12 of 12 Customer Service Jobs in Slough

IT Manager – Education-Focused MSP Slough, Berkshire £30,000 – £40,000 per annum An established Managed Service Provider (MSP) with a dedicated focus on the education sector is seeking a motivated and service-oriented IT Manager to take the lead in managing the ICT provision at a school site in Slough. This is a fantastic opportunity for someone … s ICT network and systems Strong working knowledge of: Microsoft 365 Physical & virtual server environments Network infrastructure (switches, backups, security) Experience providing 2nd/3rd line technical support Excellent customer service and communication skills Ability to train and manage ICT support staff Self-motivated, problem-solving mindset with a proactive approach Key Responsibilities include: Managing the school’s … school staff to enhance digital confidence and capability Collaborating with school leadership on long-term IT strategy and project planning Line managing ICT support staff and overseeing quality of service delivery Enforcing IT policies and procedures in line with school safeguarding and security standards This is a full-time position ideal for someone looking to take the next step More ❯

to do it well, with integrity, and with their future in mind. We're looking for an EUC Support Engineer to join our team. As a critical and senior customer-facing member of the Technology Services function in the Shared Services Directorate, you will be responsible for designing, configuring, testing, deploying, and supporting desktop technologies in a distributed, Cloud … First environment. The post holder will lead vulnerability and patch management, build and deploy software packages to workstations, resolve complex IT incidents, fulfill service requests, deliver technical work packages, automate and optimize support practices, and provide exceptional service delivery and user experiences. We require an individual with significant technical experience supporting Microsoft and Cloud technologies within a 2nd … or 3rd line (or 2.5 line) role, in a customer-service focused environment, ideally from a pensions, asset management, or investment background. You should have experience providing technical support for solutions across PPF's IT products and services portfolio. Proficiency in EUC support and maintenance covering Azure, M365, Teams, Endpoint Manager, PowerShell Scripting, PowerAutomate, Power BI, including Vulnerability More ❯

a thrilling career move into Data Centres? Well, hold onto your hats because we have an exciting opportunity for you! We're currently on the lookout for a Support (Service) Engineer to join our vibrant Data Centres Support Division!This is an onsite role you must be located within comfortable travelling distance of Slough/West Drayton/Hayes. … workplace where passion thrives, and every day brings new opportunities for innovation. What You'll Do Undertake preventative maintenance and diagnostics on building control systems in accordance with the service level agreement between ourselves and our customers. Produce concise reports from PPM visits to be submitted promptly in line with KPI's from our customers. Keep various schedules and … date for visibility of both BMSI and our customers. Carry out small repairs & remedial works. Provide routine inspections of BMS equipment to ensure optimal performance and reliability. Respond to customer service calls in the event of a system failure. Document service activities, including maintenance tasks, repairs, and client interactions. The Ideal Candidate The ideal candidate should be More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

a relevant business discipline and/or demonstrable experience in delivery in this area Ability to follow defined processes and procedures in an accurate and consistent manner Proven good customer service and communication skills A good working knowledge and/or understanding of relevant legislation and regulation in IT A good wider understanding of - and interest in - technology More ❯

of working within an automated processing environment (desirable). Minimum 1 years experience in catering (desirable). The ability to work calmly under pressure. Excellent communication, team work and customer service skills. Good literacy skills, verbal written and spoken. Operational awareness, understand of HACCP, COSHH, DDA, Food Hygiene, Health, and Safety and DFT requirements (Role specific). More ❯

their core integration services, they operate a thriving Ecommerce store , which you will be managing as part of this role. The Role They are looking for a proactive and customer-focused Ecommerce Account Manager to manage and grow the online business. You'll handle all inbound communication (chats, calls, emails, quotes) related to the Ecommerce platform and oversee the … entire customer journey - from initial enquiry through to post-sale account management. You'll also be responsible for nurturing customer relationships, identifying further business opportunities, and providing exceptional service to drive customer satisfaction and repeat business. General Responsibilities Respond promptly and professionally to all Ecommerce site enquiries including live chats, emails, phone calls, and quote requests … install opportunities by generating leads for the Senior Business Development Team Build and maintain strong client relationships to encourage repeat and long-term business Seek opportunities to expand product & service offer into client base Manage customer enquiries within agreed SLA's Work collaboratively within team to ensure wider business success, including marketing Weekly 1-2-1 to assess More ❯

within the company. Specifically relating to the delivery of Audio-Visual projects. Key Roles & Responsibilities Responsible for managing key projects with an administrative team to a high standard, excellent customer service, quality on site and protection of margins. As an estimate we have around 35 projects per month with several of these being large 100k plus. The candidate … will have the larger of the projects to manage top to bottom and additionally technically support the project and service coordinators where applicable. Be involved in all handovers with the sales team and initial call set up with the customer, prior to handing it over to the coordination team for installation. Overseeing the admin team on a daily … basis - working on the project delivery and provide support for the service contract coordinator where required. Drawings, elevations, cable schedules, RAMS, project meetings, scheduling. Manage all engineers in house and external and the appropriate insurances, vehicles and PPE when required. Be able to demonstrate an understanding of all company products, services and business processes as well as having a More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

varied environment, attending different locations daily. As a front-facing representative of the business, you will be expected to engage with clients and uphold our clients high standards of customer service. About Us: Our client is a nationally recognised provider of fire safety, security, and electrical services, with a strong presence in the Social Housing sector. Following several recent … contract wins, we are expanding our team and seeking experienced engineers to support installation, testing, inspection, and maintenance work. Our focus is on continuous development, safety, and service excellence. We value attention to detail, clear communication, and a strong sense of pride in your work. Your Responsibilities Will Include: Servicing, fault-finding, installing, and commissioning systems including: Fire Alarms … Automatic Opening Vents (AOVs) CCTV Access Control Warden Call Systems Fire Extinguishers Accurately completing service reports and documentation. Identifying and reporting deficiencies or deviations in installed systems. Maintaining and inspecting emergency lighting systems and related safety equipment. Performing regular vehicle stock checks and liaising with the Engineering Technical Supervisor and Procurement team to ensure stock levels are maintained. Promoting More ❯

scripted instructions Collect user signatures upon completion Organise and store equipment such as keyboards and accessories What We're Looking For A proactive and dependable attitude Good communication and customer service skills Ability to follow straightforward instructions and processes Comfortable working on your feet and handling light equipment Flexibility to work variable shift patterns if required Additional Information More ❯

An exciting role is available within the e-commerce Team! As an E- Commerce Account Executive you will attract, retain and grow a portfolio of fast paced customer accounts, geographical location of customer portfolio to be confirmed/agreed with the successful applicant. Reporting directly to the E-Commerce Manager you will be responsible for winning new business … of accounts. Providing a critical link between customers and our business, you will develop effective partnerships to ensure that relevant information is provided and our customers receive an appropriate service for their business. This role is primarily field based seeing you connect with new and prospective customers daily with some time based at your local office to make those … globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service More ❯