Period
to 20 October 2017

The following table provides summary statistics for contract job vacancies with a requirement for MCDST qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 20 October 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Microsoft Certified Desktop Support Technician (MCDST)
UK
6 months to
20 Oct 2017
Same period 2016 Same period 2015
Rank 794 809 825
Rank change year-on-year +15 +16 -35
Contract jobs citing MCDST 84 83 79
As % of all contract IT jobs advertised in the UK 0.085% 0.078% 0.069%
As % of the Qualifications category 0.45% 0.37% 0.35%
Number of daily rates quoted 62 40 31
UK median daily rate £143 £133 £140
Median daily rate % change year-on-year +7.55% -5.36% +7.69%
10th Percentile £90 £90 £108
90th Percentile £328 £238 £425
UK excluding London median daily rate £200 £130 £120
% change year-on-year +53.85% +8.33% -7.69%
Number of hourly rates quoted 0 4 10
UK median hourly rate - £15.20 £14.50
Median hourly rate % change year-on-year - +4.83% -6.45%
UK excluding London median hourly rate - £13.00 £14.50
% change year-on-year - -10.34% -7.20%

MCDST is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Contract vacancies requiring academic qualifications or professional certifications 18486 22349 22280
As % of all contract IT jobs advertised in the UK 18.61% 21.03% 19.51%
Number of daily rates quoted 11289 13874 13354
UK median daily rate £425 £408 £400
Median daily rate % change year-on-year +4.29% +1.88% +3.23%
10th Percentile £225 £240 £240
90th Percentile £600 £588 £575
UK excluding London median daily rate £400 £380 £380
% change year-on-year +5.26% - +4.83%
Number of hourly rates quoted 899 850 1087
UK median hourly rate £27.50 £26.74 £23.75
Median hourly rate % change year-on-year +2.83% +12.60% +21.79%
10th Percentile £12.00 £12.25 £11.75
90th Percentile £50.00 £49.19 £50.00
UK excluding London median hourly rate £30.00 £27.50 £25.00
% change year-on-year +9.09% +10.00% +25.00%

MCDST
Job Vacancy Trend

Job postings citing MCDST as a percentage of all IT jobs advertised.

Job vacancy trend for MCDST in the UK

MCDST
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing MCDST.

Contractor daily rate trend for MCDST in the UK

MCDST
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing MCDST over the 6 months to 20 October 2017.

Contractor daily rate histogram for MCDST in the UK

MCDST
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing MCDST.

Contractor hourly rate trend for MCDST in the UK

MCDST
Top 11 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing MCDST within the UK over the 6 months to 20 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +38 63 £178 +26.79% 3
London +13 34 £166 +6.77% 2
UK excluding London +47 32 £200 +53.85% 1
South East +19 17 £275 +111.54% 1
North of England +65 9 £244 +98.98%
Yorkshire +33 8 £288 +259.38%
Midlands +39 3 £140 -
East Midlands - 3 £140 -
Scotland - 2 £90 -
North West +20 1 £140 -33.33%
Wales - 1 - -

For the 6 months to 20 October 2017, IT contractor jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for MCDST.

1 84 (100.00%) Microsoft Certification
2 64 (76.19%) Active Directory
3 54 (64.29%) TCP/IP
4 53 (63.10%) Windows
5 50 (59.52%) Microsoft
6 49 (58.33%) Windows 7
7 45 (53.57%) MCSE
7 45 (53.57%) Microsoft Office
8 41 (48.81%) MCP
9 38 (45.24%) MS Exchange
9 38 (45.24%) DNS
10 37 (44.05%) Citrix
11 36 (42.86%) DHCP
12 33 (39.29%) ITIL
13 31 (36.90%) LAN
14 24 (28.57%) SCCM
14 24 (28.57%) Analytical Skills
15 23 (27.38%) Apple iOS
15 23 (27.38%) MCSA
16 22 (26.19%) Incident Management
16 22 (26.19%) Office 365
17 21 (25.00%) Finance
18 20 (23.81%) Blackberry
19 19 (22.62%) WAN
19 19 (22.62%) PDA
20 18 (21.43%) Network+ Certification
21 17 (20.24%) Wireless
21 17 (20.24%) Apple
22 16 (19.05%) Internet
22 16 (19.05%) A+ Certification

