Period
to 23 November 2017

The median annual salary for a 2nd Line Support was £30,000 in advertised job vacancies in Milton Keynes during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Buckinghamshire > Milton Keynes
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 116 115 117
Rank change year-on-year -1 +2 -15
Permanent jobs requiring a 2nd Line Support 13 15 42
As % of all permanent IT jobs advertised in Milton Keynes 0.78% 0.89% 1.58%
As % of the Job Titles category 0.82% 0.91% 1.64%
Number of salaries quoted 13 13 41
Milton Keynes median annual salary £30,000 £26,000 £27,500
Median salary % change year-on-year +15.38% -5.45% +7.84%
10th Percentile £22,150 £21,200 £21,250
90th Percentile £34,150 £28,750 £33,750
Buckinghamshire median annual salary £25,000 £27,000 £25,500
% change year-on-year -7.41% +5.88% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Milton Keynes. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Milton Keynes
Permanent vacancies in Milton Keynes with a recognized job title 1593 1651 2559
% of permanent IT jobs with a recognized job title 96.08% 98.33% 96.09%
Number of salaries quoted 1204 1443 2143
Milton Keynes median annual salary £44,000 £42,500 £40,000
Median salary % change year-on-year +3.53% +6.25% -
10th Percentile £26,750 £25,000 £26,250
90th Percentile £63,750 £62,500 £60,000
Buckinghamshire median annual salary £42,500 £42,500 £42,500

2nd Line Support
Job Vacancy Trend in Milton Keynes

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Milton Keynes.

Job vacancy trend for 2nd Line Support in Milton Keynes

2nd Line Support
Salary Trend in Milton Keynes

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Milton Keynes.

Salary trend for 2nd Line Support in Milton Keynes

2nd Line Support
Salary Histogram in Milton Keynes

The salary distribution of IT jobs citing 2nd Line Support in Milton Keynes over the 6 months to 23 November 2017.

Salary histogram for 2nd Line Support in Milton Keynes

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Milton Keynes

For the 6 months to 23 November 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Milton Keynes region featuring 2nd Line Support in the job title.

1 9 (69.23%) Windows
2 8 (61.54%) SQL
2 8 (61.54%) SQL Server
3 4 (30.77%) T-SQL
3 4 (30.77%) Oracle
3 4 (30.77%) Linux
3 4 (30.77%) XML
3 4 (30.77%) Client/Server
3 4 (30.77%) MS Visio
3 4 (30.77%) Active Directory
3 4 (30.77%) IBM
4 2 (15.38%) Service Management
4 2 (15.38%) Microsoft
4 2 (15.38%) ITIL
4 2 (15.38%) Microsoft Office
4 2 (15.38%) Windows 7
4 2 (15.38%) Problem Management
5 1 (7.69%) SCCM
5 1 (7.69%) Windows Server 2008
5 1 (7.69%) Dynamics NAV
5 1 (7.69%) Degree
5 1 (7.69%) Veeam
5 1 (7.69%) Windows Server
5 1 (7.69%) Apple iOS
5 1 (7.69%) Office 365
5 1 (7.69%) Windows Server 2012
5 1 (7.69%) MobileIron
5 1 (7.69%) Analytical Skills
5 1 (7.69%) BitLocker
5 1 (7.69%) Data Centre

2nd Line Support Skill Set
Co-occurring IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (30.77%) MS Visio
2 2 (15.38%) Microsoft Office
Business Applications
1 1 (7.69%) Dynamics NAV
Cloud Services
1 1 (7.69%) Office 365
Communications & Networking
1 1 (7.69%) DHCP
1 1 (7.69%) DNS
1 1 (7.69%) TCP/IP
1 1 (7.69%) VPN
Database & Business Intelligence
1 8 (61.54%) SQL Server
General
1 1 (7.69%) Billing
Libraries, Frameworks & Software Standards
1 4 (30.77%) XML
Miscellaneous
1 4 (30.77%) Client/Server
2 1 (7.69%) Analytical Skills
2 1 (7.69%) Data Centre
2 1 (7.69%) Smartcard
Operating Systems
1 9 (69.23%) Windows
2 4 (30.77%) Linux
3 2 (15.38%) Windows 7
4 1 (7.69%) Apple iOS
4 1 (7.69%) Windows 10
4 1 (7.69%) Windows Server
4 1 (7.69%) Windows Server 2008
4 1 (7.69%) Windows Server 2012
Processes & Methodologies
1 2 (15.38%) ITIL
1 2 (15.38%) Problem Management
1 2 (15.38%) Service Management
2 1 (7.69%) CRM
2 1 (7.69%) Data Centre Operations
2 1 (7.69%) PRINCE2
Programming Languages
1 8 (61.54%) SQL
2 4 (30.77%) T-SQL
Qualifications
1 1 (7.69%) Degree
System Software
1 4 (30.77%) Active Directory
2 1 (7.69%) BitLocker
Systems Management
1 1 (7.69%) Backup Exec
1 1 (7.69%) SCCM
Vendors
1 4 (30.77%) IBM
1 4 (30.77%) Oracle
2 2 (15.38%) Microsoft
3 1 (7.69%) Apple
3 1 (7.69%) Citrix
3 1 (7.69%) McAfee
3 1 (7.69%) MobileIron
3 1 (7.69%) NetApp
3 1 (7.69%) Symantec
3 1 (7.69%) Veeam
3 1 (7.69%) VMware