Customer Service Advisor Contracts in the UK excluding London

Customer Service Adviser
UK > UK excluding London

As of 20 June 2024, there is not enough information available from job vacancies posted within the last 6 months to determine the median Customer Service Adviser daily rate in the UK excluding London.

6 months to
20 Jun 2024
Same period 2023 Same period 2022
Rank 397 427 497
Rank change year-on-year +30 +70 -52
Contract jobs requiring a Customer Service Advisor 4 3 7
As % of all contract jobs advertised in the UK excluding London 0.019% 0.013% 0.023%
As % of the Job Titles category 0.020% 0.014% 0.024%
Number of daily rates quoted 0 1 1
10th Percentile - - -
25th Percentile - - £91
Median daily rate (50th Percentile) - £200 £92
Median % change year-on-year - +117.39% -
75th Percentile - - £94
90th Percentile - - -
UK median daily rate - £200 £92
% change year-on-year - +117.39% -
Number of hourly rates quoted 1 2 1
10th Percentile - £14.47 -
25th Percentile - £14.65 £10.50
Median hourly rate £12.87 £15.18 £11.00
Median % change year-on-year -15.22% +38.00% +15.79%
75th Percentile - £15.97 £11.50
90th Percentile - £16.29 -
UK median hourly rate £12.87 £15.18 £11.00
% change year-on-year -15.22% +38.00% +17.90%

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 19,709 21,379 29,050
% of contract IT jobs with a recognized job title 92.42% 94.21% 95.59%
Number of daily rates quoted 11,751 14,853 20,421
10th Percentile £213 £225 £208
25th Percentile £363 £388 £375
Median daily rate (50th Percentile) £488 £500 £475
Median % change year-on-year -2.50% +5.26% +8.57%
75th Percentile £593 £600 £575
90th Percentile £680 £688 £656
UK median daily rate £525 £538 £525
% change year-on-year -2.42% +2.48% +6.06%
Number of hourly rates quoted 2,515 1,090 1,383
10th Percentile £12.63 £13.41 £12.50
25th Percentile £15.92 £18.08 £15.00
Median hourly rate £40.00 £42.08 £20.00
Median % change year-on-year -4.94% +110.39% +7.82%
75th Percentile £62.83 £65.00 £47.25
90th Percentile £74.00 £75.68 £62.45
UK median hourly rate £37.50 £45.00 £25.00
% change year-on-year -16.67% +80.00% +16.28%

Customer Service Advisor
Job Vacancy Trend in the UK excluding London

Job postings that featured Customer Service Advisor in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Customer Service Advisor in the UK excluding London

Customer Service Advisor
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Customer Service Advisor in the UK excluding London.

Daily rate trend for Customer Service Advisor in the UK excluding London

Customer Service Advisor
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Customer Service Advisor in the UK excluding London.

Hourly rate trend for Customer Service Advisor in the UK excluding London

Customer Service Advisor
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Service Advisor within the UK excluding London region over the 6 months to 20 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
North West - 3 - - 3
North of England - 3 - - 8
East of England - 1 - - 6
Customer Service Advisor
UK

Customer Service Advisor Skill Set
Top 10 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 20 June 2024, Customer Service Advisor contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Customer Service Advisor in the job title.

1 4 (100.00%) Social Skills
1 4 (100.00%) Customer Service
2 3 (75.00%) Microsoft Excel
2 3 (75.00%) SLA
2 3 (75.00%) Microsoft
2 3 (75.00%) Time Management
2 3 (75.00%) ServiceNow
3 1 (25.00%) Task-Oriented
3 1 (25.00%) Organisational Skills
3 1 (25.00%) Data Entry

Customer Service Advisor Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (75.00%) Microsoft Excel
General
1 4 (100.00%) Social Skills
2 1 (25.00%) Organisational Skills
Processes & Methodologies
1 4 (100.00%) Customer Service
2 3 (75.00%) Time Management
3 1 (25.00%) Data Entry
3 1 (25.00%) Task-Oriented
Quality Assurance & Compliance
1 3 (75.00%) SLA
Vendors
1 3 (75.00%) Microsoft
1 3 (75.00%) ServiceNow