Customer Support Specialist Contracts in North Wales

Customer Support Specialist
Wales > North Wales

The median Customer Support Specialist daily rate in North Wales is £263, according to job vacancies posted in the 6 months leading up to 6 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
6 May 2025
Same period 2024 Same period 2023
Rank 4 - -
Rank change year-on-year - - -
Contract jobs requiring a Customer Support Specialist 1 0 0
As % of all contract jobs advertised in North Wales 11.11% - -
As % of the Job Titles category 11.11% - -
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £256 - -
Median daily rate (50th Percentile) £263 - -
75th Percentile £269 - -
90th Percentile - - -
Wales median daily rate £263 - -

All Contract IT Job Vacancies
North Wales

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in North Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in North Wales with a recognized job title 9 13 28
% of contract IT jobs with a recognized job title 100.00% 81.25% 96.55%
Number of daily rates quoted 2 4 21
10th Percentile £271 £191 £135
25th Percentile £292 £205 £158
Median daily rate (50th Percentile) £331 £475 £190
Median % change year-on-year -30.26% +150.00% +19.87%
75th Percentile £367 £738 £363
90th Percentile £387 - £400
Wales median daily rate £400 £470 £460
% change year-on-year -14.89% +2.17% -3.16%
Number of hourly rates quoted 2 3 5
10th Percentile £18.27 - £14.65
25th Percentile £18.56 - £15.25
Median hourly rate £19.08 £19.00 £15.50
Median % change year-on-year +0.39% +22.58% -38.00%
75th Percentile £19.56 £19.09 £33.75
90th Percentile £19.82 £19.14 -
Wales median hourly rate £21.01 £19.09 £18.14
% change year-on-year +10.09% +5.21% -8.89%

Customer Support Specialist
Contract Job Locations in North Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Support Specialist within the North Wales region over the 6 months to 6 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Anglesey - 1 £263 -
Gwynedd - 1 £263 -
Customer Support Specialist
Wales

Customer Support Specialist Skill Set
Top 20 Co-occurring Skills and Capabilities in North Wales

For the 6 months to 6 May 2025, Customer Support Specialist contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North Wales region featuring Customer Support Specialist in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) LAN
1 1 (100.00%) SLA
1 1 (100.00%) Service Delivery
1 1 (100.00%) Telecoms
1 1 (100.00%) Ab Initio
1 1 (100.00%) Military
1 1 (100.00%) Asset Management
1 1 (100.00%) Incident Management
1 1 (100.00%) Ergonomics
1 1 (100.00%) Human Factors
1 1 (100.00%) Time Management
1 1 (100.00%) Video Conferencing
1 1 (100.00%) Security Cleared
1 1 (100.00%) ITIL Foundation Certificate
1 1 (100.00%) Commercial Awareness
1 1 (100.00%) Strategic Roadmap
1 1 (100.00%) Social Skills
1 1 (100.00%) Customer Service
1 1 (100.00%) Roadmaps

Customer Support Specialist Skill Set
Co-occurring Skills and Capabilities in North Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (100.00%) LAN
General
1 1 (100.00%) Military
1 1 (100.00%) Social Skills
1 1 (100.00%) Telecoms
Miscellaneous
1 1 (100.00%) Video Conferencing
Processes & Methodologies
1 1 (100.00%) Asset Management
1 1 (100.00%) Commercial Awareness
1 1 (100.00%) Customer Service
1 1 (100.00%) Ergonomics
1 1 (100.00%) Human Factors
1 1 (100.00%) Incident Management
1 1 (100.00%) ITIL
1 1 (100.00%) Roadmaps
1 1 (100.00%) Service Delivery
1 1 (100.00%) Strategic Roadmap
1 1 (100.00%) Time Management
Qualifications
1 1 (100.00%) ITIL Foundation Certificate
1 1 (100.00%) Security Cleared
Quality Assurance & Compliance
1 1 (100.00%) SLA
Vendors
1 1 (100.00%) Ab Initio