Period
to 25 May 2018

The following table provides summary statistics for permanent job vacancies with a requirement for MCDST qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 25 May 2018 with a comparison to the same period in the previous 2 years.

Microsoft Certified Desktop Support Technician (MCDST)
UK
6 months to
25 May 2018
Same period 2017 Same period 2016
Rank 1082 1083 1030
Rank change year-on-year +1 -53 +60
Permanent jobs citing MCDST 95 104 266
As % of all permanent IT jobs advertised in the UK 0.055% 0.062% 0.13%
As % of the Qualifications category 0.23% 0.25% 0.48%
Number of salaries quoted 79 68 185
UK median annual salary £26,000 £23,500 £26,000
Median salary % change year-on-year +10.64% -9.62% +1.96%
10th Percentile £18,006 £17,500 £18,500
90th Percentile £40,050 £30,300 £40,550
UK excluding London median annual salary £25,000 £22,500 £25,000
% change year-on-year +11.11% -10.00% -

MCDST is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 41,015 42,151 55,629
As % of all permanent IT jobs advertised in the UK 23.59% 24.94% 27.71%
Number of salaries quoted 31,044 33,056 44,635
UK median annual salary £49,000 £45,000 £45,500
Median salary % change year-on-year +8.89% -1.10% +1.11%
10th Percentile £26,250 £26,250 £26,250
90th Percentile £80,000 £77,500 £75,000
UK excluding London median annual salary £44,898 £42,000 £42,500
% change year-on-year +6.90% -1.18% +6.25%

MCDST
Job Vacancy Trend

Job postings citing MCDST as a percentage of all IT jobs advertised.

Job vacancy trend for MCDST in the UK

MCDST
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing MCDST.

Salary trend for MCDST in the UK

MCDST
Salary Histogram

The salary distribution of IT jobs citing MCDST over the 6 months to 25 May 2018.

Salary histogram for MCDST in the UK

MCDST
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing MCDST within the UK over the 6 months to 25 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -16 81 £27,000 +14.89% 9
London +1 47 £27,500 - 5
UK excluding London -13 41 £25,000 +11.11% 5
South West -5 13 £25,000 +56.25% 1
North of England -12 13 £18,500 -17.78% 1
Yorkshire +15 12 £18,500 -17.78% 1
Northern Ireland +9 4 £21,000 -10.64%
Midlands +7 4 £25,000 +21.95% 2
East Midlands +2 4 £25,000 +21.95% 1
South East -46 3 £27,000 +14.89%
Wales - 3 £20,000 -
North West -18 1 £25,000 +11.11%
East of England - 1 £25,000 -

For the 6 months to 25 May 2018, IT jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for MCDST.

1 95 (100.00%) Microsoft Certification
2 68 (71.58%) Active Directory
2 68 (71.58%) Windows
3 65 (68.42%) Microsoft
4 58 (61.05%) ITIL
5 57 (60.00%) Microsoft Office
6 55 (57.89%) Windows 7
7 34 (35.79%) MCP
8 32 (33.68%) SLA
9 30 (31.58%) Windows 10
10 26 (27.37%) TCP/IP
11 25 (26.32%) MS Exchange
11 25 (26.32%) Finance
12 24 (25.26%) LAN
12 24 (25.26%) WAN
12 24 (25.26%) Apple
13 23 (24.21%) MCSE
13 23 (24.21%) Problem-Solving
14 22 (23.16%) A+ Certification
15 20 (21.05%) VPN
15 20 (21.05%) Cisco
15 20 (21.05%) Microsoft Excel
15 20 (21.05%) Incident Management
16 19 (20.00%) Citrix
17 17 (17.89%) MCITP
17 17 (17.89%) SCCM
17 17 (17.89%) SC Cleared
17 17 (17.89%) Security Cleared
18 16 (16.84%) Service Delivery
18 16 (16.84%) MCSA

