2nd Line Support Engineer Contracts in London

Second Line Support Engineer
England > London

The median Second Line Support Engineer daily rate in London is £200 according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 358 436 523
Rank change year-on-year +78 +87 -76
Contract jobs requiring a 2nd Line Support Engineer 36 59 71
As % of all contract jobs advertised in London 0.20% 0.22% 0.18%
As % of the Job Titles category 0.22% 0.23% 0.19%
Number of daily rates quoted 29 43 53
10th Percentile £123 £166 £151
25th Percentile £150 £200 £178
Median daily rate (50th Percentile) £200 £240 £201
Median % change year-on-year -16.67% +19.25% +8.78%
75th Percentile £238 £278 £250
90th Percentile £265 £311 £300
England median daily rate £200 £225 £191
% change year-on-year -11.11% +17.65% +9.29%
Number of hourly rates quoted 2 2 1
10th Percentile £19.35 £16.45 -
25th Percentile £19.97 £17.50 £21.50
Median hourly rate £21.01 £20.00 £22.00
Median % change year-on-year +5.05% -9.09% -
75th Percentile £22.05 £22.50 £22.50
90th Percentile £22.67 £23.55 -
England median hourly rate £18.33 £20.00 £17.28
% change year-on-year -8.38% +15.77% +7.97%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,640 26,016 37,232
% of contract IT jobs with a recognized job title 93.14% 95.31% 95.30%
Number of daily rates quoted 12,027 18,790 27,160
10th Percentile £325 £363 £375
25th Percentile £442 £463 £469
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £675 £700 £675
90th Percentile £788 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +10.53%
Number of hourly rates quoted 342 295 454
10th Percentile £16.00 £17.99 £16.50
25th Percentile £20.01 £22.57 £22.03
Median hourly rate £27.66 £35.00 £35.00
Median % change year-on-year -20.99% - +12.90%
75th Percentile £43.75 £60.00 £49.25
90th Percentile £64.45 £77.30 £67.50
England median hourly rate £35.00 £45.00 £22.50
% change year-on-year -22.22% +100.00% +0.36%

2nd Line Support Engineer
Job Vacancy Trend in London

Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 2nd Line Support Engineer in London

2nd Line Support Engineer
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing 2nd Line Support Engineer in London.

Daily rate trend for 2nd Line Support Engineer in London

2nd Line Support Engineer
Daily Rate Histogram in London

Daily rate distribution for jobs citing 2nd Line Support Engineer in London over the 6 months to 23 April 2024.

Daily rate histogram for 2nd Line Support Engineer in London

2nd Line Support Engineer
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing 2nd Line Support Engineer in London.

Hourly rate trend for 2nd Line Support Engineer in London

2nd Line Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West London +16 1 £150 -37.50% 1
East London -9 1 £120 -33.33%
South London - 1 £200 - 1
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 23 April 2024, 2nd Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring 2nd Line Support Engineer in the job title.

1 27 (75.00%) Windows
2 24 (66.67%) Microsoft
3 21 (58.33%) Active Directory
3 21 (58.33%) Microsoft 365
4 17 (47.22%) Microsoft Office
5 15 (41.67%) Social Skills
6 13 (36.11%) Customer Service
7 10 (27.78%) Windows 10
8 9 (25.00%) Azure
8 9 (25.00%) SC Cleared
8 9 (25.00%) Security Cleared
9 8 (22.22%) ITIL
9 8 (22.22%) Microsoft Exchange
10 7 (19.44%) VPN
11 6 (16.67%) Finance
11 6 (16.67%) SCCM
11 6 (16.67%) Smartphone
11 6 (16.67%) Degree
12 5 (13.89%) JIRA
12 5 (13.89%) Microsoft Intune
12 5 (13.89%) Windows 7
12 5 (13.89%) Mobile Device Management
12 5 (13.89%) Windows Server
12 5 (13.89%) Microsoft Excel
12 5 (13.89%) SLA
12 5 (13.89%) Problem-Solving
12 5 (13.89%) WhatsApp
13 4 (11.11%) Proactive Maintenance
13 4 (11.11%) Onboarding
13 4 (11.11%) Internet

