Customer Experience Contracts in West End of London

Customer Experience (CX)
Central London > West End of London

The table below provides summary statistics for contract job vacancies advertised in West End of London requiring Customer Experience skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Experience over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 15 - 16
Rank change year-on-year - - +3
Contract jobs citing Customer Experience 2 0 1
As % of all contract jobs advertised in West End of London 2.90% - 1.27%
As % of the Processes & Methodologies category 3.13% - 1.35%
Number of daily rates quoted 2 0 1
10th Percentile - - -
25th Percentile £475 - -
Median daily rate (50th Percentile) £500 - £400
Median % change year-on-year - - +45.45%
75th Percentile £525 - -
90th Percentile - - -
Central London median daily rate £525 £488 £525
% change year-on-year +7.69% -7.14% -12.50%

All Process and Methodology Skills
West End of London

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in West End of London.

Contract vacancies with a requirement for process or methodology skills 64 50 74
As % of all contract IT jobs advertised in West End of London 92.75% 96.15% 93.67%
Number of daily rates quoted 51 29 49
10th Percentile £394 £251 £267
25th Percentile £450 £356 £400
Median daily rate (50th Percentile) £500 £505 £500
Median % change year-on-year -0.99% +1.00% -9.09%
75th Percentile £593 £538 £563
90th Percentile £675 £638 £650
Central London median daily rate £565 £550 £600
% change year-on-year +2.73% -8.33% +5.26%
Number of hourly rates quoted 5 0 0
10th Percentile £19.36 - -
25th Percentile £21.25 - -
Median hourly rate £43.08 - -
75th Percentile £50.75 - -
90th Percentile - - -
Central London median hourly rate £29.07 £27.81 £35.00
% change year-on-year +4.53% -20.54% -14.63%

Customer Experience
Job Vacancy Trend in West End of London

Job postings citing Customer Experience as a proportion of all IT jobs advertised in West End of London.

Job vacancy trend for Customer Experience in West End of London

Customer Experience
Contractor Daily Rate Trend in West End of London

3-month moving average daily rate quoted in jobs citing Customer Experience in West End of London.

Daily rate trend for Customer Experience in West End of London

Customer Experience
Co-occurring Skills and Capabilities in West End of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 2 (100.00%) H.323
1 2 (100.00%) MGCP
1 2 (100.00%) Unified Communications
1 2 (100.00%) WebEx
General
1 2 (100.00%) Multimedia
Job Titles
1 2 (100.00%) Cisco Engineer
1 2 (100.00%) Cisco Network Engineer
1 2 (100.00%) Network Engineer
1 2 (100.00%) Unified Communications Engineer
Miscellaneous
1 2 (100.00%) Digital Signage
1 2 (100.00%) NHS
Programming Languages
1 2 (100.00%) Python
Qualifications
1 2 (100.00%) CCNA
1 2 (100.00%) CCNP
1 2 (100.00%) Cisco Certification
System Software
1 2 (100.00%) Firmware
Systems Management
1 2 (100.00%) Ansible
1 2 (100.00%) Cisco UCCE
Vendors
1 2 (100.00%) Cisco