The following table provides summary statistics for contract job vacancies with a requirement for MCDST qualifications. Included is a benchmarking guide to the contractor rates offered over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Microsoft Certified Desktop Support Technician (MCDST)
UK
Rank 578 595 600
Rank change year-on-year +17 +5  
Contract jobs citing MCDST 31 46 23
As % of all contract IT jobs advertised in the UK 0.069% 0.086% 0.043%
As % of the Qualifications category 0.33% 0.41% 0.22%
Number of daily rates quoted 13 12 5
Median daily rate £90 £200 £180
Median daily rate % change year-on-year -55.00% +11.11%  
UK excluding London median daily rate £90 £203 £180
% change year-on-year -55.55% +12.50%  
Number of hourly rates quoted 7 1 2
Median hourly rate £12.07 £16.50 £15.39
Median hourly rate % change year-on-year -26.84% +7.24%  
UK excluding London median hourly rate £12.07 £16.50 £16.84
% change year-on-year -26.84% -2.01%  

MCDST is in the academic qualifications and professional certifications category. The following table is for comparison with the above and provides summary statistics for all academic qualifications and professional certifications cited in contract job vacancies.

Academic & Professional Certification
UK
Contract job vacancies requiring academic qualifications or professional certifications 9304 11097 10684
As % of all contract IT job vacancies advertised in the UK 20.80% 20.85% 20.08%
Number of daily rates quoted 5917 6921 6076
Median daily rate £420 £405 £399
Median daily rate % change year-on-year +3.70% +1.55%  
90% offered a daily rate of more than £263 £251 £230
10% offered a daily rate of more than £550 £563 £545
UK excluding London median daily rate £400 £390 £375
% change year-on-year +2.56% +4.00%  
Number of hourly rates quoted 446 405 487
Median hourly rate £30.00 £37.50 £22.50
Median hourly rate % change year-on-year -20.00% +66.66%  
90% offered a hourly rate of more than £12.50 £12.43 £12.50
10% offered a hourly rate of more than £52.00 £57.50 £49.50
UK excluding London median hourly rate £29.92 £40.00 £22.50
% change year-on-year -25.20% +77.77%  

MCDST
Job Vacancy Trend

The job posting trend of jobs advertised citing MCDST as a proportion of all contract or permanent IT jobs with a match in the Qualifications category.

Job vacancy trend for MCDST in the UK

MCDST
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing MCDST.

Contractor daily rate trend for MCDST in the UK

MCDST
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing MCDST.

Contractor hourly rate trend for MCDST in the UK

MCDST
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing MCDST within the UK over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +3 10 £133 -33.75% 2
London +25 6 £133 -33.75% 1
Channel Islands - 6 - -
Jersey - 6 - -
North West +23 2 - -
Cheshire - 2 - -
South West +2 1 - -
City of London -2 1 £120 -59.66%
Chester - 1 - -
Wiltshire - 1 - -
East of England - 1 - -
Romford - 1 £145 -
Hertfordshire - 1 - -

MCDST
Top 30 Related IT Skills

For the 6 months to 26 March 2017, IT contractor jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for MCDST.

1 60 (100.00%) Microsoft Certification
2 50 (83.33%) Active Directory
3 49 (81.67%) Microsoft
4 42 (70.00%) Windows
5 31 (51.67%) MS Office
6 28 (46.67%) ITIL
7 25 (41.67%) TCP/IP
8 24 (40.00%) MS Exchange
8 24 (40.00%) Apple
9 22 (36.67%) MCP
9 22 (36.67%) Windows 7
10 20 (33.33%) DHCP
10 20 (33.33%) DNS
11 19 (31.67%) Citrix
11 19 (31.67%) LAN
12 17 (28.33%) Blackberry
13 16 (26.67%) MCSE
13 16 (26.67%) Windows 8
14 14 (23.33%) Windows Server
14 14 (23.33%) PDA
15 13 (21.67%) Incident Management
15 13 (21.67%) Internet
15 13 (21.67%) Analytical Skills
16 12 (20.00%) MCSA
16 12 (20.00%) Windows XP
16 12 (20.00%) WAN
17 11 (18.33%) Service Management
17 11 (18.33%) Billing
17 11 (18.33%) SCCM
17 11 (18.33%) Management Information System

