Contact Management Contracts in the UK excluding London

Contact Management
UK > UK excluding London

The following table provides summary statistics for contract job vacancies advertised in the UK excluding London with a requirement for Contact Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Contact Management over the 6 months to 12 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
12 May 2024
Same period 2023 Same period 2022
Rank 382 452 504
Rank change year-on-year +70 +52 -85
Contract jobs citing Contact Management 6 1 3
As % of all contract jobs advertised in the UK excluding London 0.029% 0.004% 0.010%
As % of the Processes & Methodologies category 0.035% 0.005% 0.011%
Number of daily rates quoted 3 0 2
10th Percentile £282 - -
25th Percentile £308 - -
Median daily rate (50th Percentile) £350 - £550
Median % change year-on-year - - +82.42%
75th Percentile £463 - -
90th Percentile £530 - -
UK median daily rate £675 - £550
% change year-on-year - - +37.50%
Number of hourly rates quoted 0 1 0
Median hourly rate - £50.00 -
UK median hourly rate £16.86 £50.00 -
% change year-on-year -66.28% - -

All Process and Methodology Skills
UK excluding London

Contact Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 17,300 21,032 27,102
As % of all contract IT jobs advertised in the UK excluding London 84.45% 89.50% 89.03%
Number of daily rates quoted 10,314 14,532 18,929
10th Percentile £250 £256 £235
25th Percentile £380 £400 £388
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +8.57%
75th Percentile £600 £600 £575
90th Percentile £688 £688 £653
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +8.48%
Number of hourly rates quoted 2,056 1,281 1,348
10th Percentile £12.32 £11.00 £12.25
25th Percentile £15.25 £15.44 £14.25
Median hourly rate £38.06 £35.00 £20.00
Median % change year-on-year +8.74% +75.00% -6.98%
75th Percentile £61.26 £65.00 £47.05
90th Percentile £72.90 £73.75 £60.92
UK median hourly rate £36.50 £36.00 £25.68
% change year-on-year +1.39% +40.19% +4.82%

Contact Management
Job Vacancy Trend in the UK excluding London

Job postings citing Contact Management as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Contact Management in the UK excluding London

Contact Management
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Contact Management in the UK excluding London.

Daily rate trend for Contact Management in the UK excluding London

Contact Management
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Contact Management in the UK excluding London over the 6 months to 12 May 2024.

Daily rate histogram for Contact Management in the UK excluding London

Contact Management
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Contact Management in the UK excluding London.

Hourly rate trend for Contact Management in the UK excluding London

Contact Management
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Contact Management within the UK excluding London region over the 6 months to 12 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South West - 3 - -
East of England - 2 £450 -
North of England - 1 £265 - 1
Yorkshire - 1 £265 -
Contact Management
UK

Contact Management
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 3 (50.00%) Dynamics CRM
Cloud Services
1 3 (50.00%) Power Platform
Database & Business Intelligence
1 3 (50.00%) Power BI
General
1 3 (50.00%) Social Skills
2 2 (33.33%) Local Government
3 1 (16.67%) Legal
3 1 (16.67%) Telecoms
Job Titles
1 3 (50.00%) Developer
1 3 (50.00%) Microsoft Developer
2 2 (33.33%) Analyst
2 2 (33.33%) Business Analyst
3 1 (16.67%) Automation Analyst
3 1 (16.67%) CRM Analyst
3 1 (16.67%) CRM Business Analyst
3 1 (16.67%) HR Advisor
3 1 (16.67%) Senior
3 1 (16.67%) Senior Analyst
3 1 (16.67%) Senior Business Analyst
3 1 (16.67%) Voice Analyst
Miscellaneous
1 1 (16.67%) Self-Motivation
Processes & Methodologies
1 5 (83.33%) CRM
2 4 (66.67%) Process Improvement
3 3 (50.00%) Analytics
3 3 (50.00%) Business Analytics
3 3 (50.00%) Business Intelligence
3 3 (50.00%) Dashboard Development
3 3 (50.00%) Data Management
3 3 (50.00%) Problem-Solving
4 2 (33.33%) Business Analysis
4 2 (33.33%) Business Case
4 2 (33.33%) Kalman Filter
4 2 (33.33%) Knowledge Transfer
4 2 (33.33%) Stakeholder Management
5 1 (16.67%) Agile
5 1 (16.67%) Customer Service
5 1 (16.67%) Data Collection
5 1 (16.67%) Data Protection
5 1 (16.67%) Due Diligence
5 1 (16.67%) Validation
Qualifications
1 2 (33.33%) Degree
Quality Assurance & Compliance
1 1 (16.67%) Transfer of Undertakings (Protection of Employment)
Vendors
1 4 (66.67%) Microsoft
2 1 (16.67%) Workday