Period
to 17 August 2018

The following table provides summary statistics for contract job vacancies with a requirement for MCDST qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 17 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Microsoft Certified Desktop Support Technician (MCDST)
UK
6 months to
17 Aug 2018
Same period 2017 Same period 2016
Rank 856 790 824
Rank change year-on-year -66 +34 +18
Contract jobs citing MCDST 41 68 75
As % of all contract IT jobs advertised in the UK 0.040% 0.071% 0.069%
As % of the Qualifications category 0.21% 0.37% 0.32%
Number of daily rates quoted 17 53 26
UK median daily rate £225 £140 £143
Median daily rate % change year-on-year +60.71% -1.75% +1.79%
10th Percentile £140 £90 £110
90th Percentile £269 £323 £262
UK excluding London median daily rate £225 £140 £133
% change year-on-year +60.71% +5.66% +12.77%
Number of hourly rates quoted 11 3 1
UK median hourly rate £15.85 £18.26 £12.50
Median hourly rate % change year-on-year -13.20% +46.08% -15.25%
UK excluding London median hourly rate £15.85 £18.47 £12.50
% change year-on-year -14.19% +47.76% -16.67%

MCDST is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Contract vacancies requiring academic qualifications or professional certifications 19,245 18,606 23,154
As % of all contract IT jobs advertised in the UK 18.67% 19.44% 21.28%
Number of daily rates quoted 11,408 11,277 14,439
UK median daily rate £450 £425 £410
Median daily rate % change year-on-year +5.88% +3.66% +2.50%
10th Percentile £249 £250 £245
90th Percentile £625 £600 £594
UK excluding London median daily rate £414 £400 £380
% change year-on-year +3.50% +5.26% +1.33%
Number of hourly rates quoted 929 946 813
UK median hourly rate £22.75 £29.75 £27.80
Median hourly rate % change year-on-year -23.53% +7.01% +17.05%
10th Percentile £12.63 £12.00 £12.25
90th Percentile £50.00 £51.21 £48.75
UK excluding London median hourly rate £23.00 £31.00 £28.00
% change year-on-year -25.81% +10.71% +15.16%

MCDST
Job Vacancy Trend

Job postings citing MCDST as a percentage of all IT jobs advertised.

Job vacancy trend for MCDST in the UK

MCDST
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing MCDST.

Contractor daily rate trend for MCDST in the UK

MCDST
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing MCDST over the 6 months to 17 August 2018.

Contractor daily rate histogram for MCDST in the UK

MCDST
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing MCDST.

Contractor hourly rate trend for MCDST in the UK

MCDST
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing MCDST over the 6 months to 17 August 2018.

Contractor hourly rate histogram for MCDST in the UK

MCDST
Top 10 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing MCDST within the UK over the 6 months to 17 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -43 40 £225 +38.25% 1
UK excluding London -15 27 £225 +60.71%
London -36 13 £263 +61.29% 1
South East -7 12 £225 -18.18%
Midlands +1 10 - -
West Midlands - 10 - -
South West - 3 - -
North of England -20 2 - -
North West -11 1 - -
Yorkshire -15 1 - -

For the 6 months to 17 August 2018, IT contractor jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for MCDST.

1 41 (100.00%) Microsoft Certification
2 30 (73.17%) MCSE
3 29 (70.73%) Windows
4 23 (56.10%) Microsoft Office
5 22 (53.66%) Windows 7
6 20 (48.78%) SCCM
6 20 (48.78%) Office 365
7 19 (46.34%) Finance
8 17 (41.46%) Microsoft
8 17 (41.46%) Windows 10
9 16 (39.02%) ITIL
9 16 (39.02%) MCP
9 16 (39.02%) Active Directory
10 15 (36.59%) Citrix
11 12 (29.27%) A+ Certification
11 12 (29.27%) Break/Fix
12 11 (26.83%) Problem-Solving
12 11 (26.83%) Apple
12 11 (26.83%) SLA
12 11 (26.83%) TCP/IP
13 10 (24.39%) Reuters
13 10 (24.39%) Bloomberg
13 10 (24.39%) Wyse
13 10 (24.39%) Google
13 10 (24.39%) Investment Management
13 10 (24.39%) Android
13 10 (24.39%) Smartphone
13 10 (24.39%) NVQ Level 3
13 10 (24.39%) Virtual Desktop
13 10 (24.39%) Apple iOS

