Technical Support Jobs in Reading

Technical Support
Berkshire > Reading

The median Technical Support salary in Reading is £34,000 per year, according to job vacancies posted during the 6 months leading to 5 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
5 May 2025
Same period 2024 Same period 2023
Rank 48 102 117
Rank change year-on-year +54 +15 -1
Permanent jobs requiring a Technical Support 19 19 15
As % of all permanent jobs advertised in Reading 3.71% 1.12% 0.93%
As % of the Job Titles category 4.49% 1.18% 0.99%
Number of salaries quoted 5 18 1
10th Percentile - £25,500 -
25th Percentile - £27,000 £54,000
Median annual salary (50th Percentile) £34,000 £29,500 £55,000
Median % change year-on-year +15.25% -46.36% +111.54%
75th Percentile - £33,250 £56,000
90th Percentile - £37,900 -
Berkshire median annual salary £50,000 £37,000 £42,500
% change year-on-year +35.14% -12.94% +30.77%

All Permanent IT Job Vacancies
Reading

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Reading. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Reading with a recognized job title 423 1,608 1,511
% of permanent jobs with a recognized job title 82.62% 94.70% 93.68%
Number of salaries quoted 239 1,024 803
10th Percentile £31,750 £30,000 £31,250
25th Percentile £45,000 £38,000 £41,250
Median annual salary (50th Percentile) £62,500 £52,550 £60,000
Median % change year-on-year +18.93% -12.42% -
75th Percentile £82,500 £68,750 £75,125
90th Percentile £95,000 £80,000 £92,500
Berkshire median annual salary £60,000 £52,500 £57,500
% change year-on-year +14.29% -8.70% -

Technical Support
Job Vacancy Trend in Reading

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Reading.

Job vacancy trend for Technical Support in Reading

Technical Support
Salary Trend in Reading

3-month moving average salary quoted in jobs citing Technical Support in Reading.

Salary trend for Technical Support in Reading

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Reading

For the 6 months to 5 May 2025, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Reading region featuring Technical Support in the job title.

1 14 (73.68%) Customer Service
2 11 (57.89%) Customer Experience
2 11 (57.89%) Manufacturing
2 11 (57.89%) Service Delivery
2 11 (57.89%) NVQ Level 4
2 11 (57.89%) Technical Analysis
2 11 (57.89%) Coaching
3 8 (42.11%) CRM
3 8 (42.11%) Microsoft
4 5 (26.32%) Active Directory
4 5 (26.32%) Sophos
4 5 (26.32%) Windows
4 5 (26.32%) SharePoint
4 5 (26.32%) Microsoft Exchange
4 5 (26.32%) DHCP
4 5 (26.32%) DNS
4 5 (26.32%) VMware
4 5 (26.32%) Remote Desktop
4 5 (26.32%) VMware Infrastructure
4 5 (26.32%) Mac OS
4 5 (26.32%) Hyper-V
4 5 (26.32%) VMware ESXi
4 5 (26.32%) Microsoft 365
4 5 (26.32%) Firewall
4 5 (26.32%) Windows Server
4 5 (26.32%) Ubiquiti
4 5 (26.32%) vCenter Server
5 3 (15.79%) Problem-Solving
5 3 (15.79%) Social Skills
5 3 (15.79%) Decision Tree

Technical Support Skill Set
Co-occurring Skills and Capabilities in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (26.32%) Microsoft Exchange
1 5 (26.32%) SharePoint
Applications
1 3 (15.79%) Microsoft Excel
1 3 (15.79%) Microsoft Office
Cloud Services
1 5 (26.32%) Microsoft 365
Communications & Networking
1 5 (26.32%) DHCP
1 5 (26.32%) DNS
1 5 (26.32%) Firewall
1 5 (26.32%) Remote Desktop
General
1 11 (57.89%) Manufacturing
2 3 (15.79%) German Language
2 3 (15.79%) Social Skills
Operating Systems
1 5 (26.32%) Mac OS
1 5 (26.32%) Windows
1 5 (26.32%) Windows Server
Processes & Methodologies
1 14 (73.68%) Customer Service
2 11 (57.89%) Coaching
2 11 (57.89%) Customer Experience
2 11 (57.89%) Service Delivery
2 11 (57.89%) Technical Analysis
3 8 (42.11%) CRM
4 3 (15.79%) Decision Tree
4 3 (15.79%) Problem-Solving
4 3 (15.79%) Time Management
Qualifications
1 11 (57.89%) NVQ Level 4
2 3 (15.79%) Degree
System Software
1 5 (26.32%) Active Directory
1 5 (26.32%) Hyper-V
1 5 (26.32%) VMware ESXi
1 5 (26.32%) VMware Infrastructure
Systems Management
1 5 (26.32%) vCenter Server
Vendors
1 8 (42.11%) Microsoft
2 5 (26.32%) Sophos
2 5 (26.32%) Ubiquiti
2 5 (26.32%) VMware