Period
to 21 February 2018

The following table provides summary statistics for contract job vacancies with a requirement for MCDST qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 21 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Microsoft Certified Desktop Support Technician (MCDST)
UK
6 months to
21 Feb 2018
Same period 2017 Same period 2016
Rank 816 773 800
Rank change year-on-year -43 +27 +5
Contract jobs citing MCDST 59 73 76
As % of all contract IT jobs advertised in the UK 0.058% 0.076% 0.071%
As % of the Qualifications category 0.31% 0.37% 0.34%
Number of daily rates quoted 30 32 16
UK median daily rate £143 £130 £213
Median daily rate % change year-on-year +9.62% -38.82% +63.46%
10th Percentile £90 £90 £114
90th Percentile £288 £171 £444
UK excluding London median daily rate £130 £113 £220
% change year-on-year +15.56% -48.92% +57.32%
Number of hourly rates quoted 2 14 8
UK median hourly rate £15.85 £12.54 £15.50
Median hourly rate % change year-on-year +26.45% -19.13% -7.96%
UK excluding London median hourly rate £15.85 £14.25 £15.50
% change year-on-year +11.23% -8.06% -11.02%

MCDST is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Contract vacancies requiring academic qualifications or professional certifications 19,092 19,879 22,112
As % of all contract IT jobs advertised in the UK 18.80% 20.71% 20.79%
Number of daily rates quoted 11,711 12,584 13,493
UK median daily rate £435 £425 £400
Median daily rate % change year-on-year +2.35% +6.25% -
10th Percentile £225 £250 £250
90th Percentile £625 £600 £575
UK excluding London median daily rate £400 £400 £388
% change year-on-year - +3.23% +3.33%
Number of hourly rates quoted 850 910 996
UK median hourly rate £25.00 £27.50 £27.50
Median hourly rate % change year-on-year -9.09% - +44.74%
10th Percentile £12.00 £12.00 £11.50
90th Percentile £50.25 £50.00 £51.38
UK excluding London median hourly rate £26.00 £27.50 £30.11
% change year-on-year -5.45% -8.65% +54.38%

MCDST
Job Vacancy Trend

Job postings citing MCDST as a percentage of all IT jobs advertised.

Job vacancy trend for MCDST in the UK

MCDST
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing MCDST.

Contractor daily rate trend for MCDST in the UK

MCDST
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing MCDST over the 6 months to 21 February 2018.

Contractor daily rate histogram for MCDST in the UK

MCDST
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing MCDST.

Contractor hourly rate trend for MCDST in the UK

MCDST
Top 12 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing MCDST within the UK over the 6 months to 21 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -6 53 £170 +17.24% 5
UK excluding London +2 34 £130 +15.56% 6
London -24 21 £180 +20.00%
South East 0 17 £140 - 2
North of England +36 10 £120 +6.67% 1
Yorkshire +6 9 £120 +50.00% 1
Midlands +9 3 - - 1
West Midlands +9 3 - -
East of England -6 2 £200 -
North West +14 1 - -
Wales - 1 - -
Scotland - 1 £90 - 1

For the 6 months to 21 February 2018, IT contractor jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for MCDST.

1 59 (100.00%) Microsoft Certification
2 51 (86.44%) Windows
3 48 (81.36%) Active Directory
4 43 (72.88%) MCSE
5 41 (69.49%) MCP
6 40 (67.80%) Microsoft
7 38 (64.41%) Windows 7
8 33 (55.93%) Microsoft Office
9 32 (54.24%) TCP/IP
10 30 (50.85%) DNS
11 28 (47.46%) LAN
11 28 (47.46%) Citrix
12 25 (42.37%) Office 365
13 24 (40.68%) SCCM
14 23 (38.98%) DHCP
14 23 (38.98%) MS Exchange
15 21 (35.59%) ITIL
16 19 (32.20%) WAN
17 16 (27.12%) MCSA
17 16 (27.12%) Exchange Server 2007
18 12 (20.34%) Finance
18 12 (20.34%) Blackberry
18 12 (20.34%) Apple iOS
19 11 (18.64%) Apple
20 10 (16.95%) Oracle
21 9 (15.25%) Java
21 9 (15.25%) Internet
21 9 (15.25%) Wireless
21 9 (15.25%) Change Management
21 9 (15.25%) Network+ Certification

