The following table provides summary statistics for permanent job vacancies with a requirement for MCDST qualifications. Included is a benchmarking guide to the salaries offered over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Microsoft Certified Desktop Support Technician (MCDST)
UK
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 811 830 880
Rank change year-on-year +19 +50  
Permanent jobs citing MCDST 63 105 83
As % of all permanent IT jobs advertised in the UK 0.071% 0.11% 0.076%
As % of the Qualifications category 0.29% 0.40% 0.28%
Number of salaries quoted 44 66 78
Median salary £23,500 £27,500 £26,000
Median salary % change year-on-year -14.54% +5.76%  
90% offered a salary of more than £20,747 £21,000 £21,000
10% offered a salary of more than £37,500 £62,500 £34,900
UK excluding London median salary £23,500 £29,000 £25,000
% change year-on-year -18.96% +16.00%  

MCDST is in the academic qualifications and professional certifications category. The following table is for comparison with the above and provides summary statistics for all academic qualifications and professional certifications cited in permanent job vacancies.

Academic & Professional Certification
UK
Permanent job vacancies requiring academic qualifications or professional certifications 21844 26201 30066
As % of all permanent IT job vacancies advertised in the UK 24.56% 26.63% 27.46%
Number of salaries quoted 17036 21214 23848
Median salary £45,000 £47,500 £45,000
Median salary % change year-on-year -5.26% +5.55%  
90% offered a salary of more than £27,500 £27,500 £27,000
10% offered a salary of more than £75,000 £70,000 £72,000
UK excluding London median salary £42,500 £42,500 £41,500
% change year-on-year - +2.40%  

MCDST
Job Vacancy Trend

The job posting trend of jobs advertised citing MCDST as a proportion of all permanent or contract IT jobs with a match in the Qualifications category.

Job vacancy trend for MCDST in the UK

MCDST
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing MCDST.

Salary trend for MCDST in the UK

MCDST
Salary Histogram

The salary distribution of IT jobs citing MCDST over the 3 months to 28 June 2017.

Salary histogram for MCDST in the UK

MCDST
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing MCDST within the UK over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +7 62 £23,500 -14.54% 3
South East +59 25 £23,500 -6.00% 1
London +22 23 £29,500 +11.32%
Hampshire +32 16 £23,500 - 1
Portsmouth - 13 £23,500 -
Yorkshire -2 11 £22,000 -10.20% 1
City of London +27 6 £60,000 +33.33%
Surrey +26 5 - -
Woking +22 5 - -
West Yorkshire +9 4 £37,500 +110.67% 1
Wakefield +12 3 £37,500 - 1
Brighton - 3 £30,000 -
East Sussex - 3 £30,000 -
Dorset 0 2 £16,000 -34.02%
South West -7 2 £16,000 -34.02%
Shaftesbury - 2 £16,000 -
Basingstoke - 2 £21,000 -
Wimbledon - 2 - -
Leeds +4 1 £18,500 +3.93%
East of England -31 1 £35,000 -6.66%
Northern Ireland - 1 £30,500 -
Essex - 1 £35,000 -
County Antrim - 1 £30,500 -
York - 1 £22,500 -
North Yorkshire - 1 £22,500 -
Buckinghamshire - 1 £24,000 -
Belfast - 1 £30,500 -
Milton Keynes - 1 £24,000 -
Chelmsford - 1 £35,000 -
Fareham - 1 £23,500 - 1

For the 6 months to 28 June 2017, IT jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for MCDST.

1 105 (100.00%) Microsoft Certification
2 98 (93.33%) Windows
3 83 (79.05%) Microsoft
4 82 (78.10%) Active Directory
5 66 (62.86%) Windows 7
6 63 (60.00%) ITIL
7 62 (59.05%) MCP
8 59 (56.19%) Microsoft Office
9 53 (50.48%) MS Exchange
10 49 (46.67%) LAN
10 49 (46.67%) WAN
11 46 (43.81%) TCP/IP
12 36 (34.29%) MCITP
13 35 (33.33%) Citrix
14 34 (32.38%) MCSE
15 28 (26.67%) Exchange Server 2007
16 26 (24.76%) SCCM
17 25 (23.81%) Office 365
18 24 (22.86%) Blackberry
19 22 (20.95%) Blackberry Enterprise Server
19 22 (20.95%) Apple
20 21 (20.00%) VPN
20 21 (20.00%) Finance
21 19 (18.10%) DNS
21 19 (18.10%) Cisco
21 19 (18.10%) Exchange Server 2010
21 19 (18.10%) Android
21 19 (18.10%) Smartphone
22 18 (17.14%) MCSA
22 18 (17.14%) Remedy

