The following table provides summary statistics for contract job vacancies with a requirement for Cisco IPCC skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Cisco IPCC over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Cisco IP Contact Center (IPCC)
UK
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 598 637 612
Rank change year-on-year +39 -25  
Contract jobs citing Cisco IPCC 10 2 30
As % of all contract IT jobs advertised in the UK 0.022% 0.004% 0.056%
As % of the Systems Management category 0.22% 0.040% 0.67%
Number of daily rates quoted 5 1 16
Median daily rate £450 £290 £400
Median daily rate % change year-on-year +55.17% -27.50%  
UK excluding London median daily rate £425 - £550
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

Cisco IPCC is in the systems management skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for systems management skills.

Systems Management Skills
UK
Contract job vacancies with a requirement for systems management skills 4519 4958 4505
As % of all contract IT job vacancies advertised in the UK 10.02% 9.25% 8.34%
Number of daily rates quoted 3039 3146 2679
Median daily rate £465 £450 £417
Median daily rate % change year-on-year +3.33% +7.91%  
90% offered a daily rate of more than £300 £300 £250
10% offered a daily rate of more than £600 £550 £550
UK excluding London median daily rate £425 £400 £375
% change year-on-year +6.25% +6.66%  
Number of hourly rates quoted 94 134 173
Median hourly rate £24.50 £22.50 £20.06
Median hourly rate % change year-on-year +8.88% +12.16%  
90% offered a hourly rate of more than £14.00 £13.00 £13.00
10% offered a hourly rate of more than £47.00 £55.00 £37.90
UK excluding London median hourly rate £19.00 £22.50 £20.50
% change year-on-year -15.55% +9.75%  

Cisco IPCC
Job Vacancy Trend

The job posting trend of jobs advertised citing Cisco IPCC as a proportion of all contract or permanent IT jobs with a match in the Systems Management category.

Job vacancy trend for Cisco IPCC in the UK

Cisco IPCC
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Cisco IPCC.

Contractor daily rate trend for Cisco IPCC in the UK

Cisco IPCC
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Cisco IPCC over the 3 months to 28 March 2017.

Contractor daily rate histogram for Cisco IPCC in the UK

Cisco IPCC
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Cisco IPCC.

Contractor hourly rate trend for Cisco IPCC in the UK

Cisco IPCC
Top 12 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Cisco IPCC within the UK over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +38 9 £438 +50.86%
London +26 3 £450 +55.17%
South East +15 3 £291 -
Tyne and Wear - 3 - -
Berkshire - 3 £291 -
Newcastle upon Tyne - 3 - -
North East - 3 - -
Northern Ireland - 1 £450 -
Belfast - 1 £450 -
Bracknell - 1 £158 -
Slough - 1 £425 -
County Antrim - 1 £450 -

For the 6 months to 28 March 2017, IT contractor jobs citing Cisco IPCC also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Cisco IPCC.

1 9 (56.25%) Cisco
1 9 (56.25%) Cisco CUCM
2 8 (50.00%) IVR
3 6 (37.50%) CTI
3 6 (37.50%) HP
3 6 (37.50%) ITIL
3 6 (37.50%) Cisco ICM
3 6 (37.50%) ISTQB
3 6 (37.50%) Cisco ICM Scripting
4 5 (31.25%) ISTQB Advanced Certification
4 5 (31.25%) IP Telephony
4 5 (31.25%) Cisco IPT
4 5 (31.25%) WFM
4 5 (31.25%) Test Scripting
4 5 (31.25%) Functional Testing
4 5 (31.25%) Cisco UCCE
4 5 (31.25%) CRM
5 4 (25.00%) Microsoft
5 4 (25.00%) LAN
5 4 (25.00%) WAN
5 4 (25.00%) BCP
5 4 (25.00%) Change Management
5 4 (25.00%) Telecoms
5 4 (25.00%) Verint
6 3 (18.75%) NICE Systems
6 3 (18.75%) Cisco UCCX
6 3 (18.75%) Continuous Improvement
6 3 (18.75%) HP Quality Center
6 3 (18.75%) Project Management
6 3 (18.75%) MS Office

Cisco IPCC
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) Skype for Business
Applications
1 3 (18.75%) MS Office
2 2 (12.50%) MS Excel
3 1 (6.25%) MS Project
Communications & Networking
1 6 (37.50%) Cisco ICM
1 6 (37.50%) CTI
2 5 (31.25%) Cisco IPT
2 5 (31.25%) IP Telephony
3 4 (25.00%) LAN
3 4 (25.00%) WAN
4 2 (12.50%) PBX
5 1 (6.25%) H.323
5 1 (6.25%) MGCP
5 1 (6.25%) Skype
General
1 4 (25.00%) Telecoms
2 1 (6.25%) Law
Job Titles
1 6 (37.50%) Analyst
1 6 (37.50%) Test Analyst
2 5 (31.25%) Telephony Analyst
3 4 (25.00%) Cisco Specialist
3 4 (25.00%) IP Specialist
4 3 (18.75%) Cisco IPT Specialist
4 3 (18.75%) Telephony Specialist
4 3 (18.75%) Voice Engineer
5 2 (12.50%) Cisco Analyst
5 2 (12.50%) Functional Analyst
5 2 (12.50%) Functional Test Analyst
5 2 (12.50%) Lead Test Analyst
5 2 (12.50%) PBX Engineer
5 2 (12.50%) Test Leader
6 1 (6.25%) Cisco Consultant
6 1 (6.25%) Cisco Voice Engineer
6 1 (6.25%) Consultant
6 1 (6.25%) CRM Analyst
6 1 (6.25%) Junior Consultant
6 1 (6.25%) Trainee
Miscellaneous
1 8 (50.00%) IVR
Processes & Methodologies
1 6 (37.50%) Cisco ICM Scripting
1 6 (37.50%) ITIL
2 5 (31.25%) CRM
2 5 (31.25%) Functional Testing
2 5 (31.25%) Test Scripting
2 5 (31.25%) WFM
3 4 (25.00%) BCP
3 4 (25.00%) Change Management
4 3 (18.75%) Continuous Improvement
4 3 (18.75%) Project Management
5 2 (12.50%) Business Continuity
5 2 (12.50%) Business Continuity Planning
5 2 (12.50%) Defect Management
5 2 (12.50%) Release Management
5 2 (12.50%) Stakeholder Management
5 2 (12.50%) Use Case
5 2 (12.50%) User Stories
6 1 (6.25%) Mentoring
6 1 (6.25%) People Management
6 1 (6.25%) Waterfall
Programming Languages
1 2 (12.50%) SQL
Qualifications
1 6 (37.50%) ISTQB
2 5 (31.25%) ISTQB Advanced Certification
3 2 (12.50%) SC Cleared
3 2 (12.50%) Security Cleared
4 1 (6.25%) DV Cleared
4 1 (6.25%) ISEB
4 1 (6.25%) ISTQB Foundation Certification
4 1 (6.25%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 2 (12.50%) SLA
System Software
1 1 (6.25%) VMware Infrastructure
Systems Management
1 9 (56.25%) Cisco CUCM
2 5 (31.25%) Cisco UCCE
3 3 (18.75%) Cisco UCCX
3 3 (18.75%) HP Quality Center
Vendors
1 9 (56.25%) Cisco
2 6 (37.50%) HP
3 4 (25.00%) Microsoft
3 4 (25.00%) Verint
4 3 (18.75%) NICE Systems
5 2 (12.50%) Nortel
6 1 (6.25%) VMware