MCDST
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (40.00%) MS Exchange
2 9 (15.00%) Blackberry Enterprise Server
3 7 (11.67%) Exchange Server 2010
4 4 (6.67%) Skype for Business
5 3 (5.00%) IIS
6 1 (1.67%) SharePoint
Applications
1 31 (51.67%) MS Office
2 7 (11.67%) MS Excel
Business Applications
1 7 (11.67%) Remedy ITSM
2 3 (5.00%) Dynamics CRM
Cloud Services
1 2 (3.33%) Office 365
2 1 (1.67%) Microsoft Azure
2 1 (1.67%) SaaS
Communications & Networking
1 25 (41.67%) TCP/IP
2 20 (33.33%) DHCP
2 20 (33.33%) DNS
3 19 (31.67%) LAN
4 13 (21.67%) Internet
5 12 (20.00%) WAN
6 9 (15.00%) Wireless
7 7 (11.67%) Ethernet
7 7 (11.67%) Wi-Fi
8 3 (5.00%) IP Telephony
8 3 (5.00%) Network Security
9 2 (3.33%) VoIP
9 2 (3.33%) VPN
10 1 (1.67%) Cisco IOS
10 1 (1.67%) Firewall
Database & Business Intelligence
1 3 (5.00%) SQL Server
1 3 (5.00%) SQL Server 2008
Development Applications
1 3 (5.00%) CruiseControl
1 3 (5.00%) Team Foundation Server
1 3 (5.00%) TeamCity
1 3 (5.00%) Visual Studio Team System
2 1 (1.67%) MSI
General
1 11 (18.33%) Billing
2 6 (10.00%) Retail
3 4 (6.67%) Finance
4 3 (5.00%) Publishing
5 2 (3.33%) Banking
5 2 (3.33%) Military
6 1 (1.67%) Games
6 1 (1.67%) Legal
6 1 (1.67%) Local Government
6 1 (1.67%) Telecoms
Job Titles
1 26 (43.33%) Analyst
2 16 (26.67%) Help Desk Analyst
3 14 (23.33%) Desktop Support
4 11 (18.33%) First Line Help Desk Analyst
5 10 (16.67%) IT Support
5 10 (16.67%) Support Engineer
6 9 (15.00%) Desktop Engineer
6 9 (15.00%) IT Support Technician
6 9 (15.00%) IT Technician
6 9 (15.00%) Support Technician
7 8 (13.33%) 2nd Line Engineer
7 8 (13.33%) Desktop Support Engineer
7 8 (13.33%) Support Analyst
8 5 (8.33%) Desktop Analyst
8 5 (8.33%) Desktop Support Analyst
9 4 (6.67%) 2nd Line Support
9 4 (6.67%) 2nd Line Support Engineer
10 3 (5.00%) 2nd Line Desktop Support Engineer
10 3 (5.00%) Windows Engineer
10 3 (5.00%) Windows Support Engineer
Libraries, Frameworks & Software Standards
1 3 (5.00%) .NET
1 3 (5.00%) ASP.NET
1 3 (5.00%) WCF
1 3 (5.00%) WF
Miscellaneous
1 17 (28.33%) Blackberry
2 14 (23.33%) PDA
3 13 (21.67%) Analytical Skills
4 11 (18.33%) Management Information System
5 10 (16.67%) Data Centre
5 10 (16.67%) Handset
6 9 (15.00%) Fat Client
6 9 (15.00%) Thin Client
7 7 (11.67%) Client/Server
8 4 (6.67%) Smartphone
9 3 (5.00%) Clustering
10 2 (3.33%) e-Learning
11 1 (1.67%) Biotechnology
11 1 (1.67%) iPad