MCDST
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (26.32%) MS Exchange
2 13 (13.68%) Exchange Server 2010
3 11 (11.58%) Blackberry Enterprise Server
4 5 (5.26%) Exchange Server 2007
4 5 (5.26%) Exchange Server 2013
5 4 (4.21%) IIS
6 3 (3.16%) SharePoint
6 3 (3.16%) Skype for Business
7 1 (1.05%) IBM Domino
7 1 (1.05%) IBM Notes
Applications
1 57 (60.00%) Microsoft Office
2 20 (21.05%) Microsoft Excel
3 5 (5.26%) Microsoft PowerPoint
Business Applications
1 2 (2.11%) Remedy ITSM
2 1 (1.05%) Infor CloudSuite
2 1 (1.05%) Infor CRM
Cloud Services
1 14 (14.74%) Office 365
Communications & Networking
1 26 (27.37%) TCP/IP
2 24 (25.26%) LAN
2 24 (25.26%) WAN
3 20 (21.05%) VPN
4 8 (8.42%) DHCP
4 8 (8.42%) DNS
5 6 (6.32%) Network Security
6 4 (4.21%) Internet
7 2 (2.11%) Firewall
7 2 (2.11%) HTTP
7 2 (2.11%) Intranet
7 2 (2.11%) VoIP
7 2 (2.11%) Wireless
8 1 (1.05%) PBX
8 1 (1.05%) Skype
8 1 (1.05%) Unified Communications
8 1 (1.05%) VLAN
Database & Business Intelligence
1 5 (5.26%) SQL Server
2 2 (2.11%) SQL Server 2005
2 2 (2.11%) SQL Server Reporting Services
Development Applications
1 2 (2.11%) JIRA
1 2 (2.11%) MSI
General
1 25 (26.32%) Finance
2 10 (10.53%) Legal
3 9 (9.47%) Electronics
4 8 (8.42%) Law
4 8 (8.42%) Military
5 6 (6.32%) Billing
6 4 (4.21%) Banking
6 4 (4.21%) Manufacturing
7 2 (2.11%) Retail
8 1 (1.05%) Telecoms
Job Titles
1 49 (51.58%) Analyst
2 27 (28.42%) Support Analyst
3 26 (27.37%) Desktop Support
4 21 (22.11%) 2nd Line Support
5 17 (17.89%) Service Analyst
6 16 (16.84%) Service Desk Analyst
7 14 (14.74%) Support Engineer
8 10 (10.53%) 2nd Line Support Analyst
9 9 (9.47%) 1st/2nd Line Support
9 9 (9.47%) Desktop Analyst
9 9 (9.47%) IT Analyst
9 9 (9.47%) IT Support
10 8 (8.42%) 1st/2nd Line Support Analyst
10 8 (8.42%) Field Engineer
10 8 (8.42%) IT Support Analyst
11 7 (7.37%) 1st Line Service Desk Analyst
11 7 (7.37%) Active Directory Analyst
11 7 (7.37%) Active Directory Support
11 7 (7.37%) Active Directory Support Analyst
11 7 (7.37%) Desktop Engineer
Miscellaneous
1 11 (11.58%) Blackberry
1 11 (11.58%) Data Centre
1 11 (11.58%) Driving Licence
2 10 (10.53%) Management Information System
3 8 (8.42%) e-Learning
4 6 (6.32%) PDA
5 5 (5.26%) Smartphone
5 5 (5.26%) Video Conferencing
6 4 (4.21%) Computer Science
7 2 (2.11%) Enterprise Software
7 2 (2.11%) Fintech
7 2 (2.11%) iPhone
7 2 (2.11%) NHS
8 1 (1.05%) CMDB
8 1 (1.05%) HP Storage
8 1 (1.05%) Replication
Operating Systems
