Customer Experience (CX)
Hertfordshire > Watford
The table below provides summary statistics for contract job vacancies advertised in Watford requiring Customer Experience skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Experience over the 6 months leading up to 21 August 2025, comparing them to the same period in the previous two years.
| 6 months to 21 Aug 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | - | 16 | 22 |
| Rank change year-on-year | - | +6 | -10 |
| DemandTrendContract jobs citing Customer Experience | 0 | 1 | 1 |
| As % of all contract jobs advertised in Watford | - | 1.14% | 0.83% |
| As % of the Processes & Methodologies category | - | 1.20% | 0.93% |
| Number of daily rates quoted | 0 | 1 | 1 |
| Median daily rate (50th Percentile) | - | £313 | £700 |
| Median % change year-on-year | - | -55.36% | +47.37% |
| Hertfordshire median daily rate | £550 | £313 | £500 |
| % change year-on-year | +76.00% | -37.50% | -16.67% |
All Process and Methodology Skills
Watford
Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Watford.
| DemandTrendContract vacancies with a requirement for process or methodology skills | 48 | 83 | 108 |
| As % of all contract IT jobs advertised in Watford | 96.00% | 94.32% | 90.00% |
| Number of daily rates quoted | 34 | 59 | 75 |
| 10th Percentile | £263 | £293 | £176 |
| 25th Percentile | £416 | £313 | £263 |
| Median daily rate (50th Percentile) | £525 | £375 | £525 |
| Median % change year-on-year | +40.00% | -28.57% | +20.69% |
| 75th Percentile | £575 | £528 | £681 |
| 90th Percentile | - | £689 | £765 |
| Hertfordshire median daily rate | £528 | £400 | £538 |
| % change year-on-year | +32.00% | -25.58% | +7.50% |
| Number of hourly rates quoted | 4 | 6 | 5 |
| 10th Percentile | £17.53 | £13.28 | £18.15 |
| 25th Percentile | £23.96 | £13.69 | £21.00 |
| Median hourly rate | £29.51 | £14.31 | £22.00 |
| Median % change year-on-year | +106.18% | -34.94% | -37.14% |
| 75th Percentile | £33.82 | £14.94 | £23.00 |
| 90th Percentile | £34.44 | £16.88 | £24.91 |
| Hertfordshire median hourly rate | £51.25 | £50.00 | £65.00 |
| % change year-on-year | +2.50% | -23.08% | +18.18% |
Customer Experience
Job Vacancy Trend in Watford
Job postings citing Customer Experience as a proportion of all IT jobs advertised in Watford.
Customer Experience
Daily Rate Trend in Watford
Contractor daily rate distribution trend for jobs in Watford citing Customer Experience.
Customer Experience
Hourly Rate Trend in Watford
Contractor hourly rate distribution trend for jobs in Watford citing Customer Experience.
