The following table provides summary statistics for permanent job vacancies with a requirement for MCDST qualifications. Included is a benchmarking guide to the salaries offered over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Microsoft Certified Desktop Support Technician (MCDST)
UK
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 816 818 858
Rank change year-on-year +2 +40  
Permanent jobs citing MCDST 42 136 120
As % of all permanent IT jobs advertised in the UK 0.049% 0.13% 0.11%
As % of the Qualifications category 0.20% 0.47% 0.40%
Number of salaries quoted 24 103 95
Median salary £23,000 £27,500 £25,000
Median salary % change year-on-year -16.36% +10.00%  
90% offered a salary of more than £18,375 £19,000 £21,000
10% offered a salary of more than £30,000 £38,300 £32,500
UK excluding London median salary £22,500 £25,000 £24,000
% change year-on-year -10.00% +4.16%  

MCDST is in the academic qualifications and professional certifications category. The following table is for comparison with the above and provides summary statistics for all academic qualifications and professional certifications cited in permanent job vacancies.

Academic & Professional Certification
UK
Permanent job vacancies requiring academic qualifications or professional certifications 21097 28876 29768
As % of all permanent IT job vacancies advertised in the UK 24.76% 27.77% 27.55%
Number of salaries quoted 16613 23156 23363
Median salary £45,000 £47,500 £45,000
Median salary % change year-on-year -5.26% +5.55%  
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £72,500 £68,500 £71,000
UK excluding London median salary £42,500 £42,500 £42,500

MCDST
Job Vacancy Trend

The job posting trend of jobs advertised citing MCDST as a proportion of all permanent or contract IT jobs with a match in the Qualifications category.

Job vacancy trend for MCDST in the UK

MCDST
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing MCDST.

Salary trend for MCDST in the UK

MCDST
Salary Histogram

The salary distribution of IT jobs citing MCDST over the 3 months to 28 March 2017.

Salary histogram for MCDST in the UK

MCDST
Top 26 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing MCDST within the UK over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +8 39 £22,500 -18.18% 2
London +71 21 £27,500 -1.78% 1
South East +33 13 £20,500 -18.00%
Surrey +43 7 - -
Woking +13 7 - -
North West -26 3 £22,500 +4.65%
Manchester -27 3 £22,500 -12.62%
Leeds +17 2 £22,500 +18.42%
Hampshire +14 2 £17,875 -37.82%
West Yorkshire +12 2 £22,500 +15.38%
Yorkshire +12 2 £22,500 +15.38%
Buckinghamshire +7 2 £29,000 +9.43%
Belfast - 2 £23,500 - 1
Kent - 2 £20,800 -
Milton Keynes - 2 £29,000 -
Southampton - 2 £17,875 -
Whitstable - 2 £20,800 -
Northern Ireland - 2 £23,500 - 1
County Antrim - 2 £23,500 - 1
City of London +37 1 £26,500 +6.00%
West Midlands +33 1 £20,500 -51.19% 1
East Midlands +7 1 £20,500 -11.82%
Northampton - 1 £20,500 -
Northamptonshire - 1 £20,500 -
Coventry - 1 £20,500 -
Croydon - 1 £18,750 -

MCDST
Top 30 Co-occurring IT Skills

For the 6 months to 28 March 2017, IT jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for MCDST.

1 102 (100.00%) Microsoft Certification
2 86 (84.31%) Windows
3 80 (78.43%) Active Directory
4 75 (73.53%) Microsoft
5 57 (55.88%) Windows 7
6 50 (49.02%) MS Office
7 45 (44.12%) TCP/IP
8 39 (38.24%) ITIL
9 38 (37.25%) MCP
9 38 (37.25%) Citrix
10 37 (36.27%) MS Exchange
11 34 (33.33%) Office 365
12 30 (29.41%) Cisco
12 30 (29.41%) Finance
13 26 (25.49%) LAN
13 26 (25.49%) MCSE
13 26 (25.49%) Service Management
14 25 (24.51%) WAN
15 23 (22.55%) VPN
16 22 (21.57%) MCSA
16 22 (21.57%) MS Excel
16 22 (21.57%) MCITP
17 21 (20.59%) SLA
18 20 (19.61%) SCCM
19 17 (16.67%) Exchange Server 2007
19 17 (16.67%) Blackberry Enterprise Server
20 16 (15.69%) DNS
20 16 (15.69%) DHCP
20 16 (15.69%) VoIP
20 16 (15.69%) Video Conferencing

