16 of 16 Customer Service Jobs in Slough

and reporting are accurate and timely. Administrative Support: Manage day-to-day administrative tasks related to the contract, including subcontractor coordination, reporting, and documentation. Customer Service: Be the first point of contact for all contract-related financial and administrative issues, providing effective solutions to both internal and external … Qualifications: Proficiency in Microsoft Word, Excel (including formulas and pivot tables), PowerPoint, and Outlook. Previous experience in financial and administrative roles, preferably in a service-oriented environment. Strong organisational skills with the ability to manage competing priorities and deadlines. Clear communication skills, both verbal and written. Strong customer service orientation with a focus on problem-solving and efficient issue resolution. GCSE Maths and English (or equivalent) required; A-levels (or equivalent) are preferred. Key Attributes: Customer Focus: Passionate about delivering excellent service to clients, ensuring their needs are met and exceeded. Attention to Detail More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

The Opportunity This is an excellent opportunity for an experienced Audio Visual Technical Service Engineer to work for a successful and growing integration company. You will be a self-motivated and multi-disciplined Technical Engineer working on customer sites to resolve system breakdowns or maintenance works to the … highest standards in technical, compliance and customer service. Key responsibilities: Attending client sites and resolving issues in a timely and neat manner. Using problem solving skills to find faults and consistently provide high standard solutions. Deliver clear and informative end user training to facilitate the smooth operation of the … high standard. Maintaining standards of technical excellence within the team. Occasional working on construction sites where required to support system commissioning Ongoing technical development Customer Focus: Provide the customer with an excellent customer service whilst representing our client. Accountable for delivering high quality Service fixes More ❯

responsive and effective partner. You will need to deliver following responsibilities: Provide ITMS relationship leadership for designated areas of the university. Ensure excellence in customer service, developing and managing service level agreements (SLAs) for the portfolio of directorate services, reviewing and adapting service levels to meet … stakeholder needs. Build strong customer relationships, contract with customers to ensure needs are understood and deliver against service standards Manage and facilitate formal requirement gathering, strongly aligned to wider University objectives and strategic framework, to ensure directorates delivery meets the needs of University Staff and Students. Undertake assessment … and evaluation of future business requirements, to recommend new or changed items in the service portfolio, and to advise the faculty or directorate of how to achieve the delivery of these requirements Be a credible member of senior leadership teams, supporting the development of strategic and operational plans, contributing More ❯

Customer Success Manager - Slough Great opportunity for someone from a Customer Sucess, Technical Support or Account Management background! This fast growing Saas technology company - In this role, you'll support clients, understand their issues and feeeback, translating it into actionable insights - to ensure they get the most value … from their investment in the company's products, and strengthen relationships. ** This is a non-sales role, but you may have experience in customer service, Sales & Account Management, or client success from a different company.** What they're looking for: ?? Commercial experience in account management, customer success … software industry ?? A background in SaaS or IT is a bonus but not essential This is an exciting opportunity to develop your career in customer success with a growing company, especially as they prepare to launch a new products on their platform and reach a new audience. Interested? Apply More ❯

enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum and … schools ICT network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering the Clients on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between … your school and the client, this will involve staying informed about the services and solutions turn IT on can offer, as well as managing customer accounts. Key Responsibilities include: Managing the school's network infrastructure and ICT based applications Monitoring and maintenance of all key systems including switches, virtual More ❯

in B2B sales, ideally within the industrial distribution market Proven ability to identify and drive sales growth opportunities Strong relationship-building and communication skills Customer-centric mindset with a knack for problem-solving Organised, with the capability to prioritise effectively Business Development Executive Benefits: Competitive salary plus OTE bonus … Company car or car allowance Company mobile phone and laptop Minimum of 23 days holiday plus bank holidays (increasing with length of service) Access to a salary sacrifice cycle scheme Meet the Organisation: Who We Are and What We Do At BPX Group, we have proudly established ourselves as … the leading independent distributor of factory automation products for over 60 years. With a commitment to customer service and a passion for technology, our talented team works diligently across our UK and Ireland branch network. Our strategic partnerships with market-leading brands allow us to offer innovative products More ❯

between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the schools ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with … to identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades to More ❯

offer is up to £45k plus benefits. They will set you up with all you need for a home office. They are a full-service solutions company that offers support, consultancy, project management and training, and who are experts in Sage 200, NetSuite and Sage CRM; the business has … them the support that they need. They are looking for a motivated, hardworking, and organised Support Consultant with Sage 200 support skills. Your communication & customer service skills are first class, and you have worked in first-line support, application support or internal help-desk role, finding solutions for … Sage 200 users or clients. You will look after their Sage 200 customer base and you will have the opportunity to learn about Sage CRM and Net-Suite products. You should be good at getting hands-on with problems, digging deep, and resolving client queries by telephone, email, and More ❯

