Customer Service Contracts in East Kilbride

Customer Service
South Lanarkshire > East Kilbride

The table below provides summary statistics for contract job vacancies advertised in East Kilbride requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 14 May 2025, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 5 25 19
Rank change year-on-year +20 -6 -14
Contract jobs citing Customer Service 1 1 9
As % of all contract jobs advertised in East Kilbride 20.00% 0.89% 9.78%
As % of the Processes & Methodologies category 25.00% 1.00% 10.34%
Number of daily rates quoted 0 0 8
10th Percentile - - £317
25th Percentile - - £396
Median daily rate (50th Percentile) - - £438
Median % change year-on-year - - +191.67%
75th Percentile - - £450
90th Percentile - - -
South Lanarkshire median daily rate - - £438
% change year-on-year - - +191.67%
Number of hourly rates quoted 0 1 0
Median hourly rate - £16.71 -
South Lanarkshire median hourly rate - £16.71 -

All Process and Methodology Skills
East Kilbride

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in East Kilbride.

Contract vacancies with a requirement for process or methodology skills 4 100 87
As % of all contract IT jobs advertised in East Kilbride 80.00% 89.29% 94.57%
Number of daily rates quoted 1 50 58
10th Percentile - £359 £400
25th Percentile £435 £450 £409
Median daily rate (50th Percentile) £470 £575 £450
Median % change year-on-year -18.26% +27.78% -4.26%
75th Percentile £505 £600 £460
90th Percentile - £750 £543
South Lanarkshire median daily rate £470 £575 £450
% change year-on-year -18.26% +27.78% -4.76%
Number of hourly rates quoted 0 1 0
Median hourly rate - £16.71 -
South Lanarkshire median hourly rate - £16.71 -

Customer Service
Job Vacancy Trend in East Kilbride

Job postings citing Customer Service as a proportion of all IT jobs advertised in East Kilbride.

Job vacancy trend for Customer Service in East Kilbride

Customer Service
Contractor Daily Rate Trend in East Kilbride

3-month moving average daily rate quoted in jobs citing Customer Service in East Kilbride.

Daily rate trend for Customer Service in East Kilbride

Customer Service
Contractor Hourly Rate Trend in East Kilbride

3-month moving average hourly rates quoted in jobs citing Customer Service in East Kilbride.

Hourly rate trend for Customer Service in East Kilbride

Customer Service
Co-occurring Skills and Capabilities in East Kilbride by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Military
1 1 (100.00%) Public Sector
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) Analyst
1 1 (100.00%) Service Analyst
1 1 (100.00%) Service Desk Analyst
Processes & Methodologies
1 1 (100.00%) Agile
1 1 (100.00%) DevOps
1 1 (100.00%) ITIL
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Service Management
Qualifications
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared