The median contractor rate for a Help Desk Support was £112 per day in advertised job vacancies in Scotland during the 3 months to 23 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Help Desk Support
UK / Scotland
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 112 152 128
Rank change year-on-year +40 -24  
Contract jobs requiring a Help Desk Support 4 3 11
As % of all contract IT jobs advertised in Scotland 0.18% 0.10% 0.36%
As % of the Job Titles category 0.19% 0.11% 0.38%
Number of daily rates quoted 2 1 5
Median daily rate £112 £113 £125
Median daily rate % change year-on-year -0.58% -10.00%  
90% offered a daily rate of more than £109 £113 £114
10% offered a daily rate of more than £114 £113 £140
UK excluding London median daily rate £163 £150 £133
% change year-on-year +8.33% +13.20%  
Number of hourly rates quoted 0 0 2
Median hourly rate - - £9.25
UK excluding London median hourly rate £12.50 £12.00 £13.50
% change year-on-year +4.16% -11.11%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in Scotland. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
Scotland
Contract job vacancies with a job title containing a recognized job role 2073 2723 2921
As % of all contract IT job vacancies advertised in Scotland 95.62% 92.71% 95.43%
Number of daily rates quoted 1157 1524 1509
Median daily rate £375 £370 £350
Median daily rate % change year-on-year +1.35% +5.71%  
90% offered a daily rate of more than £225 £230 £250
10% offered a daily rate of more than £500 £500 £475
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 49 60 87
Median hourly rate £25.00 £14.93 £18.75
Median hourly rate % change year-on-year +67.50% -20.40%  
90% offered a hourly rate of more than £13.50 £9.50 £10.00
10% offered a hourly rate of more than £45.00 £42.55 £40.00
UK excluding London median hourly rate £17.50 £17.45 £16.14
% change year-on-year +0.28% +8.11%  

Help Desk Support
Job Vacancy Trend in Scotland

The job posting trend of jobs advertised in Scotland that featured Help Desk Support in the job title.

Job vacancy trend for Help Desk Support in Scotland

Help Desk Support
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Help Desk Support in Scotland.

Contractor daily rate trend for Help Desk Support in Scotland

Help Desk Support
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Help Desk Support in Scotland.

Contractor hourly rate trend for Help Desk Support in Scotland

Help Desk Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the Scotland region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +6 1 - -
Inverclyde - 1 - -
South Ayrshire - 1 £109 -
Edinburgh - 1 £115 -
Help Desk Support
UK

Help Desk Support Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 23 June 2017, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region featuring Help Desk Support in the job title.

1 6 (75.00%) Windows
2 5 (62.50%) Windows 7
3 3 (37.50%) MS Exchange
3 3 (37.50%) Microsoft
3 3 (37.50%) Active Directory
4 2 (25.00%) Exchange Server 2003
4 2 (25.00%) Exchange Server 2007
4 2 (25.00%) SCCM
4 2 (25.00%) Disclosure Scotland
4 2 (25.00%) Blackberry
4 2 (25.00%) NHS
4 2 (25.00%) Microsoft Office
4 2 (25.00%) ITIL
4 2 (25.00%) Smartphone
5 1 (12.50%) Incident Management
5 1 (12.50%) Mitel
5 1 (12.50%) Asset Management
5 1 (12.50%) assyst
5 1 (12.50%) Disaster Recovery
5 1 (12.50%) VLE
5 1 (12.50%) CRM
5 1 (12.50%) SharePoint
5 1 (12.50%) LAN
5 1 (12.50%) WAN
5 1 (12.50%) SLA
5 1 (12.50%) Internet
5 1 (12.50%) HP
5 1 (12.50%) Virtual Servers
5 1 (12.50%) Microsoft Virtual Server
5 1 (12.50%) Office 365

Help Desk Support Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (37.50%) MS Exchange
2 2 (25.00%) Exchange Server 2003
2 2 (25.00%) Exchange Server 2007
3 1 (12.50%) SharePoint
Applications
1 2 (25.00%) Microsoft Office
Business Applications
1 1 (12.50%) assyst
Cloud Services
1 1 (12.50%) Office 365
Communications & Networking
1 1 (12.50%) Internet
1 1 (12.50%) LAN
1 1 (12.50%) WAN
Miscellaneous
1 2 (25.00%) Blackberry
1 2 (25.00%) NHS
1 2 (25.00%) Smartphone
2 1 (12.50%) Analytical Skills
2 1 (12.50%) VLE
Operating Systems
1 6 (75.00%) Windows
2 5 (62.50%) Windows 7
3 1 (12.50%) Windows 10
3 1 (12.50%) Windows 8
Processes & Methodologies
1 2 (25.00%) ITIL
2 1 (12.50%) Asset Management
2 1 (12.50%) CRM
2 1 (12.50%) Disaster Recovery
2 1 (12.50%) Incident Management
2 1 (12.50%) Infrastructure Management
2 1 (12.50%) Mobile Device Management
Quality Assurance & Compliance
1 2 (25.00%) Disclosure Scotland
2 1 (12.50%) SLA
System Software
1 3 (37.50%) Active Directory
2 1 (12.50%) Microsoft Virtual Server
2 1 (12.50%) Virtual Servers
Systems Management
1 2 (25.00%) SCCM
Vendors
1 3 (37.50%) Microsoft
2 1 (12.50%) HP
2 1 (12.50%) Mitel
2 1 (12.50%) ServiceNow