Period
to 21 November 2017

The following table provides summary statistics for contract job vacancies advertised in Uxbridge with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
Hillingdon > Uxbridge
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 3 16 19
Rank change year-on-year +13 +3 -12
Contract jobs citing ITIL 37 7 10
As % of all contract IT jobs advertised in Uxbridge 28.46% 6.19% 6.10%
As % of the Processes & Methodologies category 33.33% 7.61% 7.30%
Number of daily rates quoted 20 3 5
Uxbridge median daily rate £70 £350 £160
Median daily rate % change year-on-year -80.00% +118.75% -34.36%
10th Percentile £65 £315 £152
90th Percentile £140 £413 £350
Hillingdon median daily rate £70 £538 £213
% change year-on-year -86.98% +152.94% -50.00%
Number of hourly rates quoted 0 1 0
Uxbridge median hourly rate - £14.00 -
Hillingdon median hourly rate - £14.00 -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Uxbridge with a requirement for process or methodology skills.

All Process and Methodology Skills
Uxbridge
Contract vacancies with a requirement for process or methodology skills 111 92 137
As % of all contract IT jobs advertised in Uxbridge 85.38% 81.42% 83.54%
Number of daily rates quoted 52 52 72
Uxbridge median daily rate £313 £360 £313
Median daily rate % change year-on-year -13.19% +15.20% -22.36%
10th Percentile £65 £233 £201
90th Percentile £536 £493 £474
Hillingdon median daily rate £350 £375 £350
% change year-on-year -6.67% +7.14% -17.65%
Number of hourly rates quoted 2 4 5
Uxbridge median hourly rate £20.50 £21.75 £19.00
Median hourly rate % change year-on-year -5.75% +14.47% +35.33%
10th Percentile £12.45 £15.10 £16.15
90th Percentile £28.15 £28.75 £43.50
Hillingdon median hourly rate £20.50 £21.75 £19.00
% change year-on-year -5.75% +14.47% +35.33%

ITIL
Job Vacancy Trend in Uxbridge

Job postings citing ITIL as a percentage of all IT jobs advertised in Uxbridge.

Job vacancy trend for ITIL in Uxbridge

ITIL
Contractor Daily Rate Trend in Uxbridge

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in Uxbridge.

Contractor daily rate trend for ITIL in Uxbridge

ITIL
Contractor Hourly Rate Trend in Uxbridge

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in Uxbridge.

Contractor hourly rate trend for ITIL in Uxbridge

For the 6 months to 21 November 2017, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Uxbridge region with a requirement for ITIL.

1 26 (70.27%) Retail
2 22 (59.46%) ITSM
2 22 (59.46%) Windows
3 21 (56.76%) CA
3 21 (56.76%) Peregrine
3 21 (56.76%) Remedy
3 21 (56.76%) Remedy ITSM
3 21 (56.76%) ServiceCenter
3 21 (56.76%) ITIL V3
4 20 (54.05%) Apple
5 18 (48.65%) BMC
5 18 (48.65%) Knowledge Management
5 18 (48.65%) Chat Support
6 13 (35.14%) Service Management
7 10 (27.03%) Service Delivery
8 8 (21.62%) Service Design
8 8 (21.62%) Customer Engagement
9 5 (13.51%) Microsoft
10 4 (10.81%) Active Directory
10 4 (10.81%) Microsoft Office
10 4 (10.81%) French Language
10 4 (10.81%) User Experience
11 3 (8.11%) People Management
11 3 (8.11%) Performance Monitoring
11 3 (8.11%) Mentoring
11 3 (8.11%) Coaching
11 3 (8.11%) Finite Element Analysis
11 3 (8.11%) Resource Management
11 3 (8.11%) Cisco ASA
11 3 (8.11%) CMS

