1st Line Support Contract Job Trends in Newport

First Line Support
South Wales > Newport

The median First Line Support daily rate in Newport is £160, according to job vacancies posted in the 6 months leading up to 13 September 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
13 Sep 2025
Same period 2024 Same period 2023
Rank 7 - -
Rank change year-on-year - - -
Contract jobs requiring a 1st Line Support 1 0 0
As % of all contract jobs advertised in Newport 5.26% - -
As % of the Job Titles category 5.88% - -
Number of daily rates quoted 1 0 0
Median daily rate (50th Percentile) £160 - -
South Wales median daily rate £163 £325 -
% change year-on-year -50.00% - -

All Contract IT Job Vacancies
Newport

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Newport. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Newport with a recognized job title 17 64 138
% of contract IT jobs with a recognized job title 89.47% 90.14% 97.18%
Number of daily rates quoted 12 23 104
10th Percentile £171 £190 £273
25th Percentile £265 £250 £450
Median daily rate (50th Percentile) £419 £400 £550
Median % change year-on-year +4.69% -27.27% -1.79%
75th Percentile £479 - £638
90th Percentile £584 £502 £668
South Wales median daily rate £375 £400 £456
% change year-on-year -6.25% -12.33% -8.75%
Number of hourly rates quoted 0 27 12
10th Percentile - £20.12 -
25th Percentile - £21.06 £16.98
Median hourly rate - £40.00 £32.33
Median % change year-on-year - +23.71% +62.39%
75th Percentile - £49.38 £50.36
90th Percentile - £62.50 £54.87
South Wales median hourly rate £18.65 £25.60 £23.92
% change year-on-year -27.15% +7.05% +26.17%

1st Line Support
Job Vacancy Trend in Newport

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Newport.

Job vacancy trend for 1st Line Support in Newport

1st Line Support
Daily Rate Trend in Newport

Contractor daily rate distribution trend for 1st Line Support job vacancies in Newport.

Contractor daily rate distribution trend for 1st Line Support job vacancies in Newport

1st Line Support
Hourly Rate Trend in Newport

Contractor hourly rate distribution trend for 1st Line Support job vacancies in Newport.

Contractor hourly rate distribution trend for 1st Line Support job vacancies in Newport

1st Line Support Skill Set
Top 16 Co-occurring Skills and Capabilities in Newport

For the 6 months to 13 September 2025, 1st Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Newport region featuring 1st Line Support in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) HND
1 1 (100.00%) Windows
1 1 (100.00%) Microsoft
1 1 (100.00%) Apple
1 1 (100.00%) Service Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) ITSM
1 1 (100.00%) Welsh Language
1 1 (100.00%) Mac OS
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Workload Management
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Public Sector
1 1 (100.00%) Organisational Skills
1 1 (100.00%) Social Skills

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Newport by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Organisational Skills
1 1 (100.00%) Public Sector
1 1 (100.00%) Social Skills
1 1 (100.00%) Welsh Language
Operating Systems
1 1 (100.00%) Mac OS
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Management
1 1 (100.00%) Workload Management
Qualifications
1 1 (100.00%) HND
Vendors
1 1 (100.00%) Apple
1 1 (100.00%) Microsoft