Period
to 21 May 2018

The following table provides summary statistics for contract job vacancies with a requirement for MCDST qualifications. Included is a benchmarking guide to the contractor rates offered over the 6 months to 21 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Microsoft Certified Desktop Support Technician (MCDST)
UK
6 months to
21 May 2018
Same period 2017 Same period 2016
Rank 859 764 818
Rank change year-on-year -95 +54 -12
Contract jobs citing MCDST 26 54 78
As % of all contract IT jobs advertised in the UK 0.026% 0.060% 0.074%
As % of the Qualifications category 0.14% 0.30% 0.34%
Number of daily rates quoted 11 24 18
UK median daily rate £225 £90 £200
Median daily rate % change year-on-year +150.00% -55.00% +42.86%
10th Percentile £200 £90 £112
90th Percentile £269 £149 £299
UK excluding London median daily rate £225 £120 £135
% change year-on-year +87.50% -11.11% +16.13%
Number of hourly rates quoted 2 12 4
UK median hourly rate £15.85 £12.07 £16.50
Median hourly rate % change year-on-year +31.32% -26.85% -2.02%
UK excluding London median hourly rate £15.85 £18.26 £16.50
% change year-on-year -13.20% +10.67% -2.94%

MCDST is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Contract vacancies requiring academic qualifications or professional certifications 19,235 18,299 22,732
As % of all contract IT jobs advertised in the UK 19.11% 20.31% 21.53%
Number of daily rates quoted 11,560 11,489 14,123
UK median daily rate £450 £425 £405
Median daily rate % change year-on-year +5.88% +4.94% +1.25%
10th Percentile £240 £254 £250
90th Percentile £625 £600 £600
UK excluding London median daily rate £413 £400 £385
% change year-on-year +3.13% +3.90% +2.67%
Number of hourly rates quoted 856 930 861
UK median hourly rate £24.28 £30.00 £32.50
Median hourly rate % change year-on-year -19.08% -7.69% +47.73%
10th Percentile £12.25 £12.00 £12.02
90th Percentile £50.00 £52.50 £53.00
UK excluding London median hourly rate £25.00 £30.00 £35.00
% change year-on-year -16.67% -14.29% +55.56%

MCDST
Job Vacancy Trend

Job postings citing MCDST as a percentage of all IT jobs advertised.

Job vacancy trend for MCDST in the UK

MCDST
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing MCDST.

Contractor daily rate trend for MCDST in the UK

MCDST
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing MCDST.

Contractor hourly rate trend for MCDST in the UK

MCDST
Top 10 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing MCDST within the UK over the 6 months to 21 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -47 26 £225 +55.17% 10
UK excluding London -34 16 £225 +87.50% 7
London -72 10 £250 +72.41% 4
South East -26 7 £225 - 2
Midlands -3 3 - - 2
West Midlands - 3 - - 1
South West +7 2 - - 1
East of England +5 2 £200 -
North West -16 2 - -
North of England -17 2 - - 1

For the 6 months to 21 May 2018, IT contractor jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for MCDST.

1 26 (100.00%) Microsoft Certification
2 24 (92.31%) Windows
3 20 (76.92%) MCSE
4 19 (73.08%) Office 365
5 17 (65.38%) Microsoft Office
6 16 (61.54%) SCCM
7 15 (57.69%) MCP
8 14 (53.85%) Microsoft
8 14 (53.85%) Windows 7
9 13 (50.00%) Windows 10
9 13 (50.00%) Citrix
9 13 (50.00%) ITIL
10 12 (46.15%) Active Directory
11 11 (42.31%) SLA
12 8 (30.77%) Finance
12 8 (30.77%) Problem-Solving
12 8 (30.77%) Apple iOS
13 7 (26.92%) Investment Management
13 7 (26.92%) Video Conferencing
13 7 (26.92%) Virtual Desktop
13 7 (26.92%) Analytical Skills
13 7 (26.92%) Wyse
13 7 (26.92%) Reuters
13 7 (26.92%) Bloomberg
14 6 (23.08%) TCP/IP
14 6 (23.08%) MCSA
14 6 (23.08%) MS Exchange
15 4 (15.38%) LAN
15 4 (15.38%) DHCP
15 4 (15.38%) DNS

