Period
to 19 January 2019

The following table provides summary statistics for permanent job vacancies with a requirement for MCDST qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 19 January 2019 with a comparison to the same period in the previous 2 years.

Microsoft Certified Desktop Support Technician (MCDST)
UK
6 months to
19 Jan 2019
Same period 2018 Same period 2017
Rank 979 1094 1077
Rank change year-on-year +115 -17 +16
Permanent jobs citing MCDST 128 100 127
As % of all permanent IT jobs advertised in the UK 0.085% 0.057% 0.072%
As % of the Qualifications category 0.35% 0.24% 0.28%
Number of salaries quoted 77 85 75
UK median annual salary £28,000 £25,000 £29,000
Median salary % change year-on-year +12.00% -13.79% +20.83%
10th Percentile £21,000 £20,800 £17,500
90th Percentile £67,500 £32,750 £40,000
UK excluding London median annual salary £27,500 £25,000 £25,000
% change year-on-year +10.00% - +13.64%

MCDST is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 36,299 41,344 45,699
As % of all permanent IT jobs advertised in the UK 24.09% 23.75% 25.83%
Number of salaries quoted 26,553 32,058 36,310
UK median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% -
10th Percentile £26,250 £26,250 £26,250
90th Percentile £81,200 £78,750 £77,500
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +1.19%

MCDST
Job Vacancy Trend

Job postings citing MCDST as a percentage of all IT jobs advertised.

Job vacancy trend for MCDST in the UK

MCDST
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing MCDST.

Salary trend for MCDST in the UK

MCDST
Salary Histogram

The salary distribution of IT jobs citing MCDST over the 6 months to 19 January 2019.

Salary histogram for MCDST in the UK

MCDST
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing MCDST within the UK over the 6 months to 19 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +109 123 £28,500 +12.87% 5
London +61 71 £30,250 +12.04% 2
UK excluding London +73 56 £27,500 +10.00% 3
North of England +50 19 £25,250 +28.66%
East of England +46 16 - -
South East +29 13 £27,500 +17.02% 2
North West +36 12 £25,250 +1.00%
Midlands +39 9 - - 1
East Midlands +30 8 - -
Yorkshire +24 7 £22,750 +22.97%
South West +16 5 £52,500 +110.00%
Northern Ireland - 3 £21,000 -
West Midlands +38 1 - - 1

For the 6 months to 19 January 2019, IT jobs citing MCDST also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for MCDST.

1 128 (100.00%) Microsoft Certification
2 100 (78.13%) Windows
3 90 (70.31%) ITIL
4 86 (67.19%) Microsoft
4 86 (67.19%) Active Directory
5 67 (52.34%) MCP
6 66 (51.56%) Windows 7
7 56 (43.75%) Windows 10
8 55 (42.97%) Microsoft Office
9 48 (37.50%) SCCM
10 46 (35.94%) MCSE
11 45 (35.16%) Citrix
12 44 (34.38%) A+ Certification
13 38 (29.69%) ITIL V3
14 36 (28.13%) Finance
15 35 (27.34%) Validation
15 35 (27.34%) Change Management
16 34 (26.56%) Windows Server
17 33 (25.78%) Degree
17 33 (25.78%) SLA
17 33 (25.78%) TCP/IP
18 32 (25.00%) MCSA
18 32 (25.00%) Service Management
19 30 (23.44%) Apple
19 30 (23.44%) Ivanti
20 27 (21.09%) Remedy
20 27 (21.09%) Network+ Certification
21 26 (20.31%) MS Exchange
22 25 (19.53%) Management Information System
23 24 (18.75%) Service Delivery

