The median annual salary for a Technical Support was £38,000 in advertised job vacancies in Reading during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
Berkshire / Reading
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 62 56 96
Rank change year-on-year -6 +40  
Permanent jobs requiring a Technical Support 48 79 52
As % of all permanent IT jobs advertised in Reading 3.73% 4.36% 2.30%
As % of the Job Titles category 3.85% 4.51% 2.40%
Number of salaries quoted 34 61 51
Median salary £38,000 £32,500 £37,500
Median salary % change year-on-year +16.92% -13.33%  
90% offered a salary of more than £20,900 £22,500 £22,750
10% offered a salary of more than £72,500 £47,500 £47,500
UK excluding London median salary £28,000 £28,000 £28,500
% change year-on-year - -1.75%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Reading. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Reading
Permanent job vacancies with a job title containing a recognized job role 1248 1751 2170
As % of all permanent IT job vacancies advertised in Reading 96.97% 96.63% 96.10%
Number of salaries quoted 4379 7459 9255
Median salary £45,000 £50,000 £47,500
Median salary % change year-on-year -10.00% +5.26%  
90% offered a salary of more than £24,000 £28,750 £24,500
10% offered a salary of more than £70,000 £77,500 £70,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

Technical Support
Job Vacancy Trend in Reading

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Reading.

Job vacancy trend for Technical Support in Reading

Technical Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Reading.

Salary trend for Technical Support in Reading

Technical Support
Salary Histogram in Reading

The salary distribution of IT jobs citing Technical Support in Reading over the 3 months to 28 June 2017.

Salary histogram for Technical Support in Reading

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Reading

For the 6 months to 28 June 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring Technical Support in the job title.

1 52 (50.49%) Windows
2 44 (42.72%) Active Directory
3 33 (32.04%) Microsoft
4 30 (29.13%) Tomcat
4 30 (29.13%) Oracle
5 29 (28.16%) Java
5 29 (28.16%) Linux
6 28 (27.18%) Degree
7 26 (25.24%) Enterprise Software
7 26 (25.24%) Windows Server
8 24 (23.30%) WebSphere
9 23 (22.33%) Internet
10 22 (21.36%) IBM
10 22 (21.36%) HTTP
11 21 (20.39%) Java EE
11 21 (20.39%) JBoss
11 21 (20.39%) SQL
12 20 (19.42%) SOAP
12 20 (19.42%) Web Services
12 20 (19.42%) XML
12 20 (19.42%) FTP
12 20 (19.42%) SOA
12 20 (19.42%) Eclipse
12 20 (19.42%) JMS
12 20 (19.42%) IntelliJ
12 20 (19.42%) TIBCO
12 20 (19.42%) BEA
12 20 (19.42%) NetBeans
12 20 (19.42%) Java SE
12 20 (19.42%) Spring

