Period
to 25 February 2018

The following table provides summary statistics for permanent job vacancies with a requirement for MCDST qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 25 February 2018 with a comparison to the same period in the previous 2 years.

Microsoft Certified Desktop Support Technician (MCDST)
UK
6 months to
25 Feb 2018
Same period 2017 Same period 2016
Rank 1083 1059 1077
Rank change year-on-year -24 +18 -12
Permanent jobs citing MCDST 98 115 223
As % of all permanent IT jobs advertised in the UK 0.056% 0.066% 0.11%
As % of the Qualifications category 0.24% 0.26% 0.38%
Number of salaries quoted 81 71 181
UK median annual salary £26,000 £26,500 £25,000
Median salary % change year-on-year -1.89% +6.00% +4.17%
10th Percentile £20,375 £17,500 £18,500
90th Percentile £33,750 £40,000 £38,750
UK excluding London median annual salary £25,000 £23,500 £23,750
% change year-on-year +6.38% -1.05% -1.04%

MCDST is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 41,316 44,294 58,259
As % of all permanent IT jobs advertised in the UK 23.73% 25.38% 27.64%
Number of salaries quoted 32,066 35,013 46,456
UK median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £26,250 £26,250 £26,250
90th Percentile £78,750 £76,250 £75,000
UK excluding London median annual salary £42,500 £42,500 £42,500

MCDST
Job Vacancy Trend

Job postings citing MCDST as a percentage of all IT jobs advertised.

Job vacancy trend for MCDST in the UK

MCDST
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing MCDST.

Salary trend for MCDST in the UK

MCDST
Salary Histogram

The salary distribution of IT jobs citing MCDST over the 6 months to 25 February 2018.

Salary histogram for MCDST in the UK

MCDST
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing MCDST within the UK over the 6 months to 25 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +19 94 £26,000 -5.45% 4
London -5 50 £27,000 -10.00% 1
UK excluding London +2 46 £25,000 +6.38% 5
South East +11 17 £25,000 -1.57%
South West +19 10 £25,000 +2.04% 1
North of England -1 10 £18,500 -19.57% 2
Yorkshire +9 8 £18,500 -21.28% 2
Midlands +15 6 £25,000 +21.95%
East Midlands +8 3 £25,000 +21.95%
West Midlands +8 3 - -
North West -2 2 £25,000 +11.11%
Wales +6 1 - - 1
East of England -11 1 £25,000 +13.64%
Northern Ireland -16 1 £20,000 -14.89%

For the 6 months to 25 February 2018, IT jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for MCDST.

1 98 (100.00%) Microsoft Certification
2 81 (82.65%) Windows
3 73 (74.49%) ITIL
3 73 (74.49%) Microsoft
4 68 (69.39%) Active Directory
5 61 (62.24%) Windows 7
6 59 (60.20%) Microsoft Office
7 54 (55.10%) MCP
8 35 (35.71%) LAN
8 35 (35.71%) WAN
9 32 (32.65%) MCITP
10 30 (30.61%) Windows 10
11 29 (29.59%) MCSE
12 27 (27.55%) MS Exchange
13 22 (22.45%) Citrix
13 22 (22.45%) Apple
13 22 (22.45%) Driving Licence
13 22 (22.45%) SC Cleared
13 22 (22.45%) Security Cleared
14 21 (21.43%) MCSA
14 21 (21.43%) MCTS
15 20 (20.41%) SCCM
16 19 (19.39%) A+ Certification
17 18 (18.37%) SLA
18 17 (17.35%) Finance
18 17 (17.35%) TCP/IP
18 17 (17.35%) VPN
18 17 (17.35%) Microsoft Excel
18 17 (17.35%) DV Cleared
19 16 (16.33%) Incident Management

