Customer-Centricity Contracts in Surrey

Customer-Centric
South East > Surrey

The table below provides summary statistics for contract job vacancies advertised in Surrey requiring Customer-Centricity skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer-Centricity over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 37 - 66
Rank change year-on-year - - +15
Contract jobs citing Customer-Centricity 2 0 3
As % of all contract jobs advertised in Surrey 0.67% - 0.44%
As % of the Processes & Methodologies category 0.75% - 0.52%
Number of daily rates quoted 1 0 3
10th Percentile - - £390
25th Percentile - - £506
Median daily rate (50th Percentile) £450 - £700
Median % change year-on-year - - +27.27%
75th Percentile - - £725
90th Percentile - - £740
South East median daily rate £500 £475 £350
% change year-on-year +5.26% +35.71% -31.54%

All Process and Methodology Skills
Surrey

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Surrey.

Contract vacancies with a requirement for process or methodology skills 267 484 581
As % of all contract IT jobs advertised in Surrey 89.60% 82.45% 85.69%
Number of daily rates quoted 184 352 436
10th Percentile £188 £213 £198
25th Percentile £280 £363 £350
Median daily rate (50th Percentile) £470 £500 £514
Median % change year-on-year -6.00% -2.68% +2.75%
75th Percentile £544 £619 £625
90th Percentile £659 £700 £725
South East median daily rate £500 £500 £508
% change year-on-year - -1.53% +1.55%
Number of hourly rates quoted 26 55 33
10th Percentile £20.63 £11.71 £32.10
25th Percentile £24.18 £13.25 £42.50
Median hourly rate £26.33 £20.50 £45.00
Median % change year-on-year +28.41% -54.44% +87.50%
75th Percentile £40.98 £53.75 £60.00
90th Percentile £62.50 £76.86 £63.51
South East median hourly rate £28.00 £47.50 £50.00
% change year-on-year -41.05% -5.00% +122.22%

Customer-Centricity
Job Vacancy Trend in Surrey

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Surrey.

Job vacancy trend for Customer-Centricity in Surrey

Customer-Centricity
Contractor Daily Rate Trend in Surrey

3-month moving average daily rate quoted in jobs citing Customer-Centricity in Surrey.

Daily rate trend for Customer-Centricity in Surrey

Customer-Centricity
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the Surrey region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Guildford - 1 £450 - 15
Reigate - 1 - - 1
Customer-Centricity
South East

Customer-Centricity
Co-occurring Skills and Capabilities in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (100.00%) Azure
2 1 (50.00%) AWS
2 1 (50.00%) Azure DevOps
2 1 (50.00%) Datadog
2 1 (50.00%) Pulumi
2 1 (50.00%) SaaS
Communications & Networking
1 1 (50.00%) Firewall
General
1 2 (100.00%) Social Skills
Job Titles
1 1 (50.00%) IT Security Specialist
1 1 (50.00%) Security Specialist
1 1 (50.00%) SIEM Specialist
1 1 (50.00%) Site Engineer
1 1 (50.00%) Site Reliability Engineer
Libraries, Frameworks & Software Standards
1 1 (50.00%) ARM Templates
Miscellaneous
1 1 (50.00%) Cyber Threat
1 1 (50.00%) Public Cloud
Processes & Methodologies
1 2 (100.00%) Incident Response
1 2 (100.00%) Problem-Solving
2 1 (50.00%) Compliance Management
2 1 (50.00%) Containerisation
2 1 (50.00%) Continuous Improvement
2 1 (50.00%) Customer-Centric Approach
2 1 (50.00%) Cyber Threat Intelligence
2 1 (50.00%) Cybersecurity
2 1 (50.00%) DevOps
2 1 (50.00%) Infrastructure as Code
2 1 (50.00%) Knowledge Transfer
2 1 (50.00%) Mentoring
2 1 (50.00%) Observability
2 1 (50.00%) Proactive Monitoring
2 1 (50.00%) Risk and Compliance Management
2 1 (50.00%) Root Cause Analysis
2 1 (50.00%) Security Operations
2 1 (50.00%) SIEM
2 1 (50.00%) Site Reliability Engineering
2 1 (50.00%) Threat Intelligence
Programming Languages
1 1 (50.00%) C#
1 1 (50.00%) PowerShell
1 1 (50.00%) Python
Qualifications
1 1 (50.00%) Azure Certification
1 1 (50.00%) CCNA
1 1 (50.00%) Cisco Certification
1 1 (50.00%) Computer Science Degree
1 1 (50.00%) Degree
1 1 (50.00%) MCSE
1 1 (50.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (50.00%) ISO/IEC 27001
System Software
1 1 (50.00%) Docker
Systems Management
1 1 (50.00%) Ansible
1 1 (50.00%) CSIRT
1 1 (50.00%) Kubernetes
1 1 (50.00%) Puppet
1 1 (50.00%) Terraform
Vendors
1 1 (50.00%) Microsoft
1 1 (50.00%) PagerDuty
1 1 (50.00%) Splunk