.09%) Disclosure Scotland
2 1 (1.09%) PMO
System Software
1 8 (8.70%) Active Directory
2 4 (4.35%) iptables
2 4 (4.35%) Postfix
2 4 (4.35%) Squid
2 4 (4.35%) Varnish
3 3 (3.26%) vSphere
3 3 (3.26%) XenApp
4 1 (1.09%) VMware Infrastructure
Systems Management
1 4 (4.35%) Nagios
2 2 (2.17%) SCCM
2 2 (2.17%) Tivoli
2 2 (2.17%) Tivoli Monitoring
3 1 (1.09%) OpenView
3 1 (1.09%) Systems Management Server (SMS)
Vendors
1 15 (16.30%) Microsoft
2 8 (8.70%) Citrix
3 7 (7.61%) ServiceNow
4 5 (5.43%) Apple
5 4 (4.35%) VMware
6 3 (3.26%) CommVault
6 3 (3.26%) IBM
6 3 (3.26%) NetApp
7 2 (2.17%) AppDynamics
7 2 (2.17%) Cisco
7 2 (2.17%) Guidewire
7 2 (2.17%) NetIQ
7 2 (2.17%) SAP
7 2 (2.17%) Wyse
8 1 (1.09%) HP
8 1 (1.09%) Lotus
8 1 (1.09%) Oracle
8 1 (1.09%) PlateSpin
Salford, Lancashire
Sopra Steria Recruitment
Rate: From £150 to £160 per day
Posted: Yesterday