Period
to 19 October 2017

The following table provides summary statistics for permanent job vacancies with a requirement for MCDST qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 19 October 2017 with a comparison to the same period in the previous 2 years.

Microsoft Certified Desktop Support Technician (MCDST)
UK
6 months to
19 Oct 2017
Same period 2016 Same period 2015
Rank 1054 1072 1168
Rank change year-on-year +18 +96 -16
Permanent jobs citing MCDST 119 161 150
As % of all permanent IT jobs advertised in the UK 0.068% 0.084% 0.068%
As % of the Qualifications category 0.28% 0.32% 0.25%
Number of salaries quoted 99 103 143
UK median annual salary £24,000 £26,500 £25,000
Median salary % change year-on-year -9.43% +6.00% +2.04%
10th Percentile £19,144 £20,000 £20,500
90th Percentile £37,750 £61,750 £36,200
UK excluding London median annual salary £23,500 £26,500 £24,000
% change year-on-year -11.32% +10.42% +2.13%

MCDST is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 42330 50413 60107
As % of all permanent IT jobs advertised in the UK 24.24% 26.35% 27.40%
Number of salaries quoted 32500 40503 47958
UK median annual salary £46,500 £45,000 £45,000
Median salary % change year-on-year +3.33% - +2.27%
10th Percentile £26,000 £26,250 £25,750
90th Percentile £77,500 £76,250 £73,750
UK excluding London median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

MCDST
Job Vacancy Trend

Job postings citing MCDST as a percentage of all IT jobs advertised.

Job vacancy trend for MCDST in the UK

MCDST
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing MCDST.

Salary trend for MCDST in the UK

MCDST
Salary Histogram

The salary distribution of IT jobs citing MCDST over the 6 months to 19 October 2017.

Salary histogram for MCDST in the UK

MCDST
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing MCDST within the UK over the 6 months to 19 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -2 114 £25,000 -5.66% 6
UK excluding London +55 85 £23,500 -11.32% 2
South East +82 42 £23,500 -20.34% 2
London -10 31 £28,000 -3.45% 4
North of England 0 24 £22,000 -10.20%
Yorkshire +28 22 £22,000 -10.20%
South West +27 12 £25,000 +6.38%
Midlands +34 4 £19,366 -69.02%
West Midlands +18 4 £19,366 -33.22%
North West - 2 £62,500 -
Wales +17 1 £20,500 -60.95%
East of England -23 1 £35,000 +27.27%
Northern Ireland - 1 £30,500 -

For the 6 months to 19 October 2017, IT jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for MCDST.

1 119 (100.00%) Microsoft Certification
2 109 (91.60%) Windows
3 100 (84.03%) Active Directory
4 95 (79.83%) ITIL
5 83 (69.75%) Windows 7
6 79 (66.39%) Microsoft
7 72 (60.50%) MCP
8 68 (57.14%) Microsoft Office
9 63 (52.94%) MS Exchange
10 62 (52.10%) LAN
10 62 (52.10%) WAN
11 61 (51.26%) MCITP
12 45 (37.82%) MCTS
13 42 (35.29%) SC Cleared
13 42 (35.29%) Security Cleared
14 38 (31.93%) Driving Licence
15 33 (27.73%) MCSE
16 32 (26.89%) Citrix
17 29 (24.37%) SLA
18 27 (22.69%) Finance
19 26 (21.85%) TCP/IP
19 26 (21.85%) DV Cleared
20 23 (19.33%) Exchange Server 2010
21 22 (18.49%) Windows XP
22 21 (17.65%) MCSA
22 21 (17.65%) Windows 10
23 20 (16.81%) Windows Server 2008
24 19 (15.97%) VMware
24 19 (15.97%) VPN
24 19 (15.97%) A+ Certification

