Period
to 5 June 2020

The following table provides summary statistics for permanent job vacancies with a requirement for MCDST qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 5 June 2020 with a comparison to the same period in the previous 2 years.

Microsoft Certified Desktop Support Technician (MCDST)
UK
6 months to
5 Jun 2020
Same period 2019 Same period 2018
Rank 850 1002 1113
Rank change year-on-year +152 +111 -34
Permanent jobs citing MCDST 17 103 93
As % of all permanent jobs advertised in the UK 0.020% 0.072% 0.054%
As % of the Qualifications category 0.091% 0.29% 0.23%
Number of salaries quoted 15 70 77
Median annual salary £30,000 £25,000 £26,000
Median salary % change year-on-year +20.00% -3.85% +10.64%
10th Percentile £20,400 £23,000 £17,942
90th Percentile £48,250 £46,625 £40,100
UK excluding London median annual salary £26,000 £25,000 £24,000
% change year-on-year +4.00% +4.17% +6.67%

MCDST is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 18,685 35,308 40,673
As % of all permanent IT jobs advertised in the UK 21.59% 24.71% 23.68%
Number of salaries quoted 13,631 25,223 30,693
Median annual salary £52,500 £50,000 £49,000
Median salary % change year-on-year +5.00% +2.04% +8.89%
10th Percentile £28,772 £26,250 £26,250
90th Percentile £85,000 £81,250 £80,000
UK excluding London median annual salary £47,500 £45,000 £44,898
% change year-on-year +5.56% +0.23% +6.90%

MCDST
Job Vacancy Trend

Job postings citing MCDST as a proportion of all IT jobs advertised.

Job vacancy trend for MCDST in the UK

MCDST
Salary Trend

3-month moving average salary quoted in jobs citing MCDST.

Salary trend for MCDST in the UK

MCDST
Salary Histogram

Salary distribution for jobs citing MCDST over the 6 months to 5 June 2020.

Salary histogram for MCDST in the UK

MCDST
Top 6 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing MCDST within the UK over the 6 months to 5 June 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +163 15 £32,000 +16.36%
UK excluding London +139 11 £26,000 +4.00%
South East +111 8 £32,000 +16.36%
London +123 6 £32,500 +4.00%
Wales - 2 £24,500 -
East of England - 1 £21,000 -

For the 6 months to 5 June 2020, IT jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for MCDST.

1 17 (100.00%) Microsoft Certification
2 16 (94.12%) Windows
3 12 (70.59%) ITIL
3 12 (70.59%) Windows 10
4 11 (64.71%) Microsoft Office
5 8 (47.06%) Windows 7
5 8 (47.06%) Active Directory
5 8 (47.06%) Citrix
6 6 (35.29%) A+ Certification
6 6 (35.29%) MCSE
6 6 (35.29%) SCCM
7 5 (29.41%) Office 365
7 5 (29.41%) Microsoft
7 5 (29.41%) TCP/IP
7 5 (29.41%) Finance
7 5 (29.41%) Document Management
8 4 (23.53%) AS400
8 4 (23.53%) Blackberry
8 4 (23.53%) Intranet
8 4 (23.53%) Internet
8 4 (23.53%) Sybase
8 4 (23.53%) Client/Server
8 4 (23.53%) MS Exchange
8 4 (23.53%) ODBC
8 4 (23.53%) MCP
8 4 (23.53%) Apple iOS
8 4 (23.53%) Line Management
8 4 (23.53%) Problem-Solving
9 3 (17.65%) Critical Thinking
9 3 (17.65%) Technical Leadership

