Period
to 18 November 2017

The median contractor rate for a Technical Support was £150 per day in advertised job vacancies in Reading during the 6 months to 18 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Technical Support
Berkshire > Reading
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 78 90 96
Rank change year-on-year +12 +6 -3
Contract jobs requiring a Technical Support 10 6 12
As % of all contract IT jobs advertised in Reading 0.79% 0.41% 0.62%
As % of the Job Titles category 0.85% 0.45% 0.66%
Number of daily rates quoted 1 2 6
Reading median daily rate £150 £244 £450
Median daily rate % change year-on-year -38.46% -45.83% +69.81%
Berkshire median daily rate £241 £262 £363
% change year-on-year -7.74% -27.86% +46.46%
Number of hourly rates quoted 7 0 0
Reading median hourly rate £11.50 - -
Berkshire median hourly rate £11.50 £17.85 -
% change year-on-year -35.57% - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Reading. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Reading
Contract vacancies in Reading with a recognized job title 1177 1335 1831
% of contract IT jobs with a recognized job title 93.19% 90.57% 94.04%
Number of daily rates quoted 696 717 1086
Reading median daily rate £402 £400 £400
Median daily rate % change year-on-year +0.38% - +3.90%
10th Percentile £253 £227 £219
90th Percentile £575 £575 £538
Berkshire median daily rate £425 £400 £390
% change year-on-year +6.25% +2.56% +4.00%
Number of hourly rates quoted 57 79 126
Reading median hourly rate £14.00 £14.50 £21.55
Median hourly rate % change year-on-year -3.45% -32.71% +23.14%
10th Percentile £9.25 £9.25 £9.25
90th Percentile £40.75 £43.28 £47.50
Berkshire median hourly rate £14.50 £14.50 £21.55
% change year-on-year - -32.71% +23.14%

Technical Support
Job Vacancy Trend in Reading

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Reading.

Job vacancy trend for Technical Support in Reading

Technical Support
Contractor Daily Rate Trend in Reading

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Technical Support in Reading.

Contractor daily rate trend for Technical Support in Reading

Technical Support
Contractor Hourly Rate Trend in Reading

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Technical Support in Reading.

Contractor hourly rate trend for Technical Support in Reading

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Reading

For the 6 months to 18 November 2017, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Reading region featuring Technical Support in the job title.

1 9 (90.00%) Windows
2 5 (50.00%) Windows 7
2 5 (50.00%) Active Directory
3 4 (40.00%) HTML
3 4 (40.00%) SQL
3 4 (40.00%) IIS
3 4 (40.00%) Network Management
3 4 (40.00%) Publishing
3 4 (40.00%) BitLocker
3 4 (40.00%) Windows 10
4 3 (30.00%) Office 365
5 2 (20.00%) Windows Server 2008
5 2 (20.00%) Microsoft Office
5 2 (20.00%) HP
5 2 (20.00%) Windows 8
5 2 (20.00%) Proactive Monitoring
6 1 (10.00%) Mobile Device Management
6 1 (10.00%) MobileIron
6 1 (10.00%) Analytical Skills
6 1 (10.00%) ITSM
6 1 (10.00%) Dell
6 1 (10.00%) Microsoft Certification
6 1 (10.00%) Internet
6 1 (10.00%) MCSE
6 1 (10.00%) LAN
6 1 (10.00%) WAN
6 1 (10.00%) Microsoft
6 1 (10.00%) Smartphone
6 1 (10.00%) SCCM
6 1 (10.00%) C

Technical Support Skill Set
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (40.00%) IIS
Applications
1 2 (20.00%) Microsoft Office
Cloud Services
1 3 (30.00%) Office 365
Communications & Networking
1 1 (10.00%) Internet
1 1 (10.00%) LAN
1 1 (10.00%) WAN
General
1 4 (40.00%) Publishing
Libraries, Frameworks & Software Standards
1 4 (40.00%) HTML
Miscellaneous
1 1 (10.00%) Analytical Skills
1 1 (10.00%) Smartphone
Operating Systems
1 9 (90.00%) Windows
2 5 (50.00%) Windows 7
3 4 (40.00%) Windows 10
4 2 (20.00%) Windows 8
4 2 (20.00%) Windows Server 2008
Processes & Methodologies
1 4 (40.00%) Network Management
2 2 (20.00%) Proactive Monitoring
3 1 (10.00%) ITSM
3 1 (10.00%) Mobile Device Management
Programming Languages
1 4 (40.00%) SQL
2 1 (10.00%) C
Qualifications
1 1 (10.00%) MCSE
1 1 (10.00%) Microsoft Certification
System Software
1 5 (50.00%) Active Directory
2 4 (40.00%) BitLocker
Systems Management
1 1 (10.00%) SCCM
Vendors
1 2 (20.00%) HP
2 1 (10.00%) Dell
2 1 (10.00%) Microsoft
2 1 (10.00%) MobileIron