Customer Service Contracts in Warwick

Customer Service
Warwickshire > Warwick

The table below provides summary statistics for contract job vacancies advertised in Warwick requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 13 17 31
Rank change year-on-year +4 +14 -8
Contract jobs citing Customer Service 19 10 1
As % of all contract jobs advertised in Warwick 10.50% 7.25% 0.58%
As % of the Processes & Methodologies category 11.52% 7.63% 0.61%
Number of daily rates quoted 18 8 1
10th Percentile £224 - -
25th Percentile - £150 £165
Median daily rate (50th Percentile) £235 £481 £170
Median % change year-on-year -51.17% +183.09% -45.60%
75th Percentile - £678 £175
90th Percentile £515 £718 -
Warwickshire median daily rate £235 £481 £190
% change year-on-year -51.17% +153.29% +26.67%

All Process and Methodology Skills
Warwick

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Warwick.

Contract vacancies with a requirement for process or methodology skills 165 131 164
As % of all contract IT jobs advertised in Warwick 91.16% 94.93% 95.91%
Number of daily rates quoted 112 85 88
10th Percentile £235 £308 £363
25th Percentile £400 £450 £479
Median daily rate (50th Percentile) £500 £550 £525
Median % change year-on-year -9.09% +4.76% -
75th Percentile £577 £688 £666
90th Percentile £688 £775 £738
Warwickshire median daily rate £501 £580 £550
% change year-on-year -13.71% +5.45% +4.76%
Number of hourly rates quoted 2 2 2
10th Percentile - - £15.18
25th Percentile - - £16.19
Median hourly rate £28.18 £28.42 £18.50
Median % change year-on-year -0.84% +53.62% +54.17%
75th Percentile - - £21.44
90th Percentile - - £22.83
Warwickshire median hourly rate £20.00 £22.50 £14.50
% change year-on-year -11.11% +55.17% -27.50%

Customer Service
Job Vacancy Trend in Warwick

Job postings citing Customer Service as a proportion of all IT jobs advertised in Warwick.

Job vacancy trend for Customer Service in Warwick

Customer Service
Contractor Daily Rate Trend in Warwick

3-month moving average daily rate quoted in jobs citing Customer Service in Warwick.

Daily rate trend for Customer Service in Warwick

Customer Service
Daily Rate Histogram in Warwick

Daily rate distribution for jobs citing Customer Service in Warwick over the 6 months to 1 May 2025.

Daily rate histogram for Customer Service in Warwick

Customer Service
Contractor Hourly Rate Trend in Warwick

3-month moving average hourly rates quoted in jobs citing Customer Service in Warwick.

Hourly rate trend for Customer Service in Warwick

Customer Service
Co-occurring Skills and Capabilities in Warwick by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.26%) SharePoint
Applications
1 14 (73.68%) Microsoft Excel
2 2 (10.53%) Microsoft Office
3 1 (5.26%) Microsoft Project
Business Applications
1 1 (5.26%) SAP S/4HANA
Communications & Networking
1 1 (5.26%) Firewall
1 1 (5.26%) LAN
1 1 (5.26%) SD-WAN
1 1 (5.26%) WAN
General
1 3 (15.79%) Social Skills
2 1 (5.26%) Analytical Skills
2 1 (5.26%) Documentation Skills
2 1 (5.26%) Finance
2 1 (5.26%) Manufacturing
2 1 (5.26%) Public Sector
Job Titles
1 14 (73.68%) Support Assistant
2 1 (5.26%) Accountant
2 1 (5.26%) Architect
2 1 (5.26%) Cybersecurity Manager
2 1 (5.26%) Deployment Engineer
2 1 (5.26%) Lead
2 1 (5.26%) Management Accountant
2 1 (5.26%) PMO Lead
2 1 (5.26%) PMO Manager
2 1 (5.26%) Project Manager
2 1 (5.26%) Project Manager - Cybersecurity
2 1 (5.26%) Security Manager
2 1 (5.26%) Security Project Manager
2 1 (5.26%) Solutions Architect
Libraries, Frameworks & Software Standards
1 1 (5.26%) ADO
Miscellaneous
1 1 (5.26%) Operational Technology
1 1 (5.26%) Virtual Team
Operating Systems
1 1 (5.26%) Windows
1 1 (5.26%) Windows 10
Processes & Methodologies
1 14 (73.68%) Test Scripting
2 2 (10.53%) Budgeting and Forecasting
2 2 (10.53%) Collaborative Working
2 2 (10.53%) Cybersecurity
2 2 (10.53%) Programme Management
3 1 (5.26%) Agile
3 1 (5.26%) Analytical Thinking
3 1 (5.26%) Budgeting
3 1 (5.26%) Decision-Making
3 1 (5.26%) ITSM
3 1 (5.26%) Migration
3 1 (5.26%) Planning and Forecasting
3 1 (5.26%) Presales
3 1 (5.26%) Project Delivery
3 1 (5.26%) Risk Register
3 1 (5.26%) Security Architecture
3 1 (5.26%) Service Management
3 1 (5.26%) Stakeholder Management
3 1 (5.26%) Technical Leadership
3 1 (5.26%) Virtual Team Management
Programming Languages
1 14 (73.68%) SQL
Qualifications
1 1 (5.26%) Security Cleared
Quality Assurance & Compliance
1 14 (73.68%) SLA
2 1 (5.26%) PMO
Systems Management
1 1 (5.26%) SCCM
Vendors
1 14 (73.68%) Microsoft
2 1 (5.26%) Fortinet
2 1 (5.26%) Infoblox