Customer-Centricity Contracts in Reading

Customer-Centric
Berkshire > Reading

The following table provides summary statistics for contract job vacancies advertised in Reading with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 73 - 93
Rank change year-on-year - - -31
Contract jobs citing Customer-Centricity 19 0 8
As % of all contract jobs advertised in Reading 1.60% - 0.59%
As % of the Processes & Methodologies category 1.78% - 0.65%
Number of daily rates quoted 3 0 4
10th Percentile £108 - £246
25th Percentile £113 - £302
Median daily rate (50th Percentile) £124 - £433
Median % change year-on-year - - +470.52%
75th Percentile £127 - £513
90th Percentile - - £515
Berkshire median daily rate £124 £350 £514
% change year-on-year -64.57% -31.92% +20.97%

All Process and Methodology Skills
Reading

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Reading with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 1,069 935 1,230
As % of all contract IT jobs advertised in Reading 90.21% 90.43% 90.71%
Number of daily rates quoted 577 619 821
10th Percentile £213 £363 £238
25th Percentile £413 £456 £400
Median daily rate (50th Percentile) £530 £550 £500
Median % change year-on-year -3.64% +10.00% +5.26%
75th Percentile £619 £658 £600
90th Percentile £688 £721 £656
Berkshire median daily rate £509 £525 £500
% change year-on-year -3.05% +5.00% +8.70%
Number of hourly rates quoted 46 23 8
10th Percentile £27.58 £45.50 £12.73
25th Percentile £53.74 £53.00 £19.44
Median hourly rate £62.07 £65.00 £28.00
Median % change year-on-year -4.50% +132.14% -35.63%
75th Percentile £82.55 £74.40 £33.13
90th Percentile £87.50 £79.19 £40.25
Berkshire median hourly rate £61.60 £57.82 £21.05
% change year-on-year +6.54% +174.67% -2.09%

Customer-Centricity
Job Vacancy Trend in Reading

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Reading.

Job vacancy trend for Customer-Centricity in Reading

Customer-Centricity
Contractor Daily Rate Trend in Reading

3-month moving average daily rate quoted in jobs citing Customer-Centricity in Reading.

Daily rate trend for Customer-Centricity in Reading

Customer-Centricity
Co-occurring Skills and Capabilities in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (5.26%) Microsoft Excel
1 1 (5.26%) Microsoft Office
1 1 (5.26%) Microsoft PowerPoint
Cloud Services
1 3 (15.79%) Cloud Computing
Communications & Networking
1 2 (10.53%) Radio Access Network
General
1 15 (78.95%) Telecoms
2 12 (63.16%) Social Skills
3 8 (42.11%) Inclusion and Diversity
4 3 (15.79%) Mandarin Language
5 2 (10.53%) Analytical Skills
5 2 (10.53%) Law
5 2 (10.53%) Legal
6 1 (5.26%) Organisational Skills
Job Titles
1 9 (47.37%) Analyst
2 7 (36.84%) Senior
2 7 (36.84%) Senior Analyst
3 3 (15.79%) Business Analyst
3 3 (15.79%) Business Requirements Analyst
3 3 (15.79%) Portfolio Analyst
3 3 (15.79%) Requirements Analyst
3 3 (15.79%) Senior Business Analyst
3 3 (15.79%) Senior Requirements Analyst
4 2 (10.53%) Commercial Manager
4 2 (10.53%) Delivery Manager
4 2 (10.53%) HR Assistant
4 2 (10.53%) Quality Engineer
4 2 (10.53%) Telecoms Analyst
4 2 (10.53%) Telecoms Manager
5 1 (5.26%) Project Manager
5 1 (5.26%) Senior Portfolio Analyst
5 1 (5.26%) Site Engineer
5 1 (5.26%) Telecoms Engineer
Processes & Methodologies
1 11 (57.89%) Infrastructure Management
2 9 (47.37%) Project Management
3 7 (36.84%) Collaborative Working
3 7 (36.84%) Commercial Awareness
3 7 (36.84%) Portfolio Management
4 6 (31.58%) Acceptance Criteria
4 6 (31.58%) Business Analysis
4 6 (31.58%) Critical Thinking
4 6 (31.58%) Problem-Solving
4 6 (31.58%) User Stories
5 5 (26.32%) Project Delivery
5 5 (26.32%) Risk Management
6 4 (21.05%) Stakeholder Engagement
7 3 (15.79%) Business Strategy
7 3 (15.79%) Data Protection
7 3 (15.79%) Roadmaps
7 3 (15.79%) Trend Analysis
8 2 (10.53%) Change Control
8 2 (10.53%) Continuous Improvement
8 2 (10.53%) Customer Experience
Qualifications
1 2 (10.53%) Degree
2 1 (5.26%) APMP
Quality Assurance & Compliance
1 4 (21.05%) PMO
1 4 (21.05%) QA
2 1 (5.26%) SLA
Vendors
1 2 (10.53%) BT