Customer Service Administrator Contracts

Customer Service Administrator
UK

As of 11 May 2024, there is not enough information available from job vacancies posted within the last 6 months to determine the median Customer Service Administrator daily rate in the UK.

6 months to
11 May 2024
Same period 2023 Same period 2022
Rank 584 - 837
Rank change year-on-year - - -
Contract jobs requiring a Customer Service Administrator 6 0 7
As % of all contract jobs advertised in the UK 0.014% - 0.008%
As % of the Job Titles category 0.015% - 0.008%
Number of daily rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £213
Median daily rate (50th Percentile) - - £225
75th Percentile - - £238
90th Percentile - - -
UK excluding London median daily rate - - £225
Number of hourly rates quoted 6 0 2
10th Percentile - - -
25th Percentile - - £13.25
Median hourly rate £14.16 - £13.50
75th Percentile £14.88 - £13.75
90th Percentile £15.21 - -
UK excluding London median hourly rate £14.16 - £13.50

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 39,895 54,705 83,445
% of contract IT jobs with a recognized job title 92.77% 94.63% 95.43%
Number of daily rates quoted 25,959 38,196 58,620
10th Percentile £280 £313 £313
25th Percentile £410 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,673 1,532 2,041
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.30 £19.06 £15.75
Median hourly rate £37.50 £45.00 £23.91
Median % change year-on-year -16.67% +88.21% +6.27%
75th Percentile £61.30 £65.75 £49.25
90th Percentile £72.90 £76.00 £65.00
UK excluding London median hourly rate £40.00 £42.43 £20.00
% change year-on-year -5.73% +112.16% +5.26%

Customer Service Administrator
Job Vacancy Trend

Job postings that featured Customer Service Administrator in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Service Administrator in the UK

Customer Service Administrator
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Customer Service Administrator.

Daily rate trend for Customer Service Administrator in the UK

Customer Service Administrator
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Customer Service Administrator.

Hourly rate trend for Customer Service Administrator in the UK

Customer Service Administrator
Top 3 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Service Administrator within the UK over the 6 months to 11 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England - 6 - - 7
East of England - 6 - - 1
UK excluding London - 6 - - 8

Customer Service Administrator Skill Set
Top 12 Co-occurring Skills and Capabilities

For the 6 months to 11 May 2024, Customer Service Administrator contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Customer Service Administrator in the job title.

1 6 (100.00%) Microsoft Excel
1 6 (100.00%) SLA
1 6 (100.00%) Microsoft
1 6 (100.00%) Problem-Solving
1 6 (100.00%) Customer Service
2 4 (66.67%) Time Management
2 4 (66.67%) Organisational Skills
2 4 (66.67%) Social Skills
2 4 (66.67%) Microsoft Office
2 4 (66.67%) Windows
3 2 (33.33%) Microsoft PowerPoint
3 2 (33.33%) Mathematics

Customer Service Administrator Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (100.00%) Microsoft Excel
2 4 (66.67%) Microsoft Office
3 2 (33.33%) Microsoft PowerPoint
General
1 4 (66.67%) Organisational Skills
1 4 (66.67%) Social Skills
Operating Systems
1 4 (66.67%) Windows
Processes & Methodologies
1 6 (100.00%) Customer Service
1 6 (100.00%) Problem-Solving
2 4 (66.67%) Time Management
3 2 (33.33%) Mathematics
Quality Assurance & Compliance
1 6 (100.00%) SLA
Vendors
1 6 (100.00%) Microsoft