Period
to 26 January 2022

The following table provides summary statistics for permanent job vacancies with a requirement for MCDST qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 26 January 2022 with a comparison to the same period in the previous 2 years.

Microsoft Certified Desktop Support Technician (MCDST)
UK
6 months to
26 Jan 2022
Same period 2021 Same period 2020
Rank 1035 773 989
Rank change year-on-year -262 +216 +24
Permanent jobs citing MCDST 31 15 48
As % of all permanent jobs advertised in the UK 0.024% 0.023% 0.039%
As % of the Qualifications category 0.10% 0.11% 0.18%
Number of salaries quoted 31 15 30
10th Percentile - - -
25th Percentile - £21,250 £19,750
Median annual salary (50th Percentile) £30,000 £22,500 £25,000
Median % change year-on-year +33.33% -10.00% -9.09%
75th Percentile - £32,000 £33,313
90th Percentile £37,000 £33,750 £40,300
UK excluding London median annual salary £30,000 £22,500 £22,000
% change year-on-year +33.33% +2.27% -20.00%

MCDST is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 30,600 13,052 27,125
As % of all permanent IT jobs advertised in the UK 23.49% 20.26% 21.88%
Number of salaries quoted 15,553 9,597 20,457
10th Percentile £31,022 £31,250 £27,500
25th Percentile £41,250 £41,250 £36,250
Median annual salary (50th Percentile) £55,000 £55,000 £50,000
Median % change year-on-year - +10.00% -
75th Percentile £73,750 £71,250 £67,500
90th Percentile £90,000 £85,000 £82,500
UK excluding London median annual salary £50,000 £49,000 £45,000
% change year-on-year +2.04% +8.89% -

MCDST
Job Vacancy Trend

Job postings citing MCDST as a proportion of all IT jobs advertised.

Job vacancy trend for MCDST in the UK

MCDST
Salary Trend

3-month moving average salary quoted in jobs citing MCDST.

Salary trend for MCDST in the UK

MCDST
Top 11 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing MCDST within the UK over the 6 months to 26 January 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -244 26 £30,000 +22.45% 4
London -196 22 £30,000 -7.69% 1
UK excluding London -190 8 £30,000 +33.33% 3
Work from Home -208 4 £32,500 +44.44% 1
Wales - 4 £30,000 -
West Midlands -81 3 £30,000 +33.33%
Midlands -100 3 £30,000 +33.33%
South East - 3 £30,000 - 1
Yorkshire -72 2 £30,000 +33.33% 2
East of England -94 2 £30,000 +33.33%
North of England -117 2 £30,000 +33.33% 2

For the 6 months to 26 January 2022, IT jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for MCDST.

1 31 (100.00%) Microsoft Certification
2 30 (96.77%) Active Directory
2 30 (96.77%) Windows
3 29 (93.55%) Microsoft
4 27 (87.10%) Windows 10
5 26 (83.87%) ITIL
6 20 (64.52%) MCP
6 20 (64.52%) Windows 7
7 19 (61.29%) MCITP
7 19 (61.29%) MCSA
7 19 (61.29%) Cisco
8 18 (58.06%) TCP/IP
8 18 (58.06%) Reuters
8 18 (58.06%) Bloomberg
8 18 (58.06%) LAN
8 18 (58.06%) WAN
8 18 (58.06%) Finance
8 18 (58.06%) Windows Server 2016
9 17 (54.84%) Incident Management
9 17 (54.84%) Service Delivery
9 17 (54.84%) MS Exchange
9 17 (54.84%) Apple
10 16 (51.61%) Remedy
10 16 (51.61%) VPN
10 16 (51.61%) HP
10 16 (51.61%) Dell
10 16 (51.61%) Microsoft Excel
10 16 (51.61%) Blackberry
10 16 (51.61%) Blackberry Enterprise Server
10 16 (51.61%) Microsoft PowerPoint

