2nd Line Support Engineer Contract Job Trends in West London

Second Line Support Engineer
London > West London

The median Second Line Support Engineer daily rate in West London is £250, according to job vacancies posted in the 6 months leading up to 10 November 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
10 Nov 2025
Same period 2024 Same period 2023
Rank 41 33 54
Rank change year-on-year -8 +21 +4
Contract jobs requiring a 2nd Line Support Engineer 3 1 1
As % of all contract jobs in West London 1.03% 0.45% 0.20%
As % of the Job Titles category 1.25% 0.47% 0.21%
Number of daily rates quoted 3 1 1
10th Percentile £213 - -
25th Percentile £227 - £143
Median daily rate (50th Percentile) £250 £180 £145
Median % change year-on-year +38.89% +24.14% -39.58%
75th Percentile - - £148
90th Percentile - - -
London median daily rate £200 £225 £200
% change year-on-year -11.11% +12.50% -16.67%

All Contract IT Job Vacancies
West London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in West London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in West London with a recognized job title 240 212 476
% of contract IT jobs with a recognized job title 82.19% 95.07% 96.36%
Number of daily rates quoted 151 156 373
10th Percentile £204 £240 £193
25th Percentile £338 £383 £363
Median daily rate (50th Percentile) £425 £468 £535
Median % change year-on-year -9.09% -12.62% +7.00%
75th Percentile £500 £560 £625
90th Percentile £588 £626 £700
London median daily rate £543 £550 £573
% change year-on-year -1.27% -3.93% -0.43%
Number of hourly rates quoted 16 13 23
10th Percentile - £20.75 £22.33
25th Percentile £22.50 £23.59 £31.25
Median hourly rate £25.11 £26.00 £60.00
Median % change year-on-year -3.41% -56.67% +215.79%
75th Percentile £35.89 £38.75 £73.50
90th Percentile £44.88 £65.60 £89.50
London median hourly rate £26.57 £37.50 £37.75
% change year-on-year -29.15% -0.66% +17.05%

2nd Line Support Engineer
Job Vacancy Trend in West London

Historical trend showing the proportion of contract IT job postings featuring '2nd Line Support Engineer' in the job title relative to all contract IT jobs advertised in West London.

2nd Line Support Engineer job vacancy trend in West London

2nd Line Support Engineer
Daily Rate Trend in West London

Contractor daily rate distribution trend for 2nd Line Support Engineer job vacancies in West London.

Contractor daily rate distribution trend for 2nd Line Support Engineer job vacancies in West London

2nd Line Support Engineer
Hourly Rate Trend in West London

Contractor hourly rate distribution trend for 2nd Line Support Engineer job vacancies in West London.

Contractor hourly rate distribution trend for 2nd Line Support Engineer job vacancies in West London

2nd Line Support Engineer
Contract Job Locations in West London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the West London region over the 6 months to 10 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Richmond upon Thames - 1 £208 - 3
2nd Line Support Engineer
London

2nd Line Support Engineer Skill Set
Top 25 Co-Occurring Skills & Capabilities in West London

For the 6 months to 10 November 2025, 2nd Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the West London region featuring 2nd Line Support Engineer in the job title.

1 3 (100.00%) ITIL
1 3 (100.00%) Microsoft
2 2 (66.67%) Active Directory
2 2 (66.67%) Android
2 2 (66.67%) Apple iOS
2 2 (66.67%) Azure
2 2 (66.67%) Customer Service
2 2 (66.67%) ITSM
2 2 (66.67%) Microsoft 365
2 2 (66.67%) Microsoft Intune
2 2 (66.67%) Remedy
2 2 (66.67%) Remedy ITSM
2 2 (66.67%) ServiceNow
2 2 (66.67%) VPN
2 2 (66.67%) Windows
2 2 (66.67%) Windows 10
3 1 (33.33%) Entra ID
3 1 (33.33%) Incident Management
3 1 (33.33%) Mac OS X
3 1 (33.33%) Problem-Solving
3 1 (33.33%) SCCM
3 1 (33.33%) Service Management
3 1 (33.33%) Virtual Desktop
3 1 (33.33%) vSphere
3 1 (33.33%) Windows Server

2nd Line Support Engineer Skill Set
Co-Occurring Skills & Capabilities in West London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 2 (66.67%) Remedy ITSM
Cloud Services
1 2 (66.67%) Azure
1 2 (66.67%) Microsoft 365
2 1 (33.33%) Entra ID
Communications & Networking
1 2 (66.67%) VPN
General
1 2 (66.67%) Local Government
1 2 (66.67%) Public Sector
1 2 (66.67%) Social Skills
2 1 (33.33%) Finance
Operating Systems
1 2 (66.67%) Android
1 2 (66.67%) Apple iOS
1 2 (66.67%) Windows
1 2 (66.67%) Windows 10
2 1 (33.33%) Mac OS X
2 1 (33.33%) Windows Server
Processes & Methodologies
1 3 (100.00%) ITIL
2 2 (66.67%) Customer Service
2 2 (66.67%) ITSM
3 1 (33.33%) Incident Management
3 1 (33.33%) Problem-Solving
3 1 (33.33%) Service Management
System Software
1 2 (66.67%) Active Directory
2 1 (33.33%) Virtual Desktop
2 1 (33.33%) vSphere
Systems Management
1 2 (66.67%) Microsoft Intune
2 1 (33.33%) SCCM
Vendors
1 3 (100.00%) Microsoft
2 2 (66.67%) Remedy
2 2 (66.67%) ServiceNow