MCDST
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 63 (52.94%) MS Exchange
2 23 (19.33%) Exchange Server 2010
3 18 (15.13%) Exchange Server 2007
4 13 (10.92%) Blackberry Enterprise Server
5 7 (5.88%) Exchange Server 2013
6 5 (4.20%) CMS
7 2 (1.68%) IBM Domino
7 2 (1.68%) IBM Notes
7 2 (1.68%) Skype for Business
8 1 (0.84%) SharePoint
8 1 (0.84%) SharePoint Server
Applications
1 68 (57.14%) Microsoft Office
2 11 (9.24%) Microsoft Excel
3 6 (5.04%) Microsoft PowerPoint
4 2 (1.68%) MS Visio
Business Applications
1 1 (0.84%) Remedy ITSM
1 1 (0.84%) Siebel CRM
Cloud Services
1 17 (14.29%) Office 365
2 4 (3.36%) IaaS
Communications & Networking
1 62 (52.10%) LAN
1 62 (52.10%) WAN
2 26 (21.85%) TCP/IP
3 19 (15.97%) VPN
4 16 (13.45%) DNS
5 14 (11.76%) DHCP
6 8 (6.72%) SAN
7 7 (5.88%) Network Security
8 6 (5.04%) VoIP
9 5 (4.20%) Firewall
10 4 (3.36%) IP Telephony
11 3 (2.52%) Wireless
12 2 (1.68%) Internet
12 2 (1.68%) Skype
13 1 (0.84%) Remote Desktop
Database & Business Intelligence
1 4 (3.36%) SQL Server
2 1 (0.84%) Data Warehouse
General
1 27 (22.69%) Finance
2 12 (10.08%) Banking
3 9 (7.56%) Law
4 5 (4.20%) Electronics
4 5 (4.20%) Legal
4 5 (4.20%) Military
5 1 (0.84%) Billing
Job Titles
1 72 (60.50%) Analyst
2 55 (46.22%) Service Analyst
2 55 (46.22%) Service Desk Analyst
3 37 (31.09%) 1st Line Service Desk Analyst
4 24 (20.17%) Desktop Support
5 20 (16.81%) Support Analyst
6 19 (15.97%) 2nd Line Support
7 9 (7.56%) Desktop Analyst
7 9 (7.56%) Desktop Support Analyst
7 9 (7.56%) IT Support
8 7 (5.88%) IT Analyst
8 7 (5.88%) Service Desk Support
8 7 (5.88%) Support Technician
9 6 (5.04%) 1st/2nd Line Service Desk Analyst
9 6 (5.04%) 2nd Line Service Desk Analyst
9 6 (5.04%) Active Directory Support
9 6 (5.04%) Service Desk Support Analyst
9 6 (5.04%) Systems Engineer
10 5 (4.20%) 1st/2nd Line Support
10 5 (4.20%) IT Technician
Miscellaneous
1 38 (31.93%) Driving Licence
2 19 (15.97%) Smartphone
3 15 (12.61%) Blackberry
4 13 (10.92%) Video Conferencing
5 8 (6.72%) iPad
5 8 (6.72%) iPhone
5 8 (6.72%) Management Information System
6 5 (4.20%) Data Centre
6 5 (4.20%) e-Learning
7 2 (1.68%) Computer Science
7 2 (1.68%) Replication
8 1 (0.84%) CMDB
8 1 (0.84%) Fat Client
8 1 (0.84%) Linux Command Line
8 1 (0.84%) PDA
8 1 (0.84%) Thin Client
8 1 (0.84%) User Experience
Operating Systems
1 109 (91.60%) Windows
2 83 (69.75%) Windows 7
3 22 (18.49%) Windows XP
4 21 (17.65%) Windows 10
5 20 (16.81%) Windows Server 2008
6 18 (15.13%) Windows Server
7 16 (13.45%) Windows 8
8 14 (11.76%) Apple iOS
9 11 (9.24%) Android
9 11 (9.24%) Windows Server 2012
10 9 (7.56%) Mac OS X
11 6 (5.04%) Windows Server 2003
12 5 (4.20%) Linux
13 4 (3.36%) Debian
13 4 (3.36%) Red Hat Enterprise Linux
13 4 (3.36%) Solaris
13 4 (3.36%) SUSE
13 4 (3.36%) Unix
14 2 (1.68%) BlackBerry OS
14 2 (1.68%) Windows Vista
Processes & Methodologies
1 95 (79.83%) ITIL
2 15 (12.61%) ITIL V3
3 14 (11.76%) Incident Management
4 11 (9.24%) Service Delivery
4 11 (9.24%) Service Management
5 9 (7.56%) ITSM
6 8 (6.72%) Business Development
7 5 (4.20%) Logistics
7 5 (4.20%) Mathematics
7 5 (4.20%) Process Improvement
8 4 (3.36%) Kalman Filter
9 3 (2.52%) Mobile Device Management
9 3 (2.52%) Workflow
9 3 (2.52%) Workflow Management
10 2 (1.68%) High Availability
10 2 (1.68%) Line Management
10 2 (1.68%) Service Desk Management
10 2 (1.68%) Task Automation
11 1 (0.84%) Coaching
11 1 (0.84%) Software Licensing
Programming Languages
1 15 (12.61%) SQL
2 10 (8.40%) PowerShell
3 5 (4.20%) C
4 2 (1.68%) VB
4 2 (1.68%) VBA
Qualifications
1 119 (100.00%) Microsoft Certification
2 72 (60.50%) MCP
3 61 (51.26%) MCITP
4 45 (37.82%) MCTS
5 42 (35.29%) SC Cleared
5 42 (35.29%) Security Cleared
6 33 (27.73%) MCSE
7 26 (21.85%) DV Cleared
8 21 (17.65%) MCSA
9 19 (15.97%) A+ Certification
10 16 (13.45%) ITIL Certification
11 13 (10.92%) Degree
12 4 (3.36%) Network+ Certification
13 3 (2.52%) CCNA
13 3 (2.52%) Cisco Certification
14 2 (1.68%) Citrix Certification
15 1 (0.84%) ITIL Foundation Certificate
15 1 (0.84%) JNCIS
15 1 (0.84%) MOS
15 1 (0.84%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 29 (24.37%) SLA
2 2 (1.68%) ISO/IEC 27001
3 1 (0.84%) Cyber Essentials
3 1 (0.84%) PCI DSS
System Software
1 100 (84.03%) Active Directory
2 14 (11.76%) VMware Infrastructure
3 4 (3.36%) Hyper-V
4 3 (2.52%) XenApp
5 2 (1.68%) Terminal Services
5 2 (1.68%) vSphere
Systems Management
1 18 (15.13%) SCCM
2 8 (6.72%) WSUS
3 5 (4.20%) Norton AntiVirus
4 4 (3.36%) Cisco CUCM
4 4 (3.36%) ServiceCenter
5 1 (0.84%) SCSM
Vendors
1 79 (66.39%) Microsoft
2 32 (26.89%) Citrix
3 19 (15.97%) VMware
4 15 (12.61%) Cisco
4 15 (12.61%) LANDesk
5 13 (10.92%) Apple
5 13 (10.92%) Remedy
6 11 (9.24%) Dell
7 8 (6.72%) Bloomberg
7 8 (6.72%) HP
7 8 (6.72%) Reuters
8 7 (5.88%) Avaya
9 5 (4.20%) Symantec
9 5 (4.20%) Xerox
10 4 (3.36%) Kofax
10 4 (3.36%) Oracle
10 4 (3.36%) Red Hat
10 4 (3.36%) Sophos
11 2 (1.68%) Lotus
11 2 (1.68%) Veritas