1 to 25 of 30 Customer Service Jobs in Slough

person for setting up live-streams, installing new gaming tech, creating sleek & stylish event recaps and assisting with day-to-day running of the space. You’ll need exceptional customer service skills to provide unforgettable experiences to our clients and guests. You’ll be assisting in setting up all sorts of games across a variety of consoles/… space Assisting with off-site events and other ASG clients when required Managing a team of 40+ staff by conducting staff appraisals, assisting them with gaming/tech/customer service, acknowledging and rewarding great work from your staff Using a highly detailed and organised system to store files, stats, creative resources etc. Delivering exceptional customer service … Top-notch tech skills, able to troubleshoot any new problems across a wide array of tech Genuine passion for games, with knowledge of the gaming industry and trends Exceptional customer service skills, driven to deliver the best experience for our guests Strong leadership and mentoring abilities Excellent communication and organisational skills Creative-minded, able to pull together sleek More ❯

Our client are looking for a motivated Service Desk Manager to lead our Service Desk team and help drive our commitment to excellence even further. The Role: As Service Desk Manager, you’ll lead the delivery of contracted maintenance services, ensuring we meet and exceed client expectations. You’ll manage and develop your team, resolve escalated issues … continuously look for ways to improve our processes, efficiency, and quality of service. You’ll play a key role in strengthening client relationships and identifying opportunities to grow our service offering. What You’ll Do: • Always professional and client-focused . • Ensure all services are delivered to agreed standards, following company processes and meeting all SLAs. • Customer Service Excellence, Ensure the service desk meets customer service expectations. Identify areas for improvement in service delivery and implement procedures to improve efficiency . • Lead and motivate the Service Desk team, fostering open communication and a positive culture. • Take ownership of escalated incidents, ensuring prompt resolution and clear communication. • Monitor and report on departmental KPIs More ❯

Fluent German speaking IT Customer Service Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a German speaking IT Customer Service Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … in a fast-paced, tech-driven environment Bonus if you have: Experience working in relevant industries such as Entertainment, Sports, Media, or Gaming Video Experience working in partner or customer support operations role within a technology company What you’ll be doing: Assist partners and partner managers with troubleshooting, and triage operational requests to the appropriate teams. Build a More ❯

on site) Contract: 13-month fixed term Start Date: October 2025 Salary: Up to £37,000 per annum Are you highly organised, detail-oriented, and passionate about delivering excellent customer service? An exciting opportunity has arisen within the automotive industry for a Helpdesk Operations Coordinator to join the team on a maternity cover contract. This role is key … to ensuring smooth, efficient, and high-quality service performance across helpdesk operations. What you’ll be doing: Managing incoming customer calls and support tickets, ensuring issues are resolved in line with service standards. Developing and maintaining reports and dashboards to track performance metrics. Overseeing telephony systems and call routing to support operational needs. Monitoring performance against SLAs … conducting analysis, and driving improvements. Investigating and documenting root causes of SLA breaches. Scheduling and coordinating resources to meet service delivery requirements. Escalating operational issues when required. Providing administrative support including documentation, system updates, and coordination tasks. What we’re looking for: Proven experience in a helpdesk or customer service environment. Strong knowledge of service management More ❯

Platform and/or D365 solutions based on established patterns and best practices, working with development teams as well as directly with customers Lead technical development teams across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, implementing best practice development standards Liaise directly with customers to gather/… Demonstrated 5+ years project experience developing solutions using D365 CE, Power Apps – both Model Driven and Canvas, Power Automate and Power Pages. Comprehensive understanding of Non-Functional Requirements Excellent customer service and communication skills Experience developing solutions using Dynamics 365 applications (Sales & Customer Service) 5+ years server-side development experience preferably using C#/.Net/… with accessibility in mind Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at More ❯

Embedded Banking, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of ownership, curiosity, the bank strives for excellence in all it does. Description We are seeking an accomplished and visionary Chief Operating Officer (COO) to lead … directly to the CEO and serving as a key member of the Senior Leadership Team , the COO will play a pivotal role in driving operational excellence, delivering outstanding client service, and ensuring robust governance and compliance across domestic and international operations. This is a rare opportunity to define the future of a fast-evolving, growth-focused financial institution— delivering … are fit for the digital age. Key Responsibilities: Strategic Leadership Develop and execute a forward-looking operations strategy aligned with Board-approved business goals and growth ambitions. Champion a customer-centric, digitally enabled operations function that delivers seamless service and drives competitive advantage. Establish scalable frameworks, KPIs, and performance benchmarks to enable sustainable business growth and operational excellence. More ❯

implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. He/she should possess a deep … knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential Functions: Work on multiple projects simultaneously or one … large-scale project . Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: Providing industry specific solutions and best practices knowledge to customers. Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops and deliveries More ❯

