The following table provides summary statistics for contract job vacancies with a requirement for MCDST qualifications. Included is a benchmarking guide to the contractor rates offered over the 3 months to 28 April 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Microsoft Certified Desktop Support Technician (MCDST)
UK
3 months to
28 Apr 2017
Same period 2016 Same period 2015
Rank 578 614 615
Rank change year-on-year +36 +1  
Contract jobs citing MCDST 25 31 26
As % of all contract IT jobs advertised in the UK 0.053% 0.055% 0.047%
As % of the Qualifications category 0.26% 0.26% 0.24%
Number of daily rates quoted 13 7 4
Median daily rate £90 £180 £136
Median daily rate % change year-on-year -50.00% +32.11%  
UK excluding London median daily rate £90 £230 £106
% change year-on-year -60.86% +116.47%  
Number of hourly rates quoted 4 0 4
Median hourly rate £15.17 - £15.75
90% offered a hourly rate of more than £12.07 - £14.25
10% offered a hourly rate of more than £18.55 - £16.74
UK excluding London median hourly rate £15.17 - £16.50

MCDST is in the academic qualifications and professional certifications category. The following table is for comparison with the above and provides summary statistics for all academic qualifications and professional certifications cited in contract job vacancies.

Academic & Professional Certification
UK
Contract job vacancies requiring academic qualifications or professional certifications 9486 11865 10962
As % of all contract IT job vacancies advertised in the UK 20.12% 21.24% 19.68%
Number of daily rates quoted 5905 7440 6203
Median daily rate £425 £400 £390
Median daily rate % change year-on-year +6.25% +2.56%  
90% offered a daily rate of more than £265 £259 £240
10% offered a daily rate of more than £575 £555 £534
UK excluding London median daily rate £405 £380 £375
% change year-on-year +6.57% +1.33%  
Number of hourly rates quoted 471 397 537
Median hourly rate £33.00 £28.50 £22.50
Median hourly rate % change year-on-year +15.78% +26.66%  
90% offered a hourly rate of more than £13.00 £12.49 £12.50
10% offered a hourly rate of more than £50.10 £48.14 £49.50
UK excluding London median hourly rate £31.50 £35.00 £22.50
% change year-on-year -10.00% +55.55%  

MCDST
Job Vacancy Trend

The job posting trend of jobs advertised citing MCDST as a proportion of all contract or permanent IT jobs with a match in the Qualifications category.

Job vacancy trend for MCDST in the UK

MCDST
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing MCDST.

Contractor daily rate trend for MCDST in the UK

MCDST
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing MCDST.

Contractor hourly rate trend for MCDST in the UK

MCDST
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing MCDST within the UK over the 3 months to 28 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +20 9 £120 -33.33% 4
London +28 5 £133 -8.62%
Jersey - 4 - -
Channel Islands - 4 - -
North West +26 1 - -
South East +7 1 - - 2
City of London -5 1 £120 -17.24%
East of England - 1 - -
East Midlands - 1 £120 -
Leicestershire - 1 £120 -
Hertfordshire - 1 - -
Hampshire - 1 - - 1
Cheshire - 1 - -
Leicester - 1 £120 -
Chester - 1 - -

For the 6 months to 28 April 2017, IT contractor jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for MCDST.

1 54 (100.00%) Microsoft Certification
2 49 (90.74%) Microsoft
3 44 (81.48%) Active Directory
4 37 (68.52%) Windows
5 27 (50.00%) ITIL
6 24 (44.44%) Microsoft Office
7 22 (40.74%) MS Exchange
8 20 (37.04%) TCP/IP
9 18 (33.33%) DHCP
9 18 (33.33%) DNS
10 17 (31.48%) Apple
10 17 (31.48%) Windows 7
11 15 (27.78%) MCP
12 13 (24.07%) Citrix
12 13 (24.07%) LAN
12 13 (24.07%) PDA
12 13 (24.07%) Analytical Skills
12 13 (24.07%) Windows Server
13 12 (22.22%) Incident Management
13 12 (22.22%) Windows XP
13 12 (22.22%) Blackberry
14 11 (20.37%) WAN
14 11 (20.37%) MCSE
14 11 (20.37%) SCCM
14 11 (20.37%) Handset
15 10 (18.52%) Billing
15 10 (18.52%) Service Management
15 10 (18.52%) Blackberry Enterprise Server
15 10 (18.52%) Windows 8
16 9 (16.67%) Windows Server 2012