MCDST
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (45.24%) MS Exchange
2 15 (17.86%) Exchange Server 2007
3 12 (14.29%) IBM Notes
4 3 (3.57%) Blackberry Enterprise Server
4 3 (3.57%) CMS
4 3 (3.57%) Exchange Server 2010
4 3 (3.57%) Skype for Business
Applications
1 45 (53.57%) Microsoft Office
2 7 (8.33%) Microsoft Excel
3 2 (2.38%) Microsoft PowerPoint
3 2 (2.38%) MS Visio
4 1 (1.19%) Microsoft Project
Cloud Services
1 22 (26.19%) Office 365
2 2 (2.38%) Amazon AWS
Communications & Networking
1 54 (64.29%) TCP/IP
2 38 (45.24%) DNS
3 36 (42.86%) DHCP
4 31 (36.90%) LAN
5 19 (22.62%) WAN
6 17 (20.24%) Wireless
7 16 (19.05%) Internet
8 15 (17.86%) Ethernet
9 3 (3.57%) Cisco IOS
9 3 (3.57%) SAN
10 2 (2.38%) VPN
11 1 (1.19%) PBX
General
1 21 (25.00%) Finance
2 4 (4.76%) Billing
3 3 (3.57%) Banking
3 3 (3.57%) Law
3 3 (3.57%) Legal
3 3 (3.57%) Military
4 2 (2.38%) Retail
5 1 (1.19%) Automotive
5 1 (1.19%) Front Office
5 1 (1.19%) Telecoms
Job Titles
1 32 (38.10%) Analyst
2 22 (26.19%) Desktop Support
3 17 (20.24%) Help Desk Analyst
4 11 (13.10%) 2nd Line Support
4 11 (13.10%) First Line Help Desk Analyst
5 10 (11.90%) Desktop Engineer
5 10 (11.90%) Service Desk Analyst
5 10 (11.90%) Support Engineer
6 9 (10.71%) Service Desk Engineer
7 8 (9.52%) Systems Engineer
8 7 (8.33%) Service Analyst
8 7 (8.33%) Support Analyst
9 5 (5.95%) Desktop Analyst
9 5 (5.95%) Desktop Support Engineer
9 5 (5.95%) Desktop Technician
10 4 (4.76%) 2nd/3rd Line Support
10 4 (4.76%) Desktop Support Analyst
10 4 (4.76%) Help Desk Support
10 4 (4.76%) IT Analyst
10 4 (4.76%) IT Support
Miscellaneous
1 24 (28.57%) Analytical Skills
2 20 (23.81%) Blackberry
3 19 (22.62%) PDA
4 15 (17.86%) Client/Server
5 11 (13.10%) Management Information System
5 11 (13.10%) Video Conferencing
6 6 (7.14%) Data Centre
7 4 (4.76%) Computer Science
8 3 (3.57%) e-Learning
9 2 (2.38%) Driving Licence
9 2 (2.38%) iPad
9 2 (2.38%) iPhone
10 1 (1.19%) Replication
10 1 (1.19%) Smartphone
Operating Systems
1 53 (63.10%) Windows
2 49 (58.33%) Windows 7
3 23 (27.38%) Apple iOS
4 9 (10.71%) Windows 10
5 3 (3.57%) Android
6 2 (2.38%) Mac OS X
6 2 (2.38%) Windows Server
7 1 (1.19%) Windows Server 2003
7 1 (1.19%) Windows Server 2008
Processes & Methodologies
1 33 (39.29%) ITIL
2 22 (26.19%) Incident Management
3 16 (19.05%) Change Management
4 15 (17.86%) Time Management
4 15 (17.86%) Validation
5 7 (8.33%) Coaching
6 6 (7.14%) ITIL V3
6 6 (7.14%) Service Delivery
7 5 (5.95%) Asset Management
7 5 (5.95%) Identity Management
8 3 (3.57%) Analytics
8 3 (3.57%) Document Management
8 3 (3.57%) Investment Management
8 3 (3.57%) ITSM
8 3 (3.57%) Logistics
8 3 (3.57%) Mathematics
8 3 (3.57%) Process Improvement
9 2 (2.38%) Migration
10 1 (1.19%) PRINCE2
10 1 (1.19%) Workflow
Programming Languages
1 16 (19.05%) Java
2 3 (3.57%) C
3 1 (1.19%) SQL
Qualifications
1 84 (100.00%) Microsoft Certification
2 45 (53.57%) MCSE
3 41 (48.81%) MCP
4 23 (27.38%) MCSA
5 18 (21.43%) Network+ Certification
6 16 (19.05%) A+ Certification
6 16 (19.05%) ACHDS
6 16 (19.05%) MCSM
7 15 (17.86%) ACDT
7 15 (17.86%) ACTC
8 10 (11.90%) Degree
9 7 (8.33%) ITIL Certification
10 4 (4.76%) Computer Science Degree
10 4 (4.76%) MCITP
Quality Assurance & Compliance
1 11 (13.10%) SLA
System Software
1 64 (76.19%) Active Directory
2 16 (19.05%) Virtual Servers
3 11 (13.10%) XenApp
4 7 (8.33%) Virtual Desktop
4 7 (8.33%) VMware Infrastructure
5 1 (1.19%) Virtual Machines
5 1 (1.19%) vSphere
Systems Management
1 24 (28.57%) SCCM
2 1 (1.19%) Norton AntiVirus
Vendors
1 50 (59.52%) Microsoft
2 37 (44.05%) Citrix
3 17 (20.24%) Apple
4 16 (19.05%) Oracle
5 12 (14.29%) Lotus
6 9 (10.71%) Cisco
7 7 (8.33%) Bloomberg
7 7 (8.33%) Reuters
7 7 (8.33%) VMware
7 7 (8.33%) Wyse
8 6 (7.14%) ServiceNow
9 3 (3.57%) Avaya
9 3 (3.57%) McAfee
9 3 (3.57%) MobileIron
9 3 (3.57%) Polycom
9 3 (3.57%) Xerox
10 1 (1.19%) HP
10 1 (1.19%) IBM
10 1 (1.19%) Remedy
10 1 (1.19%) Symantec