ITSM Contract Job Trends in Norwich

IT Service Management (ITSM)
Norfolk > Norwich

The table below provides summary statistics and contractor rates for jobs advertised in Norwich requiring ITSM skills. It covers contract job vacancies from the 6 months leading up to 4 September 2026, with comparisons to the same periods in the previous two years.

6 months to
4 Sep 2026
Same period 2025 Same period 2024
Rank 19 15 -
Rank change year-on-year -4 - -
Contract jobs citing ITSM 1 1 0
As % of all contract jobs in Norwich 0.82% 1.85% -
As % of the Processes & Methodologies category 0.99% 2.17% -
Number of daily rates quoted 1 1 0
Median daily rate (50th Percentile) £180 £500 -
Median % change year-on-year -64.00% - -
Norfolk median daily rate £200 £500 -
% change year-on-year -60.00% - -

All Process & Methodology Skills
Norwich

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Norwich.

Contract vacancies with a requirement for process or methodology skills 101 46 20
As % of all contract IT jobs advertised in Norwich 82.79% 85.19% 58.82%
Number of daily rates quoted 69 23 7
10th Percentile £273 - £182
25th Percentile £413 £171 £325
Median daily rate (50th Percentile) £500 £475 £500
Median % change year-on-year +5.26% -5.00% +44.93%
75th Percentile £538 £519 £544
90th Percentile £578 £550 £605
Norfolk median daily rate £438 £500 £438
% change year-on-year -12.50% +14.29% +26.81%
Number of hourly rates quoted 7 5 0
10th Percentile - - -
25th Percentile £14.85 £12.97 -
Median hourly rate £15.37 £21.40 -
Median % change year-on-year -28.20% - -
75th Percentile £17.36 £31.20 -
90th Percentile £19.70 - -
Norfolk median hourly rate £16.50 £18.87 £18.33
% change year-on-year -12.56% +2.97% +2.60%

ITSM
Job Vacancy Trend in Norwich

Historical trend showing the proportion of contract IT job postings citing ITSM relative to all contract IT jobs advertised in Norwich.

ITSM job vacancy trend in Norwich

ITSM
Daily Rate Trend in Norwich

Contractor daily rate distribution trend for jobs in Norwich citing ITSM.

Contractor daily rate distribution trend for jobs in Norwich citing ITSM

ITSM
Hourly Rate Trend in Norwich

Contractor hourly rate distribution trend for jobs in Norwich citing ITSM.

Contractor hourly rate distribution trend for jobs in Norwich citing ITSM

ITSM
Co-Occurring Skills & Capabilities in Norwich by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) Support Engineer
Miscellaneous
1 1 (100.00%) Driving Licence
1 1 (100.00%) NHS
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Asset Management
1 1 (100.00%) Customer Service
1 1 (100.00%) ITIL
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Service Management
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Citrix
1 1 (100.00%) Microsoft