Period
to 23 November 2017

The following table provides summary statistics for contract job vacancies with a requirement for MCDST qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Microsoft Certified Desktop Support Technician (MCDST)
UK
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 795 811 825
Rank change year-on-year +16 +14 -6
Contract jobs citing MCDST 92 80 70
As % of all contract IT jobs advertised in the UK 0.089% 0.076% 0.062%
As % of the Qualifications category 0.48% 0.37% 0.31%
Number of daily rates quoted 64 40 25
UK median daily rate £140 £130 £155
Median daily rate % change year-on-year +7.69% -16.13% +19.23%
10th Percentile £90 £90 £117
90th Percentile £331 £177 £425
UK excluding London median daily rate £140 £130 £140
% change year-on-year +7.69% -7.14% +7.69%
Number of hourly rates quoted 0 6 10
UK median hourly rate - £13.00 £14.50
Median hourly rate % change year-on-year - -10.34% -5.81%
UK excluding London median hourly rate - £13.00 £14.50
% change year-on-year - -10.34% -6.45%

MCDST is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Contract vacancies requiring academic qualifications or professional certifications 19249 21726 22502
As % of all contract IT jobs advertised in the UK 18.67% 20.64% 19.80%
Number of daily rates quoted 11801 13552 13564
UK median daily rate £425 £413 £400
Median daily rate % change year-on-year +3.03% +3.13% +2.56%
10th Percentile £221 £243 £244
90th Percentile £600 £588 £575
UK excluding London median daily rate £400 £388 £385
% change year-on-year +3.23% +0.65% +5.39%
Number of hourly rates quoted 904 871 1086
UK median hourly rate £26.00 £25.50 £25.00
Median hourly rate % change year-on-year +1.96% +2.00% +31.58%
10th Percentile £12.00 £12.13 £12.00
90th Percentile £50.00 £49.19 £49.50
UK excluding London median hourly rate £27.50 £26.54 £25.06
% change year-on-year +3.63% +5.90% +31.89%

MCDST
Job Vacancy Trend

Job postings citing MCDST as a percentage of all IT jobs advertised.

Job vacancy trend for MCDST in the UK

MCDST
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing MCDST.

Contractor daily rate trend for MCDST in the UK

MCDST
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing MCDST over the 6 months to 23 November 2017.

Contractor daily rate histogram for MCDST in the UK

MCDST
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing MCDST.

Contractor hourly rate trend for MCDST in the UK

MCDST
Top 11 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing MCDST within the UK over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +25 76 £166 +18.21% 5
UK excluding London +47 41 £140 +7.69% 3
London -15 38 £170 +13.50% 2
South East +14 21 £275 +111.54%
North of England +64 14 £140 +14.29% 2
Yorkshire +28 13 £160 +100.00% 1
Midlands +27 3 £140 - 1
East Midlands -5 3 £140 -
Scotland - 2 £90 -
North West +21 1 £140 -33.33% 1
Wales - 1 - -

For the 6 months to 23 November 2017, IT contractor jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for MCDST.

1 92 (100.00%) Microsoft Certification
2 70 (76.09%) Active Directory
3 65 (70.65%) Windows
4 58 (63.04%) Windows 7
5 54 (58.70%) MCSE
5 54 (58.70%) TCP/IP
6 53 (57.61%) Microsoft
7 51 (55.43%) Microsoft Office
8 46 (50.00%) MCP
9 44 (47.83%) Citrix
10 43 (46.74%) DNS
11 38 (41.30%) ITIL
12 37 (40.22%) MS Exchange
13 36 (39.13%) DHCP
14 35 (38.04%) LAN
15 29 (31.52%) SCCM
15 29 (31.52%) Office 365
16 24 (26.09%) Apple iOS
16 24 (26.09%) MCSA
17 23 (25.00%) WAN
18 22 (23.91%) Finance
19 20 (21.74%) Blackberry
20 19 (20.65%) Analytical Skills
20 19 (20.65%) Exchange Server 2007
21 18 (19.57%) Network+ Certification
22 17 (18.48%) Wireless
22 17 (18.48%) Apple
22 17 (18.48%) Incident Management
23 16 (17.39%) MCSM
23 16 (17.39%) Virtual Servers