MCDST
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (23.53%) MS Exchange
2 1 (5.88%) Exchange Server 2007
Applications
1 11 (64.71%) Microsoft Office
Cloud Services
1 5 (29.41%) Office 365
Communications & Networking
1 5 (29.41%) TCP/IP
2 4 (23.53%) Internet
2 4 (23.53%) Intranet
3 2 (11.76%) DHCP
3 2 (11.76%) DNS
4 1 (5.88%) Firewall
4 1 (5.88%) LAN
4 1 (5.88%) WAN
General
1 5 (29.41%) Finance
2 3 (17.65%) Law
2 3 (17.65%) Legal
Job Titles
1 9 (52.94%) IT Support
2 5 (29.41%) Analyst
2 5 (29.41%) Support Engineer
3 4 (23.53%) IT Support Technician
3 4 (23.53%) IT Technician
3 4 (23.53%) Service Analyst
3 4 (23.53%) Service Desk Analyst
3 4 (23.53%) Support Technician
4 3 (17.65%) Desktop Engineer
4 3 (17.65%) Desktop Support
4 3 (17.65%) Desktop Support Engineer
4 3 (17.65%) IT Engineer
4 3 (17.65%) IT Support Engineer
5 2 (11.76%) 2nd Line Desktop Support
5 2 (11.76%) 2nd Line Engineer
5 2 (11.76%) 2nd Line Support
5 2 (11.76%) Field Engineer
5 2 (11.76%) Field Support Engineer
5 2 (11.76%) Hardware Engineer
5 2 (11.76%) Hardware Support Engineer
Libraries, Frameworks & Software Standards
1 4 (23.53%) ODBC
Miscellaneous
1 4 (23.53%) AS400
1 4 (23.53%) Blackberry
1 4 (23.53%) Client/Server
2 3 (17.65%) Analytical Skills
2 3 (17.65%) iPhone
2 3 (17.65%) Self-Motivation
3 2 (11.76%) BYOD
3 2 (11.76%) Data Centre
3 2 (11.76%) Driving Licence
3 2 (11.76%) Video Conferencing
4 1 (5.88%) Fat Client
4 1 (5.88%) Thin Client
Operating Systems
1 16 (94.12%) Windows
2 12 (70.59%) Windows 10
3 8 (47.06%) Windows 7
4 4 (23.53%) Apple iOS
5 3 (17.65%) Windows Phone
6 1 (5.88%) Linux
Processes & Methodologies
1 12 (70.59%) ITIL
2 5 (29.41%) Document Management
3 4 (23.53%) Line Management
3 4 (23.53%) Problem-Solving
4 3 (17.65%) Asset Management
4 3 (17.65%) Break/Fix
4 3 (17.65%) Critical Thinking
4 3 (17.65%) Knowledge Management
4 3 (17.65%) Mobile Device Management
4 3 (17.65%) Practice Management
4 3 (17.65%) Technical Leadership
5 2 (11.76%) Investment Management
6 1 (5.88%) Fintech
6 1 (5.88%) Network Architecture
6 1 (5.88%) Security Patching
Qualifications
1 17 (100.00%) Microsoft Certification
2 6 (35.29%) A+ Certification
2 6 (35.29%) MCSE
3 4 (23.53%) MCP
4 3 (17.65%) CCNA
4 3 (17.65%) Cisco Certification
4 3 (17.65%) ITIL Foundation Certificate
5 2 (11.76%) IBM Certification
5 2 (11.76%) MCSA
5 2 (11.76%) Network+ Certification
6 1 (5.88%) Degree
6 1 (5.88%) HNC
6 1 (5.88%) HND
Quality Assurance & Compliance
1 3 (17.65%) SLA
System Software
1 8 (47.06%) Active Directory
2 1 (5.88%) Virtual Desktop
2 1 (5.88%) Virtual Servers
Systems Management
1 6 (35.29%) SCCM
Vendors
1 8 (47.06%) Citrix
2 5 (29.41%) Microsoft
3 4 (23.53%) Sybase
4 3 (17.65%) Aderant
4 3 (17.65%) Ivanti
4 3 (17.65%) Mitel
4 3 (17.65%) OpenText
5 2 (11.76%) Dell
5 2 (11.76%) HP
5 2 (11.76%) IBM
5 2 (11.76%) iManage
5 2 (11.76%) Interwoven
6 1 (5.88%) Bloomberg
6 1 (5.88%) Reuters
6 1 (5.88%) Sophos
6 1 (5.88%) Wyse