19 of 19 Customer Service Jobs in Southampton

Facilities/Customer Service Officer needed in Southampton starting asap. This role pays £13 per hour. This role is temp to maternity contract. The hours are Mon-Fri 08:30- 17:00. WHAT WILL YOU BE DOING? Open/Close the building and maintain security levels (building sweeps … high standard of health and safety by undertaking regular building checks and resolving or reporting any issues that arise Maintain a high standard of service to the building users by proactively identifying areas requiring maintenance Provide an excellent level of customer service at all times, including handling … Management of personal emergency evacuation procedures (PEEP) Provide a first-line response to classroom IT queries and troubleshooting issues and log issues with IT service desk Manage and invigilate on-site Computer based assessments (CBA); schedule and facilitate Be flexible and willing to work out of normal hours to More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

events at our venue. Responsibilities: Directing vehicles to designated parking areas Assisting guests with parking instructions Maintaining traffic flow to prevent congestion Providing excellent customer service to event attendees Coordinating with security and event staff Qualifications: Strong communication skills Ability to work well in a team Good problem … solving abilities Previous experience in customer service or event support is a plus Multi-lingual capabilities are advantageous Benefits: Competitive hourly rate Opportunity to work at exciting events Gain experience in the sports and leisure industry Potential for future opportunities within the organization If you are a customer More ❯

the business, escalating when appropriate to management and/or R&D. Take into account technical and commercial relationships with end users, partners and service providers. Deploy and provision systems to enable replication of customer issues to diagnose and repair without jeopardising customer data or operations. Participate … is a rapid learner, self-motivated and a good communicator and problem solver. A high quality of work is also particularly important. Relevant technical customer support experience preferred, particularly within a Public Safety environment. Understanding what represents good 'customer service' and how to deliver it is essential. … Including: Excellent written and spoken English. Good listener, able to identify and validate assumptions. Able to use effective questioning to confirm understanding of a customer problem and then provide help to solve it. Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Customer Engineer - Southampton Posting Date: 28 Apr 2025 Unit: Business Location: Bishops Waltham, Southampton, United Kingdom If you're a natural people-person - someone who enjoys solving problems and learning new … skills - this customer-facing role will fit perfectly around your life. We have 2 positions available: Customer Engineer and Specialist Engineer . As our Customer Engineer and Specialist Engineer, you'll partner with a Technical Delivery Advisor from our Manchester Mobile Centre, working in the field and … network issues, swap faulty equipment, run cabling, perform health checks, interrogate alarms, and activate sites, working with our Manchester Mobile Centre team. HM Prison Service : repair phones in prisons, working in pairs with security clearance (minimum 5 years UK residency). Conduct simple Wi-Fi and mobile signal surveys More ❯

responsive and effective partner. You will need to deliver following responsibilities: Provide ITMS relationship leadership for designated areas of the university. Ensure excellence in customer service, developing and managing service level agreements (SLAs) for the portfolio of directorate services, reviewing and adapting service levels to meet … stakeholder needs. Build strong customer relationships, contract with customers to ensure needs are understood and deliver against service standards Manage and facilitate formal requirement gathering, strongly aligned to wider University objectives and strategic framework, to ensure directorates delivery meets the needs of University Staff and Students. Undertake assessment … and evaluation of future business requirements, to recommend new or changed items in the service portfolio, and to advise the faculty or directorate of how to achieve the delivery of these requirements Be a credible member of senior leadership teams, supporting the development of strategic and operational plans, contributing More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key More ❯

Brands at 52 franchises. Based in the south and south-west of England, the business differentiates itself from its customers by delivering outstanding customer service for its customers and manufacturer partners. We are on the lookout for a Bodyshop Administrator to join our successful and busy Snows Accident … based in Southampton . Your day As the Bodyshop Administrator, you will ensure that all the correct information passes between the workshop and the customer, always delivering excellent customer service. Your responsibilities will include: Contact Management: Answering inbound telephone calls and transferring the inbound calls to the relevant … person in dealership for action. Taking bodyshop bookings where necessary. Responding to email enquiries referencing body repair bookings. Making outbound telephone calls as required. Service Admin: Processing all the invoicing for the accident repair centre. Managing Audatex Resends ensuring the relevant information is inputted. Booking all the vehicles in More ❯

will light a fire within you. So, what's the role all about? Any issue with our software that impairs the operation of a customer's contact centre has significant financial ramifications for them. Our ability to restore service, improve their understanding, and resolve chronic issues will greatly … our efficiency and effectiveness. Ensure that each case that you own is progressing according to the response and resolution targets as specified in our Service Level Agreements (SLA). Assist colleagues in accelerating their cases toward timely resolution. Provide root cause correction, not just symptom relief. Ensure that all … providers. Work with other internal stakeholders to improve our interactions and success in handling these incidents. Obtain and maintain certification as a Knowledge-Centered Service (KCS) Publisher, create useful knowledge content, and update existing knowledgebase articles using KCS methodology. Provide coaching to others on KCS best practices. Identify, document More ❯

