The median annual salary for a 3rd Line Support Technician was £30,000 in advertised job vacancies during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Technician
UK
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 842 930 946
Rank change year-on-year +88 +16  
Permanent jobs requiring a 3rd Line Support Technician 10 20 23
As % of all permanent IT jobs advertised in the UK 0.012% 0.019% 0.021%
As % of the Job Titles category 0.012% 0.020% 0.022%
Number of salaries quoted 9 17 20
Median salary £30,000 £29,000 £28,500
Median salary % change year-on-year +3.44% +1.75%  
90% offered a salary of more than £29,000 £27,500 £26,000
10% offered a salary of more than £51,500 £52,000 £37,500
UK excluding London median salary £30,750 £29,000 £27,500
% change year-on-year +6.03% +5.45%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 82331 100795 104032
As % of all permanent IT job vacancies advertised in the UK 96.29% 96.38% 96.64%
Number of salaries quoted 68376 84445 84981
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

3rd Line Support Technician
Job Vacancy Trend

The job posting trend of jobs advertised that featured 3rd Line Support Technician in the job title.

Job vacancy trend for 3rd Line Support Technician in the UK

3rd Line Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Technician.

Salary trend for 3rd Line Support Technician in the UK

3rd Line Support Technician
Salary Histogram

The salary distribution of IT jobs citing 3rd Line Support Technician over the 3 months to 30 March 2017.

Salary histogram for 3rd Line Support Technician in the UK

3rd Line Support Technician
Top 10 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Technician within the UK over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +65 9 £30,750 +6.03% 1
London +66 3 £29,000 -
Yorkshire +30 3 £30,000 +9.09% 1
Doncaster - 3 £30,000 - 1
South Yorkshire - 3 £30,000 - 1
East of England +35 2 £50,000 +78.57%
City of London - 2 £29,000 -
Hertfordshire - 2 £50,000 -
North West - 1 - -
Manchester - 1 - -

3rd Line Support Technician Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 30 March 2017, 3rd Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 3rd Line Support Technician in the job title.

1 30 (83.33%) Windows
2 23 (63.89%) VMware
3 20 (55.56%) Cisco
4 19 (52.78%) Active Directory
4 19 (52.78%) Microsoft Certification
4 19 (52.78%) VMware Infrastructure
5 17 (47.22%) MS Excel
6 16 (44.44%) Microsoft
7 15 (41.67%) Windows Server 2003
7 15 (41.67%) Hyper-V
7 15 (41.67%) Windows Server 2012
8 14 (38.89%) Cisco Certification
8 14 (38.89%) CCNA
9 12 (33.33%) HP
10 11 (30.56%) MS Exchange
11 10 (27.78%) MCITP
11 10 (27.78%) Windows Server 2008
12 9 (25.00%) Windows Server
12 9 (25.00%) SonicWALL
13 8 (22.22%) A+ Certification
13 8 (22.22%) MCSA
13 8 (22.22%) SLA
13 8 (22.22%) SQL
13 8 (22.22%) MS Office
13 8 (22.22%) Draytek
13 8 (22.22%) VMware Certified Professional (VCP)
13 8 (22.22%) Firewall
14 7 (19.44%) MCSE
15 5 (13.89%) DHCP
15 5 (13.89%) DNS

3rd Line Support Technician Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (30.56%) MS Exchange
2 3 (8.33%) SharePoint
2 3 (8.33%) Skype for Business
3 2 (5.56%) Exchange Server 2007
3 2 (5.56%) IIS
4 1 (2.78%) Exchange Server 2010
Applications
1 17 (47.22%) MS Excel
2 8 (22.22%) MS Office
Business Applications
1 3 (8.33%) Line 50
1 3 (8.33%) Sage X3
Cloud Services
1 4 (11.11%) Office 365
2 3 (8.33%) OneDrive
3 1 (2.78%) SaaS
Communications & Networking
1 8 (22.22%) Firewall
2 5 (13.89%) DHCP
2 5 (13.89%) DNS
3 4 (11.11%) SAN
4 3 (8.33%) LAN
4 3 (8.33%) Skype
4 3 (8.33%) VoIP
4 3 (8.33%) WAN
5 2 (5.56%) NAS
Database & Business Intelligence
1 3 (8.33%) Power BI
2 1 (2.78%) SQL Server
General
1 1 (2.78%) Banking
1 1 (2.78%) Finance
1 1 (2.78%) Investment Banking
Miscellaneous
1 4 (11.11%) Data Centre
2 2 (5.56%) Analytical Skills
2 2 (5.56%) Public Cloud
Operating Systems
1 30 (83.33%) Windows
2 15 (41.67%) Windows Server 2003
2 15 (41.67%) Windows Server 2012
3 10 (27.78%) Windows Server 2008
4 9 (25.00%) Windows Server
5 4 (11.11%) Windows 7
6 3 (8.33%) Android
6 3 (8.33%) Apple iOS
6 3 (8.33%) Windows 8
7 1 (2.78%) Linux
Processes & Methodologies
1 4 (11.11%) Disaster Recovery
2 3 (8.33%) Asset Management
2 3 (8.33%) ITIL
2 3 (8.33%) Root Cause Analysis
2 3 (8.33%) Server Building
3 2 (5.56%) Agile Software Development
3 2 (5.56%) Change Management
3 2 (5.56%) Continuous Improvement
3 2 (5.56%) High Availability
3 2 (5.56%) Server Virtualisation
3 2 (5.56%) Service Delivery
3 2 (5.56%) Service Management
3 2 (5.56%) Software Deployment
3 2 (5.56%) Stakeholder Management
4 1 (2.78%) Creative Problem-Solving
4 1 (2.78%) Presales
4 1 (2.78%) Project Management
4 1 (2.78%) Project Planning
Programming Languages
1 8 (22.22%) SQL
2 2 (5.56%) PowerShell
Qualifications
1 19 (52.78%) Microsoft Certification
2 14 (38.89%) CCNA
2 14 (38.89%) Cisco Certification
3 10 (27.78%) MCITP
4 8 (22.22%) A+ Certification
4 8 (22.22%) MCSA
4 8 (22.22%) VMware Certified Professional (VCP)
5 7 (19.44%) MCSE
6 2 (5.56%) ITIL Certification
7 1 (2.78%) Degree
Quality Assurance & Compliance
1 8 (22.22%) SLA
System Software
1 19 (52.78%) Active Directory
1 19 (52.78%) VMware Infrastructure
2 15 (41.67%) Hyper-V
3 2 (5.56%) vSphere
3 2 (5.56%) XenApp
4 1 (2.78%) VMware Workstation
Systems Management
1 3 (8.33%) Backup Exec
1 3 (8.33%) PaperCut
2 1 (2.78%) Cisco UCCX
2 1 (2.78%) Norton AntiVirus
2 1 (2.78%) WSUS
Vendors
1 23 (63.89%) VMware
2 20 (55.56%) Cisco
3 16 (44.44%) Microsoft
4 12 (33.33%) HP
5 9 (25.00%) SonicWALL
6 8 (22.22%) Draytek
7 3 (8.33%) Citrix
7 3 (8.33%) Sage
7 3 (8.33%) Siemens
7 3 (8.33%) Symantec
7 3 (8.33%) Veeam
8 1 (2.78%) Intel Security
Doncaster
Hays Specialist Recruitment
Salary: £25000.00 - £35000.00 per annum
Posted: 14 days ago