1st/2nd Line Help Desk Support
UK
As of 15 December 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median 1st/2nd Line Help Desk Support daily rate in the UK.
| 6 months to 15 Dec 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | - | - | 604 |
| Rank change year-on-year | - | - | +202 |
| Contract jobs requiring a 1st/2nd Line Help Desk Support | 0 | 0 | 7 |
| As % of all contract jobs in the UK | - | - | 0.016% |
| As % of the Job Titles category | - | - | 0.017% |
| Number of daily rates quoted | 0 | 0 | 3 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | - | £140 |
| Median daily rate (50th Percentile) | - | - | £150 |
| Median % change year-on-year | - | - | -20.00% |
| 75th Percentile | - | - | £168 |
| 90th Percentile | - | - | £172 |
| UK excluding London median daily rate | - | - | £150 |
| % change year-on-year | - | - | -20.00% |
All Contract IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 33,152 | 31,803 | 41,481 |
| % of contract IT jobs with a recognized job title | 90.96% | 92.76% | 93.43% |
| Number of daily rates quoted | 20,996 | 19,553 | 27,898 |
| 10th Percentile | £290 | £300 | £290 |
| 25th Percentile | £404 | £410 | £413 |
| Median daily rate (50th Percentile) | £500 | £525 | £525 |
| Median % change year-on-year | -4.76% | - | -4.55% |
| 75th Percentile | £619 | £638 | £644 |
| 90th Percentile | £724 | £738 | £740 |
| UK excluding London median daily rate | £475 | £490 | £500 |
| % change year-on-year | -3.06% | -2.00% | - |
| Number of hourly rates quoted | 1,961 | 1,029 | 1,466 |
| 10th Percentile | £14.25 | £15.49 | £15.16 |
| 25th Percentile | £17.98 | £21.05 | £19.14 |
| Median hourly rate | £25.25 | £34.00 | £44.75 |
| Median % change year-on-year | -25.74% | -24.02% | +46.72% |
| 75th Percentile | £57.50 | £63.00 | £65.00 |
| 90th Percentile | £71.50 | £72.90 | £77.50 |
| UK excluding London median hourly rate | £25.15 | £32.50 | £45.00 |
| % change year-on-year | -22.62% | -27.78% | +80.00% |
1st/2nd Line Help Desk Support
Job Vacancy Trend
Historical trend showing the proportion of contract IT job postings featuring '1st/2nd Line Help Desk Support' in the job title relative to all contract IT jobs advertised.
1st/2nd Line Help Desk Support
Daily Rate Trend
Contractor daily rate distribution trend for 1st/2nd Line Help Desk Support job vacancies in the UK.
1st/2nd Line Help Desk Support
Hourly Rate Trend
Contractor hourly rate distribution trend for 1st/2nd Line Help Desk Support job vacancies in the UK.
