Customer Service Contract Job Trends in Warwick

Customer Service
Warwickshire > Warwick

The table below provides summary statistics and contractor rates for jobs advertised in Warwick requiring Customer Service skills. It covers vacancies from the 6 months leading up to 26 September 2025, with comparisons to the same periods in the previous two years.

6 months to
26 Sep 2025
Same period 2024 Same period 2023
Rank 26 29 20
Rank change year-on-year +3 -9 -4
Contract jobs citing Customer Service 10 8 7
As % of all contract jobs advertised in Warwick 3.45% 4.10% 4.52%
As % of the Processes & Methodologies category 3.91% 4.44% 4.76%
Number of daily rates quoted 7 5 6
10th Percentile £224 £168 £168
25th Percentile - £220 £192
Median daily rate (50th Percentile) £235 £350 £220
Median % change year-on-year -32.86% +59.09% -44.65%
75th Percentile - £673 £233
90th Percentile £351 £719 £240
Warwickshire median daily rate £235 £500 £220
% change year-on-year -53.00% +127.27% -40.54%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £20.00
Warwickshire median hourly rate £16.13 £14.70 £20.00
% change year-on-year +9.73% -26.50% +39.28%

All Process and Methodology Skills
Warwick

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Warwick.

Contract vacancies with a requirement for process or methodology skills 256 180 147
As % of all contract IT jobs advertised in Warwick 88.28% 92.31% 94.84%
Number of daily rates quoted 152 97 103
10th Percentile £351 £408 £181
25th Percentile £400 £500 £450
Median daily rate (50th Percentile) £500 £575 £575
Median % change year-on-year -13.04% - +21.05%
75th Percentile £588 £638 £706
90th Percentile £652 £675 £750
Warwickshire median daily rate £500 £575 £550
% change year-on-year -13.04% +4.55% +4.76%
Number of hourly rates quoted 16 2 2
10th Percentile £35.60 £32.41 £21.00
25th Percentile £46.40 £32.60 £22.50
Median hourly rate £50.00 £32.91 £25.00
Median % change year-on-year +51.93% +31.64% +71.47%
75th Percentile - £33.23 £27.50
90th Percentile - £33.41 £29.00
Warwickshire median hourly rate £40.46 £14.70 £32.25
% change year-on-year +175.24% -54.42% +95.45%

Customer Service
Job Vacancy Trend in Warwick

Job postings citing Customer Service as a proportion of all IT jobs advertised in Warwick.

Job vacancy trend for Customer Service in Warwick

Customer Service
Daily Rate Trend in Warwick

Contractor daily rate distribution trend for jobs in Warwick citing Customer Service.

Contractor daily rate distribution trend for jobs in Warwick citing Customer Service

Customer Service
Daily Rate Histogram in Warwick

Daily rate distribution for jobs citing Customer Service in Warwick over the 6 months to 26 September 2025.

Daily rate histogram for Customer Service in Warwick

Customer Service
Hourly Rate Trend in Warwick

Contractor hourly rate distribution trend for jobs in Warwick citing Customer Service.

Contractor hourly rate distribution trend for jobs in Warwick citing Customer Service

Customer Service
Co-occurring Skills and Capabilities in Warwick by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (50.00%) Microsoft Excel
Business Applications
1 2 (20.00%) Dynamics CRM
1 2 (20.00%) SAP S/4HANA
Cloud Services
1 2 (20.00%) Dynamics 365
1 2 (20.00%) Power Automate
1 2 (20.00%) Power Platform
1 2 (20.00%) PowerApps
General
1 2 (20.00%) Social Skills
2 1 (10.00%) Documentation Skills
2 1 (10.00%) Finance
2 1 (10.00%) Manufacturing
2 1 (10.00%) Organisational Skills
Job Titles
1 5 (50.00%) Support Assistant
2 2 (20.00%) Architect
2 2 (20.00%) Dynamics 365 Architect
3 1 (10.00%) Accountant
3 1 (10.00%) Administrator
3 1 (10.00%) CRM Architect
3 1 (10.00%) Data Administrator
3 1 (10.00%) Deployment Engineer
3 1 (10.00%) Lead
3 1 (10.00%) Lead Architect
3 1 (10.00%) Management Accountant
3 1 (10.00%) Technical Architect
Libraries, Frameworks & Software Standards
1 2 (20.00%) .NET
Miscellaneous
1 1 (10.00%) Legacy Systems
Operating Systems
1 1 (10.00%) Windows
1 1 (10.00%) Windows 10
Processes & Methodologies
1 5 (50.00%) Test Scripting
2 2 (20.00%) CRM
2 2 (20.00%) Migration
3 1 (10.00%) Budgeting
3 1 (10.00%) Budgeting and Forecasting
3 1 (10.00%) Code Quality
3 1 (10.00%) Collaborative Working
3 1 (10.00%) Data Management
3 1 (10.00%) Data Migration
3 1 (10.00%) Data Validation
3 1 (10.00%) Decision-Making
3 1 (10.00%) Mentoring
3 1 (10.00%) Performance Optimisation
3 1 (10.00%) Planning and Forecasting
3 1 (10.00%) Stakeholder Management
3 1 (10.00%) Translating Business Requirements
3 1 (10.00%) Validation
3 1 (10.00%) Workflow
Programming Languages
1 5 (50.00%) SQL
2 2 (20.00%) JavaScript
Quality Assurance & Compliance
1 5 (50.00%) SLA
Systems Management
1 1 (10.00%) SCCM
Vendors
1 5 (50.00%) Microsoft
2 1 (10.00%) Ariba
2 1 (10.00%) SAP