Period
to 19 November 2017

The median annual salary for a Technical Support was £29,250 in advertised job vacancies in Reading during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
Berkshire > Reading
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 107 61 100
Rank change year-on-year -46 +39 +6
Permanent jobs requiring a Technical Support 50 150 127
As % of all permanent IT jobs advertised in Reading 2.15% 4.33% 2.75%
As % of the Job Titles category 2.25% 4.50% 2.87%
Number of salaries quoted 40 134 124
Reading median annual salary £29,250 £28,500 £40,000
Median salary % change year-on-year +2.63% -28.75% +11.89%
10th Percentile £21,125 £21,250 £23,650
90th Percentile £55,625 £45,000 £53,750
Berkshire median annual salary £32,500 £30,000 £37,500
% change year-on-year +8.33% -20.00% +2.74%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Reading. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Reading
Permanent vacancies in Reading with a recognized job title 2227 3330 4428
% of permanent IT jobs with a recognized job title 95.91% 96.10% 95.89%
Number of salaries quoted 1826 2496 3519
Reading median annual salary £47,500 £50,000 £45,000
Median salary % change year-on-year -5.00% +11.11% -5.26%
10th Percentile £25,000 £27,500 £26,700
90th Percentile £74,000 £72,000 £68,750
Berkshire median annual salary £47,500 £50,000 £48,500
% change year-on-year -5.00% +3.09% +7.78%

Technical Support
Job Vacancy Trend in Reading

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Reading.

Job vacancy trend for Technical Support in Reading

Technical Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Reading.

Salary trend for Technical Support in Reading

Technical Support
Salary Histogram in Reading

The salary distribution of IT jobs citing Technical Support in Reading over the 6 months to 19 November 2017.

Salary histogram for Technical Support in Reading

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Reading

For the 6 months to 19 November 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring Technical Support in the job title.

1 24 (48.00%) Windows
2 15 (30.00%) Linux
3 12 (24.00%) Microsoft
3 12 (24.00%) Active Directory
3 12 (24.00%) VMware
3 12 (24.00%) VMware Infrastructure
4 10 (20.00%) Degree
5 9 (18.00%) Hyper-V
5 9 (18.00%) SaaS
6 8 (16.00%) ITIL
6 8 (16.00%) Tomcat
7 7 (14.00%) Oracle
7 7 (14.00%) TCP/IP
7 7 (14.00%) Firewall
7 7 (14.00%) Windows Server
8 6 (12.00%) Office 365
8 6 (12.00%) Microsoft Azure
8 6 (12.00%) Finance
8 6 (12.00%) SLA
8 6 (12.00%) IBM
8 6 (12.00%) Internet
8 6 (12.00%) Java
8 6 (12.00%) IIS
9 5 (10.00%) SQL Server
9 5 (10.00%) Red Hat
9 5 (10.00%) Salesforce.com
9 5 (10.00%) DNS
9 5 (10.00%) Apache
9 5 (10.00%) CentOS
9 5 (10.00%) WebSphere

