The following table provides summary statistics for contract job vacancies with a requirement for MCDST qualifications. Included is a benchmarking guide to the contractor rates offered over the 3 months to 24 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Microsoft Certified Desktop Support Technician (MCDST)
UK
Rank 565 596 600
Rank change year-on-year +31 +4  
Contract jobs citing MCDST 31 46 21
As % of all contract IT jobs advertised in the UK 0.068% 0.087% 0.040%
As % of the Qualifications category 0.33% 0.42% 0.20%
Number of daily rates quoted 13 12 5
Median daily rate £90 £200 £180
Median daily rate % change year-on-year -55.00% +11.11%  
UK excluding London median daily rate £90 £203 £180
% change year-on-year -55.55% +12.50%  
Number of hourly rates quoted 7 1 1
Median hourly rate £12.07 £16.50 £13.93
Median hourly rate % change year-on-year -26.84% +18.44%  
UK excluding London median hourly rate £12.07 £16.50 -
% change year-on-year -26.84% -  

MCDST is in the academic qualifications and professional certifications category. The following table is for comparison with the above and provides summary statistics for all academic qualifications and professional certifications cited in contract job vacancies.

Academic & Professional Certification
UK
Contract job vacancies requiring academic qualifications or professional certifications 9416 11075 10551
As % of all contract IT job vacancies advertised in the UK 20.79% 20.90% 20.05%
Number of daily rates quoted 5980 6908 6005
Median daily rate £420 £405 £400
Median daily rate % change year-on-year +3.70% +1.25%  
90% offered a daily rate of more than £263 £255 £230
10% offered a daily rate of more than £550 £575 £545
UK excluding London median daily rate £400 £390 £375
% change year-on-year +2.56% +4.00%  
Number of hourly rates quoted 450 402 477
Median hourly rate £30.00 £37.50 £22.50
Median hourly rate % change year-on-year -20.00% +66.66%  
90% offered a hourly rate of more than £12.07 £12.26 £12.50
10% offered a hourly rate of more than £52.00 £60.00 £49.50
UK excluding London median hourly rate £29.25 £40.00 £22.50
% change year-on-year -26.87% +77.77%  

MCDST
Job Vacancy Trend

The job posting trend of jobs advertised citing MCDST as a proportion of all contract or permanent IT jobs with a match in the Qualifications category.

Job vacancy trend for MCDST in the UK

MCDST
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing MCDST.

Contractor daily rate trend for MCDST in the UK

MCDST
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing MCDST.

Contractor hourly rate trend for MCDST in the UK

MCDST
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing MCDST within the UK over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -2 10 £133 -33.75% 2
London +23 6 £133 -33.75% 1
Channel Islands - 6 - -
Jersey - 6 - -
North West +23 2 - -
Cheshire - 2 - -
City of London -1 1 £120 -59.66%
South West -3 1 - -
East of England - 1 - -
Wiltshire - 1 - -
Hertfordshire - 1 - -
Romford - 1 £145 -
Chester - 1 - -

MCDST
Top 30 Related IT Skills

For the 6 months to 24 March 2017, IT contractor jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for MCDST.

1 61 (100.00%) Microsoft Certification
2 51 (83.61%) Active Directory
3 49 (80.33%) Microsoft
4 43 (70.49%) Windows
5 32 (52.46%) MS Office
6 28 (45.90%) ITIL
7 26 (42.62%) TCP/IP
8 25 (40.98%) Apple
9 24 (39.34%) MS Exchange
10 23 (37.70%) MCP
10 23 (37.70%) Windows 7
11 20 (32.79%) DHCP
11 20 (32.79%) DNS
11 20 (32.79%) Citrix
12 19 (31.15%) LAN
13 18 (29.51%) Blackberry
14 17 (27.87%) MCSE
15 16 (26.23%) Windows 8
16 14 (22.95%) Windows Server
16 14 (22.95%) Internet
16 14 (22.95%) PDA
17 13 (21.31%) Incident Management
17 13 (21.31%) MCSA
17 13 (21.31%) Analytical Skills
18 12 (19.67%) Windows XP
18 12 (19.67%) WAN
18 12 (19.67%) Management Information System
19 11 (18.03%) Billing
19 11 (18.03%) SCCM
19 11 (18.03%) Time Management

