Customer Service Representative
England > North East
The median Customer Service Representative daily rate in the North East is £150, according to job vacancies posted in the 6 months leading up to 22 December 2025.
The table below compares current contractor rates and summary statistics with the previous two years.
| 6 months to 22 Dec 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 45 | - | - |
| Rank change year-on-year | - | - | - |
| Contract jobs requiring a Customer Service Representative | 5 | 0 | 0 |
| As % of all contract jobs in the North East | 1.26% | - | - |
| As % of the Job Titles category | 1.34% | - | - |
| Number of daily rates quoted | 1 | 0 | 0 |
| Median daily rate (50th Percentile) | £150 | - | - |
| England median daily rate | £150 | - | - |
| Number of hourly rates quoted | 4 | 0 | 0 |
| 10th Percentile | £14.72 | - | - |
| 25th Percentile | £16.75 | - | - |
| Median hourly rate | £19.25 | - | - |
| 75th Percentile | £20.63 | - | - |
| 90th Percentile | - | - | - |
| England median hourly rate | £19.25 | £15.00 | - |
| % change year-on-year | +28.33% | - | - |
All Contract IT Job Vacancies
North East
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the North East with a recognized job title | 374 | 269 | 233 |
| % of contract IT jobs with a recognized job title | 94.21% | 89.67% | 93.57% |
| Number of daily rates quoted | 262 | 140 | 164 |
| 10th Percentile | £164 | £253 | £202 |
| 25th Percentile | £346 | £349 | £392 |
| Median daily rate (50th Percentile) | £448 | £470 | £433 |
| Median % change year-on-year | -4.79% | +8.55% | -19.81% |
| 75th Percentile | £533 | £588 | £570 |
| 90th Percentile | £600 | £654 | £700 |
| England median daily rate | £510 | £525 | £530 |
| % change year-on-year | -2.86% | -0.94% | -3.64% |
| Number of hourly rates quoted | 18 | 15 | 12 |
| 10th Percentile | £14.28 | £17.10 | £15.46 |
| 25th Percentile | £17.88 | £22.31 | £15.49 |
| Median hourly rate | £32.46 | £46.18 | £31.84 |
| Median % change year-on-year | -29.72% | +45.04% | +41.51% |
| 75th Percentile | £53.75 | - | £46.18 |
| 90th Percentile | £55.00 | - | £58.62 |
| England median hourly rate | £26.30 | £35.00 | £45.21 |
| % change year-on-year | -24.86% | -22.58% | +39.11% |
Customer Service Representative
Job Vacancy Trend in the North East
Historical trend showing the proportion of contract IT job postings featuring 'Customer Service Representative' in the job title relative to all contract IT jobs advertised in the North East.
Customer Service Representative
Hourly Rate Trend in the North East
Contractor hourly rate distribution trend for Customer Service Representative job vacancies in the North East.
Customer Service Representative
Contract Job Locations in the North East
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Service Representative within the North East region over the 6 months to 22 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Tyne and Wear | - | 5 | £150 | - | 2 |
| Customer Service Representative England |
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Customer Service Representative Skill Set
Top 9 Co-Occurring Skills & Capabilities in the North East
For the 6 months to 22 December 2025, Customer Service Representative contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the North East region featuring Customer Service Representative in the job title.
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Customer Service Representative Skill Set
Co-Occurring Skills & Capabilities in the North East by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
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