MCDST
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (38.98%) MS Exchange
2 16 (27.12%) Exchange Server 2007
3 5 (8.47%) IBM Notes
3 5 (8.47%) Skype for Business
4 2 (3.39%) CMS
4 2 (3.39%) Exchange Server 2010
5 1 (1.69%) IIS
5 1 (1.69%) SharePoint
Applications
1 33 (55.93%) Microsoft Office
2 2 (3.39%) Microsoft Excel
3 1 (1.69%) Microsoft PowerPoint
3 1 (1.69%) Microsoft Project
3 1 (1.69%) MS Visio
Business Applications
1 1 (1.69%) Dynamics CRM
Cloud Services
1 25 (42.37%) Office 365
Communications & Networking
1 32 (54.24%) TCP/IP
2 30 (50.85%) DNS
3 28 (47.46%) LAN
4 23 (38.98%) DHCP
5 19 (32.20%) WAN
6 9 (15.25%) Internet
6 9 (15.25%) Wireless
7 8 (13.56%) Ethernet
8 3 (5.08%) Skype
9 2 (3.39%) SAN
9 2 (3.39%) VPN
10 1 (1.69%) PBX
10 1 (1.69%) VoIP
Database & Business Intelligence
1 1 (1.69%) SQL Server
1 1 (1.69%) SQL Server 2008
Development Applications
1 1 (1.69%) CruiseControl
1 1 (1.69%) Team Foundation Server
1 1 (1.69%) TeamCity
1 1 (1.69%) Visual Studio Team System
General
1 12 (20.34%) Finance
2 2 (3.39%) Law
2 2 (3.39%) Legal
Job Titles
1 23 (38.98%) Desktop Support
2 15 (25.42%) Analyst
2 15 (25.42%) Support Engineer
3 14 (23.73%) Desktop Engineer
4 12 (20.34%) Service Desk Engineer
5 11 (18.64%) Desktop Support Engineer
6 6 (10.17%) Desktop Analyst
6 6 (10.17%) Support Analyst
7 5 (8.47%) Desktop Support Analyst
7 5 (8.47%) Service Desk Analyst
7 5 (8.47%) Systems Engineer
8 4 (6.78%) 2nd Line Support
8 4 (6.78%) Help Desk Analyst
8 4 (6.78%) Service Analyst
9 3 (5.08%) 1st/2nd Line Service Desk Analyst
9 3 (5.08%) 2nd Line Service Desk Analyst
9 3 (5.08%) Desktop Technician
9 3 (5.08%) First Line Help Desk Analyst
10 2 (3.39%) Deskside Engineer
10 2 (3.39%) Deskside Support Engineer
Libraries, Frameworks & Software Standards
1 1 (1.69%) .NET
1 1 (1.69%) ASP.NET
1 1 (1.69%) WCF
1 1 (1.69%) WF
Miscellaneous
1 12 (20.34%) Blackberry
2 8 (13.56%) Client/Server
3 7 (11.86%) Smartphone
4 6 (10.17%) Driving Licence
5 5 (8.47%) Management Information System
5 5 (8.47%) PDA
6 4 (6.78%) Analytical Skills
6 4 (6.78%) Video Conferencing
7 3 (5.08%) Data Centre
8 1 (1.69%) Clustering
Operating Systems
1 51 (86.44%) Windows
2 38 (64.41%) Windows 7
3 12 (20.34%) Apple iOS
4 6 (10.17%) Windows 10
5 5 (8.47%) Windows Server 2008
6 4 (6.78%) Windows Server
7 2 (3.39%) Windows Server 2012
8 1 (1.69%) Android
8 1 (1.69%) Mac OS X
8 1 (1.69%) Windows Server 2003
Processes & Methodologies
1 21 (35.59%) ITIL
2 9 (15.25%) Change Management
3 8 (13.56%) Time Management
3 8 (13.56%) Validation
4 7 (11.86%) Migration
5 6 (10.17%) Incident Management
6 4 (6.78%) Asset Management
7 3 (5.08%) Identity Management
7 3 (5.08%) Service Management
8 2 (3.39%) Break/Fix
9 1 (1.69%) Active Listening
9 1 (1.69%) Case Management
9 1 (1.69%) Continuous Improvement
9 1 (1.69%) Database Mirroring
9 1 (1.69%) Disk Encryption
9 1 (1.69%) Internal Audit
9 1 (1.69%) Matrix Organization
9 1 (1.69%) Mobile Device Management
9 1 (1.69%) Network Management
9 1 (1.69%) Virtual Environments
Programming Languages
1 9 (15.25%) Java
2 1 (1.69%) C#
2 1 (1.69%) PowerShell
Qualifications
1 59 (100.00%) Microsoft Certification
2 43 (72.88%) MCSE
3 41 (69.49%) MCP
4 16 (27.12%) MCSA
5 9 (15.25%) ACHDS
5 9 (15.25%) MCSM
5 9 (15.25%) Network+ Certification
6 8 (13.56%) ACDT
6 8 (13.56%) ACTC
7 6 (10.17%) A+ Certification
8 4 (6.78%) Degree
9 3 (5.08%) ITIL Certification
9 3 (5.08%) MCITP
10 1 (1.69%) CCNA
10 1 (1.69%) CCNP
10 1 (1.69%) Cisco Certification
10 1 (1.69%) ITIL Foundation Certificate
10 1 (1.69%) MCDBA
10 1 (1.69%) MCTS
10 1 (1.69%) NVQ Level 3
Quality Assurance & Compliance
1 4 (6.78%) SLA
System Software
1 48 (81.36%) Active Directory
2 9 (15.25%) Virtual Servers
3 8 (13.56%) XenApp
4 3 (5.08%) VMware Infrastructure
5 2 (3.39%) Virtual Desktop
6 1 (1.69%) Hyper-V
Systems Management
1 24 (40.68%) SCCM
2 1 (1.69%) AirWatch
2 1 (1.69%) Norton AntiVirus
Vendors
1 40 (67.80%) Microsoft
2 28 (47.46%) Citrix
3 11 (18.64%) Apple
4 10 (16.95%) Oracle
5 5 (8.47%) Lotus
6 3 (5.08%) Avaya
6 3 (5.08%) ServiceNow
6 3 (5.08%) VMware
7 2 (3.39%) Bloomberg
7 2 (3.39%) Google
7 2 (3.39%) Reuters
7 2 (3.39%) Wyse
8 1 (1.69%) Cisco
8 1 (1.69%) HP
8 1 (1.69%) IBM
8 1 (1.69%) SAP
8 1 (1.69%) Symantec