MCDST
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 53 (50.48%) MS Exchange
2 28 (26.67%) Exchange Server 2007
3 22 (20.95%) Blackberry Enterprise Server
4 19 (18.10%) Exchange Server 2010
5 8 (7.62%) Exchange Server 2013
6 3 (2.86%) CMS
7 1 (0.95%) SharePoint
7 1 (0.95%) SharePoint Server
Applications
1 59 (56.19%) Microsoft Office
2 10 (9.52%) Microsoft Excel
3 9 (8.57%) Microsoft PowerPoint
4 4 (3.81%) Spreadsheet
5 1 (0.95%) MS Visio
Business Applications
1 1 (0.95%) Remedy ITSM
1 1 (0.95%) Siebel CRM
Cloud Services
1 25 (23.81%) Office 365
2 4 (3.81%) G Suite
3 1 (0.95%) Amazon AWS
3 1 (0.95%) Dropbox
Communications & Networking
1 49 (46.67%) LAN
1 49 (46.67%) WAN
2 46 (43.81%) TCP/IP
3 21 (20.00%) VPN
4 19 (18.10%) DNS
5 17 (16.19%) DHCP
5 17 (16.19%) Network Security
6 11 (10.48%) IP Telephony
7 10 (9.52%) VoIP
8 6 (5.71%) Internet
8 6 (5.71%) Remote Desktop
9 3 (2.86%) SAN
10 2 (1.90%) Wireless
11 1 (0.95%) Firewall
11 1 (0.95%) WLAN
Database & Business Intelligence
1 1 (0.95%) Data Warehouse
1 1 (0.95%) SQL Server
Development Applications
1 1 (0.95%) JIRA
General
1 21 (20.00%) Finance
2 7 (6.67%) Banking
3 6 (5.71%) Law
4 5 (4.76%) Marketing
5 3 (2.86%) Legal
6 1 (0.95%) Billing
6 1 (0.95%) Electronics
6 1 (0.95%) Local Government
6 1 (0.95%) Military
6 1 (0.95%) Retail
Job Titles
1 68 (64.76%) Analyst
2 43 (40.95%) Service Analyst
2 43 (40.95%) Service Desk Analyst
3 32 (30.48%) Support Analyst
4 23 (21.90%) Desktop Support
5 13 (12.38%) 1st Line Service Desk Analyst
6 10 (9.52%) 1st/2nd Line Service Desk Analyst
6 10 (9.52%) 2nd Line Service Desk Analyst
7 9 (8.57%) Service Desk Support
8 8 (7.62%) Service Desk Support Analyst
9 7 (6.67%) Desktop Analyst
9 7 (6.67%) Desktop Support Analyst
9 7 (6.67%) IT Analyst
9 7 (6.67%) Support Specialist
10 6 (5.71%) 2nd Line Support
10 6 (5.71%) Desktop Support Specialist
10 6 (5.71%) Support Technician
10 6 (5.71%) Technical Specialist
10 6 (5.71%) Technical Support
10 6 (5.71%) Technical Support Specialist
Miscellaneous
1 24 (22.86%) Blackberry
2 19 (18.10%) Smartphone
3 14 (13.33%) Driving Licence
3 14 (13.33%) Video Conferencing
4 9 (8.57%) Data Centre
5 7 (6.67%) iPad
5 7 (6.67%) iPhone
6 4 (3.81%) Enterprise Software
7 3 (2.86%) Management Information System
8 2 (1.90%) Computer Science
8 2 (1.90%) Fintech
9 1 (0.95%) Analytical Skills
9 1 (0.95%) CMDB
9 1 (0.95%) e-Learning
9 1 (0.95%) PDA
9 1 (0.95%) Replication
Operating Systems
1 98 (93.33%) Windows
2 66 (62.86%) Windows 7
