Period
to 20 November 2018

The following table provides summary statistics for contract job vacancies with a requirement for MCDST qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 20 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Microsoft Certified Desktop Support Technician (MCDST)
UK
6 months to
20 Nov 2018
Same period 2017 Same period 2016
Rank 848 796 815
Rank change year-on-year -52 +19 +7
Contract jobs citing MCDST 47 93 80
As % of all contract IT jobs advertised in the UK 0.045% 0.091% 0.077%
As % of the Qualifications category 0.24% 0.48% 0.37%
Number of daily rates quoted 21 65 40
UK median daily rate £145 £140 £130
Median daily rate % change year-on-year +3.57% +7.69% -16.13%
10th Percentile £120 £90 £90
90th Percentile £349 £331 £177
UK excluding London median daily rate £143 £140 £130
% change year-on-year +1.79% +7.69% -7.14%
Number of hourly rates quoted 14 0 6
UK median hourly rate £15.85 - £13.00
UK excluding London median hourly rate £15.85 - £13.00

MCDST is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Contract vacancies requiring academic qualifications or professional certifications 19,570 19,247 21,639
As % of all contract IT jobs advertised in the UK 18.81% 18.82% 20.80%
Number of daily rates quoted 11,573 11,795 13,500
UK median daily rate £450 £425 £413
Median daily rate % change year-on-year +5.88% +3.03% +3.13%
10th Percentile £253 £221 £243
90th Percentile £625 £600 £588
UK excluding London median daily rate £425 £400 £388
% change year-on-year +6.25% +3.23% +0.65%
Number of hourly rates quoted 944 900 851
UK median hourly rate £25.00 £26.25 £26.50
Median hourly rate % change year-on-year -4.76% -0.94% +6.00%
10th Percentile £12.61 £12.00 £12.13
90th Percentile £51.25 £50.00 £49.19
UK excluding London median hourly rate £26.50 £27.50 £27.50
% change year-on-year -3.64% - +10.00%

MCDST
Job Vacancy Trend

Job postings citing MCDST as a percentage of all IT jobs advertised.

Job vacancy trend for MCDST in the UK

MCDST
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing MCDST.

Contractor daily rate trend for MCDST in the UK

MCDST
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing MCDST over the 6 months to 20 November 2018.

Contractor daily rate histogram for MCDST in the UK

MCDST
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing MCDST.

Contractor hourly rate trend for MCDST in the UK

MCDST
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing MCDST over the 6 months to 20 November 2018.

Contractor hourly rate histogram for MCDST in the UK

MCDST
Top 11 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing MCDST within the UK over the 6 months to 20 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -40 40 £160 -3.32% 9
UK excluding London -38 34 £143 +1.79% 5
South East -26 13 £145 -47.27% 2
Midlands +8 12 £160 +14.29%
West Midlands - 12 £160 -
London -28 9 £341 +106.19% 4
North of England -34 5 £146 +4.46% 2
Scotland -15 3 £137 +51.67%
Yorkshire -23 3 - - 1
North West -10 2 £146 +4.46% 1
South West - 1 - - 1

For the 6 months to 20 November 2018, IT contractor jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for MCDST.

1 47 (100.00%) Microsoft Certification
2 32 (68.09%) Windows
3 28 (59.57%) MCSE
4 21 (44.68%) Microsoft Office
4 21 (44.68%) MCP
4 21 (44.68%) Windows 7
5 20 (42.55%) Microsoft
5 20 (42.55%) Active Directory
6 18 (38.30%) Apple
6 18 (38.30%) Finance
6 18 (38.30%) SCCM
7 17 (36.17%) Windows 10
8 16 (34.04%) A+ Certification
9 15 (31.91%) Office 365
10 14 (29.79%) TCP/IP
11 12 (25.53%) Break/Fix
12 11 (23.40%) SLA
12 11 (23.40%) NVQ Level 3
12 11 (23.40%) Android
12 11 (23.40%) Google
12 11 (23.40%) Smartphone
13 10 (21.28%) ITIL
13 10 (21.28%) Citrix
14 9 (19.15%) Internet
14 9 (19.15%) Electronics
14 9 (19.15%) Wireless
14 9 (19.15%) Service Management
15 8 (17.02%) Microsoft Excel
15 8 (17.02%) Apple iOS
16 7 (14.89%) Manufacturing