MCDST
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (39.34%) MS Exchange
2 9 (14.75%) Blackberry Enterprise Server
3 7 (11.48%) Exchange Server 2010
4 4 (6.56%) Skype for Business
5 3 (4.92%) IIS
6 1 (1.64%) IBM Notes
6 1 (1.64%) SharePoint
Applications
1 32 (52.46%) MS Office
2 8 (13.11%) MS Excel
Business Applications
1 7 (11.48%) Remedy ITSM
2 3 (4.92%) Dynamics CRM
Cloud Services
1 2 (3.28%) Office 365
2 1 (1.64%) Microsoft Azure
2 1 (1.64%) SaaS
Communications & Networking
1 26 (42.62%) TCP/IP
2 20 (32.79%) DHCP
2 20 (32.79%) DNS
3 19 (31.15%) LAN
4 14 (22.95%) Internet
5 12 (19.67%) WAN
6 10 (16.39%) Wireless
7 8 (13.11%) Ethernet
8 7 (11.48%) Wi-Fi
9 3 (4.92%) IP Telephony
9 3 (4.92%) Network Security
10 2 (3.28%) VoIP
10 2 (3.28%) VPN
11 1 (1.64%) Cisco IOS
11 1 (1.64%) Firewall
Database & Business Intelligence
1 3 (4.92%) SQL Server
1 3 (4.92%) SQL Server 2008
Development Applications
1 3 (4.92%) CruiseControl
1 3 (4.92%) Team Foundation Server
1 3 (4.92%) TeamCity
1 3 (4.92%) Visual Studio Team System
2 1 (1.64%) MSI
General
1 11 (18.03%) Billing
2 6 (9.84%) Retail
3 5 (8.20%) Finance
4 3 (4.92%) Publishing
5 2 (3.28%) Banking
5 2 (3.28%) Military
6 1 (1.64%) Games
6 1 (1.64%) Legal
6 1 (1.64%) Local Government
6 1 (1.64%) Telecoms
Job Titles
1 26 (42.62%) Analyst
2 16 (26.23%) Help Desk Analyst
3 14 (22.95%) Desktop Support
4 11 (18.03%) First Line Help Desk Analyst
4 11 (18.03%) Support Engineer
5 10 (16.39%) IT Support
6 9 (14.75%) Desktop Engineer
6 9 (14.75%) IT Support Technician
6 9 (14.75%) IT Technician
6 9 (14.75%) Support Technician
7 8 (13.11%) 2nd Line Engineer
7 8 (13.11%) Desktop Support Engineer
7 8 (13.11%) Support Analyst
8 5 (8.20%) Desktop Analyst
8 5 (8.20%) Desktop Support Analyst
9 4 (6.56%) 2nd Line Support
9 4 (6.56%) 2nd Line Support Engineer
10 3 (4.92%) 2nd Line Desktop Support Engineer
10 3 (4.92%) Windows Engineer
10 3 (4.92%) Windows Support Engineer
Libraries, Frameworks & Software Standards
1 3 (4.92%) .NET
1 3 (4.92%) ASP.NET
1 3 (4.92%) WCF
1 3 (4.92%) WF
Miscellaneous
1 18 (29.51%) Blackberry
2 14 (22.95%) PDA
3 13 (21.31%) Analytical Skills
4 12 (19.67%) Management Information System
5 11 (18.03%) Data Centre
6 10 (16.39%) Handset
7 9 (14.75%) Fat Client
7 9 (14.75%) Thin Client
8 8 (13.11%) Client/Server
9 4 (6.56%) Smartphone
10 3 (4.92%) Clustering
11 2 (3.28%) e-Learning
12 1 (1.64%) Biotechnology
12 1 (1.64%) iPad
