Period
to 24 November 2017

The median contractor rate for a Desktop Support Specialist was £180 per day in advertised job vacancies during the 6 months to 24 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Specialist
UK
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 889 879 883
Rank change year-on-year -10 +4 -14
Contract jobs requiring a Desktop Support Specialist 7 7 11
As % of all contract IT jobs advertised in the UK 0.007% 0.007% 0.010%
As % of the Job Titles category 0.007% 0.007% 0.010%
Number of daily rates quoted 5 7 6
UK median daily rate £180 £190 £200
Median daily rate % change year-on-year -5.26% -5.00% -23.81%
10th Percentile £157 £146 £185
90th Percentile £315 £300 £236
UK excluding London median daily rate £300 £190 £195
% change year-on-year +57.89% -2.56% -25.71%
Number of hourly rates quoted 0 0 3
UK median hourly rate - - £12.50
UK excluding London median hourly rate - - £12.50

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 97695 99488 108685
% of contract IT jobs with a recognized job title 94.79% 94.75% 94.91%
Number of daily rates quoted 64489 64865 69136
UK median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% -
10th Percentile £260 £250 £250
90th Percentile £625 £600 £588
UK excluding London median daily rate £400 £393 £375
% change year-on-year +1.91% +4.67% +3.45%
Number of hourly rates quoted 2905 3326 4142
UK median hourly rate £18.69 £18.00 £18.00
Median hourly rate % change year-on-year +3.81% - +9.09%
10th Percentile £10.93 £10.50 £10.50
90th Percentile £47.83 £47.45 £45.00
UK excluding London median hourly rate £17.50 £17.50 £17.50

Desktop Support Specialist
Job Vacancy Trend

Job postings that featured Desktop Support Specialist in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Desktop Support Specialist in the UK

Desktop Support Specialist
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Specialist.

Contractor daily rate trend for Desktop Support Specialist in the UK

Desktop Support Specialist
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Desktop Support Specialist over the 6 months to 24 November 2017.

Contractor daily rate histogram for Desktop Support Specialist in the UK

Desktop Support Specialist
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Specialist.

Contractor hourly rate trend for Desktop Support Specialist in the UK

Desktop Support Specialist
Top 7 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Specialist within the UK over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
UK excluding London +33 5 £300 +57.89%
England -8 5 £175 -7.89%
London -9 2 £178 +22.41%
Scotland - 2 £300 -
South West - 2 £150 -
North of England - 1 - -
North West - 1 - -

Desktop Support Specialist Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 24 November 2017, Desktop Support Specialist contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Desktop Support Specialist in the job title.

1 5 (71.43%) Microsoft
2 4 (57.14%) Active Directory
2 4 (57.14%) ITIL
2 4 (57.14%) Windows
3 3 (42.86%) Windows 7
3 3 (42.86%) Windows 10
3 3 (42.86%) Office 365
3 3 (42.86%) Microsoft Office
4 2 (28.57%) LAN
4 2 (28.57%) WAN
4 2 (28.57%) Apple
4 2 (28.57%) Remote Desktop
4 2 (28.57%) SC Cleared
4 2 (28.57%) Security Cleared
4 2 (28.57%) Blackberry
4 2 (28.57%) SCCM
5 1 (14.29%) IBM Mainframe
5 1 (14.29%) Blackberry Enterprise Server
5 1 (14.29%) Mainframe
5 1 (14.29%) MS Exchange
5 1 (14.29%) Android
5 1 (14.29%) iPhone
5 1 (14.29%) Mac OS
5 1 (14.29%) Hadoop
5 1 (14.29%) McAfee ePO
5 1 (14.29%) Stakeholder Engagement
5 1 (14.29%) iPad
5 1 (14.29%) Cyber Defence
5 1 (14.29%) Creative Thinking
5 1 (14.29%) Canon

Desktop Support Specialist Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Blackberry Enterprise Server
1 1 (14.29%) MS Exchange
Applications
1 3 (42.86%) Microsoft Office
Cloud Services
1 3 (42.86%) Office 365
Communications & Networking
1 2 (28.57%) LAN
1 2 (28.57%) Remote Desktop
1 2 (28.57%) WAN
2 1 (14.29%) Internet
2 1 (14.29%) Skype
2 1 (14.29%) WebEx
Database & Business Intelligence
1 1 (14.29%) Hadoop
General
1 1 (14.29%) Banking
1 1 (14.29%) Finance
1 1 (14.29%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (14.29%) Software Packaging
Miscellaneous
1 2 (28.57%) Blackberry
2 1 (14.29%) Cyber Defence
2 1 (14.29%) Data Centre
2 1 (14.29%) Fat Client
2 1 (14.29%) IBM Mainframe
2 1 (14.29%) iPad
2 1 (14.29%) iPhone
2 1 (14.29%) Mainframe
2 1 (14.29%) Thin Client
Operating Systems
1 4 (57.14%) Windows
2 3 (42.86%) Windows 10
2 3 (42.86%) Windows 7
3 1 (14.29%) Android
3 1 (14.29%) Mac OS
3 1 (14.29%) NetWare
3 1 (14.29%) Unix
Processes & Methodologies
1 4 (57.14%) ITIL
2 1 (14.29%) Agile Software Development
2 1 (14.29%) Analytics
2 1 (14.29%) Creative Thinking
2 1 (14.29%) Incident Management
2 1 (14.29%) Knowledge Management
2 1 (14.29%) Line Management
2 1 (14.29%) Scrum
2 1 (14.29%) Service Delivery
2 1 (14.29%) Service Management
2 1 (14.29%) Stakeholder Engagement
Programming Languages
1 1 (14.29%) SQL
Qualifications
1 2 (28.57%) SC Cleared
1 2 (28.57%) Security Cleared
System Software
1 4 (57.14%) Active Directory
2 1 (14.29%) BitLocker
2 1 (14.29%) Microsoft App-V
Systems Management
1 2 (28.57%) SCCM
2 1 (14.29%) McAfee ePO
2 1 (14.29%) Microsoft Intune
Vendors
1 5 (71.43%) Microsoft
2 2 (28.57%) Apple
3 1 (14.29%) AppSense
3 1 (14.29%) Canon
3 1 (14.29%) Cisco
3 1 (14.29%) Citrix
3 1 (14.29%) Hortonworks
3 1 (14.29%) HP
3 1 (14.29%) IBM
3 1 (14.29%) McAfee