11 1 (1.67%) Video Conferencing
Operating Systems
1 42 (70.00%) Windows
2 22 (36.67%) Windows 7
3 16 (26.67%) Windows 8
4 14 (23.33%) Windows Server
5 12 (20.00%) Windows XP
6 10 (16.67%) Windows Server 2012
7 9 (15.00%) Mac OS X
7 9 (15.00%) Windows Server 2003
8 7 (11.67%) Apple iOS
9 4 (6.67%) Windows Server 2008
10 2 (3.33%) Windows 10
11 1 (1.67%) Android
11 1 (1.67%) Linux
11 1 (1.67%) Red Hat Enterprise Linux
11 1 (1.67%) Windows Vista
Processes & Methodologies
1 28 (46.67%) ITIL
2 13 (21.67%) Incident Management
3 11 (18.33%) Service Management
4 10 (16.67%) Time Management
5 9 (15.00%) ITIL V3
5 9 (15.00%) Mobile Device Management
6 8 (13.33%) Change Management
7 7 (11.67%) Identity Management
7 7 (11.67%) Validation
8 6 (10.00%) Network Architecture
9 5 (8.33%) Patch Management
10 4 (6.67%) Service Delivery
11 3 (5.00%) CRM
11 3 (5.00%) Database Mirroring
11 3 (5.00%) Network Management
11 3 (5.00%) Problem Management
11 3 (5.00%) Virtual Environments
12 2 (3.33%) Analytics
12 2 (3.33%) Coaching
12 2 (3.33%) Process Improvement
Programming Languages
1 4 (6.67%) PowerShell
2 3 (5.00%) C#
3 2 (3.33%) C
3 2 (3.33%) SQL
4 1 (1.67%) VB
4 1 (1.67%) VBScript
Qualifications
1 60 (100.00%) Microsoft Certification
2 22 (36.67%) MCP
3 16 (26.67%) MCSE
4 12 (20.00%) MCSA
5 9 (15.00%) Degree
6 8 (13.33%) Network+ Certification
7 7 (11.67%) ACDT
7 7 (11.67%) ACHDS
7 7 (11.67%) ACTC
7 7 (11.67%) MCSM
8 6 (10.00%) MCITP
9 4 (6.67%) A+ Certification
9 4 (6.67%) MCTS
10 3 (5.00%) CCNA
10 3 (5.00%) CCNP
10 3 (5.00%) Cisco Certification
10 3 (5.00%) MCDBA
11 2 (3.33%) ITIL Certification
11 2 (3.33%) NVQ Level 3
12 1 (1.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 8 (13.33%) SLA
System Software
1 50 (83.33%) Active Directory
2 8 (13.33%) Virtual Desktop
3 7 (11.67%) Virtual Servers
3 7 (11.67%) XenApp
4 3 (5.00%) Hyper-V
5 1 (1.67%) Microsoft App-V
5 1 (1.67%) VMware ESXi
5 1 (1.67%) vSphere
Systems Management
1 11 (18.33%) SCCM
2 4 (6.67%) WSUS
3 1 (1.67%) Sysprep
Vendors
1 49 (81.67%) Microsoft
2 24 (40.00%) Apple
3 19 (31.67%) Citrix
4 7 (11.67%) BMC
4 7 (11.67%) Remedy
5 3 (5.00%) Cisco
6 2 (3.33%) VMware
6 2 (3.33%) Xerox
7 1 (1.67%) Acronis
7 1 (1.67%) Avaya
7 1 (1.67%) Intel Security
7 1 (1.67%) Juniper
7 1 (1.67%) LANDesk
7 1 (1.67%) MobileIron
7 1 (1.67%) Polycom
7 1 (1.67%) Red Hat
7 1 (1.67%) ServiceNow
7 1 (1.67%) Sophos
7 1 (1.67%) Veeam