1st Line Service Desk Analyst Contract Job Trends in Solihull

First Line Service Desk Analyst
West Midlands > Solihull

The median First Line Service Desk Analyst daily rate in Solihull is £105, according to job vacancies posted in the 6 months leading up to 22 May 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
22 May 2026
Same period 2025 Same period 2024
Rank 29 - -
Rank change year-on-year - - -
Contract jobs requiring a 1st Line Service Desk Analyst 1 0 0
As % of all contract jobs in Solihull 1.06% - -
As % of the Job Titles category 1.06% - -
Number of daily rates quoted 1 0 0
Median daily rate (50th Percentile) £105 - -
West Midlands median daily rate £105 - £150
% change year-on-year - - -24.05%

All Contract IT Job Roles
Solihull

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Solihull. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Solihull with a recognized job title 94 49 120
% of contract IT jobs with a recognized job title 100.00% 98.00% 100.00%
Number of daily rates quoted 48 28 52
10th Percentile £352 £220 £157
25th Percentile £413 £308 £272
Median daily rate (50th Percentile) £492 £423 £375
Median % change year-on-year +16.51% +12.67% -26.47%
75th Percentile £569 £556 £388
90th Percentile £625 £596 £474
West Midlands median daily rate £475 £475 £475
% change year-on-year - - -5.00%
Number of hourly rates quoted 5 0 5
10th Percentile £25.92 - -
25th Percentile £27.30 - £11.25
Median hourly rate £29.50 - £11.50
Median % change year-on-year - - -18.32%
75th Percentile £40.03 - £11.75
90th Percentile - - £14.90
West Midlands median hourly rate £33.99 £18.13 £22.00
% change year-on-year +87.48% -17.59% +10.00%

1st Line Service Desk Analyst
Job Vacancy Trend in Solihull

Historical trend showing the proportion of contract IT job postings featuring '1st Line Service Desk Analyst' in the job title relative to all contract IT jobs advertised in Solihull.

1st Line Service Desk Analyst job vacancy trend in Solihull

1st Line Service Desk Analyst
Hourly Rate Trend in Solihull

Contractor hourly rate distribution trend for 1st Line Service Desk Analyst job vacancies in Solihull.

Contractor hourly rate distribution trend for 1st Line Service Desk Analyst job vacancies in Solihull

1st Line Service Desk Analyst Skill Set
Top 8 Co-Occurring Skills & Capabilities in Solihull

For the 6 months to 22 May 2026, 1st Line Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the Solihull region featuring 1st Line Service Desk Analyst in the job title.

1 1 (100.00%) Customer Service
1 1 (100.00%) JIRA
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Microsoft Office
1 1 (100.00%) ServiceNow
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10

1st Line Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in Solihull by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (100.00%) Microsoft Office
Cloud Services
1 1 (100.00%) Microsoft 365
Development Applications
1 1 (100.00%) JIRA
General
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Processes & Methodologies
1 1 (100.00%) Customer Service
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) ServiceNow