Customer-Centricity Contract Job Trends in the North East

Customer-Centric
England > North East

The table below provides summary statistics and contractor rates for jobs advertised in the North East requiring Customer-Centricity skills. It covers contract job vacancies from the 6 months leading up to 20 October 2025, with comparisons to the same periods in the previous two years.

6 months to
20 Oct 2025
Same period 2024 Same period 2023
Rank 40 - -
Rank change year-on-year - - -
Contract jobs citing Customer-Centricity 1 0 0
As % of all contract jobs in the North East 0.33% - -
As % of the Processes & Methodologies category 0.38% - -
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £425 - -
Median daily rate (50th Percentile) £450 - -
75th Percentile £475 - -
90th Percentile - - -
England median daily rate £475 £475 £525
% change year-on-year - -9.52% -9.09%

All Process and Methodology Skills
North East

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the North East.

Contract vacancies with a requirement for process or methodology skills 260 260 204
As % of all contract IT jobs advertised in the North East 85.53% 91.87% 86.81%
Number of daily rates quoted 160 98 158
10th Percentile £186 £325 £313
25th Percentile £373 £400 £400
Median daily rate (50th Percentile) £455 £452 £450
Median % change year-on-year +0.66% +0.44% -14.29%
75th Percentile £575 £588 £575
90th Percentile £626 £691 £650
England median daily rate £510 £525 £550
% change year-on-year -2.86% -4.55% -
Number of hourly rates quoted 13 35 11
10th Percentile £13.90 £14.13 £16.25
25th Percentile £17.00 £15.50 £17.50
Median hourly rate £19.25 £29.77 £20.00
Median % change year-on-year -35.34% +48.85% +14.29%
75th Percentile £20.63 £46.18 £39.97
90th Percentile £32.93 £70.00 £46.18
England median hourly rate £25.15 £41.50 £44.50
% change year-on-year -39.40% -6.74% +27.14%

Customer-Centricity
Job Vacancy Trend in the North East

Historical trend showing the proportion of contract IT job postings citing Customer-Centricity relative to all contract IT jobs advertised in the North East.

Customer-Centricity job vacancy trend in the North East

Customer-Centricity
Daily Rate Trend in the North East

Contractor daily rate distribution trend for jobs in the North East citing Customer-Centricity.

Contractor daily rate distribution trend for jobs in the North East citing Customer-Centricity

Customer-Centricity
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the North East region over the 6 months to 20 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear - 1 £450 - 6
Customer-Centricity
England

Customer-Centricity
Co-Occurring Skills & Capabilities in the North East by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) AWS
1 1 (100.00%) Cloud Computing
1 1 (100.00%) GitHub
1 1 (100.00%) SaaS
Development Applications
1 1 (100.00%) Postman
General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Finance
Job Titles
1 1 (100.00%) Designer
1 1 (100.00%) Solutions Designer
Libraries, Frameworks & Software Standards
1 1 (100.00%) Middleware
1 1 (100.00%) OpenAPI
1 1 (100.00%) REST
1 1 (100.00%) Swagger
1 1 (100.00%) Web Services
Miscellaneous
1 1 (100.00%) Data Protection Act
1 1 (100.00%) Enterprise Software
1 1 (100.00%) Self-Motivation
Processes & Methodologies
1 1 (100.00%) Business Strategy
1 1 (100.00%) Collaborative Working
1 1 (100.00%) Competitor Analysis
1 1 (100.00%) Computer Science
1 1 (100.00%) Customer Engagement
1 1 (100.00%) Customer Experience
1 1 (100.00%) Data Protection
1 1 (100.00%) Design Thinking
1 1 (100.00%) End-to-End Testing
1 1 (100.00%) Fintech
1 1 (100.00%) Microservices
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Requirements Gathering
1 1 (100.00%) Translating Business Requirements
1 1 (100.00%) UML
1 1 (100.00%) Validation
Qualifications
1 1 (100.00%) Computer Science Degree
1 1 (100.00%) Degree