22 Customer Service Jobs in Southampton

Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers. … In this role you will be working within a contact center environment responding to all types of B2B customer led correspondence so an ability to converse professionally both via verbal and written means is a must! Duties will include… Taking calls & answering emails from our Trade, Retail, Contracting and … provide a resolution or escalating to the appropriate team 1st responder for technical queries, via email and telephone calls Resolving any query that the customer may have where it be a service request, part & product availability, or safety information, applying technical and logical problem-solving skills to reduce more »

administrative support to the manager. The main purpose of the role us to plan and organise engineer jobs in line with internal and external customer needs in line with Service Excellence and agreed Service Level Agreements, support the CSC Management Team with pro-active approach to increase … utilisation within your designated areas. What youll need: Strong administration skills gained within a customer service environment Experience of working in a fast paced administrative/customer service role Excellent organisational skills Ability to support your business unit/team to deliver our ESG Strategy Decade more »

offering the chance for a candidate to take part in a Network Engineer Apprenticeship. The successful candidate will be solving IT issues and providing customer service, assisting senior technicians with challenging tasks. Role Work on infrastructure projects. Collaborate with other IT technicians. Participate in project works related to … Closing Date Monday, 27th May 2024 Start Date Monday, 3rd June 2024 Desired Skills Experience in helpdesk support Microsoft Server Microsoft 365 Azure Strong customer service skills Ability to troubleshoot Self motivated Keen desire to learn Proactive attitude Excellent communication skills Team player Adaptable and flexible Commitment Qualifications more »

Service Manager - Eastleigh - Monday to Friday - 08:00-17:00 - 42 hours per week Flexible hours available this includes job shares/amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy! Speedy are the UKs leading hire provider with the … widest range of tools, specialist hire equipment, plant and support services everything for every job! A fabulous opportunity has arisen for a Service Manager to manage all aspects of the service department in a proactive and effective manner. Your key responsibilities will include ensuring excellent operational and customer service standards at all times, health and safety compliance and overall management of the workshop team. What youll need: Proven experience of managing a workshop team, ideally within the hire industry or similar Strong engineering background ideally with experience of working on generators or compressors Good level of more »

Field Service Engineer required for a market leader in healthcare simulation training and therapy products, programmes and digital solutions. The area covered will be south west, south central and south Wales region. The ideal candidate will have experience in troubleshooting, repairing, and maintaining products as well as familiarity with … medical device regulations and compliance standards. Field Service Engineer- Medical Position Overview Responsible for the planned preventative and predictive maintenance, installation, service and repair on a range of technologically innovative healthcare simulation and therapy products Ensuring that the highest levels of customer service are maintained at … all times the role requires response to customer and internal enquiries, providing technical support Troubleshooting and diagnosing issues with equipment that includes hardware, software, AV and networking components and performing repairs and solutions Collaborating internally to support technical capability and training non-technical staff in basic troubleshooting. Field Service more »

Sterling Personnel is currently recruiting for a Network Service Co-ordinator on behalf of our client based in Southampton . Summary of Position : Due to continued growth and expansion, we are looking for a Network Service Co-ordinator to join our client's successful team. With offices in … Updating customers with fault progress and timescales regularly Ensure all internal systems are updated with the provision changes Competencies Required : Time Management Skills Excellent customer service skills Be able to work within a team as well as on own initiative Be able to adapt to change Excellent telephone … An understanding of PBX/Hosted telephone systems (Cloud) Experience using WLR ordering portal Benefits: Competitive salary 23 days holiday (moving to 26 with service) Pension Death In Service Insurance Health Insurance Employee Assistance Programme Free treats and refreshments Modern Offices Free Parking Fun Team Events Perkbox Development more »

new challenge? Do have an excellent eye for detail and a passion for supporting our clinical team to provide an excellent, responsive and compassionate service people with a learning disability?If this is you, then read on as we might just have the job for you. Main duties of … communication and people management skills as this role entails communicating with a range of internal and external professionals and organisations, whilst always providing excellent customer service for all service users, their carers and other people involved in their lives. If you are conscientious, kind, have a flexible … offer working from home for this position. Person Specification Qualifications Essential ECDL or equivalent Minimum 2 years experience in office management Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

Role: Site Services Manager Location: Southampton ABOUT THE ROLE - Directly lead, manage and drive forward the technical service offering of the Southampton/South Coast Engineering team as the primary point of contact with clients, understanding their requirements, aims, schedules and processes to ensure full- and on-time delivery … of services and contractual obligations while maintaining best working practices. Customer and site work focused. A member of the Southampton/South Coast Management team accountable for customer communication, monitoring and understanding customer service levels and contractual responsibilities, such as TCO, RCA, specific reporting and quoting … water industry is strongly desired Working Hours: Mon - Fri: 8.30am - 5.30pm Weekly hours: 40 Breaks: 1 hour ABOUT YOU Leadership, communication, organisation, negotiation, managing customer expectations. The role offers the opportunity to lead, inspire and deliver a positive and winning culture through a coaching style. Strong team player with more »

