Period
to 10 December 2018

The median contractor rate for a 2nd Line Support was £215 per day in advertised job vacancies in Milton Keynes during the 6 months to 10 December 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support
Buckinghamshire > Milton Keynes
6 months to
10 Dec 2018
Same period 2017 Same period 2016
Rank 71 110 81
Rank change year-on-year +39 -29 +15
Contract jobs requiring a 2nd Line Support 26 10 9
As % of all contract IT jobs advertised in Milton Keynes 2.06% 0.57% 0.72%
As % of the Job Titles category 2.19% 0.60% 0.78%
Number of daily rates quoted 13 5 6
Milton Keynes median daily rate £215 £200 £153
Median daily rate % change year-on-year +7.50% +31.15% -32.22%
10th Percentile £166 £167 £103
90th Percentile £240 £242 £205
Buckinghamshire median daily rate £215 £190 £153
% change year-on-year +13.16% +24.59% -32.22%
Number of hourly rates quoted 9 2 1
Milton Keynes median hourly rate £14.05 £17.08 £17.00
Median hourly rate % change year-on-year -17.74% +0.47% -15.00%
Buckinghamshire median hourly rate £14.05 £17.08 £17.00
% change year-on-year -17.74% +0.47% -15.00%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Milton Keynes. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Milton Keynes
Contract vacancies in Milton Keynes with a recognized job title 1,186 1,679 1,151
% of contract IT jobs with a recognized job title 94.05% 95.18% 92.52%
Number of daily rates quoted 679 820 652
Milton Keynes median daily rate £413 £400 £413
Median daily rate % change year-on-year +3.13% -3.03% +10.00%
10th Percentile £215 £256 £204
90th Percentile £578 £525 £550
Buckinghamshire median daily rate £413 £400 £400
% change year-on-year +3.13% - +6.67%
Number of hourly rates quoted 94 80 53
Milton Keynes median hourly rate £14.05 £17.09 £14.00
Median hourly rate % change year-on-year -17.79% +22.07% +7.69%
10th Percentile £9.00 £9.95 £9.00
90th Percentile £20.43 £24.00 £36.15
Buckinghamshire median hourly rate £14.24 £17.50 £14.00
% change year-on-year -18.61% +25.00% -

2nd Line Support
Job Vacancy Trend in Milton Keynes

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Milton Keynes.

Job vacancy trend for 2nd Line Support in Milton Keynes

2nd Line Support
Contractor Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in Milton Keynes.

Contractor daily rate trend for 2nd Line Support in Milton Keynes

2nd Line Support
Contractor Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support in Milton Keynes.

Contractor hourly rate trend for 2nd Line Support in Milton Keynes

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Milton Keynes

For the 6 months to 10 December 2018, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Milton Keynes region featuring 2nd Line Support in the job title.

1 18 (69.23%) Windows
2 17 (65.38%) Active Directory
3 13 (50.00%) Microsoft
4 12 (46.15%) SC Cleared
4 12 (46.15%) Security Cleared
5 8 (30.77%) ITIL
6 7 (26.92%) Windows Server
6 7 (26.92%) Office 365
6 7 (26.92%) Microsoft Office
6 7 (26.92%) Windows Server 2008
6 7 (26.92%) DV Cleared
7 6 (23.08%) HP
7 6 (23.08%) SQL
8 5 (19.23%) Service Management
8 5 (19.23%) Windows 7
8 5 (19.23%) SCCM
8 5 (19.23%) ITIL V3
9 4 (15.38%) Azure Active Directory
9 4 (15.38%) Ticket Management
9 4 (15.38%) Self-Motivation
9 4 (15.38%) Microsoft Azure
9 4 (15.38%) Finance
9 4 (15.38%) Financial Institution
9 4 (15.38%) ITSM
9 4 (15.38%) SLA
9 4 (15.38%) Apple
9 4 (15.38%) Windows Server 2003
10 3 (11.54%) Microsoft Certification
10 3 (11.54%) Citrix
10 3 (11.54%) MS Exchange

2nd Line Support Skill Set
Co-occurring IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (11.54%) Exchange Server 2003
1 3 (11.54%) MS Exchange
2 2 (7.69%) Exchange Server 2007
3 1 (3.85%) SharePoint
Applications
1 7 (26.92%) Microsoft Office
2 1 (3.85%) MS Visio
Cloud Services
1 7 (26.92%) Office 365
2 4 (15.38%) Azure Active Directory
2 4 (15.38%) Microsoft Azure
3 1 (3.85%) IaaS
Database & Business Intelligence
1 2 (7.69%) SQL Server
1 2 (7.69%) SQL Server 2008
General
1 4 (15.38%) Finance
1 4 (15.38%) Financial Institution
Miscellaneous
1 4 (15.38%) Self-Motivation
2 3 (11.54%) Analytical Skills
3 1 (3.85%) iPad
3 1 (3.85%) Mainframe
3 1 (3.85%) Management Information System
Operating Systems
1 18 (69.23%) Windows
2 7 (26.92%) Windows Server
2 7 (26.92%) Windows Server 2008
3 5 (19.23%) Windows 7
4 4 (15.38%) Windows Server 2003
5 3 (11.54%) Windows 10
5 3 (11.54%) Windows Server 2012
6 2 (7.69%) Unix
7 1 (3.85%) Linux
7 1 (3.85%) Windows XP
Processes & Methodologies
1 8 (30.77%) ITIL
2 5 (19.23%) ITIL V3
2 5 (19.23%) Service Management
3 4 (15.38%) ITSM
3 4 (15.38%) Ticket Management
4 3 (11.54%) Problem-Solving
5 2 (7.69%) Change Management
5 2 (7.69%) Incident Management
5 2 (7.69%) IT Asset Management
6 1 (3.85%) Critical Thinking
6 1 (3.85%) CRM
6 1 (3.85%) Customer Requirements
6 1 (3.85%) Information Security
6 1 (3.85%) Operational Acceptance Criteria
6 1 (3.85%) Problem Management
Programming Languages
1 6 (23.08%) SQL
Qualifications
1 12 (46.15%) SC Cleared
1 12 (46.15%) Security Cleared
2 7 (26.92%) DV Cleared
3 3 (11.54%) ITIL Foundation Certificate
3 3 (11.54%) Microsoft Certification
4 2 (7.69%) MCP
4 2 (7.69%) MCSA
5 1 (3.85%) Citrix Certification
5 1 (3.85%) MCSE
5 1 (3.85%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (15.38%) SLA
2 1 (3.85%) QA
System Software
1 17 (65.38%) Active Directory
2 1 (3.85%) BitLocker
2 1 (3.85%) Virtual Machines
2 1 (3.85%) VMware ESXi
2 1 (3.85%) VMware Workstation
Systems Management
1 5 (19.23%) SCCM
2 1 (3.85%) Backup Exec
2 1 (3.85%) NetVault Backup
2 1 (3.85%) OVSD
2 1 (3.85%) WSUS
Vendors
1 13 (50.00%) Microsoft
2 6 (23.08%) HP
3 4 (15.38%) Apple
4 3 (11.54%) Citrix
5 2 (7.69%) VMware
6 1 (3.85%) Adobe
6 1 (3.85%) Computacenter
6 1 (3.85%) McAfee
6 1 (3.85%) NetApp
6 1 (3.85%) Remedy
6 1 (3.85%) webMethods