Customer Insight Contract Job Trends in South Wales

Customer Insight
Wales > South Wales

The table below provides summary statistics and contractor rates for jobs advertised in South Wales requiring Customer Insight skills. It covers contract job vacancies from the 6 months leading up to 27 March 2026, with comparisons to the same periods in the previous two years.

6 months to
27 Mar 2026
Same period 2025 Same period 2024
Rank 41 - -
Rank change year-on-year - - -
Contract jobs citing Customer Insight 5 0 0
As % of all contract jobs in South Wales 1.22% - -
As % of the Processes & Methodologies category 1.60% - -
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £525 - -
Median daily rate (50th Percentile) £550 - -
75th Percentile £575 - -
90th Percentile - - -
Wales median daily rate £550 - -

All Process & Methodology Skills
South Wales

Customer Insight falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in South Wales.

Contract vacancies with a requirement for process or methodology skills 312 227 289
As % of all contract IT jobs advertised in South Wales 76.10% 89.02% 80.50%
Number of daily rates quoted 196 161 215
10th Percentile £250 £185 £143
25th Percentile £305 £263 £260
Median daily rate (50th Percentile) £425 £425 £450
Median % change year-on-year - -5.56% -5.26%
75th Percentile £513 £540 £588
90th Percentile £650 £625 £660
Wales median daily rate £425 £425 £450
% change year-on-year - -5.56% -5.26%
Number of hourly rates quoted 46 25 23
10th Percentile £12.21 £16.00 £11.27
25th Percentile £15.48 £20.12 £13.85
Median hourly rate £21.25 £22.50 £22.50
Median % change year-on-year -5.56% - +24.04%
75th Percentile £42.63 £41.25 £50.88
90th Percentile £66.25 £45.00 £87.44
Wales median hourly rate £21.00 £22.25 £19.00
% change year-on-year -5.62% +17.11% +4.74%

Customer Insight
Job Vacancy Trend in South Wales

Historical trend showing the proportion of contract IT job postings citing Customer Insight relative to all contract IT jobs advertised in South Wales.

Customer Insight job vacancy trend in South Wales

Customer Insight
Daily Rate Trend in South Wales

Contractor daily rate distribution trend for jobs in South Wales citing Customer Insight.

Contractor daily rate distribution trend for jobs in South Wales citing Customer Insight

Customer Insight
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the South Wales region over the 6 months to 27 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cardiff - 4 - - 1
Newport - 1 £550 - 1
Customer Insight
Wales

Customer Insight
Co-Occurring Skills & Capabilities in South Wales by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (20.00%) Banking
1 1 (20.00%) Finance
1 1 (20.00%) Influencing Skills
Processes & Methodologies
1 4 (80.00%) Customer Retention
1 4 (80.00%) Performance Monitoring
2 1 (20.00%) Actionable Insight
2 1 (20.00%) AI
2 1 (20.00%) Analytics
2 1 (20.00%) Customer Experience
2 1 (20.00%) Digital Banking
2 1 (20.00%) Generative AI
2 1 (20.00%) Qualitative Research
2 1 (20.00%) User Research