Customer Service
South Wales > Newport
The table below provides summary statistics and contractor rates for jobs advertised in Newport requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 14 December 2025, with comparisons to the same periods in the previous two years.
| 6 months to 14 Dec 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | - | 19 | 13 |
| Rank change year-on-year | - | -6 | +14 |
| Contract jobs citing Customer Service | 0 | 3 | 5 |
| As % of all contract jobs in Newport | - | 3.90% | 5.88% |
| As % of the Processes & Methodologies category | - | 4.11% | 6.85% |
| Number of daily rates quoted | 0 | 2 | 3 |
| 10th Percentile | - | £232 | - |
| 25th Percentile | - | £296 | £136 |
| Median daily rate (50th Percentile) | - | £408 | £138 |
| Median % change year-on-year | - | +196.36% | -45.00% |
| 75th Percentile | - | £526 | £139 |
| 90th Percentile | - | £593 | - |
| South Wales median daily rate | £183 | £313 | £140 |
| % change year-on-year | -41.60% | +123.21% | -24.32% |
| Number of hourly rates quoted | 0 | 1 | 2 |
| 10th Percentile | - | - | £12.66 |
| 25th Percentile | - | £26.25 | £12.77 |
| Median hourly rate | - | £27.50 | £13.08 |
| Median % change year-on-year | - | +110.24% | - |
| 75th Percentile | - | £28.75 | £13.27 |
| 90th Percentile | - | - | £13.31 |
| South Wales median hourly rate | £14.61 | £24.55 | £22.50 |
| % change year-on-year | -40.48% | +9.09% | - |
All Process and Methodology Skills
Newport
Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Newport.
| Contract vacancies with a requirement for process or methodology skills | 36 | 73 | 73 |
| As % of all contract IT jobs advertised in Newport | 80.00% | 94.81% | 85.88% |
| Number of daily rates quoted | 18 | 32 | 49 |
| 10th Percentile | £266 | £164 | £176 |
| 25th Percentile | £406 | £205 | £425 |
| Median daily rate (50th Percentile) | £494 | £400 | £600 |
| Median % change year-on-year | +23.44% | -33.33% | +7.14% |
| 75th Percentile | £589 | £423 | £650 |
| 90th Percentile | £713 | £624 | £688 |
| South Wales median daily rate | £405 | £425 | £450 |
| % change year-on-year | -4.71% | -5.56% | -5.26% |
| Number of hourly rates quoted | 4 | 33 | 12 |
| 10th Percentile | £79.00 | £16.19 | £14.13 |
| 25th Percentile | £81.25 | £20.12 | £21.34 |
| Median hourly rate | £85.00 | £25.18 | £32.33 |
| Median % change year-on-year | +237.57% | -22.12% | +59.75% |
| 75th Percentile | £88.13 | £40.00 | £55.25 |
| 90th Percentile | £89.25 | £48.75 | - |
| South Wales median hourly rate | £19.19 | £25.27 | £26.58 |
| % change year-on-year | -24.06% | -4.94% | +33.51% |
Customer Service
Job Vacancy Trend in Newport
Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Newport.
Customer Service
Daily Rate Trend in Newport
Contractor daily rate distribution trend for jobs in Newport citing Customer Service.
Customer Service
Hourly Rate Trend in Newport
Contractor hourly rate distribution trend for jobs in Newport citing Customer Service.
