Customer Service Contract Job Trends in South Lanarkshire

Customer Service
Scotland > South Lanarkshire

The table below provides summary statistics and contractor rates for jobs advertised in South Lanarkshire requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 3 February 2026, with comparisons to the same periods in the previous two years.

6 months to
3 Feb 2026
Same period 2025 Same period 2024
Rank 9 - 31
Rank change year-on-year - - -20
Contract jobs citing Customer Service 2 0 1
As % of all contract jobs in South Lanarkshire 8.33% - 0.61%
As % of the Processes & Methodologies category 8.70% - 0.71%
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £263 - -
Median daily rate (50th Percentile) £275 - -
75th Percentile £288 - -
90th Percentile - - -
Scotland median daily rate £213 £200 £363
% change year-on-year +6.25% -44.83% +45.00%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £16.71
Scotland median hourly rate £19.23 £22.44 £17.11
% change year-on-year -14.30% +31.18% +14.03%

All Process & Methodology Skills
South Lanarkshire

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in South Lanarkshire.

Contract vacancies with a requirement for process or methodology skills 23 4 141
As % of all contract IT jobs advertised in South Lanarkshire 95.83% 80.00% 85.45%
Number of daily rates quoted 9 1 84
10th Percentile £473 - £260
25th Percentile £550 - £393
Median daily rate (50th Percentile) £610 £500 £583
Median % change year-on-year +22.00% -14.16% +34.68%
75th Percentile £653 - £678
90th Percentile £828 - £700
Scotland median daily rate £455 £450 £488
% change year-on-year +1.11% -7.69% +2.63%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £16.71
Scotland median hourly rate £20.00 £23.59 £19.50
% change year-on-year -15.22% +20.97% +10.05%

Customer Service
Job Vacancy Trend in South Lanarkshire

Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in South Lanarkshire.

Customer Service job vacancy trend in South Lanarkshire

Customer Service
Daily Rate Trend in South Lanarkshire

Contractor daily rate distribution trend for jobs in South Lanarkshire citing Customer Service.

Contractor daily rate distribution trend for jobs in South Lanarkshire citing Customer Service

Customer Service
Hourly Rate Trend in South Lanarkshire

Contractor hourly rate distribution trend for jobs in South Lanarkshire citing Customer Service.

Contractor hourly rate distribution trend for jobs in South Lanarkshire citing Customer Service

Customer Service
Contract Job Locations in South Lanarkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Service within the South Lanarkshire region over the 6 months to 3 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East Kilbride - 2 £275 - 1
Customer Service
Scotland

Customer Service
Co-Occurring Skills & Capabilities in South Lanarkshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 2 (100.00%) Social Skills
2 1 (50.00%) Public Sector
Job Titles
1 1 (50.00%) Analyst
1 1 (50.00%) IT Engineer
1 1 (50.00%) IT Support
1 1 (50.00%) IT Support Engineer
1 1 (50.00%) Service Analyst
1 1 (50.00%) Service Desk Analyst
1 1 (50.00%) Support Engineer
Processes & Methodologies
1 2 (100.00%) Agile
1 2 (100.00%) DevOps
1 2 (100.00%) ITIL
1 2 (100.00%) Problem-Solving
Qualifications
1 1 (50.00%) SC Cleared
1 1 (50.00%) Security Cleared