MCDST
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (40.22%) MS Exchange
2 19 (20.65%) Exchange Server 2007
3 11 (11.96%) IBM Notes
4 4 (4.35%) Skype for Business
5 3 (3.26%) CMS
5 3 (3.26%) Exchange Server 2010
6 1 (1.09%) Blackberry Enterprise Server
6 1 (1.09%) SharePoint
Applications
1 51 (55.43%) Microsoft Office
2 7 (7.61%) Microsoft Excel
3 2 (2.17%) Microsoft PowerPoint
3 2 (2.17%) MS Visio
4 1 (1.09%) Microsoft Project
Cloud Services
1 29 (31.52%) Office 365
2 2 (2.17%) Amazon AWS
Communications & Networking
1 54 (58.70%) TCP/IP
2 43 (46.74%) DNS
3 36 (39.13%) DHCP
4 35 (38.04%) LAN
5 23 (25.00%) WAN
6 17 (18.48%) Wireless
7 16 (17.39%) Internet
8 15 (16.30%) Ethernet
9 3 (3.26%) SAN
10 2 (2.17%) Skype
10 2 (2.17%) VPN
11 1 (1.09%) Cisco IOS
11 1 (1.09%) PBX
General
1 22 (23.91%) Finance
2 3 (3.26%) Banking
2 3 (3.26%) Billing
2 3 (3.26%) Law
2 3 (3.26%) Legal
2 3 (3.26%) Military
3 2 (2.17%) Retail
4 1 (1.09%) Automotive
4 1 (1.09%) Front Office
4 1 (1.09%) Telecoms
Job Titles
1 31 (33.70%) Analyst
2 30 (32.61%) Desktop Support
3 17 (18.48%) Support Engineer
4 16 (17.39%) Desktop Engineer
5 12 (13.04%) Help Desk Analyst
5 12 (13.04%) Service Desk Engineer
6 11 (11.96%) Desktop Support Engineer
6 11 (11.96%) Service Desk Analyst
7 10 (10.87%) Support Analyst
8 9 (9.78%) 2nd Line Support
9 8 (8.70%) Desktop Analyst
9 8 (8.70%) Service Analyst
9 8 (8.70%) Systems Engineer
10 7 (7.61%) Desktop Support Analyst
10 7 (7.61%) First Line Help Desk Analyst
11 5 (5.43%) 2nd/3rd Line Support
11 5 (5.43%) 3rd Line Support
11 5 (5.43%) Desktop Technician
11 5 (5.43%) IT Analyst
11 5 (5.43%) IT Support
Miscellaneous
1 20 (21.74%) Blackberry
2 19 (20.65%) Analytical Skills
3 15 (16.30%) Client/Server
3 15 (16.30%) PDA
4 11 (11.96%) Management Information System
5 10 (10.87%) Video Conferencing
6 6 (6.52%) Driving Licence
7 5 (5.43%) Data Centre
8 4 (4.35%) Computer Science
8 4 (4.35%) Smartphone
9 3 (3.26%) e-Learning
10 2 (2.17%) iPad
10 2 (2.17%) iPhone
11 1 (1.09%) Replication
Operating Systems
1 65 (70.65%) Windows
2 58 (63.04%) Windows 7
3 24 (26.09%) Apple iOS
4 11 (11.96%) Windows 10
5 3 (3.26%) Windows Server 2008
6 2 (2.17%) Mac OS X
6 2 (2.17%) Windows Server
7 1 (1.09%) Android
7 1 (1.09%) Windows Server 2003
Processes & Methodologies
1 38 (41.30%) ITIL
2 17 (18.48%) Incident Management
3 16 (17.39%) Change Management
4 15 (16.30%) Time Management
4 15 (16.30%) Validation
5 7 (7.61%) Coaching
5 7 (7.61%) Migration
6 6 (6.52%) ITIL V3
7 5 (5.43%) Asset Management
7 5 (5.43%) Identity Management
7 5 (5.43%) Service Delivery
8 3 (3.26%) Analytics
8 3 (3.26%) Document Management
8 3 (3.26%) Investment Management
8 3 (3.26%) Logistics
8 3 (3.26%) Mathematics
8 3 (3.26%) Process Improvement
9 1 (1.09%) Application Packaging
9 1 (1.09%) Continuous Improvement
9 1 (1.09%) Service Desk Management
Programming Languages
1 16 (17.39%) Java
2 3 (3.26%) C
3 1 (1.09%) SQL
Qualifications
1 92 (100.00%) Microsoft Certification
2 54 (58.70%) MCSE
3 46 (50.00%) MCP
4 24 (26.09%) MCSA
5 18 (19.57%) Network+ Certification
6 16 (17.39%) ACHDS
6 16 (17.39%) MCSM
7 15 (16.30%) A+ Certification
7 15 (16.30%) ACDT
7 15 (16.30%) ACTC
8 10 (10.87%) Degree
9 8 (8.70%) ITIL Certification
10 5 (5.43%) MCITP
11 4 (4.35%) Computer Science Degree
12 1 (1.09%) DBS Check
Quality Assurance & Compliance
1 11 (11.96%) SLA
System Software
1 70 (76.09%) Active Directory
2 16 (17.39%) Virtual Servers
3 10 (10.87%) XenApp
4 8 (8.70%) Virtual Desktop
5 7 (7.61%) VMware Infrastructure
6 1 (1.09%) Virtual Machines
6 1 (1.09%) vSphere
Systems Management
1 29 (31.52%) SCCM
2 1 (1.09%) Norton AntiVirus
Vendors
1 53 (57.61%) Microsoft
2 44 (47.83%) Citrix
3 17 (18.48%) Apple
4 16 (17.39%) Oracle
5 11 (11.96%) Lotus
6 8 (8.70%) Bloomberg
6 8 (8.70%) Reuters
6 8 (8.70%) Wyse
7 7 (7.61%) Cisco
7 7 (7.61%) VMware
8 4 (4.35%) Avaya
8 4 (4.35%) ServiceNow
9 3 (3.26%) Xerox
10 1 (1.09%) LANDesk
10 1 (1.09%) McAfee
10 1 (1.09%) MobileIron
10 1 (1.09%) Polycom
10 1 (1.09%) Remedy
10 1 (1.09%) Sophos
10 1 (1.09%) Symantec