MCDST
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (40.74%) MS Exchange
2 10 (18.52%) Blackberry Enterprise Server
3 6 (11.11%) Exchange Server 2010
4 4 (7.41%) Skype for Business
5 2 (3.70%) IIS
5 2 (3.70%) SharePoint
Applications
1 24 (44.44%) Microsoft Office
2 2 (3.70%) Microsoft Excel
Business Applications
1 6 (11.11%) Remedy ITSM
2 2 (3.70%) Dynamics CRM
Cloud Services
1 4 (7.41%) Office 365
2 1 (1.85%) Microsoft Azure
Communications & Networking
1 20 (37.04%) TCP/IP
2 18 (33.33%) DHCP
2 18 (33.33%) DNS
3 13 (24.07%) LAN
4 11 (20.37%) WAN
5 7 (12.96%) Internet
6 6 (11.11%) Wireless
7 3 (5.56%) IP Telephony
7 3 (5.56%) Network Security
7 3 (5.56%) VPN
8 2 (3.70%) Cisco IOS
8 2 (3.70%) Ethernet
8 2 (3.70%) VoIP
8 2 (3.70%) Wi-Fi
Database & Business Intelligence
1 2 (3.70%) SQL Server
1 2 (3.70%) SQL Server 2008
Development Applications
1 2 (3.70%) CruiseControl
1 2 (3.70%) Team Foundation Server
1 2 (3.70%) TeamCity
1 2 (3.70%) Visual Studio Team System
2 1 (1.85%) MSI
General
1 10 (18.52%) Billing
2 3 (5.56%) Publishing
3 2 (3.70%) Banking
3 2 (3.70%) Finance
3 2 (3.70%) Local Government
3 2 (3.70%) Military
3 2 (3.70%) Telecoms
4 1 (1.85%) Games
4 1 (1.85%) Legal
4 1 (1.85%) Retail
Job Titles
1 23 (42.59%) Analyst
2 15 (27.78%) Help Desk Analyst
3 11 (20.37%) Desktop Support
4 10 (18.52%) First Line Help Desk Analyst
5 8 (14.81%) 2nd Line Engineer
5 8 (14.81%) Desktop Engineer
5 8 (14.81%) IT Support
5 8 (14.81%) IT Support Technician
5 8 (14.81%) IT Technician
5 8 (14.81%) Support Engineer
5 8 (14.81%) Support Technician
6 6 (11.11%) Desktop Support Engineer
6 6 (11.11%) Support Analyst
7 5 (9.26%) 2nd Line Support
8 4 (7.41%) 2nd Line Support Engineer
9 3 (5.56%) 2nd Line Desktop Support
9 3 (5.56%) 2nd Line Desktop Support Engineer
9 3 (5.56%) Desktop Analyst
9 3 (5.56%) Service Desk Analyst
9 3 (5.56%) Windows Engineer
Libraries, Frameworks & Software Standards
1 2 (3.70%) .NET
1 2 (3.70%) ASP.NET
1 2 (3.70%) WCF
1 2 (3.70%) WF
Miscellaneous
1 13 (24.07%) Analytical Skills
1 13 (24.07%) PDA
2 12 (22.22%) Blackberry
3 11 (20.37%) Handset
4 9 (16.67%) Data Centre
5 8 (14.81%) Fat Client
5 8 (14.81%) Management Information System
5 8 (14.81%) Thin Client
6 3 (5.56%) Smartphone
7 2 (3.70%) Client/Server
7 2 (3.70%) Clustering
7 2 (3.70%) e-Learning
7 2 (3.70%) iPad
7 2 (3.70%) Video Conferencing
8 1 (1.85%) Biotechnology