MCDST
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (36.27%) MS Exchange
2 17 (16.67%) Blackberry Enterprise Server
2 17 (16.67%) Exchange Server 2007
3 11 (10.78%) Exchange Server 2010
4 5 (4.90%) Exchange Server 2013
5 2 (1.96%) SharePoint
6 1 (0.98%) CMS
6 1 (0.98%) IIS
6 1 (0.98%) SharePoint 2013
6 1 (0.98%) Skype for Business
Applications
1 50 (49.02%) MS Office
2 22 (21.57%) MS Excel
3 4 (3.92%) Spreadsheet
4 3 (2.94%) MS PowerPoint
Cloud Services
1 34 (33.33%) Office 365
2 8 (7.84%) Mimecast
3 4 (3.92%) G Suite
4 1 (0.98%) SaaS
Communications & Networking
1 45 (44.12%) TCP/IP
2 26 (25.49%) LAN
3 25 (24.51%) WAN
4 23 (22.55%) VPN
5 16 (15.69%) DHCP
5 16 (15.69%) DNS
5 16 (15.69%) VoIP
6 11 (10.78%) IP Telephony
6 11 (10.78%) Network Security
7 9 (8.82%) Remote Desktop
8 4 (3.92%) Internet
9 2 (1.96%) Firewall
9 2 (1.96%) Wireless
10 1 (0.98%) SAN
Database & Business Intelligence
1 3 (2.94%) SQL Server
2 1 (0.98%) SQL Server 2008
Development Applications
1 1 (0.98%) CruiseControl
1 1 (0.98%) JIRA
1 1 (0.98%) TeamCity
1 1 (0.98%) Visual Studio Team System
General
1 30 (29.41%) Finance
2 13 (12.75%) Law
3 10 (9.80%) Banking
4 9 (8.82%) Billing
5 8 (7.84%) Legal
5 8 (7.84%) Marketing
6 2 (1.96%) Front Office
7 1 (0.98%) Local Government
7 1 (0.98%) Military
7 1 (0.98%) Telecoms
Job Titles
1 59 (57.84%) Analyst
2 32 (31.37%) Service Desk Analyst
3 31 (30.39%) Service Analyst
4 29 (28.43%) Support Analyst
5 14 (13.73%) Desktop Support
6 11 (10.78%) IT Analyst
7 9 (8.82%) 2nd Line Support
7 9 (8.82%) Desktop Engineer
7 9 (8.82%) Support Engineer
8 8 (7.84%) Desktop Analyst
8 8 (7.84%) ICT Analyst
8 8 (7.84%) ICT Support
8 8 (7.84%) ICT Support Analyst
8 8 (7.84%) Service Desk Support
8 8 (7.84%) Service Desk Support Analyst
9 7 (6.86%) Desktop Support Analyst
10 6 (5.88%) Desktop Support Specialist
10 6 (5.88%) Support Specialist
10 6 (5.88%) Technical Specialist
10 6 (5.88%) Technical Support Specialist
Libraries, Frameworks & Software Standards
1 1 (0.98%) .NET
1 1 (0.98%) ASP.NET
1 1 (0.98%) WCF
1 1 (0.98%) WF
Miscellaneous
1 16 (15.69%) Video Conferencing
2 15 (14.71%) Data Centre
3 13 (12.75%) Blackberry
4 10 (9.80%) Smartphone
5 9 (8.82%) iPhone
6 8 (7.84%) Analytical Skills
6 8 (7.84%) PDA
7 7 (6.86%) iPad
8 4 (3.92%) Enterprise Software
9 3 (2.94%) Driving Licence
9 3 (2.94%) Fintech
9 3 (2.94%) Management Information System
10 2 (1.96%) Handset
11 1 (0.98%) CCTV
11 1 (0.98%) Clustering
11 1 (0.98%) Computer Science
11 1 (0.98%) e-Learning
11 1 (0.98%) Social Media
Operating Systems
1 86 (84.31%) Windows
2 57 (55.88%) Windows 7
