The following table provides summary statistics for contract job vacancies with a requirement for MCDST qualifications. Included is a benchmarking guide to the contractor rates offered over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Microsoft Certified Desktop Support Technician (MCDST)
UK
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 559 618 597
Rank change year-on-year +59 -21  
Contract jobs citing MCDST 28 34 39
As % of all contract IT jobs advertised in the UK 0.060% 0.064% 0.070%
As % of the Qualifications category 0.31% 0.29% 0.37%
Number of daily rates quoted 19 16 17
Median daily rate £140 £140 £140
90% offered a daily rate of more than £90 £126 £114
10% offered a daily rate of more than £194 £225 £155
UK excluding London median daily rate £90 £133 £118
% change year-on-year -32.07% +12.76%  
Number of hourly rates quoted 1 0 6
Median hourly rate £18.26 - £16.84
UK excluding London median hourly rate £18.26 - £16.84

MCDST is in the academic qualifications and professional certifications category. The following table is for comparison with the above and provides summary statistics for all academic qualifications and professional certifications cited in contract job vacancies.

Academic & Professional Certification
UK
Contract job vacancies requiring academic qualifications or professional certifications 8905 11622 10650
As % of all contract IT job vacancies advertised in the UK 19.24% 21.90% 19.00%
Number of daily rates quoted 5328 7267 6206
Median daily rate £425 £400 £390
Median daily rate % change year-on-year +6.25% +2.56%  
90% offered a daily rate of more than £250 £250 £240
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £400 £375 £375
% change year-on-year +6.66% -  
Number of hourly rates quoted 486 440 554
Median hourly rate £32.50 £28.50 £24.12
Median hourly rate % change year-on-year +14.03% +18.15%  
90% offered a hourly rate of more than £13.50 £12.52 £13.00
10% offered a hourly rate of more than £50.00 £49.13 £50.00
UK excluding London median hourly rate £33.00 £30.00 £24.12
% change year-on-year +10.00% +24.37%  

MCDST
Job Vacancy Trend

The job posting trend of jobs advertised citing MCDST as a proportion of all contract or permanent IT jobs with a match in the Qualifications category.

Job vacancy trend for MCDST in the UK

MCDST
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing MCDST.

Contractor daily rate trend for MCDST in the UK

MCDST
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing MCDST over the 3 months to 25 June 2017.

Contractor daily rate histogram for MCDST in the UK

MCDST
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing MCDST.

Contractor hourly rate trend for MCDST in the UK

MCDST
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing MCDST within the UK over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +33 20 £150 +7.14% 1
London +4 9 £155 +3.33%
Yorkshire +24 4 £313 +212.50% 1
West Yorkshire +24 4 £313 +155.10% 1
South East +32 3 - -
East Midlands - 3 £140 -
Leeds - 3 - -
Surrey -4 2 - -
Woking -5 2 - -
Northampton - 2 £160 -
Northamptonshire - 2 £160 -
North West +25 1 £140 -
Manchester +13 1 £140 -
Wakefield -1 1 £313 +155.10% 1
Leicester - 1 £120 -
Leicestershire - 1 £120 -
Hampshire - 1 - -

For the 6 months to 25 June 2017, IT contractor jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for MCDST.

1 59 (100.00%) Microsoft Certification
2 49 (83.05%) Active Directory
2 49 (83.05%) Microsoft
3 33 (55.93%) Windows
4 28 (47.46%) MS Exchange
5 26 (44.07%) TCP/IP
6 24 (40.68%) ITIL
7 22 (37.29%) Microsoft Office
8 21 (35.59%) MCP
9 20 (33.90%) DNS
9 20 (33.90%) DHCP
9 20 (33.90%) Analytical Skills
10 19 (32.20%) Windows 7
11 16 (27.12%) PDA
11 16 (27.12%) Incident Management
12 15 (25.42%) Blackberry
12 15 (25.42%) Citrix
13 14 (23.73%) MCSE
14 13 (22.03%) Apple
15 12 (20.34%) Blackberry Enterprise Server
15 12 (20.34%) LAN
15 12 (20.34%) SCCM
16 10 (16.95%) ITIL V3
17 9 (15.25%) SLA
17 9 (15.25%) WAN
18 8 (13.56%) A+ Certification
18 8 (13.56%) MCSA
18 8 (13.56%) Billing
18 8 (13.56%) XenApp
18 8 (13.56%) Windows Server