Operating Systems
1 37 (68.52%) Windows
2 17 (31.48%) Windows 7
3 13 (24.07%) Windows Server
4 12 (22.22%) Windows XP
5 10 (18.52%) Windows 8
6 9 (16.67%) Windows Server 2012
7 8 (14.81%) Mac OS X
7 8 (14.81%) Windows Server 2003
8 3 (5.56%) Windows 10
8 3 (5.56%) Windows Server 2008
9 2 (3.70%) Android
9 2 (3.70%) Apple iOS
9 2 (3.70%) Windows Vista
10 1 (1.85%) Linux
10 1 (1.85%) Red Hat Enterprise Linux
Processes & Methodologies
1 27 (50.00%) ITIL
2 12 (22.22%) Incident Management
3 10 (18.52%) Service Management
4 9 (16.67%) ITIL V3
5 8 (14.81%) Mobile Device Management
6 5 (9.26%) Network Architecture
6 5 (9.26%) Patch Management
6 5 (9.26%) Service Delivery
7 4 (7.41%) Time Management
8 3 (5.56%) Change Management
8 3 (5.56%) Problem Management
8 3 (5.56%) Software Distribution
9 2 (3.70%) Configuration Management
9 2 (3.70%) CRM
9 2 (3.70%) Document Management
9 2 (3.70%) Logistics
9 2 (3.70%) Mathematics
9 2 (3.70%) Migration
9 2 (3.70%) Network Management
9 2 (3.70%) Validation
Programming Languages
1 3 (5.56%) PowerShell
2 2 (3.70%) C
2 2 (3.70%) C#
2 2 (3.70%) SQL
3 1 (1.85%) VB
3 1 (1.85%) VBScript
Qualifications
1 54 (100.00%) Microsoft Certification
2 15 (27.78%) MCP
3 11 (20.37%) MCSE
4 8 (14.81%) Degree
5 7 (12.96%) MCSA
6 6 (11.11%) MCITP
7 5 (9.26%) A+ Certification
8 4 (7.41%) Network+ Certification
9 3 (5.56%) MCTS
10 2 (3.70%) ACDT
10 2 (3.70%) ACHDS
10 2 (3.70%) ACTC
10 2 (3.70%) CCNA
10 2 (3.70%) CCNP
10 2 (3.70%) Cisco Certification
10 2 (3.70%) ITIL Certification
10 2 (3.70%) MCDBA
10 2 (3.70%) MCSM
10 2 (3.70%) NVQ Level 3
11 1 (1.85%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 8 (14.81%) SLA
System Software
1 44 (81.48%) Active Directory
2 7 (12.96%) Virtual Desktop
3 6 (11.11%) XenApp
4 2 (3.70%) Hyper-V
4 2 (3.70%) Virtual Servers
5 1 (1.85%) Microsoft App-V
5 1 (1.85%) VMware ESXi
5 1 (1.85%) vSphere
Systems Management
1 11 (20.37%) SCCM
2 4 (7.41%) WSUS
3 1 (1.85%) Sysprep
Vendors
1 49 (90.74%) Microsoft
2 17 (31.48%) Apple
3 13 (24.07%) Citrix
4 6 (11.11%) BMC
4 6 (11.11%) Remedy
5 4 (7.41%) Cisco
6 3 (5.56%) Intel Security
7 2 (3.70%) MobileIron
7 2 (3.70%) Polycom
7 2 (3.70%) ServiceNow
7 2 (3.70%) VMware
7 2 (3.70%) Xerox
8 1 (1.85%) Acronis
8 1 (1.85%) Adobe
8 1 (1.85%) Avaya
8 1 (1.85%) LANDesk
8 1 (1.85%) Red Hat
8 1 (1.85%) Sophos
8 1 (1.85%) Symantec
8 1 (1.85%) Veeam