MCDST
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (23.08%) MS Exchange
2 3 (11.54%) Exchange Server 2007
2 3 (11.54%) Skype for Business
3 1 (3.85%) Blackberry Enterprise Server
3 1 (3.85%) IIS
3 1 (3.85%) SharePoint
Applications
1 17 (65.38%) Microsoft Office
Business Applications
1 1 (3.85%) Dynamics CRM
Cloud Services
1 19 (73.08%) Office 365
Communications & Networking
1 6 (23.08%) TCP/IP
2 4 (15.38%) DHCP
2 4 (15.38%) DNS
2 4 (15.38%) LAN
3 3 (11.54%) VPN
3 3 (11.54%) WAN
4 2 (7.69%) Skype
5 1 (3.85%) Remote Desktop
5 1 (3.85%) VoIP
Database & Business Intelligence
1 1 (3.85%) SQL Server
1 1 (3.85%) SQL Server 2008
Development Applications
1 1 (3.85%) CruiseControl
1 1 (3.85%) MSI
1 1 (3.85%) Team Foundation Server
1 1 (3.85%) TeamCity
1 1 (3.85%) Visual Studio Team System
General
1 8 (30.77%) Finance
2 1 (3.85%) Law
2 1 (3.85%) Legal
2 1 (3.85%) Manufacturing
Job Titles
1 10 (38.46%) Desktop Support
2 9 (34.62%) Analyst
3 7 (26.92%) Desktop Engineer
3 7 (26.92%) Desktop Support Engineer
3 7 (26.92%) Support Engineer
4 4 (15.38%) Support Analyst
5 3 (11.54%) Service Analyst
5 3 (11.54%) Service Desk Analyst
5 3 (11.54%) Service Desk Engineer
6 2 (7.69%) Desktop Analyst
6 2 (7.69%) Migration Specialist
6 2 (7.69%) Support Technician
7 1 (3.85%) 3rd Line Support
7 1 (3.85%) Administrator
7 1 (3.85%) Applications Support
7 1 (3.85%) Applications Support Analyst
7 1 (3.85%) Help Desk Analyst
7 1 (3.85%) Legal Analyst
7 1 (3.85%) Technical Support
7 1 (3.85%) Technical Support Analyst
Libraries, Frameworks & Software Standards
1 1 (3.85%) .NET
1 1 (3.85%) ASP.NET
1 1 (3.85%) WCF
1 1 (3.85%) WF
Miscellaneous
1 7 (26.92%) Analytical Skills
1 7 (26.92%) Video Conferencing
2 3 (11.54%) Smartphone
3 1 (3.85%) Blackberry
3 1 (3.85%) Clustering
3 1 (3.85%) Computer Science
3 1 (3.85%) Management Information System
3 1 (3.85%) Self-Motivation
Operating Systems
1 24 (92.31%) Windows
2 14 (53.85%) Windows 7
3 13 (50.00%) Windows 10
4 8 (30.77%) Apple iOS
5 3 (11.54%) Windows Server
6 2 (7.69%) Windows Server 2008
6 2 (7.69%) Windows Server 2012
7 1 (3.85%) Android
7 1 (3.85%) Mac OS X
Processes & Methodologies
1 13 (50.00%) ITIL
2 8 (30.77%) Problem-Solving
3 7 (26.92%) Investment Management
4 3 (11.54%) Break/Fix
4 3 (11.54%) Service Management
5 2 (7.69%) ITSM
5 2 (7.69%) Migration
6 1 (3.85%) Application Discovery
6 1 (3.85%) Application Packaging
6 1 (3.85%) Business Analysis
6 1 (3.85%) Case Management
6 1 (3.85%) CRM
6 1 (3.85%) Database Mirroring
6 1 (3.85%) Mobile Device Management
6 1 (3.85%) Network Management
6 1 (3.85%) Problem Management
6 1 (3.85%) Project Management
6 1 (3.85%) Service Delivery
6 1 (3.85%) Software Deployment
6 1 (3.85%) Virtual Environments
Programming Languages
1 2 (7.69%) PowerShell
2 1 (3.85%) C#
2 1 (3.85%) VB
Qualifications
1 26 (100.00%) Microsoft Certification
2 20 (76.92%) MCSE
3 15 (57.69%) MCP
4 6 (23.08%) MCSA
5 3 (11.54%) A+ Certification
5 3 (11.54%) Degree
5 3 (11.54%) MCITP
6 2 (7.69%) ITIL Foundation Certificate
6 2 (7.69%) MCTS
7 1 (3.85%) CCNA
7 1 (3.85%) CCNP
7 1 (3.85%) Cisco Certification
7 1 (3.85%) ITIL Certification
7 1 (3.85%) MCDBA
7 1 (3.85%) MOS
7 1 (3.85%) NVQ Level 3
Quality Assurance & Compliance
1 11 (42.31%) SLA
2 1 (3.85%) QA
System Software
1 12 (46.15%) Active Directory
2 7 (26.92%) Virtual Desktop
3 1 (3.85%) Hyper-V
3 1 (3.85%) VMware Infrastructure
3 1 (3.85%) XenApp
Systems Management
1 16 (61.54%) SCCM
2 1 (3.85%) AirWatch
2 1 (3.85%) Symantec Endpoint Protection
Vendors
1 14 (53.85%) Microsoft
2 13 (50.00%) Citrix
3 7 (26.92%) Bloomberg
3 7 (26.92%) Reuters
3 7 (26.92%) Wyse
4 2 (7.69%) Apple
4 2 (7.69%) Google
5 1 (3.85%) Avaya
5 1 (3.85%) Oracle
5 1 (3.85%) ServiceNow
5 1 (3.85%) Symantec
5 1 (3.85%) VMware