Period
to 19 August 2018

The median contractor rate for a 2nd Line Service Desk Analyst was £185 per day in advertised job vacancies in Somerset during the 6 months to 19 August 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Service Desk Analyst
South West > Somerset
6 months to
19 Aug 2018
Same period 2017 Same period 2016
Rank 46 - 48
Rank change year-on-year - +48 -
Contract jobs requiring a 2nd Line Service Desk Analyst 1 0 2
As % of all contract IT jobs advertised in Somerset 0.22% - 0.42%
As % of the Job Titles category 0.22% - 0.45%
Number of daily rates quoted 1 0 1
Somerset median daily rate £185 - £135
10th Percentile £168 - £130
90th Percentile £203 - £140
South West median daily rate £150 £100 £200
% change year-on-year +50.00% -50.00% +90.48%
Number of hourly rates quoted 0 0 1
Somerset median hourly rate - - £12.00
South West median hourly rate - - £13.25

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Somerset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Somerset
Contract vacancies in Somerset with a recognized job title 449 453 445
% of contract IT jobs with a recognized job title 98.25% 95.57% 93.49%
Number of daily rates quoted 258 291 228
Somerset median daily rate £400 £375 £350
Median daily rate % change year-on-year +6.67% +7.14% -
10th Percentile £213 £163 £190
90th Percentile £530 £525 £491
South West median daily rate £400 £385 £375
% change year-on-year +3.90% +2.67% -
Number of hourly rates quoted 39 30 71
Somerset median hourly rate £40.00 £47.50 £35.00
Median hourly rate % change year-on-year -15.79% +35.71% -5.41%
10th Percentile £16.00 £13.00 £12.00
90th Percentile £43.75 £53.75 £42.45
South West median hourly rate £35.00 £37.50 £32.50
% change year-on-year -6.67% +15.38% +44.44%

2nd Line Service Desk Analyst
Job Vacancy Trend in Somerset

Job postings that featured 2nd Line Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Somerset.

Job vacancy trend for 2nd Line Service Desk Analyst in Somerset

2nd Line Service Desk Analyst
Contractor Daily Rate Trend in Somerset

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Service Desk Analyst in Somerset.

Contractor daily rate trend for 2nd Line Service Desk Analyst in Somerset

2nd Line Service Desk Analyst
Contract Job Locations in Somerset

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Service Desk Analyst within the Somerset region over the 6 months to 19 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath - 1 £185 -
2nd Line Service Desk Analyst
South West

2nd Line Service Desk Analyst Skill Set
Top 16 Co-occurring IT Skills in Somerset

For the 6 months to 19 August 2018, 2nd Line Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Somerset region featuring 2nd Line Service Desk Analyst in the job title.

1 1 (100.00%) Microsoft Office
1 1 (100.00%) Windows
1 1 (100.00%) SharePoint
1 1 (100.00%) VoIP
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Sophos
1 1 (100.00%) Mitel
1 1 (100.00%) Smartphone
1 1 (100.00%) Android
1 1 (100.00%) Windows 7
1 1 (100.00%) Microsoft Azure
1 1 (100.00%) Skype for Business
1 1 (100.00%) Office 365
1 1 (100.00%) Skype
1 1 (100.00%) Windows 10

2nd Line Service Desk Analyst Skill Set
Co-occurring IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) SharePoint
1 1 (100.00%) Skype for Business
Applications
1 1 (100.00%) Microsoft Office
Cloud Services
1 1 (100.00%) Microsoft Azure
1 1 (100.00%) Office 365
Communications & Networking
1 1 (100.00%) Skype
1 1 (100.00%) VoIP
Miscellaneous
1 1 (100.00%) Smartphone
Operating Systems
1 1 (100.00%) Android
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows 7
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) Mitel
1 1 (100.00%) Sophos