are hiring acontact centre Real Time Analyst for a high growth, award winning organisation expanding theirWFM/Resource Planning team for their rapidly growing customer operations function located in Hampshire. The Real Time team are tasked with ensuring the appropriately skilled resource is available to meet the forecasted customer … Real Time Planning Analyst include. The Real Time Planner will be focused on ensuring effective utilisation of Advisor resource to provide best in class customer service in the most efficient manner . Youll manage and protect Service Level targets by providing first class intraday management and analysis … of customer contact behaviour, forecast variances and manage on the day and short-term schedule changes and shift slides. What Have You Done Before? What Do You Need to Demonstrate? Interested applicants will have experience of contact centre real time & intraday performance management, good working knowledge of a WFM more »

solutions in Hampshire and beyond, they pride themselves on providing top-notch services to their clients. Role and Responsibilities: Solve IT issues and provide customer service. Assist senior technicians with challenging tasks. Work on infrastructure projects. Collaborate with other IT technicians. Participate in project works related to network engineering. … maintenance tasks, such as updates and patches. Skills: Experience in helpdesk-level support. Knowledge of Microsoft Server, 365, and Azure. Passion for IT. Strong customer service skills. Ability to diagnose, troubleshoot, gather information, and provide solutions for a diverse range of technical problems. Self-motivated with a keen … Working week: Monday - Friday (37.5 hours per week). Benefits: Generous holiday allowance (28 days, including bank holidays with additional days for years of service). Clear progression pathways. Comprehensive training in Level 4 Network Engineering. Work social events. Pension scheme. Prospects: Joining our client's team as an more »

technical expertise from within the HV power, utilities and/or critical national electrical infrastructure sectors. Our client is aims to be the leading customer service focused provider of specialist utility and infrastructure solutions, operating on both public and private networks and create a market leading, service … and estimates for multiple contracts, frameworks or singular projects, ensuring maximum opportunity and minimum risk, and that clients and partners receive a high-quality service on time and to challenging budget requirements. The successful candidate will also contribute to all major HV preconstruction activities, ensuring successful project acquisition and more »

join a thriving product development company as a Technical Support Engineer. You will be responsible for providing second-line support to external distributors and customer service engineers for cutting-edge control systems. This Technical Support Engineer role will involve supporting engineers in the field via phone and email more »

Experience, Experience in Microsoft office (Excel, Word, Outlook) Education and Experience Educated to GCSE/A Level Standard Experience in Data entry Experience in Customer Service Experience in communicating via Telephone/Email/Teams. more »

we liaise with the local councils and the client to ensure the works are delivered in a safe and timely manner. Avonline Networks deliver service excellence on a nationwide basis. From the national fibre networks which millions of homes and businesses rely upon every day, to the infrastructure that … collaboration Using our Works Management System (Salesforce) to generating reports daily on existing works and manage the reports with our field teams. Provide excellent customer service to internal and external customers both verbally and in writing Managing task completion dates to meet SLAs and KPIs by seeking resolution … or internal workforce. What we need from you. Excellent administrative skills and computer literate Uses own initiative to proactively resolve issues Client and internal customer focused Self-motivated and takes ownership Good interpersonal skills Administration Experience (Essential) Salesforce Experience (Desirable more »

with exposure to delivering within Defence or National Security. operating within a technical IT environment that covers Networks, Software and Infrastructure. to operate with customer service at the forefront of delivery to build relationships, manage expectations and negotiate with business partners. of developing business cases and schedules to more »

receive practical experience gaining in depth knowledge in each area. There will be a strong focus on customs processes. Ocean operational movements both import Customer service, communication via emails, phones and teams with customers, airlines, agents and suppliers Customs clearance- understanding customs control and procedures Arrange collection and more »

F-gas regulation. A possible full-time career within the automotive industry with many opportunities to progress to positions of responsibility including a Service Manager, Master Technician and Dealership Principles. By having a highly regarded set of skills, apprentices can go on to develop their career within the specific … interests they may have, progressing through their dealership and be an asset to Ford Motor Group. Apprenticeship Standard Motor vehicle service and maintenance technician - light vehicle (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Saturday 8.30am - 5.30pm. If Saturday is worked, you will get a day off during … deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart more »

Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new more »

with a rare balance of professional/corporate standards combined with being privately owned/down to earth. The company have lots of long service, and try hard to make it a great working environment. The Role - Transport Planner Reporting to the Operations Manager. Utilising the transport management software … The planning tends to be detailed and interesting, this is not just moving boxes, it tends to be bespoke loads. Plan to ensure that customer service criteria requirements are met at all times. Liaise closely with the Warehouse and Cargo team to achieve the most effective plan. Ideal more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

Regional Service Engineer This is an excellent opportunity for a Service Engineer to join the team at Nationwide Platforms in a Regional role. As a Regional Service Engineer, you will provide engineering cover, ensuring that the fleet within the region is maintained, repaired and serviced to a … high standard that is expected by the customer. In this role as a Regional Service Engineer you will need to be flexible to travel between depots and prepared for nights away on occasions. Responsibilities include: - Be required to support the engineering depots within the region. Repair machines at depot … the appearance of the fleet to corporate standards. Accurately complete all relevant paperwork including engineer's report, off hire/pre-delivery inspection and service sheets. About you: - Relevant engineering experience within the powered access industry. Experience in plant, diesel engineering, auto electrics, hydraulics, diagnostics fault finding. Have the more »