MCDST
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (17.07%) MS Exchange
2 3 (7.32%) Exchange Server 2007
2 3 (7.32%) Skype for Business
3 1 (2.44%) Blackberry Enterprise Server
3 1 (2.44%) IIS
3 1 (2.44%) SharePoint
Applications
1 23 (56.10%) Microsoft Office
2 5 (12.20%) Microsoft Excel
3 4 (9.76%) Microsoft PowerPoint
3 4 (9.76%) MS Visio
Business Applications
1 1 (2.44%) Dynamics CRM
Cloud Services
1 20 (48.78%) Office 365
Communications & Networking
1 11 (26.83%) TCP/IP
2 5 (12.20%) DHCP
2 5 (12.20%) DNS
3 4 (9.76%) Internet
3 4 (9.76%) Wireless
4 3 (7.32%) LAN
4 3 (7.32%) WAN
5 2 (4.88%) Skype
5 2 (4.88%) VPN
6 1 (2.44%) Remote Desktop
6 1 (2.44%) VoIP
Database & Business Intelligence
1 1 (2.44%) SQL Server
1 1 (2.44%) SQL Server 2008
Development Applications
1 2 (4.88%) MSI
2 1 (2.44%) CruiseControl
2 1 (2.44%) Team Foundation Server
2 1 (2.44%) TeamCity
2 1 (2.44%) Visual Studio Team System
General
1 19 (46.34%) Finance
2 6 (14.63%) Manufacturing
3 5 (12.20%) Electronics
4 4 (9.76%) Marketing
4 4 (9.76%) Telecoms
5 2 (4.88%) Legal
6 1 (2.44%) Advertising
6 1 (2.44%) Law
6 1 (2.44%) Military
Job Titles
1 14 (34.15%) Support Engineer
2 10 (24.39%) Analyst
2 10 (24.39%) Desktop Support
3 4 (9.76%) Desktop Engineer
3 4 (9.76%) Desktop Support Engineer
3 4 (9.76%) Support Analyst
4 3 (7.32%) Migration Specialist
4 3 (7.32%) Service Analyst
4 3 (7.32%) Service Desk Analyst
5 2 (4.88%) 2nd Line Support
5 2 (4.88%) Administrator
5 2 (4.88%) Desktop Administrator
5 2 (4.88%) Desktop Analyst
5 2 (4.88%) Desktop Technician
5 2 (4.88%) Help Desk Analyst
5 2 (4.88%) Senior Systems Administrator
5 2 (4.88%) Systems Administrator
6 1 (2.44%) 3rd Line Support
6 1 (2.44%) Help Desk Support
6 1 (2.44%) Help Desk Support Analyst
Libraries, Frameworks & Software Standards
1 1 (2.44%) .NET
1 1 (2.44%) ASP.NET
1 1 (2.44%) WCF
1 1 (2.44%) WF
Miscellaneous
1 10 (24.39%) Analytical Skills
1 10 (24.39%) Smartphone
2 9 (21.95%) Video Conferencing
3 4 (9.76%) NHS
4 3 (7.32%) Management Information System
5 2 (4.88%) Computer Science
6 1 (2.44%) Blackberry
6 1 (2.44%) Clustering
6 1 (2.44%) e-Learning
6 1 (2.44%) PDA
6 1 (2.44%) Self-Motivation
Operating Systems
1 29 (70.73%) Windows
2 22 (53.66%) Windows 7
3 17 (41.46%) Windows 10
4 10 (24.39%) Android
4 10 (24.39%) Apple iOS
5 5 (12.20%) Windows Server
6 4 (9.76%) Windows XP
7 1 (2.44%) Windows Server 2008
7 1 (2.44%) Windows Server 2012
Processes & Methodologies
1 16 (39.02%) ITIL
2 12 (29.27%) Break/Fix
3 11 (26.83%) Problem-Solving
4 10 (24.39%) Investment Management
5 5 (12.20%) Service Management
6 4 (9.76%) Asset Management
6 4 (9.76%) Business Intelligence
6 4 (9.76%) Cross-Browser Compatibility
6 4 (9.76%) Digital Marketing
6 4 (9.76%) Line Management
6 4 (9.76%) Mobile Device Management
6 4 (9.76%) Programme Management
6 4 (9.76%) Software Asset Management
6 4 (9.76%) Task Automation
6 4 (9.76%) Web Development
7 3 (7.32%) Migration
7 3 (7.32%) Service Delivery
8 2 (4.88%) Application Discovery
8 2 (4.88%) Business Analysis
8 2 (4.88%) Software Deployment
Programming Languages
1 7 (17.07%) PowerShell
2 4 (9.76%) VBA
3 2 (4.88%) VB
4 1 (2.44%) C
4 1 (2.44%) C#
Qualifications
1 41 (100.00%) Microsoft Certification
2 30 (73.17%) MCSE
3 16 (39.02%) MCP
4 12 (29.27%) A+ Certification
5 10 (24.39%) NVQ Level 3
6 3 (7.32%) MCSA
6 3 (7.32%) MCTS
7 2 (4.88%) Degree
7 2 (4.88%) MCITP
8 1 (2.44%) CCNA
8 1 (2.44%) CCNP
8 1 (2.44%) Cisco Certification
8 1 (2.44%) ITIL Certification
8 1 (2.44%) ITIL Foundation Certificate
8 1 (2.44%) MCDBA
8 1 (2.44%) MOS
8 1 (2.44%) SC Cleared
8 1 (2.44%) Security Cleared
Quality Assurance & Compliance
1 11 (26.83%) SLA
2 2 (4.88%) QA
System Software
1 16 (39.02%) Active Directory
2 10 (24.39%) Virtual Desktop
3 4 (9.76%) Microsoft App-V
4 1 (2.44%) Hyper-V
4 1 (2.44%) VMware Infrastructure
4 1 (2.44%) XenApp
Systems Management
1 20 (48.78%) SCCM
2 4 (9.76%) Systems Management Server (SMS)
3 2 (4.88%) Symantec Endpoint Protection
4 1 (2.44%) McAfee ePO
4 1 (2.44%) Sysprep
4 1 (2.44%) WSUS
Vendors
1 17 (41.46%) Microsoft
2 15 (36.59%) Citrix
3 11 (26.83%) Apple
4 10 (24.39%) Bloomberg
4 10 (24.39%) Google
4 10 (24.39%) Reuters
4 10 (24.39%) Wyse
5 5 (12.20%) Ivanti
6 4 (9.76%) Adobe
6 4 (9.76%) SAP
7 2 (4.88%) Symantec
8 1 (2.44%) Avaya
8 1 (2.44%) Cisco
8 1 (2.44%) Dell
8 1 (2.44%) McAfee
8 1 (2.44%) Qualys
8 1 (2.44%) ServiceNow
8 1 (2.44%) VMware
8 1 (2.44%) Xerox