Customer Service
Worcestershire > Redditch
The table below provides summary statistics and salary benchmarking for jobs advertised in Redditch requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 4 February 2026, with comparisons to the same periods in the previous two years.
| 6 months to 4 Feb 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 8 | 7 | 17 |
| Rank change year-on-year | -1 | +10 | - |
| Permanent jobs citing Customer Service | 2 | 1 | 6 |
| As % of all permanent jobs in Redditch | 5.00% | 5.88% | 5.88% |
| As % of the Processes & Methodologies category | 7.41% | 6.25% | 7.79% |
| Number of salaries quoted | 2 | 0 | 5 |
| 10th Percentile | - | - | £24,700 |
| 25th Percentile | - | - | - |
| Median annual salary (50th Percentile) | £28,000 | - | £25,000 |
| 75th Percentile | - | - | £25,500 |
| 90th Percentile | - | - | £36,450 |
| Worcestershire median annual salary | £30,000 | £52,008 | £30,000 |
| % change year-on-year | -42.32% | +73.36% | -22.58% |
All Process & Methodology Skills
Redditch
Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Redditch.
| Permanent vacancies with a requirement for process or methodology skills | 27 | 16 | 77 |
| As % of all permanent jobs advertised in Redditch | 67.50% | 94.12% | 75.49% |
| Number of salaries quoted | 18 | 2 | 74 |
| 10th Percentile | £29,225 | £37,375 | £25,750 |
| 25th Percentile | £30,000 | £39,063 | £32,563 |
| Median annual salary (50th Percentile) | £31,500 | £43,750 | £47,500 |
| Median % change year-on-year | -28.00% | -7.89% | -9.52% |
| 75th Percentile | £43,438 | £49,063 | £59,688 |
| 90th Percentile | £52,500 | £51,125 | £61,250 |
| Worcestershire median annual salary | £42,500 | £57,846 | £42,500 |
| % change year-on-year | -26.53% | +36.11% | -6.23% |
Customer Service
Job Vacancy Trend in Redditch
Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Redditch.
Customer Service
Salary Trend in Redditch
Salary distribution trend for jobs in Redditch citing Customer Service.