MCDST
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (54.84%) MS Exchange
2 16 (51.61%) Blackberry Enterprise Server
2 16 (51.61%) Exchange Server 2007
2 16 (51.61%) Exchange Server 2010
2 16 (51.61%) Exchange Server 2013
3 3 (9.68%) SharePoint
Applications
1 16 (51.61%) Microsoft Excel
1 16 (51.61%) Microsoft PowerPoint
2 5 (16.13%) Microsoft Office
Cloud Services
1 6 (19.35%) Microsoft 365
2 3 (9.68%) Azure
2 3 (9.68%) Azure Active Directory
2 3 (9.68%) OneDrive
3 2 (6.45%) AWS
Communications & Networking
1 18 (58.06%) LAN
1 18 (58.06%) TCP/IP
1 18 (58.06%) WAN
2 16 (51.61%) Network Security
2 16 (51.61%) VPN
3 2 (6.45%) DHCP
3 2 (6.45%) DNS
3 2 (6.45%) Firewall
Development Applications
1 2 (6.45%) JIRA
General
1 18 (58.06%) Finance
2 10 (32.26%) Social Skills
3 8 (25.81%) Advertising
4 2 (6.45%) Banking
5 1 (3.23%) Retail
Job Titles
1 18 (58.06%) Support Engineer
2 13 (41.94%) IT Support
3 9 (29.03%) 2nd Line Support
3 9 (29.03%) Analyst
3 9 (29.03%) IT Engineer
3 9 (29.03%) IT Support Engineer
3 9 (29.03%) Support Analyst
4 8 (25.81%) Desktop Engineer
4 8 (25.81%) Desktop Support
4 8 (25.81%) Desktop Support Engineer
5 5 (16.13%) 2nd Line Support Analyst
6 4 (12.90%) 1st/2nd Line Support
6 4 (12.90%) IT Analyst
6 4 (12.90%) IT Support Analyst
7 3 (9.68%) Remote Support Analyst
8 2 (6.45%) 1st/2nd Line Support Analyst
8 2 (6.45%) 1st/2nd Line Support Technician
8 2 (6.45%) Server Technician
8 2 (6.45%) SharePoint Support
8 2 (6.45%) Windows Server Support
Miscellaneous
1 16 (51.61%) Blackberry
1 16 (51.61%) Data Centre
2 2 (6.45%) Driving Licence
3 1 (3.23%) EPoS
3 1 (3.23%) iPad
3 1 (3.23%) iPhone
Operating Systems
1 30 (96.77%) Windows
2 27 (87.10%) Windows 10
3 20 (64.52%) Windows 7
4 18 (58.06%) Windows Server 2016
5 4 (12.90%) Windows Server
6 2 (6.45%) Linux
6 2 (6.45%) Windows Server 2008
6 2 (6.45%) Windows Server 2012
7 1 (3.23%) SUSE
7 1 (3.23%) Ubuntu
Processes & Methodologies
1 26 (83.87%) ITIL
2 17 (54.84%) Incident Management
2 17 (54.84%) Service Delivery
3 16 (51.61%) ITIL V3
4 7 (22.58%) Problem-Solving
5 2 (6.45%) Kalman Filter
5 2 (6.45%) Service Management
6 1 (3.23%) Collaborative Working
6 1 (3.23%) Critical Thinking
6 1 (3.23%) ITSM
6 1 (3.23%) Major Incident Management
6 1 (3.23%) Mathematics
6 1 (3.23%) Network Architecture
6 1 (3.23%) Problem Management
6 1 (3.23%) Virtual Environments
Programming Languages
1 3 (9.68%) PowerShell
2 2 (6.45%) Python
2 2 (6.45%) SQL
3 1 (3.23%) C
Qualifications
1 31 (100.00%) Microsoft Certification
2 20 (64.52%) MCP
3 19 (61.29%) MCITP
3 19 (61.29%) MCSA
4 3 (9.68%) A+ Certification
4 3 (9.68%) HNC
4 3 (9.68%) MCSE
Quality Assurance & Compliance
1 5 (16.13%) SLA
2 3 (9.68%) ISO/IEC 27001
System Software
1 30 (96.77%) Active Directory
2 1 (3.23%) XenApp
Systems Management
1 16 (51.61%) Cisco CUCM
1 16 (51.61%) ServiceCenter
2 3 (9.68%) Microsoft Intune
3 1 (3.23%) AirWatch
Vendors
1 29 (93.55%) Microsoft
2 19 (61.29%) Cisco
3 18 (58.06%) Bloomberg
3 18 (58.06%) Reuters
4 17 (54.84%) Apple
5 16 (51.61%) Dell
5 16 (51.61%) HP
5 16 (51.61%) Remedy
6 9 (29.03%) Citrix
7 7 (22.58%) Sophos
8 2 (6.45%) Oracle
9 1 (3.23%) Meraki
9 1 (3.23%) Red Hat
9 1 (3.23%) VMware