About JD.com】 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models … VR/AR, AI chatbots to enhance learning experiences. Platform & Content Manage LMS/LXP platforms e.g., Workday LMS and curate role-specific content e.g., commercial, warehouse ops and customer customer service digital academy content. Design immersive and engaging microlearning modules and simulations tailored to JD’s needs. Collaboration & Adoption Partner with stakeholders, HRBP's and end More ❯

of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customer relationship management (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a … strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and platforms to ensure seamless integration with marketing activities. Monitor … nurture leads. Track performance metrics, analyse results, and optimize future campaigns based on data-driven insights. Loyalty Programs : Plan, implement, and oversee the company’s loyalty programs to increase customer retention and drive repeat business. Monitor and assess the success of loyalty initiatives, making recommendations for improvement. Coordinate with cross-functional teams to ensure loyalty initiatives align with overall More ❯

We are looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore development teams. The focus of this role will be on … You will also contribute to proposal development and provide input in business development while mentor junior and offshore staff. This role is therefore kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm that … coach other team members — Deliver all consultancy according to the KPMG Project Methodology, ensuring that all software applications are implemented successfully according to the project plan. — Meet and exceed customer expectations of business knowledge, skills and behaviour. — Identify business/project risk and mitigate or communicate as necessary. — Ensure progress updates are communicated to relevant parties both formally and More ❯

and Reporting, and Privacy and Consumer Protection. The Compliance Manager – Consumer and Privacy Programmes is a global specialist role, operating and coordinating across multiple jurisdictions and entities to ensure customer- centric and privacy-compliant practices across the business. The Role We are looking for a dedicated and experienced individual to lead EML’s global consumer protection and privacy compliance … regulatory developments across key markets (UK, EU, APAC, and North America). Lead the development of consumer-focused compliance policies, procedures, and controls. Ensure compliance oversight and testing of customer disclosures, product terms, and customer service standards. Support customer complaint handling frameworks, ensuring alignment with regulatory expectations and escalation processes. Partner with Product and Operations teams More ❯

across the UK and North America. Acting as the link between internal teams, customers, and suppliers to ensure smooth integration's, streamlined processes, and continuous improvements in line with service excellence. Salary: £35,000 Location: Colnbrook Hours: Monday - Friday 09:00 - 17:30 Duties: Oversee and support core systems including Carrier Management, Customs Integration, Customer & Carrier Integration's … across regions. Manage and track warehouse automation suppliers, scheduling maintenance, monitoring performance, and ensuring spare parts are ordered in line with operational needs. Provide guidance and training to Operations, Customer Service, Accounting, and Sales on system use and troubleshooting. Support teams on Express & Freight systems, Returns Portals, Payment Solutions, External Carrier Applications, and Duty Calculation tools. Work closely … and communicating outcomes to business owners. Apply Lean Six Sigma methodology to streamline operations, automate manual tasks, and reduce inefficiencies. Carry out quality audits, creating action plans to enhance service and compliance. Directly manage customer relationships, providing integration and solution support. Research new solutions to meet customer requirements and adapt existing setups where needed. Design and deliver More ❯

business, with full ownership of the D2C P&L. This is a pivotal leadership role, driving the entire digital ecosystem for Cowshed, with responsibility for online sales, performance marketing, customer experience, CRM, and digital brand storytelling. You’ll be a strategic thinker with strong commercial instincts, ready to shape and deliver a digital strategy that drives growth and deepens … someone who can flex between big-picture thinking and detail, who knows how to optimise performance, and who cares about both the commercial impact and the quality of the customer experience. We want someone on a C-suite trajectory, with the vision, leadership, and breadth of capability to match - and the practical, operational mindset to back it up. You … ll have strategic and operational control across: Cowshed.com (UK + US), powered by Shopify Plus CRM (Klaviyo; ~200K contacts) Amazon (UK + US stores) trade.cowshed.com, our wholesale self-service platform for independent B2B customers Community/influencer marketing strategy development Future growth via TikTok Shop and new platforms This isn’t a “maintain the machine” job. It’s a More ❯

on our Shopify Plus store, drive growth through experimentation and insight, and help bring the spirit of Savile Row to screens worldwide. From UX to CRO, campaign planning to customer retention, you’ll shape how our customers experience Drake’s in the digital space - with authenticity, delight, and a dash of irreverence. YOUR RESPONSIBILITIES Strategy & Leadership · Define and lead … growth e-commerce platform. · Lead and mentor a talented in-house team, nurturing skills and driving performance. Site Ownership · Take charge of our Shopify Plus storefront: manage merchandising, UX, customer journeys, and CRO. · Work hand-in-hand with our creative, marketing, ops, and retail teams to ensure a joinedup, best-in-class brand experience. · Implement A/B tests … UX improvements, mobile optimisation, and SEO enhancements with a clear focus on performance. Performance & Growth · Partner with digital agencies to drive customer acquisition through paid search, social, and performance marketing. · Turn data into direction: monitor KPIs, site analytics, sales funnels, and user behaviour to continually refine strategy. · Improve key commercial levers: AOV, LTV, conversion rates, and retention. Customer More ❯

and process documentation • Conduct and support review cycles of new and existing documentation • Identify opportunities in processes and recommend improvements Skills: • Verbal and written communication skills, attention to detail, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Knowledge of business and management principles involved in strategic planning. • Previous experience with computer applications More ❯

