The following table provides summary statistics for contract job vacancies advertised in West End of London with a requirement for Customer Service skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Service over the 6 months to 4 May 2024 with a comparison to the same period in the previous 2 years.
6 months to 4 May 2024
Same period 2023
Same period 2022
Rank
12
16
12
Rank change year-on-year
+4
-4
-
Contract jobs citing Customer Service
2
5
8
As % of all contract jobs advertised in West End of London
Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in West End of London with a requirement for process or methodology skills.
Contract vacancies with a requirement for process or methodology skills
48
75
74
As % of all contract IT jobs advertised in West End of London
96.00%
92.59%
93.67%
Number of daily rates quoted
28
50
66
10th Percentile
£251
£241
£400
25th Percentile
£348
£391
£439
Median daily rate (50th Percentile)
£505
£498
£550
Median % change year-on-year
+1.51%
-9.55%
+15.79%
75th Percentile
£538
£550
£667
90th Percentile
£629
£650
£775
Central London median daily rate
£550
£600
£575
% change year-on-year
-8.33%
+4.39%
+9.48%
Customer Service Job Vacancy Trend in West End of London
Job postings citing Customer Service as a proportion of all IT jobs advertised in West End of London.
Customer Service Contractor Daily Rate Trend in West End of London
3-month moving average daily rate quoted in jobs citing Customer Service in West End of London.
Customer Service Contractor Hourly Rate Trend in West End of London
3-month moving average hourly rates quoted in jobs citing Customer Service in West End of London.
Customer Service Top 15 Co-occurring Skills and Capabilities in West End of London
For the 6 months to 4 May 2024, contractor job vacancies citing Customer Service also mentioned the following skills and capabilities in order of popularity.
The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West End of London region with a requirement for Customer Service.
Customer Service Co-occurring Skills and Capabilities in West End of London by Category
The follow tables expand on the table above by listing co-occurrences grouped by category.
The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
