The following table provides summary statistics for contract job vacancies with a requirement for Cisco IPCC skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Cisco IPCC over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Cisco IP Contact Center (IPCC)
UK
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 607 629 626
Rank change year-on-year +22 -3  
Contract jobs citing Cisco IPCC 8 16 17
As % of all contract IT jobs advertised in the UK 0.017% 0.030% 0.030%
As % of the Systems Management category 0.16% 0.26% 0.35%
Number of daily rates quoted 4 11 5
Median daily rate £308 £415 £443
Median daily rate % change year-on-year -25.90% -6.21%  
90% offered a daily rate of more than £253 £308 £410
10% offered a daily rate of more than £404 £450 £550
UK excluding London median daily rate £390 £415 £443
% change year-on-year -6.02% -6.21%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

Cisco IPCC is in the systems management skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for systems management skills.

Systems Management Skills
UK
Contract job vacancies with a requirement for systems management skills 5072 6056 4813
As % of all contract IT job vacancies advertised in the UK 10.82% 11.23% 8.56%
Number of daily rates quoted 3329 3894 2965
Median daily rate £475 £450 £400
Median daily rate % change year-on-year +5.55% +12.50%  
90% offered a daily rate of more than £300 £288 £255
10% offered a daily rate of more than £600 £588 £550
UK excluding London median daily rate £439 £400 £377
% change year-on-year +9.75% +5.99%  
Number of hourly rates quoted 118 136 164
Median hourly rate £20.88 £28.75 £20.19
Median hourly rate % change year-on-year -27.38% +42.43%  
90% offered a hourly rate of more than £11.50 £17.45 £12.50
10% offered a hourly rate of more than £47.50 £46.00 £40.00
UK excluding London median hourly rate £17.50 £35.00 £20.19
% change year-on-year -50.00% +73.39%  

Cisco IPCC
Job Vacancy Trend

The job posting trend of jobs advertised citing Cisco IPCC as a proportion of all contract or permanent IT jobs with a match in the Systems Management category.

Job vacancy trend for Cisco IPCC in the UK

Cisco IPCC
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Cisco IPCC.

Contractor daily rate trend for Cisco IPCC in the UK

Cisco IPCC
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Cisco IPCC over the 3 months to 22 June 2017.

Contractor daily rate histogram for Cisco IPCC in the UK

Cisco IPCC
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Cisco IPCC.

Contractor hourly rate trend for Cisco IPCC in the UK

Cisco IPCC
Top 4 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Cisco IPCC within the UK over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +39 8 £308 -25.90% 1
North West - 4 £390 -
Manchester - 4 £390 -
London - 4 £255 -

For the 6 months to 22 June 2017, IT contractor jobs citing Cisco IPCC also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Cisco IPCC.

1 11 (52.38%) IVR
2 10 (47.62%) HP
2 10 (47.62%) ISTQB
3 9 (42.86%) Functional Testing
4 8 (38.10%) Cisco CUCM
4 8 (38.10%) Cisco
4 8 (38.10%) ITIL
5 6 (28.57%) Test Scripting
6 5 (23.81%) PRINCE2 Practitioner
6 5 (23.81%) Agile Software Development
6 5 (23.81%) IP Telephony
6 5 (23.81%) WFM
6 5 (23.81%) Cisco ICM
6 5 (23.81%) Telecoms
6 5 (23.81%) PRINCE2
6 5 (23.81%) CRM
6 5 (23.81%) ISEB
6 5 (23.81%) CTI
6 5 (23.81%) Cisco ICM Scripting
6 5 (23.81%) ISTQB Advanced Certification
6 5 (23.81%) People Management
7 4 (19.05%) Line Management
7 4 (19.05%) Verint
7 4 (19.05%) Demand Management
7 4 (19.05%) ServiceNow
7 4 (19.05%) BCP
7 4 (19.05%) BPR
7 4 (19.05%) Configuration Management
7 4 (19.05%) Microsoft
7 4 (19.05%) LAN

Cisco IPCC
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.76%) Skype for Business
Applications
1 3 (14.29%) Microsoft Office
2 1 (4.76%) Microsoft Project
Communications & Networking
1 5 (23.81%) Cisco ICM
1 5 (23.81%) CTI
1 5 (23.81%) IP Telephony
2 4 (19.05%) Cisco IPT
2 4 (19.05%) LAN
2 4 (19.05%) WAN
3 1 (4.76%) H.323
3 1 (4.76%) MGCP
3 1 (4.76%) Skype
General
1 5 (23.81%) Telecoms
2 4 (19.05%) Finance
3 1 (4.76%) Law
3 1 (4.76%) Manufacturing
Job Titles
1 7 (33.33%) Analyst
1 7 (33.33%) Test Analyst
2 6 (28.57%) Telephony Analyst
3 5 (23.81%) Project Manager
4 4 (19.05%) Cisco Specialist
4 4 (19.05%) IP Specialist
5 3 (14.29%) Cisco IPT Specialist
5 3 (14.29%) ITSM Project Manager
5 3 (14.29%) Telephony Specialist
6 2 (9.52%) Cisco Analyst
6 2 (9.52%) Consultant
6 2 (9.52%) Functional Analyst
6 2 (9.52%) Functional Test Analyst
6 2 (9.52%) Lead Test Analyst
6 2 (9.52%) Test Consultant
6 2 (9.52%) Test Leader
7 1 (4.76%) Cisco Engineer
7 1 (4.76%) Service Manager
7 1 (4.76%) Test Engineer
7 1 (4.76%) Tester
Miscellaneous
1 11 (52.38%) IVR
2 4 (19.05%) CMDB
3 1 (4.76%) Life Science
Processes & Methodologies
1 9 (42.86%) Functional Testing
2 8 (38.10%) ITIL
3 6 (28.57%) Test Scripting
4 5 (23.81%) Agile Software Development
4 5 (23.81%) Cisco ICM Scripting
4 5 (23.81%) CRM
4 5 (23.81%) People Management
4 5 (23.81%) PRINCE2
4 5 (23.81%) WFM
5 4 (19.05%) BCP
5 4 (19.05%) BPR
5 4 (19.05%) Change Management
5 4 (19.05%) Configuration Management
5 4 (19.05%) Demand Management
5 4 (19.05%) ITSM
5 4 (19.05%) Line Management
5 4 (19.05%) Release Management
6 3 (14.29%) Continuous Improvement
6 3 (14.29%) Project Management
7 2 (9.52%) Use Case
Qualifications
1 10 (47.62%) ISTQB
2 5 (23.81%) ISEB
2 5 (23.81%) ISTQB Advanced Certification
2 5 (23.81%) PRINCE2 Practitioner
3 3 (14.29%) Security Cleared
4 2 (9.52%) SC Cleared
5 1 (4.76%) DV Cleared
5 1 (4.76%) ISTQB Foundation Certification
System Software
1 1 (4.76%) VMware Infrastructure
Systems Management
1 8 (38.10%) Cisco CUCM
2 4 (19.05%) Cisco UCCE
3 3 (14.29%) HP Quality Center
4 2 (9.52%) Cisco UCCX
Vendors
1 10 (47.62%) HP
2 8 (38.10%) Cisco
3 4 (19.05%) Microsoft
3 4 (19.05%) ServiceNow
3 4 (19.05%) Verint
4 3 (14.29%) NICE Systems
5 1 (4.76%) VMware