3 16 (15.69%) Windows 10
4 15 (14.71%) Windows Server
5 14 (13.73%) Windows 8
6 13 (12.75%) Windows Server 2008
7 12 (11.76%) Android
8 11 (10.78%) Mac OS X
9 10 (9.80%) Linux
10 8 (7.84%) Unix
11 6 (5.88%) Mac OS
12 5 (4.90%) Windows XP
13 4 (3.92%) Apple iOS
14 2 (1.96%) Windows Server 2003
14 2 (1.96%) Windows Server 2012
14 2 (1.96%) Windows Vista
Processes & Methodologies
1 39 (38.24%) ITIL
2 26 (25.49%) Service Management
3 13 (12.75%) Incident Management
4 10 (9.80%) ITIL V3
5 9 (8.82%) Document Management
6 8 (7.84%) Problem Management
6 8 (7.84%) Ticket Management
7 5 (4.90%) Service Delivery
8 2 (1.96%) Stakeholder Management
8 2 (1.96%) Technical Analysis
8 2 (1.96%) Validation
9 1 (0.98%) Analytics
9 1 (0.98%) Coaching
9 1 (0.98%) Continuous Improvement
9 1 (0.98%) Database Mirroring
9 1 (0.98%) Kalman Filter
9 1 (0.98%) Mathematics
9 1 (0.98%) Network Management
9 1 (0.98%) Process Improvement
9 1 (0.98%) Time Management
Programming Languages
1 9 (8.82%) SQL
2 1 (0.98%) C
2 1 (0.98%) C#
Qualifications
1 102 (100.00%) Microsoft Certification
2 38 (37.25%) MCP
3 26 (25.49%) MCSE
4 22 (21.57%) MCITP
4 22 (21.57%) MCSA
5 11 (10.78%) Degree
6 7 (6.86%) A+ Certification
7 4 (3.92%) CCNA
7 4 (3.92%) Cisco Certification
8 2 (1.96%) SC Cleared
8 2 (1.96%) Security Cleared
9 1 (0.98%) CCNP
9 1 (0.98%) ITIL Certification
9 1 (0.98%) JNCIS
9 1 (0.98%) MCDBA
9 1 (0.98%) MCTS
9 1 (0.98%) MOS
9 1 (0.98%) Network+ Certification
9 1 (0.98%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 21 (20.59%) SLA
2 2 (1.96%) Data Quality
System Software
1 80 (78.43%) Active Directory
2 7 (6.86%) XenApp
3 3 (2.94%) VMware Workstation
3 3 (2.94%) XenDesktop
4 2 (1.96%) VMware Infrastructure
5 1 (0.98%) Hyper-V
5 1 (0.98%) Virtual Desktop
Systems Management
1 20 (19.61%) SCCM
2 10 (9.80%) WSUS
3 7 (6.86%) AirWatch
4 3 (2.94%) Cisco CUCM
4 3 (2.94%) ServiceCenter
Vendors
1 75 (73.53%) Microsoft
2 38 (37.25%) Citrix
3 30 (29.41%) Cisco
4 15 (14.71%) Apple
5 12 (11.76%) Remedy
6 9 (8.82%) Mitel
7 7 (6.86%) VMware
8 6 (5.88%) Adobe
8 6 (5.88%) LANDesk
9 5 (4.90%) Bloomberg
9 5 (4.90%) HP
9 5 (4.90%) Reuters
10 4 (3.92%) Dell
10 4 (3.92%) Google
11 2 (1.96%) Becrypt
11 2 (1.96%) Fidessa
11 2 (1.96%) Juniper
12 1 (0.98%) EqualLogic
12 1 (0.98%) WatchGuard
12 1 (0.98%) Xerox
London
Michael Bailey Associates
Salary: Market Rates
Posted: 3 days ago
Belfast, County Antrim
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £27000.00 per annum
Posted: 6 days ago
Stratford-Upon-Avon, Warwickshire
Senitor Associates
Salary: £20000 - £30000 per annum + Car
Posted: 5 days ago