Help Desk Agent
UK > Scotland
As of 20 May 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median Help Desk Agent daily rate in Scotland.
| 6 months to 20 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 115 | - | - |
| Rank change year-on-year | - | - | - |
| Contract jobs requiring a Help Desk Agent | 1 | 0 | 0 |
| As % of all contract jobs advertised in Scotland | 0.061% | - | - |
| As % of the Job Titles category | 0.065% | - | - |
| Number of daily rates quoted | 0 | 0 | 0 |
| Median daily rate (50th Percentile) | - | - | - |
| UK median daily rate | - | - | - |
All Contract IT Job Vacancies
Scotland
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in Scotland with a recognized job title | 1,546 | 2,015 | 2,588 |
| % of contract IT jobs with a recognized job title | 94.73% | 94.29% | 95.39% |
| Number of daily rates quoted | 881 | 1,244 | 1,824 |
| 10th Percentile | £256 | £200 | £230 |
| 25th Percentile | £368 | £356 | £400 |
| Median daily rate (50th Percentile) | £450 | £473 | £475 |
| Median % change year-on-year | -4.76% | -0.53% | +2.70% |
| 75th Percentile | £538 | £575 | £550 |
| 90th Percentile | £600 | £650 | £644 |
| UK median daily rate | £510 | £525 | £543 |
| % change year-on-year | -2.86% | -3.23% | +3.33% |
| Number of hourly rates quoted | 52 | 113 | 45 |
| 10th Percentile | £15.64 | £12.30 | £12.90 |
| 25th Percentile | £16.72 | £16.25 | £14.25 |
| Median hourly rate | £19.05 | £24.29 | £21.67 |
| Median % change year-on-year | -21.57% | +12.09% | -34.33% |
| 75th Percentile | £24.54 | £60.00 | £59.03 |
| 90th Percentile | £41.43 | £66.00 | £68.25 |
| UK median hourly rate | £28.00 | £36.50 | £45.00 |
| % change year-on-year | -23.29% | -18.89% | +87.50% |
Help Desk Agent
Job Vacancy Trend in Scotland
Job postings that featured Help Desk Agent in the job title as a proportion of all IT jobs advertised in Scotland.
Help Desk Agent
Contractor Hourly Rate Trend in Scotland
3-month moving average hourly rates quoted in jobs citing Help Desk Agent in Scotland.
Help Desk Agent
Contract Job Locations in Scotland
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Agent within the Scotland region over the 6 months to 20 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Edinburgh | - | 1 | - | - | |
| Help Desk Agent UK |
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Help Desk Agent Skill Set
Top 7 Co-occurring Skills and Capabilities in Scotland
For the 6 months to 20 May 2025, Help Desk Agent contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region featuring Help Desk Agent in the job title.
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Help Desk Agent Skill Set
Co-occurring Skills and Capabilities in Scotland by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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