2nd Line Service Desk Analyst Contract Job Trends in West End of London

Second Line Service Desk Analyst
Central London > West End of London

The median Second Line Service Desk Analyst daily rate in West End of London is £230, according to job vacancies posted in the 6 months leading up to 17 August 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
17 Aug 2026
Same period 2025 Same period 2024
Rank 19 - -
Rank change year-on-year - - -
Contract jobs requiring a 2nd Line Service Desk Analyst 1 0 0
As % of all contract jobs in West End of London 1.56% - -
As % of the Job Titles category 1.67% - -
Number of daily rates quoted 1 0 0
10th Percentile - - -
25th Percentile £228 - -
Median daily rate (50th Percentile) £230 - -
75th Percentile £233 - -
90th Percentile - - -
Central London median daily rate £230 - -

All Contract IT Job Roles
West End of London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in West End of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in West End of London with a recognized job title 60 37 56
% of contract IT jobs with a recognized job title 93.75% 86.05% 87.50%
Number of daily rates quoted 41 30 37
10th Percentile £228 £248 £214
25th Percentile £395 £300 £426
Median daily rate (50th Percentile) £520 £488 £523
Median % change year-on-year +6.67% -6.70% +5.56%
75th Percentile £625 £647 £550
90th Percentile £675 £778 £653
Central London median daily rate £550 £550 £575
% change year-on-year - -4.35% -
Number of hourly rates quoted 5 1 2
10th Percentile £42.09 - £26.93
25th Percentile £51.50 £50.72 £29.23
Median hourly rate £57.50 £51.44 £33.65
Median % change year-on-year +11.78% +52.89% -
75th Percentile £63.75 £52.16 £38.23
90th Percentile £78.75 - £40.64
Central London median hourly rate £23.16 £28.79 £27.00
% change year-on-year -19.54% +6.61% -22.86%

2nd Line Service Desk Analyst
Job Vacancy Trend in West End of London

Historical trend showing the proportion of contract IT job postings featuring '2nd Line Service Desk Analyst' in the job title relative to all contract IT jobs advertised in West End of London.

2nd Line Service Desk Analyst job vacancy trend in West End of London

2nd Line Service Desk Analyst
Daily Rate Trend in West End of London

Contractor daily rate distribution trend for 2nd Line Service Desk Analyst job vacancies in West End of London.

Contractor daily rate distribution trend for 2nd Line Service Desk Analyst job vacancies in West End of London

2nd Line Service Desk Analyst Skill Set
Top 5 Co-Occurring Skills & Capabilities in West End of London

For the 6 months to 17 August 2026, 2nd Line Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the West End of London region featuring 2nd Line Service Desk Analyst in the job title.

1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Customer Experience
1 1 (100.00%) Remedy
1 1 (100.00%) Service Delivery
1 1 (100.00%) ServiceNow

2nd Line Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in West End of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Processes & Methodologies
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Customer Experience
1 1 (100.00%) Service Delivery
Vendors
1 1 (100.00%) Remedy
1 1 (100.00%) ServiceNow