13 of 13 Customer Service Jobs in Southampton

Customer Service Advisor - Full Time - Salary £24,242 to £26,416 (dependant on experience) Hybrid working Join us and you'll have an opportunity to make an impact and be part of an organisation committed to driving sustainable outcomes. At OS, we use location data and intelligence … foster healthier, happier spaces that people want to live in, and support the delivery of improved public services and critical infrastructure.?? Join our dynamic Customer Service Team Our Customer Service Team bridges the gap between technical expertise and customer satisfaction. This role involves providing timely ...

primary functions is to help customers solve IT incidents remotely. You will need to have the ability to show empathy whilst reassuring the customer the problem will be solved within the agree contractual SLAs Commissioning of IT and associated equipment - you will be involved in the installation … from time to time and may require you to travel to customer sites This will give variety to your role, and the opportunity to work in a face-to-face customer situation You will need excellent customer service abilities and have excellent spoken communication skills Training ...

case you are asked to ever cover this due to being short staffed. Key Duties: Support point for information and communication between organisation and customer Receive Service Centre requests (telephone calls, emails and reception) from all service areas of the hospital Enter details of calls into data … base and following up details of action and outcome Using specific software and databases Candidate Requirements: Computer literate including Microsoft Office Excellent customer service at all times Working as part of a busy team and also unsupervised Please note you will need a BASIC DBS check for this ...

Field Service Technician | Field-based role covering the South Coast, ideally suited to candidates based in or around Southampton | Full Time | £26,000 – £30,000 pa Established for over 20 years, our client provides end-to-end store systems support for retailers with multiple sites throughout … beyond. The position will be field-based and will involve some weekend work in order to meet customer demands. Hours of work 75 hours per fortnight, Monday to Saturday week one and Tuesday to Friday week two. Alternate Sundays on-call on a paid overtime basis. The exact working ...

looking to add a talented IT Support engineer to their existing team of 8 people. As an IT Support engineer you will face be customer facing dealing with both ongoing support and project work for their customers. They are a full-service consultancy so offer a broad range …/or AWS Experience in network support and deployment (Routing, switching, VPNs, firewalls) Windows server system administration Experience setting up desktop infrastructure Excellent customer service and communication skills Full UK Driving license Beneficial skills: Experience in an MSP environment VM-Ware and Hyper-V administration & troubleshooting Software/ ...

working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing As a Service Advantage Technician you will be providing customers with a professional and efficient installation, maintenance, and repair services on an increasingly broad range of equipment … devices that Ricoh support including audio-visual, network devices, servers, routers, smart lockers. Key Accountabilities To provide a technical service to customers, including installation, maintenance, and repair of a wide range of Service Advantage products. To embrace the core Ricoh value of Customer Centricity in ensuring customers ...

communication, safety, and security solutions is seeking an Account Manager to support and grow key client relationships across the Southampton area. Serving a diverse customer base across public sector, commercial environments, and large-scale venues, the business designs, installs, and supports integrated systems that improve safety, connectivity, and operational … performance.You will join a collaborative and forward-thinking team that takes pride in delivering high standards of customer service - from solution design and technical support through to ongoing account development. This is an excellent opportunity for a commercially minded Account Manager to build long-term partnerships, identify growth ...

client is a well-established organisation providing essential transport services within the UK, connecting communities and supporting local economies. With a commitment to reliability, customer service, and sustainability, the business is investing in modern technology and infrastructure to enhance its operations. The company plays a key role … growth. Your new role As Head of IT, you will lead the organisation's technology and digital strategy, ensuring that IT operations deliver exceptional service and operational excellence. This is a hands-on leadership role, combining technical expertise with a strong focus on people development, collaboration, and innovation. ...

Engineer – M365 Southampton About the Company A respected high quality warm cultured managed service provider with offices across the South of England. They deliver cloud infrastructure, IT consultancy, and technical support to a wide range of businesses. The team prides itself on a collaborative culture, open communication … implement Microsoft 365 solutions Provide occasional desktop and server support (Windows 10/11, Server 2016+) Work collaboratively across internal teams to ensure service quality Essential Skills & Experience Hands-on experience with Microsoft 365 supporting or deploying (licensing, security, Teams Phone, SharePoint, Intune) Experience supporting Windows servers and desktops ...

role for individuals who are detail focused, technically competent, and comfortable working in a secure, shift based environment. Key Responsibilities Handle incoming technical incidents, service requests and change activities Manage personal call queue and close tickets within agreed SLAs Provide clear updates and maintain ongoing customer communication Resolve … Perform software builds and rebuilds on PCs and laptops Diagnose and resolve hardware faults and carry out hardware upgrades Deliver consistently high levels of customer service in a secure environment Essential Requirements Minimum 5 years unbroken UK residency Must already hold SC clearance and be eligible for NPPV3 ...

Amazon, Walmart, Instacart & Target The Role Lead on relationships with Enterprise brands Drive revenue from new business wins Deliver exceptional levels of sales and customer service to large, strategic clients and prospects Remote - must be UK based Desired Skills & Experience Strong preference for selling retail media ...

client is a well-established organisation providing essential transport services within the UK, connecting communities and supporting local economies. With a commitment to reliability, customer service, and sustainability, the business is investing in modern technology and infrastructure to enhance its operations click apply for full job details ...

build solid career in Tech Sales! Full training provided! What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in DACH region … main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Negotiate and close deals of up to EUR 5,000 and ensure warm handover of qualified opportunities for bigger deal value ...