MCDST
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (20.31%) MS Exchange
2 19 (14.84%) Exchange Server 2010
3 13 (10.16%) Exchange Server 2007
4 10 (7.81%) IBM Notes
5 6 (4.69%) Exchange Server 2013
5 6 (4.69%) SharePoint
6 4 (3.13%) Blackberry Enterprise Server
6 4 (3.13%) Skype for Business
7 2 (1.56%) Confluence
Applications
1 55 (42.97%) Microsoft Office
2 12 (9.38%) Microsoft Excel
3 4 (3.13%) Microsoft PowerPoint
4 3 (2.34%) Microsoft Project
4 3 (2.34%) MS Visio
Business Applications
1 4 (3.13%) Remedy ITSM
Cloud Services
1 19 (14.84%) Office 365
2 10 (7.81%) Microsoft Azure
Communications & Networking
1 33 (25.78%) TCP/IP
2 21 (16.41%) LAN
2 21 (16.41%) Wireless
3 19 (14.84%) Internet
4 18 (14.06%) DHCP
4 18 (14.06%) DNS
4 18 (14.06%) Ethernet
5 13 (10.16%) VPN
6 11 (8.59%) WAN
7 8 (6.25%) Firewall
8 6 (4.69%) NAS
9 5 (3.91%) SAN
10 4 (3.13%) Network Security
10 4 (3.13%) Skype
11 2 (1.56%) IP Telephony
11 2 (1.56%) Remote Desktop
12 1 (0.78%) Unified Communications
12 1 (0.78%) VoIP
Database & Business Intelligence
1 5 (3.91%) SQL Server
2 2 (1.56%) Amazon RDS
Development Applications
1 4 (3.13%) MSI
2 2 (1.56%) JIRA
General
1 36 (28.13%) Finance
2 12 (9.38%) Banking
2 12 (9.38%) Manufacturing
3 9 (7.03%) Legal
4 6 (4.69%) Telecoms
5 4 (3.13%) Law
6 3 (2.34%) Military
7 2 (1.56%) Billing
7 2 (1.56%) Electronics
8 1 (0.78%) Retail
Job Titles
1 26 (20.31%) Analyst
2 23 (17.97%) Support Engineer
3 19 (14.84%) Desktop Support
4 18 (14.06%) Team Leader
5 17 (13.28%) Desktop Engineer
6 15 (11.72%) 2nd Line Support
7 13 (10.16%) 2nd Line Engineer
8 12 (9.38%) 2nd Line Support Engineer
8 12 (9.38%) Desktop Support Engineer
8 12 (9.38%) Support Analyst
9 10 (7.81%) IT Analyst
9 10 (7.81%) Service Analyst
9 10 (7.81%) Service Desk Analyst
10 8 (6.25%) Deskside Engineer
11 6 (4.69%) 2nd Line Desktop Support
11 6 (4.69%) 2nd Line Desktop Support Engineer
11 6 (4.69%) Head of Infrastructure
11 6 (4.69%) IT Engineer
11 6 (4.69%) IT Support
12 5 (3.91%) Desktop Manager
Libraries, Frameworks & Software Standards
1 17 (13.28%) Software Packaging
Miscellaneous
1 25 (19.53%) Management Information System
2 18 (14.06%) Client/Server
3 16 (12.50%) Video Conferencing
4 14 (10.94%) Blackberry
5 13 (10.16%) Data Centre
6 9 (7.03%) iPad
6 9 (7.03%) iPhone
7 6 (4.69%) Self-Motivation
8 5 (3.91%) Analytical Skills
9 4 (3.13%) Hybrid Cloud
10 3 (2.34%) e-Learning
11 2 (1.56%) PDA
12 1 (0.78%) Analytical Mindset
12 1 (0.78%) Clustering
12 1 (0.78%) Smartphone
Operating Systems
1 100 (78.13%) Windows
2 66 (51.56%) Windows 7
3 56 (43.75%) Windows 10