Technical Support Skill Set
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (29.13%) Tomcat
2 24 (23.30%) WebSphere
3 21 (20.39%) JBoss
4 20 (19.42%) Oracle SOA Suite
5 15 (14.56%) IIS
6 8 (7.77%) Apache
7 5 (4.85%) MS Exchange
8 4 (3.88%) SharePoint
8 4 (3.88%) WebLogic
9 3 (2.91%) Skype for Business
10 2 (1.94%) Exchange Server 2010
10 2 (1.94%) IBM Notes
Applications
1 5 (4.85%) Microsoft Office
Business Applications
1 1 (0.97%) Dynamics CRM
Cloud Services
1 18 (17.48%) Office 365
2 12 (11.65%) Microsoft Azure
3 4 (3.88%) Amazon AWS
3 4 (3.88%) SaaS
Communications & Networking
1 23 (22.33%) Internet
2 22 (21.36%) HTTP
3 20 (19.42%) FTP
4 18 (17.48%) DNS
4 18 (17.48%) TCP/IP
5 14 (13.59%) Firewall
6 6 (5.83%) VPN
7 5 (4.85%) DHCP
7 5 (4.85%) LAN
7 5 (4.85%) VoIP
7 5 (4.85%) Wireshark
8 3 (2.91%) IP Telephony
8 3 (2.91%) SAN
9 2 (1.94%) PABX
9 2 (1.94%) PBX
9 2 (1.94%) Skype
9 2 (1.94%) SMTP
9 2 (1.94%) SSL
9 2 (1.94%) Unified Communications
9 2 (1.94%) WAN
Database & Business Intelligence
1 16 (15.53%) SQL Server
2 5 (4.85%) DB2
2 5 (4.85%) Informix
3 4 (3.88%) SQL Server 2008
4 2 (1.94%) Crystal Reports
4 2 (1.94%) MySQL
4 2 (1.94%) PostgreSQL
4 2 (1.94%) Relational Database
4 2 (1.94%) SQL Server 2005
4 2 (1.94%) SQL Server 2012
5 1 (0.97%) Apache Cassandra
5 1 (0.97%) Big Data
5 1 (0.97%) Hadoop
5 1 (0.97%) NoSQL
5 1 (0.97%) SQL Server 2014
Development Applications
1 20 (19.42%) Eclipse
1 20 (19.42%) IntelliJ
1 20 (19.42%) Maven
1 20 (19.42%) NetBeans
General
1 5 (4.85%) Finance
1 5 (4.85%) German Language
2 3 (2.91%) French Language
2 3 (2.91%) Telecoms
3 2 (1.94%) Pharmaceutical
3 2 (1.94%) Spanish Language
4 1 (0.97%) Advertising
4 1 (0.97%) Banking
4 1 (0.97%) Financial Institution
4 1 (0.97%) Japanese Language
4 1 (0.97%) Korean Language
4 1 (0.97%) Mandarin Language
4 1 (0.97%) Manufacturing
4 1 (0.97%) Portuguese Language
Libraries, Frameworks & Software Standards
1 21 (20.39%) Java EE
2 20 (19.42%) Java SE
2 20 (19.42%) JMS
2 20 (19.42%) REST
2 20 (19.42%) SOAP
2 20 (19.42%) Spring
2 20 (19.42%) Web Services
2 20 (19.42%) XML
3 4 (3.88%) CSS
4 2 (1.94%) .NET
4 2 (1.94%) HTML
5 1 (0.97%) Mason
Miscellaneous
1 26 (25.24%) Enterprise Software
2 13 (12.62%) Clustering
3 9 (8.74%) Analytical Skills
4 7 (6.80%) Driving Licence
4 7 (6.80%) Hybrid Cloud
5 5 (4.85%) PKI
6 4 (3.88%) Linux Command Line
7 3 (2.91%) Computer Science
8 2 (1.94%) Data Centre
8 2 (1.94%) Management Information System
8 2 (1.94%) Replication
9 1 (0.97%) Blackberry
9 1 (0.97%) iPhone
9 1 (0.97%) Public Cloud
Operating Systems
1 52 (50.49%) Windows
2 29 (28.16%) Linux
3 26 (25.24%) Windows Server
4 16 (15.53%) Windows Server 2012
5 8 (7.77%) Windows Server 2008
6 7 (6.80%) Windows Server 2003
7 6 (5.83%) Unix
7 6 (5.83%) Windows 10
8 5 (4.85%) AIX
8 5 (4.85%) Android
8 5 (4.85%) HPUX
9 4 (3.88%) Apple iOS
9 4 (3.88%) Mac OS X
9 4 (3.88%) Solaris
9 4 (3.88%) Windows 7
10 2 (1.94%) Red Hat Enterprise Linux
10 2 (1.94%) SUSE
10 2 (1.94%) Windows XP
11 1 (0.97%) Debian
11 1 (0.97%) Ubuntu
Processes & Methodologies
1 20 (19.42%) Open Source
1 20 (19.42%) SOA
2 10 (9.71%) Software Engineering
3 9 (8.74%) Customer Engagement
4 8 (7.77%) Time Management
5 6 (5.83%) Data Management
5 6 (5.83%) Infrastructure Management
6 5 (4.85%) Case Management
6 5 (4.85%) High Availability
6 5 (4.85%) Service Delivery
6 5 (4.85%) Service Delivery Management
6 5 (4.85%) Virtual Environments
7 4 (3.88%) Data Protection
7 4 (3.88%) Data Security
7 4 (3.88%) ITIL
7 4 (3.88%) Mentoring
7 4 (3.88%) Process Improvement
8 3 (2.91%) Network Monitoring
8 3 (2.91%) Presales
9 2 (1.94%) Product Management
Programming Languages
1 29 (28.16%) Java
2 21 (20.39%) SQL
3 3 (2.91%) C#
4 2 (1.94%) C++
4 2 (1.94%) Perl
4 2 (1.94%) PL/SQL
4 2 (1.94%) T-SQL
4 2 (1.94%) VB.NET
5 1 (0.97%) Bash Shell
5 1 (0.97%) C
5 1 (0.97%) PHP
5 1 (0.97%) PowerShell
5 1 (0.97%) Python
Qualifications
1 28 (27.18%) Degree
2 4 (3.88%) MCSE
2 4 (3.88%) Microsoft Certification
3 2 (1.94%) CCNA
3 2 (1.94%) Cisco Certification
3 2 (1.94%) MCP
3 2 (1.94%) MCSA
4 1 (0.97%) Numerate Degree
4 1 (0.97%) PhD
Quality Assurance & Compliance
1 3 (2.91%) ISO/IEC 27001
2 2 (1.94%) SLA
3 1 (0.97%) ISO 22301
3 1 (0.97%) ISO 9001
3 1 (0.97%) PCI DSS
System Software
1 44 (42.72%) Active Directory
2 11 (10.68%) VMware Infrastructure
3 7 (6.80%) Hyper-V
3 7 (6.80%) VMware ESXi
4 4 (3.88%) VMware Workstation
5 2 (1.94%) Virtual Servers
Systems Management
1 14 (13.59%) Backup Exec
2 8 (7.77%) NetBackup
3 7 (6.80%) SCCM
4 6 (5.83%) HP Data Protector
5 2 (1.94%) Cisco CUCM
5 2 (1.94%) EMC NetWorker
5 2 (1.94%) Microsoft Intune
6 1 (0.97%) Microsoft Clustering
6 1 (0.97%) SCOM
6 1 (0.97%) Systems Management Server (SMS)
6 1 (0.97%) Tivoli Storage Manager
Vendors
1 33 (32.04%) Microsoft
2 30 (29.13%) Oracle
3 22 (21.36%) IBM
4 20 (19.42%) BEA
4 20 (19.42%) TIBCO
5 19 (18.45%) VMware
6 18 (17.48%) Veeam
7 10 (9.71%) CommVault
7 10 (9.71%) EMC
8 9 (8.74%) HP
8 9 (8.74%) NetApp
9 8 (7.77%) arcserve
9 8 (7.77%) Veritas
10 7 (6.80%) Cisco
11 5 (4.85%) CheckPoint
11 5 (4.85%) Red Hat
11 5 (4.85%) Sybase
12 4 (3.88%) Dell
13 3 (2.91%) Remedy
13 3 (2.91%) Sun