CustomerSupportSpecialist page is loaded CustomerSupportSpecialist Apply locations London, United Kingdom time type Full time posted on Posted 2 Days Ago job requisition id J-048663 Are you passionate about great customer service, software and pets? IDEXX Veterinary Software London are looking for our next CustomerSupportSpecialist to join our team! This role is hybrid, based 3 days onsite in our Wimbledon, London office. This role will specifically be providing support for our ezyVet software. We have customers all over the world, so you'll get to help veterinary professionals from all over the globe. You'll provide support on complex workflow and technical … innovation to drive meaningful improvements in animal health. A bit more about the role, you will: Supporting veterinary customers all over the globe with high quality email and phone customer service relating to the use of our practice management software Efficiently problem solve and manage tickets until resolution Deliver training webinars focused on specific features of ezyVet - upskilling yourself More ❯
evolve, and create lasting impact. This is an exciting time to join IonOpticks as we launch this new chapter in its already outstanding growth What we are looking for Customer & Sales SupportSpecialist - an exciting opportunity to contribute to IonOpticks' international growth as it continues to redefine LC-MS in the field of proteomics globally. About the … role Reporting to the Customer Experience Manager the Customer & Sales SupportSpecialist plays a key role in facilitating and triaging support requests, maintaining internal customer data systems, and supporting the broader sales teams across Europe and North America. This position focuses on delivering timely, high-quality customer service, maintaining CRM data integrity, and … facilitating cross-team collaboration. What you will be doing This is a hands-on role reporting to and supporting the Customer Experience Manager and the Head of Global Sales and will/may include the following on a day-to-day basis. Provide and coordinate responses to support requests and general enquiries Meet expected standards for quality and More ❯
Loughborough, Leicestershire, United Kingdom Hybrid / WFH Options
Quattro RS
Job Title: CustomerSupport Representative Location: Leicester (LE12) About Us: Our client is a leading recruitment CRM software business dedicated to providing a top class service to their clients/users. They are passionate about delivering an exceptional service, training and solutions to their clients. We are currently seeking a dynamic, friendly, energetic, well spoken, computer literate, problem … solving individual to join their customersupport team. Job Description: As a CustomerSupport Representative, you will be the first point of contact for their clients, providing them with outstanding support and guidance through the CRM software. Your role will involve addressing customer enquiries, resolving issues, offering training whilst keeping a calm, helpful and … supportive approach to ensure a positive customer experience. Key Responsibilities: Respond promptly to customer enquiries via phone, video calls and emails. Troubleshoot, educate and resolve customer issues, providing clear and effective solutions. Maintain accurate records of customer interactions and transactions on Zendesk. Collaborate with customers and deliver training sessions to improve user knowledge and overall software More ❯
Leatherhead, Surrey, South East, United Kingdom Hybrid / WFH Options
Reed Specialist Recruitment Ltd
CustomerSupportSpecialist Location: Leatherhead, UK (Hybrid) Contract: Permanent | Full-time (37.5 hours/week) Salary: £26,500 - £32,000 (DOE) Holiday: 26 days + 8 bank holidays We're hiring on behalf of our client for a proactive and tech-savvy CustomerSupport & Systems Specialist. This hybrid role combines customer service with hands … on systems management, including HubSpot, WooCommerce/WordPress, and platform integrations like Xero and Asana. You'll be the first point of contact for customer queries, support internal teams, and help improve workflows through automation and data insights. Key Skills & Experience: Customer or technical support background Experience with WooCommerce/WordPress and HubSpot Strong IT and More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
Tier 2 CustomerSupportSpecialist Permanent £28,000-£30,000 Newcastle Upon Tyne Hybrid Working We’re looking for a Tier 2 CustomerSupportSpecialist to join our growing team. You’ll play a key role in making sure our clients get fast, friendly, and effective support when they run into technical issues. … day. What We’re Looking For You don’t have to be a software expert—but a technical background helps. More importantly, we’re looking for someone who is: Customer-focused , with excellent communication skills A problem solver who likes seeing an issue through to the end A team player with a flexible and can-do attitude Comfortable working … in a fast-paced, collaborative environment Ideally, you’ll have: A proven track record of working in a customer service/support environment Experience working with ASP.NET and C# Good understanding of SQL databases A technical qualification (HND or Degree level preferred) Confidence dealing with customers on the phone, via email, and in meetings Due to the volume More ❯
and current students make their life-determining decisions. This means that we need people like you to help us supercharge our growth and shape our future. As a Global Customer Implementation & SupportSpecialist , you'll lead the end-to-end technical deployment of our AI Assistant and Chat products, from configuration and environment setup to CRM integration … and troubleshooting. Acting as the primary contact for new and existing clients, you'll manage onboarding, provide Tier 2 support, and serve as the go-to expert for product knowledge. You'll ensure a smooth transition to live use and deliver confident, reliable post-deployment support. What you'll be doing You will split 50% of your time between … Onboarding and CustomerSupport Onboarding Lead the technical deployment of Assistant and Chat products, including configuration, environment setup, and integration deployment. Manage end-to-end onboarding for new clients and provide post-deployment support to ensure smooth operational use. Act as the primary point of contact and subject matter expert for product-related queries and guidance. Conduct More ❯
done a year or two in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical CustomerSupportSpecialist to join a global automation tech company that's serious about its products and customer service. You'll be supporting clients across the UK … them pick the right sensors or automation kit, and guiding them through tweaks, repairs, or replacements. It's a great mix of hands-on problem-solving, tech talk, and customer interaction. You'll be trained, backed by a supportive team, and given real ownership of your work from day one. What You'll Do Help customers choose the right … sensor or automation product Recommend alternatives when items are out of stock or discontinued Respond to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide datasheets, wiring diagrams, ePlan Macros, etc. Log activity in the internal SAP system Handle More ❯
Cheshire West and Chester, Cheshire, United Kingdom
Thomas Lee Recruitment
done a year or two in industry and want a role with real variety, responsibility, and technical depth? This one could be for you. We're hiring a Technical CustomerSupportSpecialist to join a global automation tech company that's serious about its products and customer service. You'll be supporting clients across the UK … them pick the right sensors or automation kit, and guiding them through tweaks, repairs, or replacements. It's a great mix of hands-on problem-solving, tech talk, and customer interaction. You'll be trained, backed by a supportive team, and given real ownership of your work from day one. What You'll Do Help customers choose the right … sensor or automation product Recommend alternatives when items are out of stock or discontinued Respond to technical enquiries by phone, email, or live chat Support the sales team with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide datasheets, wiring diagrams, ePlan Macros, etc. Log activity in the internal SAP system Handle More ❯
as part of the role. Employment type: Permanent Working Hours: Full time Salary: Competitive + Shares + Benefits We are looking for someone to expand and improve how we support and respond to customer service queries in the Eastern Time Zone. You will work alongside our customersupport manager, technology teams, and product owners to help … We provide a low latency, high throughput distributed messaging system to the e-trading Fixed-income markets. We are foremost a technology service provider, and the quality of our customer service is critical to our success. In this role, you'll work and learn collaboratively alongside every team at TransFICC and will be paramount to ensuring the service we More ❯