Period
to 20 October 2020

The median contractor rate for a Help Desk Support Technician was £107 per day in advertised job vacancies during the 6 months to 20 October 2020.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Help Desk Support Technician
UK
6 months to
20 Oct 2020
Same period 2019 Same period 2018
Rank 528 811 896
Rank change year-on-year +283 +85 -8
Contract jobs requiring a Help Desk Support Technician 2 7 2
As % of all contract jobs advertised in the UK 0.006% 0.008% 0.002%
As % of the Job Titles category 0.007% 0.009% 0.002%
Number of daily rates quoted 2 5 0
Median daily rate £107 £200 -
Median daily rate % change year-on-year -46.70% - -
UK excluding London median daily rate £107 £148 -
% change year-on-year -27.73% - -
Number of hourly rates quoted 0 1 2
Median hourly rate - £10.75 £13.25
Median hourly rate % change year-on-year - -18.87% +9.69%
UK excluding London median hourly rate - £10.75 £13.25
% change year-on-year - -18.87% +9.69%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 29,066 79,461 96,967
% of contract IT jobs with a recognized job title 92.28% 94.11% 94.74%
Number of daily rates quoted 18,298 52,125 63,728
Median daily rate £473 £463 £450
Median daily rate % change year-on-year +2.16% +2.78% +2.27%
10th Percentile £259 £263 £268
90th Percentile £663 £644 £638
UK excluding London median daily rate £425 £425 £415
% change year-on-year - +2.41% +3.75%
Number of hourly rates quoted 1,155 2,839 3,110
Median hourly rate £30.00 £20.00 £17.75
Median hourly rate % change year-on-year +50.00% +12.68% -5.08%
10th Percentile £11.17 £11.17 £11.00
90th Percentile £53.75 £52.50 £48.75
Median hourly rate £22.50 £18.50 £17.50
% change year-on-year +21.62% +5.71% -2.78%

Help Desk Support Technician
Job Vacancy Trend

Job postings that featured Help Desk Support Technician in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Help Desk Support Technician in the UK

Help Desk Support Technician
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Help Desk Support Technician.

Daily rate trend for Help Desk Support Technician in the UK

Help Desk Support Technician
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Help Desk Support Technician.

Hourly rate trend for Help Desk Support Technician in the UK

Help Desk Support Technician
Top 5 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support Technician within the UK over the 6 months to 20 October 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +286 2 £107 -46.70%
UK excluding London +277 2 £107 -27.73%
East Midlands - 1 £88 -
Midlands - 1 £88 -
South West - 1 £125 -

Help Desk Support Technician Skill Set
Top 3 Co-occurring IT Skills

For the 6 months to 20 October 2020, Help Desk Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Help Desk Support Technician in the job title.

1 2 (100.00%) Microsoft
2 1 (50.00%) Microsoft Office
2 1 (50.00%) Office 365

Help Desk Support Technician Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (50.00%) Microsoft Office
Cloud Services
1 1 (50.00%) Office 365
Vendors
1 2 (100.00%) Microsoft