and process documentation Conduct and support review cycles of new and existing documentation Identify opportunities in processes and recommend improvements Skills: • Verbal and written communication skills, attention to detail, customer service and interpersonal skills. Ability to work independently and manage one’s time. Knowledge of business and management principles involved in strategic planning. Previous experience with computer applications More ❯

not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other More ❯

of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents. A career with us means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn … We are looking for someone with experience managing an end-to-end payroll process for multiple payrolls within a large pan European team. You are dedicated, resourceful, have a customer-service mentality. You demonstrate extraordinary attention to detail and professionalism in all interactions. You possess solid organizational and communication skills and you have proven experience of being able … to obtain monthly updates for payroll in a timely manner Respond in a timely manner to queries from the payroll vendor, HR Services and employees (via the HR Employee Service Centre) Maintain SOX payroll compliance through established internal processes Understand GL reporting as relates to payroll, and secures good working relationships with Finance/GL teams Support Time and More ❯

Service Now Architect (CSM & SOM) – London, UK *** For our international client based in London, RED is currently looking for a ServiceNow Solution Architect to join them. The consultant is expected to start ASAP, for an initial 6 month contract – with the chance of extension. The role is INSIDE IR35 and will be hybrid working, with 2 days per week … Desired skills: 10+ years of experience in implementing or architecting ServiceNow solutions Expert in 3 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales Order Management SOM Telecommunication Network Inventory TNI Strategic Portfolio Management SPM Extensive More ❯

nominations for marketing campaigns and product edits on the LK Bennett and concession websites Working collaboratively with the rest of the e-commerce team including Design, Marketing, Development and Customer Services Review processes and ways of working- always looking for ways to improve these and make them more efficient. WHO YOU ARE Previous digital or trading experience in related More ❯

protocols. Strong troubleshooting skills and ability to learn new technologies quickly. Familiarity with ticketing systems. At least one year of experience operating and maintaining AV equipment. Excellent communication and customer service skills. A proactive, team-oriented mindset and the ability to work under pressure. Note: This role involves physical activity including walking, standing, lifting, and manual handling. Benefits … Competitive salary (reviewed annually) Generous bonus scheme Up to 25 days holiday (rising to 28 with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Flexible benefits tailored to your lifestyle Join a tech-forward, globally recognised law firm in a dynamic role where innovation, collaboration, and cutting-edge communication technology come together to shape the future of More ❯

solid attention to detail. Salary 37-38k. (Training in Software Development, AI technologies, IOT, Contact Centre application, Machine Learning, SaaS, Cloud Applications), and more. Very Much of a Customer facing CX ROLE. Our clients take pride in their core beliefs of teamwork, quality and agility. Time and again, this ethos has been reflected in their high-quality products … University or Commercial or Own Project GIT/GitHub Fact finding Maintaining a commitment to keeping customers informed and build and maintain relationships of trust with customers Providing excellent customer service at all times The Person :Technical Support Engineer/Graduate Software Developer 2:1 Bachelors Degree in Computer Science/STEM/Mathematics/Physics/Chemistry … or knowledge of database query language (i.e. SQL) or a desire to learn Some programming languages would be of advantage or a willingness to learn Good experience in a customer facing role Keen interest in Software Development Applications. More ❯

leading technology partners to deliver innovative and tailored security solutions across London and the surrounding areas. We are currently seeking three experienced Engineers to join the team: Installation Engineer Service and Maintenance Engineer Gates and Barriers Engineer My client is at the forefront of cloud security technology, deploying systems such as Brivo Access, Eagle Eye CCTV, Abloy/Aperio … systems, alongside a diverse array of Access/Door Entry solutions including Brivo, Paxton, BPT, Urmet, and 2N. They are looking for self-reliant engineers capable of: Responding to service calls, performing maintenance, fault finding and excelling in a dynamic environment. And/Or Being responsible for handling all aspects of installation projects, from first fix and second fixing … Carrying out routine maintenance and repair of security items including gates, barriers, bollards etc Servicing mechanical, electrical and electromechanical components Diagnosing and troubleshooting equipment problems that arise Providing excellent customer service Requirements: Experienced and very technically proficient Full driving licence Live in or around Northwest London Available for on-call work at weekends Very reliable and able to More ❯

of working within an automated processing environment (desirable). Minimum 1 years experience in catering (desirable). The ability to work calmly under pressure. Excellent communication, team work and customer service skills. Good literacy skills, verbal written and spoken. Operational awareness, understand of HACCP, COSHH, DDA, Food Hygiene, Health, and Safety and DFT requirements (Role specific). More ❯

experience in consulting or industry with specific relevance to Global Business Services Deep domain expertise in one or more relevant business processes within GBS e.g. Finance, Human Resources, Procurement, Customer Service, IT, Data & Analytics Be an excellent team player with strong interpersonal and communication skills, a growth mindset with drive for impact and an ability to work with More ❯