MCDST
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.64%) MS Exchange
2 2 (4.26%) Exchange Server 2007
3 1 (2.13%) IBM Notes
3 1 (2.13%) Skype for Business
Applications
1 21 (44.68%) Microsoft Office
2 8 (17.02%) Microsoft Excel
3 5 (10.64%) Microsoft PowerPoint
3 5 (10.64%) MS Visio
4 1 (2.13%) Acrobat
Cloud Services
1 15 (31.91%) Office 365
Communications & Networking
1 14 (29.79%) TCP/IP
2 9 (19.15%) Internet
2 9 (19.15%) Wireless
3 5 (10.64%) LAN
4 3 (6.38%) DHCP
4 3 (6.38%) DNS
4 3 (6.38%) Ethernet
4 3 (6.38%) SMS
5 2 (4.26%) Remote Desktop
5 2 (4.26%) WAN
6 1 (2.13%) Skype
Development Applications
1 1 (2.13%) MSI
General
1 18 (38.30%) Finance
2 9 (19.15%) Electronics
3 7 (14.89%) Manufacturing
4 6 (12.77%) Marketing
4 6 (12.77%) Telecoms
5 3 (6.38%) Banking
6 1 (2.13%) Advertising
6 1 (2.13%) Legal
6 1 (2.13%) Military
Job Titles
1 18 (38.30%) Support Engineer
2 16 (34.04%) Desktop Support
3 9 (19.15%) 2nd Line Support
4 6 (12.77%) Desktop Engineer
4 6 (12.77%) Desktop Support Engineer
5 4 (8.51%) Analyst
6 3 (6.38%) 2nd Line Desktop Support
6 3 (6.38%) 2nd Line Technical Support
6 3 (6.38%) IT Support
6 3 (6.38%) Technical Support
7 2 (4.26%) 2nd Line Engineer
7 2 (4.26%) 2nd Line Support Engineer
7 2 (4.26%) Desktop Technician
7 2 (4.26%) Service Analyst
7 2 (4.26%) Service Desk Analyst
8 1 (2.13%) Administrator
8 1 (2.13%) Applications Packager
8 1 (2.13%) Help Desk Analyst
8 1 (2.13%) IT Support Technician
8 1 (2.13%) Senior Systems Administrator
Miscellaneous
1 11 (23.40%) Smartphone
2 7 (14.89%) Analytical Skills
3 6 (12.77%) NHS
4 5 (10.64%) Management Information System
4 5 (10.64%) Video Conferencing
5 4 (8.51%) Blackberry
6 3 (6.38%) Client/Server
6 3 (6.38%) e-Learning
7 1 (2.13%) Computer Science
7 1 (2.13%) PDA
Operating Systems
1 32 (68.09%) Windows
2 21 (44.68%) Windows 7
3 17 (36.17%) Windows 10
4 11 (23.40%) Android
5 8 (17.02%) Apple iOS
6 6 (12.77%) Windows Server
7 5 (10.64%) Windows XP
8 1 (2.13%) Windows Server 2008
8 1 (2.13%) Windows Server 2012
Processes & Methodologies
1 12 (25.53%) Break/Fix
2 10 (21.28%) ITIL
3 9 (19.15%) Service Management
4 7 (14.89%) Problem-Solving
5 6 (12.77%) Asset Management
5 6 (12.77%) Business Intelligence
5 6 (12.77%) Digital Marketing
5 6 (12.77%) Line Management
5 6 (12.77%) Programme Management
5 6 (12.77%) Software Asset Management
6 5 (10.64%) Cross-Browser Compatibility
6 5 (10.64%) Mobile Device Management
6 5 (10.64%) Task Automation
6 5 (10.64%) Web Development
7 4 (8.51%) Change Management
7 4 (8.51%) Investment Management
7 4 (8.51%) Migration
7 4 (8.51%) Service Delivery
8 3 (6.38%) Stakeholder Management
8 3 (6.38%) Validation
Programming Languages
1 6 (12.77%) PowerShell
2 5 (10.64%) VBA
3 4 (8.51%) Java
4 3 (6.38%) C
5 1 (2.13%) VB
Qualifications
1 47 (100.00%) Microsoft Certification
2 28 (59.57%) MCSE
3 21 (44.68%) MCP
4 16 (34.04%) A+ Certification
5 11 (23.40%) NVQ Level 3
6 7 (14.89%) MCSA
7 4 (8.51%) ACDT
7 4 (8.51%) ACHDS
7 4 (8.51%) ACTC
7 4 (8.51%) MCSM
7 4 (8.51%) Network+ Certification
8 3 (6.38%) SC Cleared
8 3 (6.38%) Security Cleared
9 2 (4.26%) Degree
9 2 (4.26%) MCITP
10 1 (2.13%) DBS Check
10 1 (2.13%) MCTS
Quality Assurance & Compliance
1 11 (23.40%) SLA
2 1 (2.13%) QA
System Software
1 20 (42.55%) Active Directory
2 5 (10.64%) Microsoft App-V
3 4 (8.51%) Virtual Desktop
4 3 (6.38%) Virtual Servers
5 1 (2.13%) VMware Infrastructure
5 1 (2.13%) XenApp
Systems Management
1 18 (38.30%) SCCM
2 5 (10.64%) Systems Management Server (SMS)
3 2 (4.26%) SCOM
4 1 (2.13%) McAfee ePO
4 1 (2.13%) Symantec Endpoint Protection
4 1 (2.13%) Sysprep
4 1 (2.13%) WSUS
Vendors
1 20 (42.55%) Microsoft
2 18 (38.30%) Apple
3 11 (23.40%) Google
4 10 (21.28%) Citrix
5 6 (12.77%) Ivanti
5 6 (12.77%) SAP
6 5 (10.64%) Adobe
6 5 (10.64%) Bloomberg
7 4 (8.51%) Dell
7 4 (8.51%) HP
7 4 (8.51%) Oracle
7 4 (8.51%) Reuters
7 4 (8.51%) Symantec
7 4 (8.51%) Wyse
8 3 (6.38%) Cisco
8 3 (6.38%) Xerox
9 2 (4.26%) BMC
9 2 (4.26%) Micro Focus
9 2 (4.26%) ServiceNow
10 1 (2.13%) VMware