12 1 (1.64%) Video Conferencing
Operating Systems
1 43 (70.49%) Windows
2 23 (37.70%) Windows 7
3 16 (26.23%) Windows 8
4 14 (22.95%) Windows Server
5 12 (19.67%) Windows XP
6 10 (16.39%) Windows Server 2012
7 9 (14.75%) Mac OS X
7 9 (14.75%) Windows Server 2003
8 8 (13.11%) Apple iOS
9 4 (6.56%) Windows Server 2008
10 2 (3.28%) Windows 10
11 1 (1.64%) Android
11 1 (1.64%) Linux
11 1 (1.64%) Red Hat Enterprise Linux
11 1 (1.64%) Windows Vista
Processes & Methodologies
1 28 (45.90%) ITIL
2 13 (21.31%) Incident Management
3 11 (18.03%) Service Management
3 11 (18.03%) Time Management
4 9 (14.75%) Change Management
4 9 (14.75%) ITIL V3
4 9 (14.75%) Mobile Device Management
5 8 (13.11%) Identity Management
5 8 (13.11%) Validation
6 6 (9.84%) Network Architecture
7 5 (8.20%) Patch Management
8 4 (6.56%) Service Delivery
9 3 (4.92%) CRM
9 3 (4.92%) Database Mirroring
9 3 (4.92%) Network Management
9 3 (4.92%) Problem Management
9 3 (4.92%) Virtual Environments
10 2 (3.28%) Analytics
10 2 (3.28%) Coaching
10 2 (3.28%) Process Improvement
Programming Languages
1 4 (6.56%) PowerShell
2 3 (4.92%) C#
3 2 (3.28%) C
3 2 (3.28%) SQL
4 1 (1.64%) Java
4 1 (1.64%) VB
4 1 (1.64%) VBScript
Qualifications
1 61 (100.00%) Microsoft Certification
2 23 (37.70%) MCP
3 17 (27.87%) MCSE
4 13 (21.31%) MCSA
5 10 (16.39%) Degree
6 9 (14.75%) Network+ Certification
7 8 (13.11%) ACDT
7 8 (13.11%) ACHDS
7 8 (13.11%) ACTC
7 8 (13.11%) MCSM
8 6 (9.84%) MCITP
9 5 (8.20%) A+ Certification
10 4 (6.56%) MCTS
11 3 (4.92%) CCNA
11 3 (4.92%) CCNP
11 3 (4.92%) Cisco Certification
11 3 (4.92%) MCDBA
12 2 (3.28%) ITIL Certification
12 2 (3.28%) NVQ Level 3
13 1 (1.64%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 8 (13.11%) SLA
System Software
1 51 (83.61%) Active Directory
2 8 (13.11%) Virtual Desktop
2 8 (13.11%) Virtual Servers
3 7 (11.48%) XenApp
4 3 (4.92%) Hyper-V
5 1 (1.64%) Microsoft App-V
5 1 (1.64%) VMware ESXi
5 1 (1.64%) vSphere
Systems Management
1 11 (18.03%) SCCM
2 4 (6.56%) WSUS
3 1 (1.64%) Sysprep
Vendors
1 49 (80.33%) Microsoft
2 25 (40.98%) Apple
3 20 (32.79%) Citrix
4 7 (11.48%) BMC
4 7 (11.48%) Remedy
5 3 (4.92%) Cisco
6 2 (3.28%) VMware
6 2 (3.28%) Xerox
7 1 (1.64%) Acronis
7 1 (1.64%) Avaya
7 1 (1.64%) Intel Security
7 1 (1.64%) Juniper
7 1 (1.64%) LANDesk
7 1 (1.64%) Lotus
7 1 (1.64%) MobileIron
7 1 (1.64%) Polycom
7 1 (1.64%) Red Hat
7 1 (1.64%) ServiceNow
7 1 (1.64%) Sophos
7 1 (1.64%) Veeam