4 34 (26.56%) Windows Server
5 19 (14.84%) Apple iOS
6 16 (12.50%) Windows Server 2008
7 9 (7.03%) Android
7 9 (7.03%) Mac OS
8 7 (5.47%) Windows Server 2012
9 2 (1.56%) Windows Server 2003
10 1 (0.78%) Linux
Processes & Methodologies
1 90 (70.31%) ITIL
2 38 (29.69%) ITIL V3
3 35 (27.34%) Change Management
3 35 (27.34%) Validation
4 32 (25.00%) Service Management
5 24 (18.75%) Patch Management
5 24 (18.75%) Service Delivery
5 24 (18.75%) Time Management
6 21 (16.41%) Security Patching
7 19 (14.84%) Problem-Solving
8 18 (14.06%) Identity Management
8 18 (14.06%) Server Management
9 17 (13.28%) Configuration Management
9 17 (13.28%) Deployment Automation
9 17 (13.28%) Performance Tuning
9 17 (13.28%) Software Delivery
9 17 (13.28%) Software Distribution
9 17 (13.28%) Task Automation
10 11 (8.59%) Incident Management
11 9 (7.03%) PRINCE2
Programming Languages
1 23 (17.97%) PowerShell
2 15 (11.72%) SQL
3 10 (7.81%) Java
4 4 (3.13%) VB
5 3 (2.34%) C
Qualifications
1 128 (100.00%) Microsoft Certification
2 67 (52.34%) MCP
3 46 (35.94%) MCSE
4 44 (34.38%) A+ Certification
5 33 (25.78%) Degree
6 32 (25.00%) MCSA
7 27 (21.09%) Network+ Certification
8 18 (14.06%) ACDT
8 18 (14.06%) ACHDS
8 18 (14.06%) ACTC
8 18 (14.06%) MCSM
9 16 (12.50%) CCNA
9 16 (12.50%) Cisco Certification
10 11 (8.59%) ITIL Certification
11 9 (7.03%) ITIL Foundation Certificate
12 7 (5.47%) MCITP
13 6 (4.69%) CCNP
14 3 (2.34%) VMware Certified Professional (VCP)
15 2 (1.56%) SC Cleared
15 2 (1.56%) Security Cleared
Quality Assurance & Compliance
1 33 (25.78%) SLA
2 6 (4.69%) ISO/IEC 27001
3 4 (3.13%) QA
4 3 (2.34%) COBIT
4 3 (2.34%) PCI DSS
5 2 (1.56%) Sarbanes-Oxley
System Software
1 86 (67.19%) Active Directory
2 10 (7.81%) Virtual Servers
3 8 (6.25%) VMware Infrastructure
4 7 (5.47%) BitLocker
5 6 (4.69%) Terminal Server
5 6 (4.69%) XenApp
6 4 (3.13%) Hyper-V
6 4 (3.13%) VMware Workstation
6 4 (3.13%) XenServer
7 1 (0.78%) Microsoft App-V
Systems Management
1 48 (37.50%) SCCM
2 23 (17.97%) WSUS
3 17 (13.28%) IBM BigFix
4 12 (9.38%) AirWatch
5 4 (3.13%) Cisco CUCM
5 4 (3.13%) ServiceCenter
5 4 (3.13%) Symantec Endpoint Protection
6 1 (0.78%) Nagios
6 1 (0.78%) SCOM
Vendors
1 86 (67.19%) Microsoft
2 45 (35.16%) Citrix
3 30 (23.44%) Apple
3 30 (23.44%) Ivanti
4 27 (21.09%) Remedy
5 17 (13.28%) IBM
5 17 (13.28%) Intel
5 17 (13.28%) Splunk
5 17 (13.28%) Sun
6 16 (12.50%) Cisco
7 13 (10.16%) MobileIron
8 11 (8.59%) Oracle
9 10 (7.81%) HP
9 10 (7.81%) Lotus
9 10 (7.81%) VMware
10 9 (7.03%) ShoreTel
11 8 (6.25%) Dell
12 6 (4.69%) NetApp
12 6 (4.69%) Veeam
13 4 (3.13%) BMC