MCDST
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (47.46%) MS Exchange
2 12 (20.34%) Blackberry Enterprise Server
3 7 (11.86%) Exchange Server 2010
4 6 (10.17%) Skype for Business
5 2 (3.39%) Exchange Server 2007
5 2 (3.39%) IBM Notes
5 2 (3.39%) IIS
5 2 (3.39%) SharePoint
6 1 (1.69%) CMS
Applications
1 22 (37.29%) Microsoft Office
2 3 (5.08%) Microsoft Excel
Business Applications
1 6 (10.17%) Remedy ITSM
2 2 (3.39%) Dynamics CRM
Cloud Services
1 5 (8.47%) Office 365
Communications & Networking
1 26 (44.07%) TCP/IP
2 20 (33.90%) DHCP
2 20 (33.90%) DNS
3 12 (20.34%) LAN
4 9 (15.25%) WAN
5 7 (11.86%) Wireless
6 4 (6.78%) Cisco IOS
6 4 (6.78%) Internet
7 3 (5.08%) Ethernet
8 2 (3.39%) IP Telephony
8 2 (3.39%) Network Security
8 2 (3.39%) VoIP
8 2 (3.39%) VPN
9 1 (1.69%) SAN
9 1 (1.69%) Wi-Fi
Database & Business Intelligence
1 2 (3.39%) SQL Server
1 2 (3.39%) SQL Server 2008
Development Applications
1 2 (3.39%) CruiseControl
1 2 (3.39%) Team Foundation Server
1 2 (3.39%) TeamCity
1 2 (3.39%) Visual Studio Team System
General
1 8 (13.56%) Billing
2 5 (8.47%) Finance
3 3 (5.08%) Banking
3 3 (5.08%) Military
3 3 (5.08%) Publishing
4 2 (3.39%) Local Government
4 2 (3.39%) Telecoms
5 1 (1.69%) Automotive
5 1 (1.69%) Law
5 1 (1.69%) Legal
Job Titles
1 28 (47.46%) Analyst
2 19 (32.20%) Help Desk Analyst
3 13 (22.03%) Desktop Support
4 11 (18.64%) First Line Help Desk Analyst
5 9 (15.25%) 2nd Line Support
6 7 (11.86%) 2nd Line Engineer
6 7 (11.86%) Desktop Engineer
7 6 (10.17%) Support Analyst
8 5 (8.47%) Desktop Support Engineer
8 5 (8.47%) IT Support
8 5 (8.47%) Support Engineer
9 4 (6.78%) Desktop Analyst
9 4 (6.78%) Desktop Support Analyst
9 4 (6.78%) IT Support Technician
9 4 (6.78%) IT Technician
9 4 (6.78%) Service Desk Analyst
9 4 (6.78%) Service Desk Support
9 4 (6.78%) Support Technician
9 4 (6.78%) Technical Support
10 3 (5.08%) Coordinator
Libraries, Frameworks & Software Standards
1 2 (3.39%) .NET
1 2 (3.39%) ASP.NET
1 2 (3.39%) WCF
1 2 (3.39%) WF
Miscellaneous
1 20 (33.90%) Analytical Skills
2 16 (27.12%) PDA
3 15 (25.42%) Blackberry
4 7 (11.86%) Management Information System
5 6 (10.17%) Data Centre
5 6 (10.17%) Handset
6 4 (6.78%) Fat Client
6 4 (6.78%) Thin Client
6 4 (6.78%) Video Conferencing
7 3 (5.08%) Client/Server