Technical Support Skill Set
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (16.00%) Tomcat
2 6 (12.00%) IIS
3 5 (10.00%) Apache
3 5 (10.00%) WebSphere
4 4 (8.00%) JBoss
4 4 (8.00%) Oracle SOA Suite
4 4 (8.00%) SharePoint
5 3 (6.00%) Skype for Business
6 2 (4.00%) WebLogic
7 1 (2.00%) IBM Notes
7 1 (2.00%) MS Exchange
7 1 (2.00%) WebLogic Portal
Business Applications
1 1 (2.00%) Dynamics CRM
Cloud Services
1 9 (18.00%) SaaS
2 6 (12.00%) Microsoft Azure
2 6 (12.00%) Office 365
3 4 (8.00%) Amazon AWS
Communications & Networking
1 7 (14.00%) Firewall
1 7 (14.00%) TCP/IP
2 6 (12.00%) Internet
3 5 (10.00%) DNS
4 4 (8.00%) FTP
4 4 (8.00%) HTTP
5 3 (6.00%) VoIP
5 3 (6.00%) Wireshark
6 2 (4.00%) DHCP
6 2 (4.00%) LAN
6 2 (4.00%) Skype
6 2 (4.00%) SMS
6 2 (4.00%) Wi-Fi
7 1 (2.00%) SAN
Database & Business Intelligence
1 5 (10.00%) SQL Server
2 2 (4.00%) DB2
3 1 (2.00%) Apache Cassandra
3 1 (2.00%) Hadoop
3 1 (2.00%) Informix
3 1 (2.00%) MySQL
3 1 (2.00%) NoSQL
3 1 (2.00%) Oracle Database
3 1 (2.00%) SQL Server 2008
3 1 (2.00%) SQL Server 2012
Development Applications
1 4 (8.00%) Eclipse
1 4 (8.00%) IntelliJ
1 4 (8.00%) Maven
1 4 (8.00%) NetBeans
2 1 (2.00%) Bugzilla
General
1 6 (12.00%) Finance
2 4 (8.00%) Advertising
3 2 (4.00%) Italian Language
3 2 (4.00%) Marketing
4 1 (2.00%) Banking
4 1 (2.00%) Financial Institution
4 1 (2.00%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (8.00%) CSS
1 4 (8.00%) Java EE
1 4 (8.00%) Java SE
1 4 (8.00%) JMS
1 4 (8.00%) REST
1 4 (8.00%) SOAP
1 4 (8.00%) Spring
1 4 (8.00%) Web Services
1 4 (8.00%) XML
2 1 (2.00%) .NET
2 1 (2.00%) HTML
Miscellaneous
1 4 (8.00%) Computer Science
1 4 (8.00%) Enterprise Software
2 3 (6.00%) Data Centre
3 2 (4.00%) PKI
4 1 (2.00%) Analytical Skills
4 1 (2.00%) Clustering
4 1 (2.00%) Digital Currency
4 1 (2.00%) Driving Licence
4 1 (2.00%) Hybrid Cloud
4 1 (2.00%) Management Information System
4 1 (2.00%) Public Cloud
Operating Systems
1 24 (48.00%) Windows
2 15 (30.00%) Linux
3 7 (14.00%) Windows Server
4 5 (10.00%) CentOS
5 4 (8.00%) Debian
5 4 (8.00%) Ubuntu
6 3 (6.00%) Windows Server 2012
7 2 (4.00%) Windows 10
7 2 (4.00%) Windows Server 2008
7 2 (4.00%) Windows XP
8 1 (2.00%) Android
8 1 (2.00%) Apple iOS
8 1 (2.00%) Unix
Processes & Methodologies
1 8 (16.00%) ITIL
2 4 (8.00%) Customer Engagement
2 4 (8.00%) Open Source
2 4 (8.00%) SOA
2 4 (8.00%) Software Engineering
3 3 (6.00%) Data Protection
3 3 (6.00%) Network Monitoring
4 2 (4.00%) Collaborative Working
4 2 (4.00%) Disaster Recovery
4 2 (4.00%) E-Commerce
4 2 (4.00%) Online Marketing
4 2 (4.00%) Proactive Monitoring
4 2 (4.00%) Process Improvement
4 2 (4.00%) Service Delivery
5 1 (2.00%) Change Management
5 1 (2.00%) CRM
5 1 (2.00%) Data Management
5 1 (2.00%) Identity Management
5 1 (2.00%) Project Management
5 1 (2.00%) Time Management
Programming Languages
1 6 (12.00%) Java
2 3 (6.00%) SQL
3 1 (2.00%) C
3 1 (2.00%) C#
3 1 (2.00%) C++
3 1 (2.00%) Perl
3 1 (2.00%) PHP
3 1 (2.00%) PL/SQL
3 1 (2.00%) T-SQL
3 1 (2.00%) VB.NET
Qualifications
1 10 (20.00%) Degree
2 3 (6.00%) HND
3 2 (4.00%) A+ Certification
4 1 (2.00%) Microsoft Certification
Quality Assurance & Compliance
1 6 (12.00%) SLA
2 1 (2.00%) ISO 22301
2 1 (2.00%) ISO 9001
2 1 (2.00%) ISO/IEC 27001
2 1 (2.00%) PCI DSS
System Software
1 12 (24.00%) Active Directory
1 12 (24.00%) VMware Infrastructure
2 9 (18.00%) Hyper-V
3 3 (6.00%) VMware Workstation
4 2 (4.00%) KVM
4 2 (4.00%) Virtual Servers
Systems Management
1 3 (6.00%) Backup Exec
2 2 (4.00%) NetBackup
3 1 (2.00%) EMC NetWorker
3 1 (2.00%) SCCM
3 1 (2.00%) SCOM
3 1 (2.00%) Systems Management Server (SMS)
Vendors
1 12 (24.00%) Microsoft
1 12 (24.00%) VMware
2 7 (14.00%) Oracle
3 6 (12.00%) IBM
4 5 (10.00%) Red Hat
4 5 (10.00%) Salesforce.com
5 4 (8.00%) BEA
5 4 (8.00%) HP
5 4 (8.00%) NetApp
5 4 (8.00%) TIBCO
5 4 (8.00%) Veeam
6 3 (6.00%) Dell
7 2 (4.00%) Cisco
7 2 (4.00%) CyberSource
7 2 (4.00%) EMC
7 2 (4.00%) Synology
8 1 (2.00%) CommVault
8 1 (2.00%) Lotus
8 1 (2.00%) Sybase
8 1 (2.00%) Veritas