ITIL
Co-occurring IT Skills in Uxbridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.11%) CMS
2 1 (2.70%) IBM Notes
Applications
1 4 (10.81%) Microsoft Office
Business Applications
1 21 (56.76%) Remedy ITSM
Communications & Networking
1 3 (8.11%) Cisco ASA
2 1 (2.70%) DNS
2 1 (2.70%) Firewall
2 1 (2.70%) LAN
2 1 (2.70%) SNMP
2 1 (2.70%) SSH
2 1 (2.70%) VPN
2 1 (2.70%) WAN
2 1 (2.70%) WLAN
General
1 26 (70.27%) Retail
2 4 (10.81%) French Language
Job Titles
1 18 (48.65%) Service Desk Engineer
2 10 (27.03%) Architect
3 9 (24.32%) Service Architect
4 7 (18.92%) ITIL Service Architect
5 3 (8.11%) 2nd Line Desktop Support
5 3 (8.11%) 2nd Line Support
5 3 (8.11%) Desktop Support
5 3 (8.11%) IT Support
5 3 (8.11%) Support Engineer
6 2 (5.41%) 1st/2nd Line Desktop Support
6 2 (5.41%) 1st/2nd Line Support
6 2 (5.41%) 2nd Line Desktop Support Engineer
6 2 (5.41%) 2nd Line Engineer
6 2 (5.41%) 2nd Line Support Engineer
6 2 (5.41%) Desktop Engineer
6 2 (5.41%) Desktop Support Engineer
6 2 (5.41%) IT Engineer
6 2 (5.41%) IT Support Engineer
7 1 (2.70%) 1st/2nd Line Support Analyst
7 1 (2.70%) 1st/2nd Line Support Engineer
Miscellaneous
1 4 (10.81%) User Experience
2 1 (2.70%) iPhone
2 1 (2.70%) Smartphone
Operating Systems
1 22 (59.46%) Windows
2 2 (5.41%) Windows 7
2 2 (5.41%) Windows 8
3 1 (2.70%) Android
3 1 (2.70%) Apple iOS
3 1 (2.70%) Linux
3 1 (2.70%) Unix
Processes & Methodologies
1 22 (59.46%) ITSM
2 21 (56.76%) ITIL V3
3 18 (48.65%) Chat Support
3 18 (48.65%) Knowledge Management
4 13 (35.14%) Service Management
5 10 (27.03%) Service Delivery
6 8 (21.62%) Customer Engagement
6 8 (21.62%) Service Design
7 3 (8.11%) Coaching
7 3 (8.11%) Finite Element Analysis
7 3 (8.11%) Mentoring
7 3 (8.11%) People Management
7 3 (8.11%) Performance Monitoring
7 3 (8.11%) Resource Management
8 1 (2.70%) Business Continuity Planning
8 1 (2.70%) Disaster Recovery
8 1 (2.70%) High Availability
8 1 (2.70%) Mobile Device Management
8 1 (2.70%) Stakeholder Management
8 1 (2.70%) Use Case
Programming Languages
1 1 (2.70%) PowerShell
1 1 (2.70%) SQL
1 1 (2.70%) VB
Qualifications
1 1 (2.70%) DBS Check
1 1 (2.70%) ITIL Certification
Quality Assurance & Compliance
1 3 (8.11%) SLA
System Software
1 4 (10.81%) Active Directory
Systems Management
1 21 (56.76%) ServiceCenter
2 1 (2.70%) SCOM
2 1 (2.70%) SolarWinds Orion
2 1 (2.70%) WMI
Vendors
1 21 (56.76%) CA
1 21 (56.76%) Peregrine
1 21 (56.76%) Remedy
2 20 (54.05%) Apple
3 18 (48.65%) BMC
4 5 (13.51%) Microsoft
5 3 (8.11%) Cisco
6 2 (5.41%) Citrix
7 1 (2.70%) AppDynamics
7 1 (2.70%) Lotus
7 1 (2.70%) Palo Alto
7 1 (2.70%) SolarWinds
7 1 (2.70%) VMware