Provide regular updates to the IT Manager on system status and projects. Follow ITIL-based processes for incident management, problem management, change management, and service level management. Contribute to the development and improvement of IT policies, procedures, and standards. Keep up to date with new and emerging technologies and … technical and non-technical stakeholders. Strong problem-solving skills and attention to detail. Experience with ITIL-based incident management, problem management, change management, and service level management - certification desirable. Excellent customer service and communication skills, both written and verbal. Ability to work under pressure, multitask, and prioritise … workloads. Willingness to travel internationally to service our global offices. IT Systems Administrator, the benefits A collaborative culture of continuous learning to aid progression. 25 days of annual leave plus bank holidays. Pension Scheme. Wellness days. Birthday off after one year length of service. Creative spacious offices with breakout More ❯

to give our clients, and our colleagues the best possible experience of Aztec's client servicing applications suite, and to strive to deliver a service offering that differentiates us from our competitors. The role involves a range of tasks from providing general user support, creating requirement documents alongside members … documents, as well as keeping teams appraised of progress on individual tasks. Provide second level support raised via the support desk (Ivanti) as either Service Requests and Incidents, as well as enhancements raised through other means, including projects, ensuring client facing teams (and project managers where applicable) are regularly … deadlines across numerous clients, workstreams and projects. Skills, knowledge and expertise: Creative mindset, general problem solving, and strong analytical skills are essential. Experienced in customer service/support desk. Must have a genuine interest in technology, systems and data. Advanced PC skills notably MS Office suite (MS Word More ❯

have experience with driving forward multiple concurrent projects relating to Commercial Operations, Sales Organizations (e.g. SalesForce.com, Business Processes, Pricing, Programs that provide value add customer experience), Commercial Data and Business Intelligence. If you have experience in any of these areas, we would love to hear from you. Job Summary … collaboration across teams to ensure alignment and buy-in for projects and process improvement initiatives. Collaborate with cross-functional teams, including Sales, Marketing and Customer Service, to understand improvement opportunities and drive project success. Benefit Management & Performance Monitoring: Facilitate creation of high quality business cases, recognizing quantitative and More ❯

and China. Key Responsibilities: Your duties and responsibilities in this role will consist of: Providing 1st line technical support, answering support queries via phone, service desk, and in person. Supporting users remotely. Maintaining a high degree of customer service for all support. Taking ownership of user problems More ❯

VoIP/hosted phone systems, WiFi access points, CCTV, and managed network switches Technical Problem Solving - Diagnosing and resolving faults across all our solutions Customer Service - Ensuring all installations work perfectly and that our clients are delighted with the results Remote Support - Assisting customers over the phone when … ve installed VoIP or hosted/cloud-based phone systems Strong IT & troubleshooting skills - confident diagnosing and fixing issues Excellent communication - clear, professional, and customer-focused Highly organised & self-motivated - able to work independently or as part of a team Full UK driving licence - must be 21+ for insurance More ❯

comfortable with building business to business relationships and selling services. The ideal candidate will ideally have some sales experience and a sense of strong customer service. We offer an excellent commission scheme ensuring that you get rewarded for the new business you generate. You will work alongside and learn More ❯

Our client is a growing full fibre provider, in this role you will be the first face that the customer will see, you'll be reaching out to the public at a community level, not just selling a product but a service and a solution that will benefit … become experts in their field. Useful backgrounds include Sales Executive, Sales Representative, Account Manager, Sales Consultant, Account Executive, Retail/Utilities Sales or any Customer Sales role. You will enjoy direct selling and finding solutions for customers. You will be astute, confident, professional, polite and happy working individually and … excellent training given). Network, host and contribute to events in your area. Exceed your own sales targets. Build trust and best practices and customer service. Deliver the company's KPIs. Key Requirements 5 days a week Able to work alone and in a team B2C sales experience Field More ❯

South-West of England, Snows Motor Group isan AM Top 50 automotive retailer covering 20brands across54franchises. Wedifferentiate ourselvesfrom ourcompetitorsby delivering an exceptional level of service toboth ourcustomers and manufacturingpartners. We are currently on the lookout for a highly personable and dynamic individual with first class customer handling and … needs should be qualified in order that they can be introduced to the correct member of staff as quickly as possible. Assisting within the service department by taking payments from customers, arranging paperwork and filing. Offering refreshments where appropriate. Regularly updating Customer records onto the ADP system. Ensuring … that every Customer is entered on to the Showroom Log in order to comply with our CRM objectives. Carrying out administrative duties as required. Assisting with answering incoming calls and connecting them to the direct department, individual. Have you got what it takes? PC, Microsoft, and web literate. Able More ❯

and who wants to be rewarded for their hard work. The ideal candidate will ideally have some sales experience and a sense of strong customer service. If you don't have any sales experience, do still apply if you can show a strong background in customer service. This More ❯

and who wants to be rewarded for their hard work. The ideal candidate will ideally have some sales experience and a sense of strong customer service. If you don't have any sales experience, do still apply if you can show a strong background in customer service. This More ❯