Customer Service
Worcestershire > Redditch
The table below provides summary statistics and contractor rates for jobs advertised in Redditch requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 4 February 2026, with comparisons to the same periods in the previous two years.
| 6 months to 4 Feb 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | - | 1 | 3 |
| Rank change year-on-year | - | +2 | - |
| Contract jobs citing Customer Service | 0 | 3 | 4 |
| As % of all contract jobs in Redditch | - | 75.00% | 36.36% |
| As % of the Processes & Methodologies category | - | 75.00% | 80.00% |
| Number of daily rates quoted | 0 | 0 | 3 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | - | - |
| Median daily rate (50th Percentile) | - | - | £122 |
| 75th Percentile | - | - | £261 |
| 90th Percentile | - | - | £344 |
| Worcestershire median daily rate | £175 | £145 | £200 |
| % change year-on-year | +20.69% | -27.50% | - |
| Number of hourly rates quoted | 0 | 3 | 1 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | £20.30 | £16.54 |
| Median hourly rate | - | £21.59 | £16.94 |
| Median % change year-on-year | - | +27.49% | - |
| 75th Percentile | - | £23.53 | £17.33 |
| 90th Percentile | - | £23.92 | - |
| Worcestershire median hourly rate | £22.00 | £21.59 | £17.72 |
| % change year-on-year | +1.90% | +21.84% | +10.96% |
All Process & Methodology Skills
Redditch
Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Redditch.
| Contract vacancies with a requirement for process or methodology skills | 0 | 4 | 5 |
| As % of all contract IT jobs advertised in Redditch | - | 100.00% | 45.45% |
| Number of daily rates quoted | 0 | 0 | 4 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | - | £122 |
| Median daily rate (50th Percentile) | - | - | £159 |
| Median % change year-on-year | - | - | -18.72% |
| 75th Percentile | - | - | £252 |
| 90th Percentile | - | - | £341 |
| Worcestershire median daily rate | £575 | £525 | £573 |
| % change year-on-year | +9.52% | -8.30% | +6.51% |
| Number of hourly rates quoted | 0 | 3 | 1 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | £20.30 | £16.54 |
| Median hourly rate | - | £21.59 | £16.94 |
| Median % change year-on-year | - | +27.49% | - |
| 75th Percentile | - | £23.53 | £17.33 |
| 90th Percentile | - | £23.92 | - |
| Worcestershire median hourly rate | £18.23 | £18.13 | £18.50 |
| % change year-on-year | +0.52% | -2.00% | +4.40% |
Customer Service
Job Vacancy Trend in Redditch
Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Redditch.
Customer Service
Daily Rate Trend in Redditch
Contractor daily rate distribution trend for jobs in Redditch citing Customer Service.
Customer Service
Hourly Rate Trend in Redditch
Contractor hourly rate distribution trend for jobs in Redditch citing Customer Service.
