Customer Service Contract Job Trends in Slough

Customer Service
Berkshire > Slough

The table below provides summary statistics and contractor rates for jobs advertised in Slough requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 20 October 2025, with comparisons to the same periods in the previous two years.

6 months to
20 Oct 2025
Same period 2024 Same period 2023
Rank 11 - 17
Rank change year-on-year - - +20
Contract jobs citing Customer Service 4 0 4
As % of all contract jobs in Slough 7.84% - 3.88%
As % of the Processes & Methodologies category 8.89% - 4.44%
Number of daily rates quoted 3 0 1
10th Percentile £439 - -
25th Percentile £442 - -
Median daily rate (50th Percentile) £447 - £175
Median % change year-on-year - - -65.00%
75th Percentile £474 - -
90th Percentile £489 - -
Berkshire median daily rate £331 £470 £210
% change year-on-year -29.52% +123.81% -44.00%
Number of hourly rates quoted 1 0 0
10th Percentile - - -
25th Percentile £16.72 - -
Median hourly rate £17.44 - -
75th Percentile £18.15 - -
90th Percentile - - -
Berkshire median hourly rate £15.50 - £51.06
% change year-on-year - - +325.46%

All Process and Methodology Skills
Slough

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Slough.

Contract vacancies with a requirement for process or methodology skills 45 63 90
As % of all contract IT jobs advertised in Slough 88.24% 84.00% 87.38%
Number of daily rates quoted 29 34 62
10th Percentile £160 £329 £308
25th Percentile £365 £403 £360
Median daily rate (50th Percentile) £450 £475 £425
Median % change year-on-year -5.26% +11.76% -2.86%
75th Percentile £500 £638 £588
90th Percentile £575 £684 £650
Berkshire median daily rate £500 £540 £525
% change year-on-year -7.41% +2.86% +5.00%
Number of hourly rates quoted 7 2 2
10th Percentile £18.01 £18.81 £27.01
25th Percentile - £18.91 £31.02
Median hourly rate £18.87 £19.38 £38.61
Median % change year-on-year -2.61% -49.82% +83.85%
75th Percentile £20.79 £20.16 £46.33
90th Percentile £21.87 £20.44 £50.42
Berkshire median hourly rate £32.31 £58.49 £61.79
% change year-on-year -44.76% -5.34% +22.36%

Customer Service
Job Vacancy Trend in Slough

Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Slough.

Customer Service job vacancy trend in Slough

Customer Service
Daily Rate Trend in Slough

Contractor daily rate distribution trend for jobs in Slough citing Customer Service.

Contractor daily rate distribution trend for jobs in Slough citing Customer Service

Customer Service
Hourly Rate Trend in Slough

Contractor hourly rate distribution trend for jobs in Slough citing Customer Service.

Contractor hourly rate distribution trend for jobs in Slough citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Slough by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (25.00%) Microsoft 365
Communications & Networking
1 2 (50.00%) SAN
General
1 2 (50.00%) Front Office
2 1 (25.00%) Banking
2 1 (25.00%) Local Government
2 1 (25.00%) Social Skills
Job Titles
1 2 (50.00%) Data Centre Technician
1 2 (50.00%) Data Technician
2 1 (25.00%) Analyst
2 1 (25.00%) Automation Analyst
2 1 (25.00%) Business Analyst
2 1 (25.00%) Change Manager
2 1 (25.00%) Data Centre Manager
2 1 (25.00%) Data Manager
2 1 (25.00%) IT Support
2 1 (25.00%) IT Support Technician
2 1 (25.00%) IT Technician
2 1 (25.00%) Process Analyst
2 1 (25.00%) Process Mapping Analyst
2 1 (25.00%) Process Mapping Business Analyst
2 1 (25.00%) Support Technician
Miscellaneous
1 2 (50.00%) Data Centre
1 2 (50.00%) Distributed Systems
2 1 (25.00%) Biopharmaceutical
Operating Systems
1 2 (50.00%) Unix
2 1 (25.00%) Windows
2 1 (25.00%) Windows 10
Processes & Methodologies
1 3 (75.00%) ITIL
1 3 (75.00%) Service Management
2 2 (50.00%) Business Continuity
2 2 (50.00%) Business Continuity Management
2 2 (50.00%) Capacity Management
2 2 (50.00%) Incident Management
2 2 (50.00%) Preventative Maintenance
2 2 (50.00%) Stakeholder Management
3 1 (25.00%) Business Strategy
3 1 (25.00%) Change Management
3 1 (25.00%) Commercialisation
3 1 (25.00%) Immunology
3 1 (25.00%) Strategic Thinking
Qualifications
1 2 (50.00%) Server+ Certification
2 1 (25.00%) BC Cleared
2 1 (25.00%) BPSS Clearance
2 1 (25.00%) Security Cleared
Quality Assurance & Compliance
1 1 (25.00%) SLA
Systems Management
1 1 (25.00%) SCCM
Vendors
1 1 (25.00%) Microsoft