7 3 (5.08%) Computer Science
7 3 (5.08%) e-Learning
8 2 (3.39%) Clustering
8 2 (3.39%) iPad
8 2 (3.39%) Smartphone
Operating Systems
1 33 (55.93%) Windows
2 19 (32.20%) Windows 7
3 8 (13.56%) Windows Server
4 7 (11.86%) Windows XP
5 5 (8.47%) Windows 8
6 4 (6.78%) Android
6 4 (6.78%) Mac OS X
6 4 (6.78%) Windows Server 2003
6 4 (6.78%) Windows Server 2012
7 3 (5.08%) Apple iOS
8 2 (3.39%) Windows Server 2008
8 2 (3.39%) Windows Vista
9 1 (1.69%) Windows 10
Processes & Methodologies
1 24 (40.68%) ITIL
2 16 (27.12%) Incident Management
3 10 (16.95%) ITIL V3
4 7 (11.86%) Service Delivery
5 6 (10.17%) Coaching
5 6 (10.17%) Service Management
6 5 (8.47%) Time Management
7 4 (6.78%) ITSM
7 4 (6.78%) Mobile Device Management
8 3 (5.08%) Analytics
8 3 (5.08%) Change Management
8 3 (5.08%) Document Management
8 3 (5.08%) Logistics
8 3 (5.08%) Mathematics
8 3 (5.08%) Patch Management
8 3 (5.08%) Problem Management
8 3 (5.08%) Process Improvement
8 3 (5.08%) Validation
9 2 (3.39%) Configuration Management
9 2 (3.39%) CRM
Programming Languages
1 3 (5.08%) C
2 2 (3.39%) C#
2 2 (3.39%) Java
2 2 (3.39%) PowerShell
2 2 (3.39%) SQL
Qualifications
1 59 (100.00%) Microsoft Certification
2 21 (35.59%) MCP
3 14 (23.73%) MCSE
4 8 (13.56%) A+ Certification
4 8 (13.56%) MCSA
5 7 (11.86%) Degree
6 6 (10.17%) ITIL Certification
7 5 (8.47%) Network+ Certification
8 4 (6.78%) MCITP
9 3 (5.08%) ACDT
9 3 (5.08%) ACHDS
9 3 (5.08%) ACTC
9 3 (5.08%) Computer Science Degree
9 3 (5.08%) MCSM
10 2 (3.39%) CCNA
10 2 (3.39%) CCNP
10 2 (3.39%) Cisco Certification
10 2 (3.39%) MCDBA
10 2 (3.39%) MCTS
11 1 (1.69%) NVQ Level 3
Quality Assurance & Compliance
1 9 (15.25%) SLA
System Software
1 49 (83.05%) Active Directory
2 8 (13.56%) XenApp
3 3 (5.08%) Virtual Desktop
3 3 (5.08%) Virtual Servers
4 2 (3.39%) Hyper-V
4 2 (3.39%) VMware Infrastructure
5 1 (1.69%) Virtual Machines
Systems Management
1 12 (20.34%) SCCM
2 2 (3.39%) WSUS
Vendors
1 49 (83.05%) Microsoft
2 15 (25.42%) Citrix
3 13 (22.03%) Apple
4 7 (11.86%) Cisco
4 7 (11.86%) Remedy
5 6 (10.17%) BMC
6 5 (8.47%) McAfee
7 4 (6.78%) MobileIron
7 4 (6.78%) Polycom
7 4 (6.78%) ServiceNow
8 3 (5.08%) Xerox
9 2 (3.39%) Lotus
9 2 (3.39%) Oracle
9 2 (3.39%) VMware
10 1 (1.69%) Adobe
10 1 (1.69%) Avaya
10 1 (1.69%) Symantec