3 19 (18.10%) Android
4 17 (16.19%) Mac OS X
5 16 (15.24%) Apple iOS
5 16 (15.24%) Windows 8
6 12 (11.43%) Windows 10
7 11 (10.48%) Windows Server 2008
8 10 (9.52%) Windows Server
8 10 (9.52%) Windows XP
9 6 (5.71%) Mac OS
10 5 (4.76%) Linux
11 4 (3.81%) Unix
12 2 (1.90%) BlackBerry OS
12 2 (1.90%) Windows Server 2003
12 2 (1.90%) Windows Server 2012
12 2 (1.90%) Windows Vista
Processes & Methodologies
1 63 (60.00%) ITIL
2 16 (15.24%) Incident Management
2 16 (15.24%) ITIL V3
3 15 (14.29%) Service Management
4 10 (9.52%) Service Delivery
5 7 (6.67%) ITSM
5 7 (6.67%) Problem Management
6 6 (5.71%) Business Development
7 3 (2.86%) Mobile Device Management
8 2 (1.90%) High Availability
9 1 (0.95%) Coaching
9 1 (0.95%) Continuous Improvement
9 1 (0.95%) Customer-Centric Approach
9 1 (0.95%) Line Management
9 1 (0.95%) Mathematics
9 1 (0.95%) Patch Management
9 1 (0.95%) Process Improvement
9 1 (0.95%) Service Desk Management
9 1 (0.95%) Software Deployment
9 1 (0.95%) Software Licensing
Programming Languages
1 8 (7.62%) SQL
2 6 (5.71%) PowerShell
3 1 (0.95%) C
Qualifications
1 105 (100.00%) Microsoft Certification
2 62 (59.05%) MCP
3 36 (34.29%) MCITP
4 34 (32.38%) MCSE
5 18 (17.14%) MCSA
5 18 (17.14%) MCTS
6 16 (15.24%) A+ Certification
7 14 (13.33%) SC Cleared
7 14 (13.33%) Security Cleared
8 12 (11.43%) Degree
9 10 (9.52%) ITIL Certification
10 3 (2.86%) CCNA
10 3 (2.86%) Cisco Certification
11 2 (1.90%) Citrix Certification
11 2 (1.90%) Computer Science Degree
12 1 (0.95%) ITIL Foundation Certificate
12 1 (0.95%) Linux+ Certification
12 1 (0.95%) MOS
12 1 (0.95%) Network+ Certification
Quality Assurance & Compliance
1 11 (10.48%) SLA
System Software
1 82 (78.10%) Active Directory
2 13 (12.38%) XenApp
3 9 (8.57%) VMware Infrastructure
4 2 (1.90%) Terminal Services
5 1 (0.95%) Terminal Server
5 1 (0.95%) VMware ESXi
5 1 (0.95%) VMware Workstation
5 1 (0.95%) vSphere
Systems Management
1 26 (24.76%) SCCM
2 11 (10.48%) WSUS
3 8 (7.62%) Cisco CUCM
3 8 (7.62%) ServiceCenter
4 3 (2.86%) Norton AntiVirus
Vendors
1 83 (79.05%) Microsoft
2 35 (33.33%) Citrix
3 22 (20.95%) Apple
4 19 (18.10%) Cisco
5 18 (17.14%) Remedy
6 16 (15.24%) LANDesk
7 11 (10.48%) HP
8 10 (9.52%) VMware
9 8 (7.62%) Bloomberg
9 8 (7.62%) Dell
9 8 (7.62%) Reuters
10 6 (5.71%) Adobe
11 5 (4.76%) Google
12 3 (2.86%) Avaya
12 3 (2.86%) Symantec
13 2 (1.90%) McAfee
13 2 (1.90%) MobileIron
14 1 (0.95%) OpenText
14 1 (0.95%) Sophos
14 1 (0.95%) Wyse
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