MCDST
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (27.55%) MS Exchange
2 14 (14.29%) Exchange Server 2010
3 8 (8.16%) Blackberry Enterprise Server
4 6 (6.12%) Exchange Server 2007
4 6 (6.12%) Exchange Server 2013
5 4 (4.08%) IIS
6 3 (3.06%) SharePoint
6 3 (3.06%) Skype for Business
7 1 (1.02%) IBM Domino
7 1 (1.02%) IBM Notes
Applications
1 59 (60.20%) Microsoft Office
2 17 (17.35%) Microsoft Excel
3 6 (6.12%) Microsoft PowerPoint
Business Applications
1 2 (2.04%) Remedy ITSM
2 1 (1.02%) Infor CloudSuite
2 1 (1.02%) Infor CRM
Cloud Services
1 16 (16.33%) Office 365
Communications & Networking
1 35 (35.71%) LAN
1 35 (35.71%) WAN
2 17 (17.35%) TCP/IP
2 17 (17.35%) VPN
3 7 (7.14%) Network Security
4 3 (3.06%) DHCP
4 3 (3.06%) DNS
4 3 (3.06%) Internet
4 3 (3.06%) WLAN
5 2 (2.04%) Firewall
5 2 (2.04%) HTTP
5 2 (2.04%) Intranet
5 2 (2.04%) VoIP
6 1 (1.02%) Skype
6 1 (1.02%) VLAN
6 1 (1.02%) Wireless
Database & Business Intelligence
1 5 (5.10%) SQL Server
2 2 (2.04%) SQL Server 2005
2 2 (2.04%) SQL Server Reporting Services
Development Applications
1 2 (2.04%) MSI
General
1 17 (17.35%) Finance
2 5 (5.10%) Electronics
2 5 (5.10%) Military
3 3 (3.06%) Manufacturing
4 2 (2.04%) Legal
4 2 (2.04%) Retail
5 1 (1.02%) Billing
5 1 (1.02%) Law
5 1 (1.02%) Local Government
5 1 (1.02%) Telecoms
Job Titles
1 46 (46.94%) Analyst
2 28 (28.57%) Desktop Support
3 27 (27.55%) Support Analyst
4 19 (19.39%) 2nd Line Support
5 18 (18.37%) Service Analyst
6 17 (17.35%) 1st Line Service Desk Analyst
6 17 (17.35%) Service Desk Analyst
7 14 (14.29%) Support Engineer
8 11 (11.22%) 1st/2nd Line Support
8 11 (11.22%) Desktop Analyst
8 11 (11.22%) Desktop Support Analyst
9 10 (10.20%) 2nd Line Support Analyst
10 9 (9.18%) Field Engineer
11 8 (8.16%) 1st/2nd Line Support Analyst
12 7 (7.14%) Active Directory Analyst
12 7 (7.14%) Active Directory Support
12 7 (7.14%) Active Directory Support Analyst
12 7 (7.14%) IT Analyst
12 7 (7.14%) IT Support
13 6 (6.12%) Senior Support Engineer
Miscellaneous
1 22 (22.45%) Driving Licence
2 13 (13.27%) Smartphone
3 8 (8.16%) Blackberry
4 7 (7.14%) Data Centre
5 6 (6.12%) Video Conferencing
6 5 (5.10%) e-Learning
6 5 (5.10%) Management Information System
7 4 (4.08%) Computer Science
8 2 (2.04%) Enterprise Software
8 2 (2.04%) NHS
8 2 (2.04%) Replication
9 1 (1.02%) CCTV
9 1 (1.02%) Digital Signage
9 1 (1.02%) HP Storage
9 1 (1.02%) PDA
9 1 (1.02%) User Experience
Operating Systems
1 81 (82.65%) Windows
2 61 (62.24%) Windows 7
3 30 (30.61%) Windows 10
4 10 (10.20%) Windows Server
5 9 (9.18%) Windows XP
6 7 (7.14%) Windows Server 2008
7 5 (5.10%) Windows Server 2003
8 4 (4.08%) Windows Server 2012
9 3 (3.06%) Android
9 3 (3.06%) Apple iOS
9 3 (3.06%) Mac OS
10 2 (2.04%) Windows 8
11 1 (1.02%) Linux
11 1 (1.02%) SUSE
11 1 (1.02%) Unix
Processes & Methodologies
1 73 (74.49%) ITIL
2 16 (16.33%) Incident Management
3 14 (14.29%) Service Delivery
4 11 (11.22%) ITIL V3
5 9 (9.18%) Break/Fix
6 8 (8.16%) Service Management
7 6 (6.12%) Hardware Maintenance
7 6 (6.12%) Time Management
8 5 (5.10%) Logistics
8 5 (5.10%) Mathematics
8 5 (5.10%) Process Improvement
9 4 (4.08%) Application Packaging
10 2 (2.04%) Migration
10 2 (2.04%) Project Management
10 2 (2.04%) Risk Management
10 2 (2.04%) Software Deployment
10 2 (2.04%) Software Testing
10 2 (2.04%) Speech Recognition
10 2 (2.04%) Stakeholder Management
10 2 (2.04%) Workflow
Programming Languages
1 6 (6.12%) C
2 5 (5.10%) PowerShell
3 3 (3.06%) SQL
4 2 (2.04%) Python
4 2 (2.04%) VB
4 2 (2.04%) VBScript
Qualifications
1 98 (100.00%) Microsoft Certification
2 54 (55.10%) MCP
3 32 (32.65%) MCITP
4 29 (29.59%) MCSE
5 22 (22.45%) SC Cleared
5 22 (22.45%) Security Cleared
6 21 (21.43%) MCSA
6 21 (21.43%) MCTS
7 19 (19.39%) A+ Certification
8 17 (17.35%) DV Cleared
9 10 (10.20%) CCNA
9 10 (10.20%) Cisco Certification
10 6 (6.12%) Degree
11 5 (5.10%) Network+ Certification
12 4 (4.08%) Computer Science Degree
12 4 (4.08%) ITIL Certification
13 3 (3.06%) CCENT
14 1 (1.02%) HP AIS
14 1 (1.02%) HP APS
14 1 (1.02%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 18 (18.37%) SLA
2 1 (1.02%) ISO 9001
2 1 (1.02%) ISO/IEC 27001
System Software
1 68 (69.39%) Active Directory
2 6 (6.12%) Hyper-V
3 3 (3.06%) VMware Infrastructure
4 2 (2.04%) XenApp
Systems Management
1 20 (20.41%) SCCM
2 12 (12.24%) ServiceCenter
3 6 (6.12%) Backup Exec
3 6 (6.12%) Cisco CUCM
4 2 (2.04%) Perfmon
4 2 (2.04%) Systems Management Server (SMS)
4 2 (2.04%) WMI
4 2 (2.04%) WSUS
5 1 (1.02%) Norton AntiVirus
5 1 (1.02%) SCSM
Vendors
1 73 (74.49%) Microsoft
2 22 (22.45%) Apple
2 22 (22.45%) Citrix
3 16 (16.33%) Cisco
4 13 (13.27%) HP
5 11 (11.22%) Dell
6 9 (9.18%) Ivanti
7 8 (8.16%) Remedy
7 8 (8.16%) SAP
8 7 (7.14%) VMware
9 6 (6.12%) Bloomberg
9 6 (6.12%) Reuters
9 6 (6.12%) Sophos
10 5 (5.10%) ServiceNow
10 5 (5.10%) Xerox
11 3 (3.06%) MobileIron
12 2 (2.04%) Avaya
12 2 (2.04%) BMC
12 2 (2.04%) Concur
12 2 (2.04%) Sun