2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (22.22%) Microsoft Exchange
Applications
1 17 (47.22%) Microsoft Office
2 5 (13.89%) Microsoft Excel
3 3 (8.33%) Microsoft PowerPoint
Cloud Services
1 21 (58.33%) Microsoft 365
2 9 (25.00%) Azure
3 5 (13.89%) WhatsApp
4 3 (8.33%) Asana
4 3 (8.33%) Slack
5 1 (2.78%) Entra ID
5 1 (2.78%) Google Workspace
5 1 (2.78%) OneDrive
Communications & Networking
1 7 (19.44%) VPN
2 4 (11.11%) Firewall
2 4 (11.11%) Internet
3 3 (8.33%) FTP
3 3 (8.33%) LAN
3 3 (8.33%) VoIP
3 3 (8.33%) WAN
3 3 (8.33%) Wi-Fi
3 3 (8.33%) Wireless
4 2 (5.56%) DHCP
4 2 (5.56%) DNS
4 2 (5.56%) Intranet
4 2 (5.56%) VLAN
Development Applications
1 5 (13.89%) JIRA
2 2 (5.56%) Hudson
General
1 15 (41.67%) Social Skills
2 6 (16.67%) Finance
3 4 (11.11%) Legal
4 3 (8.33%) Banking
4 3 (8.33%) Multimedia
4 3 (8.33%) Public Sector
5 2 (5.56%) Analytical Skills
5 2 (5.56%) Presentation Skills
6 1 (2.78%) Local Government
6 1 (2.78%) Pharmaceutical
6 1 (2.78%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.78%) Middleware
1 1 (2.78%) Rendezvous
1 1 (2.78%) TIBCO EMS
Miscellaneous
1 6 (16.67%) Smartphone
2 4 (11.11%) Onboarding
3 3 (8.33%) Video Conferencing
4 2 (5.56%) Clustering
4 2 (5.56%) Driving Licence
4 2 (5.56%) Management Information System
5 1 (2.78%) Foreign Exchange (FX)
5 1 (2.78%) iPad
5 1 (2.78%) Virtual Team
Operating Systems
1 27 (75.00%) Windows
2 10 (27.78%) Windows 10
3 5 (13.89%) Windows 7
3 5 (13.89%) Windows Server
4 2 (5.56%) Mac OS
4 2 (5.56%) Windows Server 2019
5 1 (2.78%) Android
5 1 (2.78%) Unix
5 1 (2.78%) Windows Server 2008
Processes & Methodologies
1 13 (36.11%) Customer Service
2 8 (22.22%) ITIL
3 5 (13.89%) Mobile Device Management
3 5 (13.89%) Problem-Solving
4 4 (11.11%) Proactive Maintenance
5 3 (8.33%) Investment Management
5 3 (8.33%) Migration
5 3 (8.33%) Service Delivery
5 3 (8.33%) Software Distribution
6 2 (5.56%) Business Strategy
6 2 (5.56%) Change Management
6 2 (5.56%) Customer Requirements
6 2 (5.56%) Decision-Making
6 2 (5.56%) Information Security
6 2 (5.56%) ITSM
6 2 (5.56%) Service Management
6 2 (5.56%) Stakeholder Management
6 2 (5.56%) Technical Leadership
6 2 (5.56%) Ticket Management
6 2 (5.56%) User Experience
Programming Languages
1 3 (8.33%) PowerShell
Qualifications
1 9 (25.00%) SC Cleared
1 9 (25.00%) Security Cleared
2 6 (16.67%) Degree
3 4 (11.11%) ITIL Certification
4 3 (8.33%) A+ Certification
5 2 (5.56%) MCP
5 2 (5.56%) Microsoft Certification
6 1 (2.78%) DBS Check
Quality Assurance & Compliance
1 5 (13.89%) SLA
System Software
1 21 (58.33%) Active Directory
2 2 (5.56%) Hyper-V
2 2 (5.56%) VMware Infrastructure
Systems Management
1 6 (16.67%) SCCM
2 5 (13.89%) Microsoft Intune
3 2 (5.56%) Failover Clustering
3 2 (5.56%) Jamf Pro
4 1 (2.78%) PaperCut
4 1 (2.78%) Single Sign-On
Vendors
1 24 (66.67%) Microsoft
2 3 (8.33%) Palo Alto
2 3 (8.33%) VMware
2 3 (8.33%) Zscaler
3 2 (5.56%) Citrix
3 2 (5.56%) Computacenter
4 1 (2.78%) Google
4 1 (2.78%) IBM
4 1 (2.78%) TIBCO