Customer Service Contract Job Trends in Sunderland

Customer Service
Tyne and Wear > Sunderland

The table below provides summary statistics and contractor rates for jobs advertised in Sunderland requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 19 December 2025, with comparisons to the same periods in the previous two years.

6 months to
19 Dec 2025
Same period 2024 Same period 2023
Rank 3 - -
Rank change year-on-year - - -
Contract jobs citing Customer Service 3 0 0
As % of all contract jobs in Sunderland 27.27% - -
As % of the Processes & Methodologies category 30.00% - -
Number of daily rates quoted 0 0 0
Median daily rate (50th Percentile) - - -
Tyne and Wear median daily rate £163 £241 £225
% change year-on-year -32.37% +7.22% +104.55%

All Process and Methodology Skills
Sunderland

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Sunderland.

Contract vacancies with a requirement for process or methodology skills 10 14 10
As % of all contract IT jobs advertised in Sunderland 90.91% 82.35% 100.00%
Number of daily rates quoted 5 8 7
10th Percentile £203 £334 £171
25th Percentile £225 £347 £186
Median daily rate (50th Percentile) £450 £475 £415
Median % change year-on-year -5.26% +14.46% +32.80%
75th Percentile £500 £525 £453
90th Percentile £553 £608 £480
Tyne and Wear median daily rate £448 £454 £475
% change year-on-year -1.43% -4.42% -13.64%

Customer Service
Job Vacancy Trend in Sunderland

Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Sunderland.

Customer Service job vacancy trend in Sunderland

Customer Service
Daily Rate Trend in Sunderland

Contractor daily rate distribution trend for jobs in Sunderland citing Customer Service.

Contractor daily rate distribution trend for jobs in Sunderland citing Customer Service

Customer Service
Hourly Rate Trend in Sunderland

Contractor hourly rate distribution trend for jobs in Sunderland citing Customer Service.

Contractor hourly rate distribution trend for jobs in Sunderland citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Sunderland by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 3 (100.00%) Oracle EBS
General
1 3 (100.00%) Finance
1 3 (100.00%) Social Skills
Job Titles
1 3 (100.00%) Application Support Team Leader
1 3 (100.00%) Applications Support
1 3 (100.00%) Lead
1 3 (100.00%) Oracle Team Leader
1 3 (100.00%) Support Team Leader
1 3 (100.00%) Team Leader
Processes & Methodologies
1 3 (100.00%) Application Security
1 3 (100.00%) Continuous Improvement
1 3 (100.00%) Disaster Recovery
1 3 (100.00%) ITIL
Quality Assurance & Compliance
1 3 (100.00%) SLA
Vendors
1 3 (100.00%) Oracle