Microsoft Certified Desktop Support Technician (MCDST)
UK

The following table provides summary statistics for permanent job vacancies with a requirement for MCDST qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 9 December 2023 with a comparison to the same period in the previous 2 years.

6 months to
9 Dec 2023
Same period 2022 Same period 2021
Rank 719 1044 1041
Rank change year-on-year +325 -3 -303
Permanent jobs citing MCDST 10 34 29
As % of all permanent jobs advertised in the UK 0.019% 0.028% 0.023%
As % of the Qualifications category 0.059% 0.094% 0.092%
Number of salaries quoted 9 33 29
10th Percentile - £20,865 £26,100
25th Percentile £27,500 - -
Median annual salary (50th Percentile) £29,000 £30,000 £30,000
Median % change year-on-year -3.33% - +22.45%
75th Percentile £33,000 £43,750 £33,750
90th Percentile £38,300 £47,750 £35,200
UK excluding London median annual salary £29,000 £21,287 £30,000
% change year-on-year +36.24% -29.05% +33.33%

All Academic and Professional Certifications
UK

MCDST is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 17,008 36,189 31,530
As % of all permanent jobs advertised in the UK 32.62% 29.53% 24.69%
Number of salaries quoted 10,703 17,005 17,925
10th Percentile £31,000 £31,250 £31,250
25th Percentile £41,647 £41,250 £41,250
Median annual salary (50th Percentile) £57,500 £57,500 £55,000
Median % change year-on-year - +4.55% -
75th Percentile £75,000 £76,250 £73,750
90th Percentile £92,500 £93,750 £90,000
UK excluding London median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +2.04%

MCDST
Job Vacancy Trend

Job postings citing MCDST as a proportion of all IT jobs advertised.

Job vacancy trend for MCDST in the UK

MCDST
Salary Trend

3-month moving average salary quoted in jobs citing MCDST.

Salary trend for MCDST in the UK

MCDST
Salary Histogram

Salary distribution for jobs citing MCDST over the 6 months to 9 December 2023.

Salary histogram for MCDST in the UK

MCDST
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing MCDST within the UK over the 6 months to 9 December 2023. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +235 9 £29,000 +36.24% 5
England +324 6 £29,000 -3.33% 3
Scotland - 4 £29,000 - 2
South West +81 3 £28,000 +31.54% 2
Work from Home +261 1 £32,000 -24.71%
London +249 1 £50,000 +66.67%
South East +153 1 £33,000 -17.50% 1
North of England +133 1 £30,000 -25.00%
Yorkshire +91 1 £30,000 -25.00%

MCDST
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (20.00%) SharePoint
2 1 (10.00%) IIS
Applications
1 3 (30.00%) Microsoft Office
Business Applications
1 1 (10.00%) Fidessa
Cloud Services
1 3 (30.00%) Azure
1 3 (30.00%) Microsoft 365
2 2 (20.00%) Entra ID
3 1 (10.00%) AWS
3 1 (10.00%) Google Workspace
Communications & Networking
1 2 (20.00%) Remote Desktop
2 1 (10.00%) Cisco ASA
2 1 (10.00%) DHCP
2 1 (10.00%) DNS
2 1 (10.00%) Firewall
2 1 (10.00%) FIX Connectivity
2 1 (10.00%) LAN
2 1 (10.00%) TCP/IP
Database & Business Intelligence
1 1 (10.00%) SQL Server
Development Applications
1 1 (10.00%) JIRA
General
1 3 (30.00%) Social Skills
2 2 (20.00%) Finance
3 1 (10.00%) Automotive
3 1 (10.00%) Banking
Job Titles
1 6 (60.00%) Support Engineer
2 5 (50.00%) Desktop Support
3 4 (40.00%) Desktop Engineer
3 4 (40.00%) Desktop Support Engineer
3 4 (40.00%) Technical Engineer
3 4 (40.00%) Technical Support
3 4 (40.00%) Technical Support Engineer
4 2 (20.00%) 1st/2nd Line Support
4 2 (20.00%) 1st/2nd Line Support Engineer
4 2 (20.00%) 2nd Line Engineer
4 2 (20.00%) 2nd Line Support
4 2 (20.00%) 2nd Line Support Engineer
4 2 (20.00%) Analyst
4 2 (20.00%) Applications Engineer
4 2 (20.00%) Applications Support
4 2 (20.00%) Applications Support Engineer
4 2 (20.00%) IT Support
4 2 (20.00%) Support Analyst
5 1 (10.00%) Deskside Engineer
5 1 (10.00%) Service Desk Support
Libraries, Frameworks & Software Standards
1 1 (10.00%) .NET
1 1 (10.00%) FIX Protocol
Miscellaneous
1 3 (30.00%) Driving Licence
2 1 (10.00%) Eurex
2 1 (10.00%) Life Science
2 1 (10.00%) Mobile App
2 1 (10.00%) Renewable Energy
Operating Systems
1 2 (20.00%) Windows
2 1 (10.00%) Apple iOS
2 1 (10.00%) Linux
2 1 (10.00%) Solaris
2 1 (10.00%) Ubuntu
2 1 (10.00%) Unix
2 1 (10.00%) Windows Server
2 1 (10.00%) Windows Server 2016
2 1 (10.00%) Windows Server 2019
Processes & Methodologies
1 7 (70.00%) ITIL
2 5 (50.00%) Break/Fix
2 5 (50.00%) Hardware Maintenance
3 3 (30.00%) Incident Management
4 2 (20.00%) Continuous Improvement
4 2 (20.00%) Customer Service
4 2 (20.00%) ITSM
4 2 (20.00%) Mobile Device Management
4 2 (20.00%) Proactive Maintenance
4 2 (20.00%) Service Management
5 1 (10.00%) Asset Management
5 1 (10.00%) Client Onboarding
5 1 (10.00%) Data Ingestion
5 1 (10.00%) Data Management
5 1 (10.00%) Information Security
5 1 (10.00%) Patch Management
5 1 (10.00%) People Management
5 1 (10.00%) Problem Management
5 1 (10.00%) Software Licensing
Programming Languages
1 1 (10.00%) C#
1 1 (10.00%) PowerShell
1 1 (10.00%) Python
1 1 (10.00%) SQL
1 1 (10.00%) VB.NET
Qualifications
1 10 (100.00%) Microsoft Certification
2 8 (80.00%) A+ Certification
3 6 (60.00%) MCSA
4 5 (50.00%) CCNA
4 5 (50.00%) Cisco Certification
4 5 (50.00%) Network+ Certification
4 5 (50.00%) VTSP
5 3 (30.00%) BPSS Clearance
6 2 (20.00%) Degree
7 1 (10.00%) MCITP
7 1 (10.00%) MCP
7 1 (10.00%) MCSE
7 1 (10.00%) SC Cleared
7 1 (10.00%) Security Cleared
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 4 (40.00%) Active Directory
2 1 (10.00%) VMware Infrastructure
Systems Management
1 3 (30.00%) Microsoft Intune
2 1 (10.00%) SCCM
Vendors
1 3 (30.00%) Microsoft
2 1 (10.00%) Apple
2 1 (10.00%) Bloomberg
2 1 (10.00%) Cisco
2 1 (10.00%) CQG
2 1 (10.00%) Google
2 1 (10.00%) ION Trading
2 1 (10.00%) Patsystems
2 1 (10.00%) Red Hat
2 1 (10.00%) Reuters
2 1 (10.00%) ServiceNow
2 1 (10.00%) Trayport
2 1 (10.00%) VMware