Customer Support Representative Contracts in the UK excluding London

Customer Support Representative
UK > UK excluding London

The median Customer Support Representative daily rate in the UK excluding London is £133, according to job vacancies posted in the 6 months leading up to 11 July 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 Jul 2025
Same period 2024 Same period 2023
Rank 361 - -
Rank change year-on-year - - -
Contract jobs requiring a Customer Support Representative 2 0 0
As % of all contract jobs advertised in the UK excluding London 0.014% - -
As % of the Job Titles category 0.015% - -
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £131 - -
Median daily rate (50th Percentile) £133 - -
75th Percentile £134 - -
90th Percentile - - -
UK median daily rate £133 - -
Number of hourly rates quoted 1 0 0
10th Percentile - - -
25th Percentile £27.25 - -
Median hourly rate £27.50 - -
75th Percentile £27.75 - -
90th Percentile - - -
UK median hourly rate £27.50 - -

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 13,460 19,244 22,152
% of contract IT jobs with a recognized job title 90.95% 92.32% 94.74%
Number of daily rates quoted 8,321 11,599 15,224
10th Percentile £219 £213 £231
25th Percentile £363 £373 £400
Median daily rate (50th Percentile) £475 £494 £500
Median % change year-on-year -3.85% -1.20% +3.09%
75th Percentile £575 £596 £600
90th Percentile £650 £675 £688
UK median daily rate £500 £525 £538
% change year-on-year -4.76% -2.33% +0.94%
Number of hourly rates quoted 1,107 2,346 1,184
10th Percentile £13.50 £12.80 £13.57
25th Percentile £16.84 £16.25 £17.72
Median hourly rate £25.15 £40.00 £39.58
Median % change year-on-year -37.13% +1.07% +94.00%
75th Percentile £57.50 £63.75 £65.00
90th Percentile £75.00 £74.44 £75.67
UK median hourly rate £26.50 £39.53 £43.00
% change year-on-year -32.95% -8.08% +68.63%

Customer Support Representative
Job Vacancy Trend in the UK excluding London

Job postings that featured Customer Support Representative in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Customer Support Representative in the UK excluding London

Customer Support Representative
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Customer Support Representative in the UK excluding London.

Daily rate trend for Customer Support Representative in the UK excluding London

Customer Support Representative
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Customer Support Representative in the UK excluding London.

Hourly rate trend for Customer Support Representative in the UK excluding London

Customer Support Representative
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Support Representative within the UK excluding London region over the 6 months to 11 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East - 2 £133 - 2
Customer Support Representative
UK

Customer Support Representative Skill Set
Top 8 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 11 July 2025, Customer Support Representative contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Customer Support Representative in the job title.

1 2 (100.00%) SAP
1 2 (100.00%) CRM
1 2 (100.00%) ERP
1 2 (100.00%) Salesforce
1 2 (100.00%) SaaS
1 2 (100.00%) Social Skills
2 1 (50.00%) Documentation Skills
2 1 (50.00%) Time Management

Customer Support Representative Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (100.00%) SaaS
General
1 2 (100.00%) Social Skills
2 1 (50.00%) Documentation Skills
Processes & Methodologies
1 2 (100.00%) CRM
1 2 (100.00%) ERP
2 1 (50.00%) Time Management
Vendors
1 2 (100.00%) Salesforce
1 2 (100.00%) SAP