1st/2nd Line Support Contract Job Trends in West London

1st/2nd Line Support
London > West London

The median 1st/2nd Line Support daily rate in West London is £226, according to job vacancies posted in the 6 months leading up to 23 June 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
23 Jun 2026
Same period 2025 Same period 2024
Rank 54 - 45
Rank change year-on-year - - -
Contract jobs requiring a 1st/2nd Line Support 3 0 2
As % of all contract jobs in West London 0.75% - 0.54%
As % of the Job Titles category 0.80% - 0.56%
Number of daily rates quoted 2 0 2
10th Percentile - - £153
25th Percentile £225 - £158
Median daily rate (50th Percentile) £226 - £165
75th Percentile £226 - £173
90th Percentile - - £177
London median daily rate £208 £253 £189
% change year-on-year -17.72% +33.77% -5.63%

All Contract IT Job Roles
West London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in West London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in West London with a recognized job title 373 206 354
% of contract IT jobs with a recognized job title 93.25% 91.56% 95.42%
Number of daily rates quoted 238 133 259
10th Percentile £237 £206 £211
25th Percentile £366 £310 £319
Median daily rate (50th Percentile) £520 £415 £475
Median % change year-on-year +25.30% -12.63% -15.93%
75th Percentile £675 £512 £588
90th Percentile £788 £598 £650
London median daily rate £535 £550 £550
% change year-on-year -2.73% - -4.35%
Number of hourly rates quoted 8 24 31
10th Percentile £18.87 £20.24 £16.25
25th Percentile £24.15 £20.45 £18.13
Median hourly rate £28.03 £25.00 £30.16
Median % change year-on-year +12.10% -17.11% -52.88%
75th Percentile £30.59 £33.64 £56.75
90th Percentile £33.41 £54.10 £65.00
London median hourly rate £41.00 £34.00 £27.81
% change year-on-year +20.59% +22.26% -24.37%

1st/2nd Line Support
Job Vacancy Trend in West London

Historical trend showing the proportion of contract IT job postings featuring '1st/2nd Line Support' in the job title relative to all contract IT jobs advertised in West London.

1st/2nd Line Support job vacancy trend in West London

1st/2nd Line Support
Daily Rate Trend in West London

Contractor daily rate distribution trend for 1st/2nd Line Support job vacancies in West London.

Contractor daily rate distribution trend for 1st/2nd Line Support job vacancies in West London

1st/2nd Line Support
Hourly Rate Trend in West London

Contractor hourly rate distribution trend for 1st/2nd Line Support job vacancies in West London.

Contractor hourly rate distribution trend for 1st/2nd Line Support job vacancies in West London

1st/2nd Line Support
Contract Job Locations in West London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st/2nd Line Support within the West London region over the 6 months to 23 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hammersmith - 2 £226 - 1
Hounslow - 1 - -
1st/2nd Line Support
London

1st/2nd Line Support Skill Set
Top 22 Co-Occurring Skills & Capabilities in West London

For the 6 months to 23 June 2026, 1st/2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the West London region featuring 1st/2nd Line Support in the job title.

1 3 (100.00%) Active Directory
1 3 (100.00%) Apple
1 3 (100.00%) Microsoft
1 3 (100.00%) Windows
1 3 (100.00%) Windows 10
2 2 (66.67%) Antivirus Management
2 2 (66.67%) Degree
2 2 (66.67%) Internet
2 2 (66.67%) Inventory Management
2 2 (66.67%) Mac OS
2 2 (66.67%) Samsung
3 1 (33.33%) Android
3 1 (33.33%) Apple iOS
3 1 (33.33%) Azure
3 1 (33.33%) DHCP
3 1 (33.33%) DNS
3 1 (33.33%) Entra ID
3 1 (33.33%) Microsoft 365
3 1 (33.33%) Microsoft Intune
3 1 (33.33%) Problem-Solving
3 1 (33.33%) Service Delivery
3 1 (33.33%) ServiceNow

1st/2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in West London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (33.33%) Azure
1 1 (33.33%) Entra ID
1 1 (33.33%) Microsoft 365
Communications & Networking
1 2 (66.67%) Internet
2 1 (33.33%) DHCP
2 1 (33.33%) DNS
General
1 1 (33.33%) Social Skills
Miscellaneous
1 1 (33.33%) Onboarding
1 1 (33.33%) Smartphone
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows 10
2 2 (66.67%) Mac OS
3 1 (33.33%) Android
3 1 (33.33%) Apple iOS
Processes & Methodologies
1 2 (66.67%) Antivirus Management
1 2 (66.67%) Inventory Management
2 1 (33.33%) Problem-Solving
2 1 (33.33%) Service Delivery
Qualifications
1 2 (66.67%) Degree
System Software
1 3 (100.00%) Active Directory
Systems Management
1 1 (33.33%) Microsoft Intune
Vendors
1 3 (100.00%) Apple
1 3 (100.00%) Microsoft
2 2 (66.67%) Samsung
3 1 (33.33%) ServiceNow