1 68 (71.58%) Windows
2 55 (57.89%) Windows 7
3 30 (31.58%) Windows 10
4 9 (9.47%) Windows XP
5 8 (8.42%) Android
6 7 (7.37%) Windows Server 2008
7 6 (6.32%) Windows Server
8 5 (5.26%) Windows Server 2003
9 4 (4.21%) Apple iOS
9 4 (4.21%) Mac OS
10 3 (3.16%) Unix
11 2 (2.11%) Windows 8
12 1 (1.05%) Linux
12 1 (1.05%) SUSE
Processes & Methodologies
1 58 (61.05%) ITIL
2 23 (24.21%) Problem-Solving
3 20 (21.05%) Incident Management
4 16 (16.84%) Service Delivery
5 12 (12.63%) ITIL V3
6 10 (10.53%) Logistics
6 10 (10.53%) Mathematics
7 8 (8.42%) Process Improvement
8 6 (6.32%) Break/Fix
8 6 (6.32%) Due Diligence
8 6 (6.32%) Service Management
9 5 (5.26%) Application Packaging
10 3 (3.16%) Hardware Maintenance
10 3 (3.16%) Security Patching
10 3 (3.16%) Time Management
11 2 (2.11%) Customer Requirements
11 2 (2.11%) Expense Management
11 2 (2.11%) Software Deployment
11 2 (2.11%) Speech Recognition
11 2 (2.11%) Task Automation
Programming Languages
1 11 (11.58%) C
2 5 (5.26%) PowerShell
3 2 (2.11%) Python
3 2 (2.11%) SQL
3 2 (2.11%) VB
3 2 (2.11%) VBScript
Qualifications
1 95 (100.00%) Microsoft Certification
2 34 (35.79%) MCP
3 23 (24.21%) MCSE
4 22 (23.16%) A+ Certification
5 17 (17.89%) MCITP
5 17 (17.89%) SC Cleared
5 17 (17.89%) Security Cleared
6 16 (16.84%) MCSA
7 8 (8.42%) MCTS
8 7 (7.37%) Degree
8 7 (7.37%) DV Cleared
9 6 (6.32%) CCNA
9 6 (6.32%) Cisco Certification
10 5 (5.26%) ITIL Foundation Certificate
10 5 (5.26%) Network+ Certification
11 4 (4.21%) Computer Science Degree
11 4 (4.21%) MOS
12 3 (3.16%) CCENT
13 2 (2.11%) ITIL Certification
14 1 (1.05%) HP AIS
Quality Assurance & Compliance
1 32 (33.68%) SLA
2 1 (1.05%) ISO/IEC 27001
System Software
1 68 (71.58%) Active Directory
2 3 (3.16%) Hyper-V
3 2 (2.11%) VMware Infrastructure
3 2 (2.11%) XenApp
4 1 (1.05%) Microsoft App-V
Systems Management
1 17 (17.89%) SCCM
2 11 (11.58%) ServiceCenter
3 6 (6.32%) Backup Exec
4 5 (5.26%) Cisco CUCM
5 2 (2.11%) Perfmon
5 2 (2.11%) Systems Management Server (SMS)
5 2 (2.11%) WMI
6 1 (1.05%) Norton AntiVirus
6 1 (1.05%) SCSM
Vendors
1 65 (68.42%) Microsoft
2 24 (25.26%) Apple
3 20 (21.05%) Cisco
4 19 (20.00%) Citrix
5 14 (14.74%) Dell
5 14 (14.74%) HP
6 12 (12.63%) Xerox
7 10 (10.53%) Ivanti
8 8 (8.42%) Remedy
8 8 (8.42%) SAP
9 7 (7.37%) ServiceNow
10 6 (6.32%) Sophos
11 5 (5.26%) Bloomberg
11 5 (5.26%) Reuters
12 4 (4.21%) MobileIron
13 3 (3.16%) Avaya
13 3 (3.16%) VMware
14 2 (2.11%) BMC
14 2 (2.11%) Concur
14 2 (2.11%) Sun