The table below provides summary statistics and contractor rates for jobs advertised in Southampton requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 19 October 2025, with comparisons to the same periods in the previous two years.
Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Southampton.
Contract vacancies with a requirement for process or methodology skills
120
103
168
As % of all contract IT jobs advertised in Southampton
84.51%
68.21%
86.60%
Number of daily rates quoted
75
71
126
10th Percentile
£170
£200
£263
25th Percentile
£342
£350
£428
Median daily rate (50th Percentile)
£500
£450
£525
Median % change year-on-year
+11.11%
-14.29%
+4.48%
75th Percentile
£550
£588
£614
90th Percentile
£665
£650
£650
Hampshire median daily rate
£525
£570
£535
% change year-on-year
-7.89%
+6.54%
+1.90%
Number of hourly rates quoted
7
1
7
10th Percentile
£22.50
-
£19.25
25th Percentile
£39.63
-
£24.13
Median hourly rate
£71.00
£80.00
£27.00
Median % change year-on-year
-11.25%
+196.30%
+69.70%
75th Percentile
£74.00
-
£34.13
90th Percentile
£90.40
-
£36.20
Hampshire median hourly rate
£20.71
£70.00
£52.50
% change year-on-year
-70.41%
+33.33%
+16.67%
Customer Service Job Vacancy Trend in Southampton
Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Southampton.
Customer Service Daily Rate Trend in Southampton
Contractor daily rate distribution trend for jobs in Southampton citing Customer Service.
Customer Service Hourly Rate Trend in Southampton
Contractor hourly rate distribution trend for jobs in Southampton citing Customer Service.
Customer Service Top 4 Co-Occurring Skills & Capabilities in Southampton
For the 6 months to 19 October 2025, contractor job vacancies citing Customer Service also mentioned the following skills and capabilities in order of popularity.
The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the Southampton region with a requirement for Customer Service.
Customer Service Co-Occurring Skills & Capabilities in Southampton by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