every day. The purpose of this role is to ensure that the business meet's our clients and customers expectations by driving an excellent customer experience through a team who drive the engagement of self-employed couriers. The role is accountable for the performance of a team covering a … to maintain and further improve both the Company and third-party contractual standards. You will be accountable for: Responsible for regional performance targets and customer satisfaction through the guiding, coaching and managing of a team of Community Delivery Managers. Influencing the build of and responsible for the delivery and … over-rides) by managing cost and ensuring the team understand the financial impact of their decisions ensuring the profitable running of their region. Maximising service coverage of courier deliveries and collections within the region through the successful and timely recruitment of couriers and their engagement, retention and successful change More ❯

of customers through innovative, high-quality solutions and services. We employ intelligent thinkers - people with positive attitudes, who add to the quality of our customer proposition and business. We value individual endeavour and initiative and encourage teamwork and togetherness because collective experience and expertise is VIRTUS' greatest strength. Job … of data centres facilities operations. You will be driving performance improvements, innovation, best practices and championing collaborative efforts across various departments to elevate our service delivery while maintaining alignment with business objectives and delivering on 100% uptime SLAs. This is a key role in the operations leadership team; the … be a role model of the VIRTUS values and Leadership Behaviours. Key Responsibilities: Leadership Excellence: Cultivate a high-performance culture that places emphasis on customer satisfaction, operational excellence, and continuous improvement. You will inspire your team by setting a sterling example, fostering a workspace where innovation thrives, and ensuring More ❯

and general fabric tasks where required. Ensure all work is carried out safely, efficiently, and in accordance with compliance standards. Accurately complete site documentation, service reports, and compliance logs. Communicate effectively with site teams and the helpdesk for efficient workflow and reporting. Maintain high standards of customer service More ❯

Our client is a growing full fibre provider, in this role you will be the first face that the customer will see, you'll be reaching out to the public at a community level, not just selling a product but a service and a solution that will benefit … become experts in their field. Useful backgrounds include Sales Executive, Sales Representative, Account Manager, Sales Consultant, Account Executive, Retail/Utilities Sales or any Customer Sales role. You will enjoy direct selling and finding solutions for customers. You will be astute, confident, professional, polite and happy working individually and … excellent training given). Network, host and contribute to events in your area. Exceed your own sales targets. Build trust and best practices and customer service. Deliver the company's KPIs. Key Requirements 5 days a week Able to work alone and in a team B2C sales experience Field More ❯

offer a complete solution for business connectivity. Workplace Technologies Support Engineer is a highly visible role that requires commitment to providing a high-quality service to meet customer demand. The role is required to deliver IMAC, iMACD, and Breakfix Incident Management Services. The duties range from small alterations … ability. Ability to work under pressure. Thorough knowledge of Asset Management Systems Thorough knowledge of Ticketing Systems Thorough understanding of complex change management and service delivery processes. Ability to mentor and train new starters on all systems, processes and procedures. Ability to approve/sign off training modules. Ability More ❯

and interpret real-time data, forecast the overall end-to-end network, and identify areas at risk to act immediately to prevent or mitigate service erosion. As a Network Planner, you will track and identify ongoing improvement opportunities. You will suggest and build new reports to enhance network planning … in implementing planning requirements; forecast, monitor, and improve the full end-to-end parcel process (Hub to delivery). Produce daily reports on volume, service levels, processes, and resource requirements. Compile and publish weekly/monthly reports on network status and performance for operational cascade from Director level and … considering planning constraints such as Parcel Machine throughputs and performance. Host daily network conference calls with Managers and Senior Managers across Depot, Field, and Customer Services to discuss performance and escalate issues to prevent failures. Skills/Qualifications: Ability to communicate clearly at all levels, building trust and credibility More ❯

journey, providing Zen customers and prospects with a best-in-class experience by adopting leading industry ideas to deliver an innovative, automated, and disruptive customer experience. The goal is to develop our digital self-service capabilities via websites, portals, and mobile apps. This role involves working with various … and architectural principles Knowledge of Docker and Kubernetes About Zen Zen is the UK's largest independently owned, B Corp accredited telecommunications and tech service provider, committed to ethical business and long-term goals. We offer data, voice, hosting, and cloud services, supporting a highly connected world with award … winning customer service. We are proud of our awards, our community and D&I initiatives, and our environmental commitments. We are a certified Great Place to Work and B Corp. Benefits include: Free Zen broadband Your birthday off Salary reviews every 6 months Over 13,000 courses available Discretionary More ❯